11947 results found

1. Headers NOT populating in the following pages

   We created a PDF form with headers. The data that the users enter in the header fields are not getting propagated to the header on the other pages.
   We are able to see that the headers work fine when viewed/edited through EDGE browser & Chrome browsers. Screenshots of these are attached below.

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2. Headers NOT populating in the following pages

   We created a PDF form with headers. The data that the users enter in the header fields are not getting propagated to the header on the other pages.
   We are able to see that the headers work fine when viewed/edited through EDGE browser. Screenshots of these are attached below.

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3. initials field in adobe sign still requires a signature from that person

   When you assign a person as a signer and a second person to initial through adobe sign, Adobe requires the second person who is only supposed to initial the document to also sign and email stamps their signature. You should be able to control who does what within the document like DocuSign does.

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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4. What's the purpose of Digital Signature? Why Digital signature requires validation from receiver.

   I have been informed that digital signature is much more secure compared to e-signature, so digital signature sounds like a better option over e-signature.
   I don’t understand the need of a self-signed document which is valid on my laptop but when I want to send it to someone, the signature is no more valid! The message appears on top blue ribbon that one of the signatures has a problem.
   After talking to Adobe customer service, it has been advised that the receiver has to validate my signature on their side.
   What´s the point of having a document self-signed with a digital signature and receiver has to validate my signature! I would really appreciate a logical response to this as this seems to be an important functionality.
   Please fix this as soon as possible or at least tell us the purpose of digital signature!

   I have been informed that digital signature is much more secure compared to e-signature, so digital signature sounds like a better option over e-signature.
   I don’t understand the need of a self-signed document which is valid on my laptop but when I want to send it to someone, the signature is no more valid! The message appears on top blue ribbon that one of the signatures has a problem.
   After talking to Adobe customer service, it has been advised that the receiver has to validate my signature on their side.
   What´s the point of having a document self-signed with a… more

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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5. cant get my new Adobe Acrobat Pro DC to recognize my purchase
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6. Allow greater precision for control points in Geospatial Measures Dictionary

   In the Adobe SDK Extension to the PDF (ISO32000) standard, Extension Level 3, there are several Array structures that encode a series of control points for Geospatial measurement.

   In particular, we are interested in the /GPTS and /LPTS arrays in the Geospatial Measure Dictionary.

   Since the elements of these arrays are PDF number objects, we can only expect a limited amount of floating-point precision to be preserved by PDF reader implementations (which typically represent PDF number objects as either 32-bit integers or 32-bit IEEE 754 single-precision floating point). This amount of precision is often insufficient for workflows that involve recovering precise geospatial data from Geospatial PDFs.

   For example, imagine we have a control point at the center of the court at Adobe Headquarters (latitude 37.33106, longitude -121.8937). Given that a 32-bit float has ~7 digits of precision, we can expect to see at least some error in the last digit when we perform arithmetic using that control point and page point locations. In order to get a sense of the scale of the error, let's vary each coordinate by 1 on the last digit (eg. latitude 37.33105, longitude -121.8935): we get a location that is ~10 meters away from center of the court (nearby the southeast corner of the court). Thus, by commutativity, we could expect to be introducing error of that magnitude to all locations described by the Geospatial measurement frame.

   In order to better preserve coordinate precision, it would be beneficial to amend the supplemental specification to allow a greater number of significant figures to be encoded in control point coordinates. This would eliminate the control points as a significant source of error (leaving only the page point coordinates, which could then at least be preserved in the maximum fidelity allowed by their own PDF number representation).

   We suggest that this could be accomplished by allowing optional arrays, corresponding to the /GPTS and /LPTS arrays, that would store string objects instead of number objects. These objects could be parsed by the consuming application as floating-point values of arbitrary precision. These optional arrays would be included in addition to and in supplement to the /GPTS and /LPTS arrays, and could be ignored by applications that do not require that level of precision.

   In the Adobe SDK Extension to the PDF (ISO32000) standard, Extension Level 3, there are several Array structures that encode a series of control points for Geospatial measurement.

   In particular, we are interested in the /GPTS and /LPTS arrays in the Geospatial Measure Dictionary.

   Since the elements of these arrays are PDF number objects, we can only expect a limited amount of floating-point precision to be preserved by PDF reader implementations (which typically represent PDF number objects as either 32-bit integers or 32-bit IEEE 754 single-precision floating point). This amount of precision is often insufficient for workflows that involve recovering… more

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7. I created a multipage PDF from an HP scanner but only page shows in Acrobat DC

   I created a 2 page PDF using an HP Scanner. I saved the file as a PDF. If I open the PDF in Chrome or Edge, I can scroll to see both pages. But, if I open the PDF in Acrobat DC, only the first page shows and the page count shows 1 of 1. Any suggestions as to why?

