14108 results found

1. Table of Contents

   I would like to be able to generate a table of contents using bookmarks within a PDF. While there are some third party plugins that will do this, it would be helpful to have this feature within Acrobat.

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   3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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2. Cannot Hide Tools Pane in Pro DC

   I cannot permanently close the tool pane. There is no "Open Tools Pane for Each Document" option to turn off in Edit >> Preferences >> Documents. When I manually close the tool pane with a document open, close the document and reopen it, the tool pane doesn't "stick" closed. It's open again. I am rarely, if ever, going to use anything in the tool pane. It's large and annoying. I don't want to see it every time I open a document. How do I get the tool pane to go away without having to manually close it with every document I open?

   I cannot permanently close the tool pane. There is no "Open Tools Pane for Each Document" option to turn off in Edit >> Preferences >> Documents. When I manually close the tool pane with a document open, close the document and reopen it, the tool pane doesn't "stick" closed. It's open again. I am rarely, if ever, going to use anything in the tool pane. It's large and annoying. I don't want to see it every time I open a document. How do I get the tool pane to go away without having to manually close it with every document… more

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   8 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we Haven’t Heard back from you for so long, We are closing this issue.

   Please feel free to reach out to us for any other concerns if you have,

   Thanks
   Ayush Jain

3. Support Installations and Upgrades on macOS Case-Sensitive Volumes

   This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command in the Terminal. Acrobat Pro XI still runs exactly as it did when the system volume was case-insensitive. Notifications have now been displayed that Acrobat Pro XI should be updated to version 11.0.21 and then to version 11.0.22. Neither the stand-alone updaters nor the automatic updates will complete. Although the error dialogs are misleading, we have confirmed that these update failures occur because the installation scripts detect that the volume format is case-sensitive which causes script execution to terminate. The updaters do not include complete copies of the applications and resources to be updated, so manual update would be very difficult and error prone.

   Adobe should do better. It is clear that Acrobat Pro XI is compatible with case-sensitive volumes, as is Adobe Acrobat Reader 2017 which installs and updates without problems. It is obvious that Apple is now focusing upon case-sensitive formats. All iOS devices are case-sensitive, and the new Apple File System was exclusively case-sensitive until late in the beta cycle. The new iOS 11 will include a standard file manager for the first time, so files will be moved between iOS and macOS systems far more often than with earlier system versions. That makes parity of case-sensitivity highly desirable to avoid artificial pathname conflicts. Currently, Adobe is the only known impediment to such parity. Adobe should comprehensively support case-sensitive macOS volume formats as soon as possible. Continued failure to do so will be viewed as inadequate support of the macOS platform.

   This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command… more

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   12 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Planned  ·  Pratyush Dhoundiyal responded

   Hi Michael

   Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.

   Thanks

4. User Product Report

   Within the Adobe Admin Console an administrator does not have the capability to export user data identifying which product is assigned to the user. To run the reports you have to drill to every product and export the data. I asked for the report from tech support and they said the feature I am requesting is not available but to request to it added as a feature. On the feature wish form drop list it does not specify Admin functions so I chose first Adobe product on the list. The function to export all user data to understand the products purchased and who they're assigned to should be available to customers and to not have it or be willing to produce it is unacceptable customer service.

   Within the Adobe Admin Console an administrator does not have the capability to export user data identifying which product is assigned to the user. To run the reports you have to drill to every product and export the data. I asked for the report from tech support and they said the feature I am requesting is not available but to request to it added as a feature. On the feature wish form drop list it does not specify Admin functions so I chose first Adobe product on the list. The function to export all user data to understand the products… more

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for raising this feature request, our engineering team is looking into this.

5. Clear Form

   The option to clear all the fields on a form has been removed. I have a form that I re-use for various jobs, and now I must manually clear all of the fields in the form in order to fill it out afresh. The deletion of this feature irritates me mightily.

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   5 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Need Info  ·  Bhavna Negi responded

   Hi,

   We would like to know, how were you using “clear all fields” option? Was it a button or a menu item?

   Refer: https://helpx.adobe.com/in/acrobat/using/pdf-form-field-properties.html#actions_tab_for_form_field_properties

   Reader cannot “Edit/Modify” PDF and hence “Reset Form” is not available in Reader. As long as you didn’t save the form (as you mentioned), you can use the following command in Acrobat Reader: File > Revert.

   “Clear Form/Reset Form” can only be added via Acrobat. You can ask the author of the form to add a button using Form Fields Properties > Actions > Reset Forms.
   And, if you are the author, you can clear it from Tools > Prepare Forms > More Options > Clear Form.

   I hope this resolves your issue. If not, please share details for more information.

6. Adobe Sign - Invidual Plan

   I believe that in invidual plan there should be: Branding, Social authentication, Advanced forms, Leanguages and Advanced Workflows.

   By my opinion it could save lots and time and problems for Adobe Sign's users. :)

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   Under review  ·  2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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7. Fix Adobe Reader bug when one has two monitors on Win11

   There is annoying bug when one moves Adobe Reader between monitors on Windows 11 24H2. After that, duplicate Adobe icons appear in the taskbar. Do you even test your software before releasing it?

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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8. 24.002.21005 Font read bug from PDF-Printer

   With the latest update, not all PDF files are displayed correctly.
   Problem occurs with me and our end customers under Windows.
   The fonts are no longer displayed correctly in terms of character spacing and font size.
   The same PDF files worked before the update and continue to work in other programs for displaying a PDF.
   The EDocPrintPro PDF printer is used in my case, but I cannot rule out that other PDF printers are affected.
   In my example in the appendix I have inserted test data and assigned a different available font to each text. The problem occurs with most fonts. Unfortunately, Arial is also affected.
   It can also be quickly adjusted via Word if a text is written there and then created via the PDF printer.

