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Acrobat for Windows and Mac

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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Acrobat for Windows and Mac

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13704 results found

  1. Adobe Acrobat Pro DC 2019.008.20080 constantly crashing when deleting comments

    My copy of Adobe Acrobat Pro DC 2019.008.20080 is constantly crashing when deleting comments. Since Adobe removed the tick box from the commenting feature, which was easily the worst UI/UX decision in recent history, I have resorted to deleting comments in order to be able to go through documents with hundreds of markups.

    However, the current version fo Acrobat pro DC can only handle a couple of comment deletions in a row, and literally crashes after every 5 to 10 comments.

    So if I have a document with 700+ comments, you can imagine my frustration and the amount of crashing.…

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  2. Adobe Acrobat DC

    Hello Adobe IT-support

    Currently I got an user where Adobe Acrobat DC randomly crashes with following error codes:

    Name on program with error: AcroRd32.exe, version: 19.8.20081.46137, time stamp: 0x5be1da18
    Name on module with error: Annots.api, version: 19.8.20080.44583, Time stamp: 0x5bca4f44
    Un expected error code: 0xc0000005
    Error 0x001273d0
    Proces-id 0x4b28

    I have tried to uninstall Adobe and repair it again with no luck

    What is wrong?

    2 votes

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    1 comment  ·  Commenting  ·  Admin →
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  3. Comment markups randomly disappear

    1. Comment markups randomly disappear from the screen, sometimes when zooming in and out, sometimes when scrolling. Sometimes they all disappear, sometimes just part of a page. Zooming or scrolling does not fix the problem. They will not draw correctly until I hide Acrobat, then making it the active application again, sometimes I have to quit the application and restart to solve the problem.
    2. Acrobat Pro DC 2019, Mac

    I need to use a split screen, half InDesign, half Acrobat, when I'm running corrections. That does not leave real estate for the giant comment sidebar in Acrobat, so I need to…

    2 votes

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    0 comments  ·  Commenting  ·  Admin →
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  4. Bug: Reduced Size PDF Leads to Corruption

    We are a publisher which also publishes PDF version online. In trying to use the latest version (2019.008.20081) to save as reduced file size, the text becomes corrupted.

    2 votes

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    Need Info  ·  3 comments  ·  Other  ·  Admin →
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  5. Ability to group checkboxes in a PDF form

    The ability to group multiple checkboxes under one name, each with different export values, and retain the ability to select more than one option.

    We import/export information from PDF's and our CRM, and there's no way to import checkbox fields because we can't group them.

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  6. Bug: Valid JPEG inside PDF fails to decode in Acrobat DC

    Bug: The attached PDF file has a perfectly valid JPEG image (1200x1600 RGB, progressive), but Acrobat DC reports "There was an error while reading a stream." Every other application can display the PDF fine (Dropbox, Microsoft Edge, PDF Expert, Google Chrome, etc). If the JPEG stream is extracted to a .jpg file byte for byte, every viewer can display it. I don't know what causes Acrobat to fail to decompress (DCTDecode).

    2 votes

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    2 comments  ·  Browser  ·  Admin →
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  7. Associating multiple lines of highlighted text with each other

    Is there a way to associate multiple lines of highlighted text with each other? For example, pointing out contradicting lines in one paragraph against lines in another paragraph during in a review.

    2 votes

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    0 comments  ·  Share & Collaboration  ·  Admin →
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  8. Bug: Draw tool properties cycle is not purely fixed

    Draw tool properties cycle is not purely fixed, when using keyboard shift+d, Cloud Tool Properties appears in one cycle, and not the next one, as in if I started out with Arrow Tool Properties, if pressing shift+d 8 times doesn't lead to Cloud Tool Properties, the next cycling through drawing tool properties Cloud Tool Properties would show up upon pressing shift+d 8 times, and then the next cycle Cloud Tool Properties would not show up, and the next cycle it would show up again.

    2 votes

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    3 comments  ·  Commenting  ·  Admin →
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  9. Include Supersedence information in Catalog Updates for SCUP

    We have successfully implemented the Catalog for Adobe Acrobat and Reader in SCCM 1806 and systems are responding well to updates. Upon trying to create an Automatic Deployment Rule to only push the latest full available update to my systems, I come across the issue where the Supersedence information is not filled in on the update bundles that are provided.

    Having this information filled in will allow us to use Automatic Deployment Rules, so that we can do it fully automated.

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  10. Acrobat Pro DC/ Mojave Compatibility

    After working with Kalpana for over an hour it was found the Acrobat Pro DC issue was coming from OS Mojave. I am unable to use the link tool in the manner it is described. In the past when adding links you could draw your rectangle box as large or as mall as you needed, now in Mojave it goes in and out and it staggers or goes away when trying to make a smaller box. I use this option daily and the issue just started when i installed Mojave.

    2 votes

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    0 comments  ·  Editing PDFs  ·  Admin →
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  11. Please Remove the unnecessary extra clicks to allow sending as Attachment.

    One click to send an attachment is enough. Having to click three times before we get the ability to attach it to an email is ludicrous - it really slows down workflow. COME ON Adobe! Your new updates for Illustrator, Photoshop and Acrobat have made your workflows worse not better

    2 votes

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    1 comment  ·  Share & Collaboration  ·  Admin →
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  12. Cannot connect to Adobe update server

    Acrobat Pro X
    Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?

    2 votes

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    4 comments  ·  Installation and Licensing  ·  Admin →
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  13. line spacing

    The Line Spacing in Acrobat DC is so much more difficult to work with. Its much harder to complete forms with the set 1.2, 1.4, 1.5, 2.0 etc. options. Adobe 9.0 Pro was so much easier to work with. Not all lines are equal. The option to adjust line spacing with by click on the line spacing icon was SO MUCH EASIER. Please consider making this an option again.

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  14. Send and Track not working

    Twice today I have Shared a document with someone, clicked the track button, and the document DOES NOT appear in the list of files called "Shared for Viewing." Does my recipient have the doc or not? If I don't get these documents in on time I am out of business.

    2 votes

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    Need Info  ·  1 comment  ·  Share & Collaboration  ·  Admin →
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  15. Adobe Sign - include message in the email when sending for signing

    Please include the message in the email when sending for signing. At the moment, to review the message itself, you have to Log into Adobe to view it. If the message can be included in the body of the initial email, it will be helpful and more time efficient. As it is, reminders sent out for Adobe sign includes the email message so why can't the first Adobe sign being sent out include this.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  16. Acrobat DC being blocked from making changes

    Being blocked from saving changed documents.
    Message:
    Controlled Folder Access blocked
    c:\Program\Acrobat.exe
    from making changes to the folder %userprofile%

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  17. Search for a Recent File

    After accessing "open existing file" have a search bar appear in the left hand column that will allow you to type in the file number you are searching for

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Fill & Sign Missing Fill

    The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    This is an As Designed feature. we have shared your feedback and will let you know in case we plan something for the future.

    Regards,
    Sandeep

  19. the item i require opened is on edge you insisted on chrome

    adobe hiccup

    2 votes

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  20. Put back the one-click share via email.

    The new way is very long winded. sometimes the Share window doesnt open. PLEASE allow 1 click to send via default email client as in the last version.

    2 votes

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