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8. Unwanted fields in fill & sign form

   The form below is an Adobe PDF printout from an Excel spreadsheet. For some reason, fill & sign always adds unwanted, mandatory fields to my document, they just appear, and I have to delete them every time. I send this form for signature dozens of times per week, so this is becoming more time consuming the more I use fill and sign. Your help with this bug would be most appreciated.

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   Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. Alt text as searchable content in PDFs

   Would love for alt text to be part of the searchable text in Acrobat's "Find" function—whether that's alt text that's been added in Acrobat as a tag or has been set up prior in another program (like INDD).

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Thanks for connecting with us. We have taken you suggestion and we have kept it in our radar. Currently we do not plan to implement it in near future but you may see it coming in future releases.

   Thanks
   Rachit

10. Acrobat DC licensing fails on Windows 10 ARM computer with CC 4.9.0.504

    BACKGROUND

    I have Windows 10 on Microsoft Surface Pro X laptop (ARM processor) which runs Windows 64-bit but runs apps under 32-bit emulation (unless specific ARM version available).

    I have CC subscription which installed/managed 32-bit version of Adobe apps. Looks like latest version it automatically updated to was CC 4.9.0.504.

    REPRO STEPS FOR CC 32/64-bit FAILURES

    1. I received notification that Photoshop for ARM (beta) was available and wanted to install it... --> it requires CC latest version 5.3.5.518 before I can access that version of Photoshop.
    2. Manually installed CC latest version 5.3.5.518 (since CC auto-update seems to have kept me on the older version of CC, probably because it "knew" I need to keep using 32-bit version of the apps)
    3. Installed Photoshop ARM Beta and verified it worked fine --> BUT CC no longer was able to "see" and manage my Adobe 32-bit apps which were installed on my computer and which I needed access to. This latest version of CC only shows Photoshop (and I think Lightroom) as being available to install as desktop apps. Obviously, this is not viable for me....
    4. Went back to install older CC CC 4.9.0.504 --> This took out Photoshop ARM beta (sigh...) but restored ability to see/manage my other Adobe 32-bit apps
    5. But now I have a lingering BIG ISSUE. My Adobe Acrobat DC is no longer working at all even though it is one of the few Adobe apps that is still made available in both 32-bit and 64-bit

    REPRO STEPS FOR ACROBAT DC FAILURE

    1. From CC 4.9.0.504, uninstall Acrobat DC
    2. From CC install Acrobat DC
    3. Start Acrobat DC --> Note that app title bar shows Acrobat Pro DC (not sure why... I think my subscription provide Acrobat DC, not Pro version???)
    4. Adobe Sign In screen pops up (even though I am signed in CC)
    5. I sign in... popup goes away and a few seconds taken to load my account info
    6. Then all windows close and disappear without any warning or error message

    BACKGROUND

    I have Windows 10 on Microsoft Surface Pro X laptop (ARM processor) which runs Windows 64-bit but runs apps under 32-bit emulation (unless specific ARM version available).

    I have CC subscription which installed/managed 32-bit version of Adobe apps. Looks like latest version it automatically updated to was CC 4.9.0.504.

    REPRO STEPS FOR CC 32/64-bit FAILURES

    1. I received notification that Photoshop for ARM (beta) was available and wanted to install it... --> it requires CC latest version 5.3.5.518 before I can access that version of Photoshop.
    2. Manually installed CC latest version 5.3.5.518 (since CC auto-update seems to have kept me on the older version… more
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11. I've been paying for adobe but am now being told I need to subscribe - what the heck?
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12. A WAY TO TURN LAYERS ON AND OFF FOR FASTER AND ACCURATE READING OF PDF'S

    ONE OF THE GREAT THINGS AND ANNOYING THINGS IS ADOBE READS ALL THE LAYERS , IE PDFS CREATED BY AUTOCAD -
    THERE HAS TO BE A WAY TO INCREASE THE READ AND NON - CRASHING OF ADOBE WHEN TRYING TO READ THESE FILES
    I HAVE HAD TO RESORT TO ANOTHER PDF READER AS IT DOES NOT CARE - THERE IS NEVER ANY 'FLATTENING' I PREFER ADOBE BUT I CAN NOT HANDLE THE CRASHING OR 10 MINUTES TO READ 1 PAGE - OR WILL NOT EVEN OPEN A PDF WITHOUT REBOOTING COMPUTER - AND THIS IS THE PAID VERSION OF ACROBAT ... VERY FRUSTRATING
    I AM RUNNING THIS ON WINDOWS 10 WITH 32 GB OF RAM