   With the latest update, not all PDF files are displayed correctly.
   Problem occurs with me and our end customers under Windows.
   The fonts are no longer displayed correctly in terms of character spacing and font size.
   The same PDF files worked before the update and continue to work in other programs for displaying a PDF.
   The EDocPrintPro PDF printer is used in my case, but I cannot rule out that other PDF printers are affected.
   In my example in the appendix I have inserted test data and assigned a different available font to each text. The problem occurs with most… more

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   Resolved  ·  8 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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9. Recent update is one big bug basically

   Trash the entire new system and go back to the previous version immediately. This is not a case of people needing to get used to it. It is fundamentally flawed in so many ways that I can't even list them. You can easily find them from anybody else who tries to use your software daily. The last major update prior to this was pretty poor, but this one is one of the worst interface updates I have ever seen for any platform. Ever.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. horrible menu

    How to go back to the much, much better original menu system. The new one is like a complete paradigm shift. If that is how it worked, I would have never subscribed since it is unusable. Horrible.

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11. Who approved this new UI?

    What was the perceived problem with the old interface? Did any user testing go into the redesign? I feel sorry for the designers and developers who had to implement this overhaul, and I feel disdain for the leadership that must have driven the change. Middle management should push back harder against initiatives like this.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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12. Not all changes make a product better

    I shake my head every time a software company changes its look or its lay-out just for the sake of change. If it's not broke, LEAVE IT ALONE!!!

    This week has been taxing because a good majority of my work deals with Adobe Pro documents. My muscle memory is completely off because y'all decided to flip the layout to opposite sides of the screen. I have to squint every time I'm looking for the print button. It's just like when Samsung decided to change sides for the volume and power buttons. Why?

    Where is my "Save As" icon?!? I shouldn't have to click on "File" to get to "Save As".

    I want my page selection and Zoom features back at the top where I need them, not stuck at the bottom right; again, squinting to see them.

    Change colors, change fonts, but STOP changing layouts.

    I shake my head every time a software company changes its look or its lay-out just for the sake of change. If it's not broke, LEAVE IT ALONE!!!

    This week has been taxing because a good majority of my work deals with Adobe Pro documents. My muscle memory is completely off because y'all decided to flip the layout to opposite sides of the screen. I have to squint every time I'm looking for the print button. It's just like when Samsung decided to change sides for the volume and power buttons. Why?

    Where is my "Save As" icon?!? I shouldn't… more

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13. In new layout I can't see the whole file name

    In new layout there is no place where I can check the name of opened file. On tabs there is place only for short file names. When file name is longer I have to hover over the tab to see its name in tooltip. There should be possibility to show whole file name in other way.

    In old layout whole filename is presented at the title bar.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. Customization

    Your new interface update is horrible. I understand the need for simplification the attempt to make things easier for the end user, but not every one has the same needs. I don't NEED a tool bar that I can't get rid of or at least customize for my needs. I need a program that will give me the option to select and de-select the functions I use on a daily basis. I don't care about e-sign, but I would like to have an icon to organize pages with out having to go through two or three menus.

    Yes you made changes, but let me set up my space to make my work more productive. This may mean I want my icons like page counts and zoom at the top or bookmarks and thumbnails on the left. I still can't find things I use on a daily basis. PLEASE, allow customization of the interface without resetting every time it's open. Reinstate the ability to not only to add icons, but to get rid of icons we don't need or use. I thought only Apple did this, but it looks like Adobe has taken a page from their playbook.

    Your new interface update is horrible. I understand the need for simplification the attempt to make things easier for the end user, but not every one has the same needs. I don't NEED a tool bar that I can't get rid of or at least customize for my needs. I need a program that will give me the option to select and de-select the functions I use on a daily basis. I don't care about e-sign, but I would like to have an icon to organize pages with out having to go through two or three menus.

    Yes you made… more

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. horrible new design and layout

    the new version of Adobe Acrobat Pro is horrible. The layout is totally counter productive. buttons and toolbars have been moved to places they should not be. this new design is more than a few steps backwards. it is a lot harder to use than before. really really bad redesign

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Layout

    The new layout is horrible. It is not at all intuitive or user friendly, and was completely unnecessary. Please give us the option to use the old layout!

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17. The new layout has destroyed my productivity. Offer a change or I'm gone.

    Every other stupid user interface you've introduced has at least been reversible or I could work around it. Now I'm stuck with a user interface that is COUNTER-PRODUCTIVE. For the work I do, I SIMPLY CANNOT USE IT. I need to be able to switch rapidly from one window to another, to compare for QC, so having immovable tools on the sides that get clicked accidentally makes that impossible. If this doesn't change, I will be forced to stop using Adobe products. Oh, and fire whoever thought this up, because they suck.

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Why Change the Layout?

    I have been using Adobe Reader for a little while now as have many others and am curious if anyone at all ever asked for a new layout? I am very used to the locations on the old ones and now I have to wander around figuring out where any little thing is located and what the new silly little icons mean. This was force fed by an automatic update and it is awful. If its not broke.....

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Revert to previous edition - this is sluggish & cumbersome and constitutes a regressive step rather than enhancement - bloatware !

    Revert to previous edition - this is sluggish & cumbersome - bloatware at it's worst - does nothing whatsoever to enhance the product - a jobsworth production

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. SCROLLBAR DISAPPEARED

    Hi, after automatic update 2023.006.20320 the scrollbars disappeared.

    You can fix it?

    Thank you.

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    19 comments  ·  Other  ·  Delete…  ·  Admin →
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