13793 results found

1. Send form for signature from alternate email address's

   To have an option to send documents from an email account not associated with your Adobe CC Account.

   we should be able to create a new verified email account for sending documents.

   As i need to send documents for approval to customers from a generic 'design' email account i have along side my personal emails in outlook.

   7 votes

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   4 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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2. Directory locked in writing when opening a PDF created inside

   Windows 7 64 bits
   Adobe Acrobat 2018.011.20035

   I create a directory
   inside i saved a jpeg
   i convert trough the right mouse button : Convert to pdf format
   i open the pdf file i saved in the same directory
   i edit with comment or pencil annotation
   i save... Impossible to save
   I look the attributes of the directory :
   Locked in writing
   I close the document i can't save
   i unlock in writing the directory
   i edit the pdf
   save... Impossible...

   I close the pdf.
   Put the pdf in an other directory ...
   All work !!!!

   ADOBE !!! Sometimes you make us MAD !

   Windows 7 64 bits
   Adobe Acrobat 2018.011.20035

   I create a directory
   inside i saved a jpeg
   i convert trough the right mouse button : Convert to pdf format
   i open the pdf file i saved in the same directory
   i edit with comment or pencil annotation
   i save... Impossible to save
   I look the attributes of the directory :
   Locked in writing
   I close the document i can't save
   i unlock in writing the directory
   i edit the pdf
   save... Impossible...

   I close the pdf.
   Put the pdf in an other directory ...
   All work !!!!

   ADOBE !!! Sometimes you… more

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Resolved  ·  digvijay singh bisht responded

   Please close all instance of acrobat and try again with latest version available

3. Digital signature is too complex for the average Joe, i.e. me

   You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.

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   Need Info  ·  1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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4. Electronic Signature and editing thereafter

   When receiving electronic signature documents, there is now - no way of applying a comment box or adding text any other way. Most departments/agencies use a Document Management System (DMS), and still print a hardcopy as part of the workflow. There is a requirement to place the DMS registration number on the PDF prior to printing, so that the document is easily retrievable on the DMS whilst the hardcopy circulates within the area. I understand the requirement that the document is not "editable" and propose the solution to allow text to be added, but somehow make it identifiable on both the hardcopy and softcopy - )that the text has been added after the electronic signature has been applied).

   When receiving electronic signature documents, there is now - no way of applying a comment box or adding text any other way. Most departments/agencies use a Document Management System (DMS), and still print a hardcopy as part of the workflow. There is a requirement to place the DMS registration number on the PDF prior to printing, so that the document is easily retrievable on the DMS whilst the hardcopy circulates within the area. I understand the requirement that the document is not "editable" and propose the solution to allow text to be added, but somehow make it identifiable on both… more

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5. Freehand Highlighter

   I recently discovered the new feature in Acrobat Pro DC that allows me to use the highlight tool to highlight "text" in a scanned pdf that has not been ocr'd. I tried to use it today but it would not work. Was the awesome feature removed? If so it should be brought back!

   7 votes

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   Need Info  ·  4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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6. BUG - Randomly Can't Play certain .mp4's

   I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded fine except one, and nothing I did got it to play. THIS IS UNACCEPTABLE. I've searched all over online and I can't find any way to fix it. I'm so Fing sick of adobe programs not working at their most basic fing level. I'm ****** off. My time is being wasted, and therefore my performance is being negatively impacted at my workplace. I've spent over 2 hours researching a problem that shouldn't even exist, and I still don't have a usable file containing the appropriate video content. WTF. Before&After9 doesn't play. Nothing else put in that page plays. The printing video works fine.

   I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded… more

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7. exportAsFDF: values are exported from fields not in the array

   Steps to reproduce the issue: Create an exportAsFDF script in a privileged context in a folder level script. Specify an array of some but not every child field of a non-terminal field name using the aFields parameter with exportAsFDF. Next, employ ALL child fields of that multi-field set a pdf, not just the fields in the array, and enter values in every field in the family. Call the script from the pdf to export and save the fdf file. Reset the fields in the pdf to a blank state. Import the fdf file to that pdf.

