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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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13487 results found

  1. crashing when scanning

    We have adobe XII and windows 10. Adobe crashes when switching from black and white to color. It also crashes going from letter to legal. I have attached a link to the dmp file for your review.
    https://documentcloud.adobe.com/link/home?uri=urn:aaid:sc:US:a5fb9047-6e83-4397-a306-4987c1ac219f

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Admin →
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  2. crashing when scanning

    We have adobe XII and windows 10. Adobe crashes when switching from black and white to color. It also crashes going from letter to legal. I have attached the dmp file for your review.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Admin →
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  3. I am not able to insert new blank pages . not sure how this can be done. help?

    I am not able to insert new blank pages . not sure how this can be done. help?

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  4. Link to JavaScript SDK is not working

    https://www.adobe.com/devnet/acrobat/javascript.html contains link to Acrobat DC JavaScript SDK but it seems to be broken. Can you please update link?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Is it possible to create an html mailout from a PDF?

    Would it be possible to create html mailout from a PDF and import address from a database?

    1 vote

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    0 comments  ·  Exporting PDFs  ·  Admin →
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  6. Licence Activation is standalone and not connected to Creative Cloud

    BUG - Licence Activation is standalone and not connected to Creative Cloud

    We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
    so you have to sign in twice.
    Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.

    thanks

    1 vote

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    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  7. Create dummy page for visual commenting on locked PDF to show changes

    I've made rectangles and arrows in addition to verbal comments to indicate placement changes on page layouts for locked PDFs from an overseas production vendor (I think the requests were getting lost in translation). It would have been much easier to create/reference a dummy page with low resolution or lightened placeholders that I could have adjusted. And it would be a bonus if those placeholders referenced the original objects for the changes to be accepted/applied by the owner of the PDF.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  8. Add flexibility to Storage panel

    I would like to have some control over the Storage panel on my Save As PDF dialogue box. Document Cloud is useless for me. I use several folders on my computer that contain many subfolders, and would like to get to those main folders quickly. Why can’t this work the way finder panels work, where I can add or delete destination folders?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. My toolbar settings were wiped out after recent update.

    Why aren't the toolbars for Acrobat DC Creative Cloud version synced across all of my computers?

    1 vote

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    Need Info  ·  6 comments  ·  User Interface  ·  Admin →
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  10. Single Page View Icon doesn't work properly in Acrobat Pro DC ver. 19.008.20080.44583

    My default is page width. From there I click on single page view but nothing happens. If I click on the 2 page side by side view and then the single page view if changes to single page view but NOT directly from the page width view.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  11. The order of operation for "highlight" and "insert text" is inconsistent.

    When highlighting in the newest version of Acrobat Pro, one may select the highlight feature and then highlight the text, just as one would do with a physical highlighter. When using the "Insert text at cursor" feature, however, one must first place the cursor in the desired location and then select the insert text feature. This seems inconsistent with the highlight feature. I don't recall this being the case in the previous version and I'm having trouble getting use to the change. (One of many.)

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  12. Email Validation not Supporting all the Allowable Characters

    Email addresses now support special characters as the first character of the local address in an email address and following characters. Acrobat/Reader does not allow these characters within the local address.

    1 vote

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    Need Info  ·  1 comment  ·  Share & Collaboration  ·  Admin →
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  13. Adobe Acrobat Pro lacks actual editing features

    To be an editing program, Adobe Acrobat needs actual editing features.

    1) There needs to be a way to set margins, and to lock and unlock headers and footers in place for editing. 2) Compatibility issues with other adobe programs need to be addressed.

    I'm trying to work with a file created by someone else in Adobe InDesign at the moment, and there are serious formatting issues crossing over with the text being randomly broken up into multiple text boxes. Even if I copy-paste all the text on one page into a single text area, after I save the document…

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  14. Disappearing cursor

    My cursor keeps disappearing, making my workflow incredibly slow and annoying. I've looked into forums and reinstalled many times but it won't fix the bug. I also have trouble selecting text. The problem seems to affect other users too, some were able to find fixes that worked for them, but I've had the same issue for months without any solution.

    1 vote

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  15. When I use the fill & sign feature with latest version

    The older version seemed faster when I used fill & sign. Also, when I place the cursor in the field you want to fill, I used to be able to use my up and down arrows to adjust it to the field better. It seems slow and sluggish now.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.

    Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).

    Regards,
    Sandeep Grover

  16. Adobe Acrobat requested a registry change allowance today which I granted. Now it keeps asking me to log in, and then when I do, it closes

    1 vote

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  17. Disappearing audio & video

    Currently my Adobe premiere pro doesn't work properly. Audio and video is disappearing and appearing when it wants to and i don't know what to do with it. Maybe it's an idea to create an environment inside of to collaborate with premiere pro which has an answer to the current problems in Adobe?

    1 vote

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  18. Contacting clients

    Note to Adobe:

    When your support members are trying to contact clients,

    1) Always leave a voicemail when contacting by phone if the person cannot be reached at that time. I get 5-10 scam calls a day, and do not answer the phone for any number I do not recognize. If a number calls me repeatedly and does not leave a voicemail, I BLOCK IT. It doesn't help if you don't leave at least a voicemail identifying yourself. And you should have a number for that person to Call Back.

    2) Do not request a response to an email from…

    1 vote

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  19. Acrobat can not print EAN codes under Mojave

    Hello! First: Why does this page do not exist in German?? Don't you have any paying clients outside the US??
    Second: Acrobat Pro DC can not print EAN codes in Mac OS Mojave anymore. White fields are grey and cannot be read by any scanner!!! The Apple app „Preview" can do it!!!

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  20. Thumbnail display

    It is very nice to have implemented the thumbnail view of Acrobat documents in the Windows explorer.

    There are nevertheless three bugs:
    - Their display is very (too) slow: why not incorporating directly this thumbnail (as the corresponding option in MS Word) in the file itself?
    - The thumbnails are square, which means that they display blank artificial borders (vertical or horizontal, depending of the orientation of the first page)
    - Very often, these thumbnails are black, thus unusable (see attached screenshot).

    Thank you to correct these bugs in a future update.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Planned  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

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