    ONE OF THE GREAT THINGS AND ANNOYING THINGS IS ADOBE READS ALL THE LAYERS , IE PDFS CREATED BY AUTOCAD -
    THERE HAS TO BE A WAY TO INCREASE THE READ AND NON - CRASHING OF ADOBE WHEN TRYING TO READ THESE FILES
    I HAVE HAD TO RESORT TO ANOTHER PDF READER AS IT DOES NOT CARE - THERE IS NEVER ANY 'FLATTENING' I PREFER ADOBE BUT I CAN NOT HANDLE THE CRASHING OR 10 MINUTES TO READ 1 PAGE - OR WILL NOT EVEN OPEN A PDF WITHOUT REBOOTING COMPUTER - AND THIS IS THE PAID VERSION OF ACROBAT… more

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13. Steuerelemente bei Video (Rich Media) funktionieren nicht

    Da mein Video in einer aus PowerPoint exportiertem PDF nicht abspielbar ist (mangels Flash-Support) habe ich das Video nachträglich über das "Rich-Media"-Werkzeug in das PDF eingefügt. So ist es zwar abspielbar aber bei den Steuerelementen lässt sich nichts einstellen. Ob ich dort "keine" oder "Alle Steuerelemente" auswähle ändert nichts an der Darstellung. Es werden keine Steuerelemente angezeigt. Auch das Feld mit der Farbauswahl lässt sich nicht anklicken. So kann man das Video im PDF mit einem Klick darauf zwar starten, aber nicht mehr anhalten oder erneut starten.

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. stop showing the history window when no other files are open

    Having to move it and manually close it every time Acrobat is activated is a productivity killer. Until it's fixed, I have to set another pdf reader as default. I think the prior version did not have this problem.

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15. Font changes after writting polish letter ex. ąęćź in fill&sign module

    It is very annoying and document filled randomly with two types of font (because same fields contain problematic letters, others not) looks awful.

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    0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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16. Participate in Acrobat Beta program

    Hey there,

    Be the first to see what's new in upcoming Acrobat releases. Your feedback will help us make Acrobat even better.
    Please fill out the below form if you are interested in joining the Acrobat pre-release community.

    Pre-release Invite request (quoting the full URL as UserVoice doesn't have option to link a URL
    https://forms.office.com/Pages/ResponsePage.aspx?id=Wht7-jR7h0OUrtLBeN7O4ZLUpB51gn1IrT6FpKlbXnZUQlE3U1RGWlQ2NjRDNU9NMjk3QUZJRVRZMC4u&wdLOR=cEFDA6E87-226E-4DCE-A0AD-55ED267B37E4

    Thanks and Regards
    Aj
    Adobe Document Cloud.

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17. I was editing a pdf by doing some highlighting and then when I wanted to control F search for a word it flipped all my highlighting marks

    I was editing a pdf by doing some highlighting and then when I wanted to control F search for a word it flipped all my highlighting marks. It says it was converting it so that i could use the search with control F and even though the pdf was the correct horizontal orientation before it just flipped the highlighting marks to be vertical as shown in the screenshot

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18. Allow us to group shapes to move together.

    I would love to be able to create several shapes together so that I could move them together and resize all the shapes in the group at the same time. I do this in Word 2016 and would be awesome to do it in Acrobat Pro DC. I also can not believe that there aren't much more shapes to choose from like in the Word 2016 shape palette. Like a star, or "{ }", see attached file.

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19. Add more multifactor authentication options to Creative Cloud application logins (not CCDA)

    We would like to have more multifactor authentication options supported in applications other than the Creative Cloud Desktop Application. We are using Shared Device Licenses in computer labs here, what they were intended for, with packages set to accept any valid AdobeID. (Access to the labs is controlled, so that no non-University people will be able to log in.) The users would like to simply open Acrobat and sign in using their university email address and password (which is a federated AdobeID using Okta authentication). If they try this, they are taken through our Okta login page, enter their multifactor token, but then get an error message and are closed out of Acrobat. However, if they click "Continue with Google" and log in to Google with the exact same email address, password, and Okta verification token, Acrobat logs them in and launches successfully.

    When I submitted a support ticket, the consultant said the correct workflow was to log in to Creative Cloud Desktop Application first, and then open Acrobat. This takes up precious class time and our instructors are not happy with it. While our students can use Google authentication, not all of our staff have Google accounts.

    Apparently Google and Adobe have an arrangement to allow their MFA to work. Could this be extended to others (Okta, ADFS, Azure, etc.) as well?

    See E-000304699 for more details.

    We would like to have more multifactor authentication options supported in applications other than the Creative Cloud Desktop Application. We are using Shared Device Licenses in computer labs here, what they were intended for, with packages set to accept any valid AdobeID. (Access to the labs is controlled, so that no non-University people will be able to log in.) The users would like to simply open Acrobat and sign in using their university email address and password (which is a federated AdobeID using Okta authentication). If they try this, they are taken through our Okta login page, enter their multifactor… more

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20. 105

    Not able to save file on computer once I complete it

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