   Environment: Acrobat Pro DC; Mac OS High Sierra

   Expected result: only the field names and values of the specific fields in the aFields array should be exported.

   Observed result: child field names and their values from the same non-terminal parent are exported with the array even though they are NOT included in the array.

   Steps to reproduce the issue: Create an exportAsFDF script in a privileged context in a folder level script. Specify an array of some but not every child field of a non-terminal field name using the aFields parameter with exportAsFDF. Next, employ ALL child fields of that multi-field set a pdf, not just the fields in the array, and enter values in every field in the family. Call the script from the pdf to export and save the fdf file. Reset the fields in the pdf to a blank state. Import the fdf file to that pdf.

   Environment: Acrobat Pro DC;… more

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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8. Provide for smooth video play of embedded 4K and 8K videos

   It currently works fine to embed 1080P videos in an adobe document. They play smoothly and the sound and video track nicely. But could you make the same thing possible for 4K and 8K videos. At this time the video is lagging / choppy and the video freezes and all you can hear is the audio. Thank you.

   4 votes

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9. Get linking to web videos like on YouTube.com working again

   10 years ago I was able to link to external video sites like YouTube.com and have videos appear in Adobe documents with Acrobat. But for some reason the software has a bug now and when placing a url into the dialog box it says "No media file has been specified. Please select one and try again." Can you please fix this soon. This is very frustrating since it use to work fine 10 years ago. Thank you.

   3 votes

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10. When adding text, the new text is sometimes behind boxes and cannot be moved forward

    When adding text, the new text is sometimes behind boxes and cannot be moved forward as in indesign.

    5 votes

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    18 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    Select the text box, right click and select Arrange → Bring to Front.
    Let us know if that works.

11. Preflight Fixups in Quick Tools

    Please allow Fixups to be put in quick tools. I use Fixups more than any other tool. Thank you.

    1 vote

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we Haven’t Heard back from you for so long, We are closing this issue.

    Please feel free to reach out to us for any other concerns if you have,

    Thanks
    Ayush Jain

12. pdf's are frozen

    pdf is frozen after opening. It will not move around with mouse.

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13. just make it work! YOU ARE WASTING A LOT OF MY TIME!

    I am wasting so much time registering. Acrobat will not work today. I am allowed to be on two machines at once. Make this happen.

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14. Flip (i.e. 180º) page rotation

    Please add a Flip (i.e. 180º) page rotation icon to page thumbnails pane and as a menu command

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    Did you try the existing Rotate functionality? Right click on the page thumbnail and select Rotate Pages. From the dropdown, select 180 degrees and Press OK.
    Let us know if that works.

15. logout

    I logged in with a wrong username/password but I can't log out.
    Please let me know what I have to do.

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16. Print copies resets to 1 and collate is hard to find

    If I select multiple copies and check the two-sided print option and go back to print, it resets the copies to 1.
    Also, the collate option was hard to find being hidden until you select more than 1 copy.

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    Resolved  ·  1 comment  ·  Printing  ·  Delete…  ·  Admin →
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17. Adobe Pro crashes with redaction on Mac - this is insane and makes the program unusable
    2 votes

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    Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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18. Acrobat pro 2017 some very serious problems about customer service

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19. need to create slideshow with pdf file

    need to create slideshow with pdf file, need help with doing this

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    Resolved  ·  digvijay singh bisht responded

    You can refer to https://helpx.adobe.com/acrobat/using/setting-pdfs-presentation.html#add_page_transitions to add page transitions

20. When I open any acrobat document, the cursor "blinking on the document is very large covering about ten to fifteen lines of text.

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    Could you send the PDF? You can upload the files at https://cloud.acrobat.com/send and paste the link here.