2351 results found

1. The "This appears to be a long document. Save time by reading a summary." banner is a disgrace.

   The "This appears to be a long document. Save time by reading a summary." banner is disrespectful and a disgrace. My document only had 6 pages and this popped-up. How you shove AI tools in our faces has gone beyond all dignity. Also, this banner "eats up" monitor space and therefore my document is displayed smaller than it could have been! Add an option inside preferences to prevent this banner from appearing.

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   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. If it ain't broke, don't fix it!! This is horrible with diminished functionality

   This is someone else's comment, but so apropos! "Visual designers managed to ruin a tool that was excellent and practical. The environment is now completely different, difficult to use, confusing, with no work flow. I would recommend a book to designers: Steve Krug's "Don't Make Me Think"."

   This is impossible to use.

   I chose the "user interface" category only because I couldn't select "all of the above." I also created an account for the sole purpose of posting this.

   17 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Update

   I recreate a new post instead commenting last one, just to make sure it was taken as important it’s supposed to be, as a critical issue!
 Hoping you could create another hot fix for this major problem. 
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458. 

   1: when we use Text tool and select a text to modify all the page became white and we cannot see anything.
   2:There is also another problem when we scroll the pages, everything become white also.
   3: We are no longer even able to check the preflight result, blank pages again.
   It seems that no one from Adobe or Enfocus is actually using this version, as the problem would probably have been solved by now. Enfocus are aware since December 20 and nothing was done. This is our work tools, everything we done all day is using those tools. It's not possible for you to make an update to solve this? Each time Adobe make an update, that's create more problem we never imagine possible.

   I recreate a new post instead commenting last one, just to make sure it was taken as important it’s supposed to be, as a critical issue!
 Hoping you could create another hot fix for this major problem. 
We are now on macOS Sonoma 14.2.1 and Acrobat Pro version 2023.008.20458. 

   1: when we use Text tool and select a text to modify all the page became white and we cannot see anything.
   2:There is also another problem when we scroll the pages, everything become white also.
   3: We are no longer even able to check the preflight result, blank pages… more

   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Complaint

   This latest update of Adobe Acrobat is horrible. The new layout is disorienting, not at all intuitive and I can't find anything anymore. The tool bars and other side sections now take up so much space that I have no space in which to read. The floating tool thingy on the left side obscures text that I want to see. Who was this designed for and how do I revert back to the previous version of the program?

   13 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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5. give us the ability to perminatly shut off these stupid bookmark panels. why use up screen space on an option that can be hidden until need

   give option to permanently hide bookmarks panel, who even uses this, why force on every document????!!!! good job guys, real smart, every person and every document needs a bookmarks panel that nobody uses. you are so innovative and fresh to ruin perfectly good software by cramming in stuff hardly anyone needs, just so you can say you are evolving, so you can sell more junk. get it together sometimes less is more.

   2 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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6. shrink the corner circles on lines and stamps

   A recent update made the circles in the corners of lines drawn with the pencil tool or small stamps applied absolutely HUGE, obscuring the line/stamp itself as well as the text below it.

   This makes it near impossible to properly position a line/stamp and also to see what the heck it is when you select it in the comments pane.

   I work in publishing, and we need to be able to precisely place proofreading marks and be able to read them so we can see what to do with the source text file.

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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7. Superscript styling not retained when using Comment to mark-up a PDF

   I have recently upgraded to Adobe Acrobat Pro DC. For my work, I need to mark-up PDFs using Comment tools. When I style some text as superscript using either the feature available in the box that appears when I right click or the shortcut ctrl/shift/+ and then close the pop-up box the styling becomes subscript instead of superscript. I used Adobe Acrobat Professional 8 for a long time and didn't have any problems. It is very frustrating that this doesn't work properly in Adobe Acrobat Pro DC, especially as 'superscript' is offered as a feature in Comments

   4 votes

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   Planned  ·  6 comments  ·  Commenting  ·  Delete…  ·  Admin →
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8. Have an option to hide the editor features and use a reading/display mode as default view

   I want to use the browser extension for Acrobat Pro as my default PDF handler but most of the time, but not all the time, I am just wanting to open and read a PDF and not edit one. I was surprised there is no option to have it default into a reader mode/display mode with the editor interface hidden with perhaps a button that will toggle back to edit mode when needed.

   You can see the default view in the attached screenshot which clearly isn't conducive to just reading. The pdf is shrunk into that window making the text hard to read. All the buttons and menus are too busy and distracting for a reading mode. I realize there is a zoom feature, but I think having a preference setting to default to a reading mode makes much more sense for users.

   Thank you for any consideration! :-)

   I want to use the browser extension for Acrobat Pro as my default PDF handler but most of the time, but not all the time, I am just wanting to open and read a PDF and not edit one. I was surprised there is no option to have it default into a reader mode/display mode with the editor interface hidden with perhaps a button that will toggle back to edit mode when needed.

   You can see the default view in the attached screenshot which clearly isn't conducive to just reading. The pdf is shrunk into that window making the text… more

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   0 comments  ·  Browser  ·  Edit…  ·  Delete…  ·  Admin →
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9. Opening PDFs toolbar not visible

   When I open a pdf the toolbar is not visible.

   Going to edit> preferences> Documents> unticking Allow documents to hide the menue bar, toolbars, and window controls then saving does not resolve the problem.

   Any help would be greatly appreciated.

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   1 vote

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Since we havent heard back from you for so long, we are closing this thread here.
   Please feel free to reach out to us again if issue persists.

   Thanks
   Ayush Jain

10. Adobe Acrobat, crashing

    I pay premium money for the entire set of CC tools. This product by far is the worst F-ing product, EVER. When it isn't "not responding" or completely locking up, it takes like 3 min just to become responsive. Now with your new update, it loads a doc for 3 seconds and then crashes. So here is a thought. Fire the team that is working on it now, and go get the team you had in the 1990s when this **** actually worked. Furthermore you should give me money back for all the lost time I have spent trouble shooting this POS product.

    I pay premium money for the entire set of CC tools. This product by far is the worst F-ing product, EVER. When it isn't "not responding" or completely locking up, it takes like 3 min just to become responsive. Now with your new update, it loads a doc for 3 seconds and then crashes. So here is a thought. Fire the team that is working on it now, and go get the team you had in the 1990s when this **** actually worked. Furthermore you should give me money back for all the lost time I have spent trouble… more

    4 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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11. windows explorer preview "file your are attempting to preview could harm your computer"

    Windows Explorer suddenly stopped showing previews of PDF's, instead I get the message "windows explorer preview "file your are attempting to preview could harm your computer". I have unselected and reselected both the options to turn on the preview pane in windows explorer and Adobe. If I go to the document properties in Windows Explorer, there is an option under security that says "this document came from another computer and might be blocked to help protect this computer "unblock" which I can select and then see the preview in the preview pane but I need an option to unblock ALL PDF's at all times! I don't need Adobe telling me I downloaded a document from another computer, I obviously hit the download button. This is a major time suck to my daily work to continually open PDF's to view them, close them to edit the name, open them to view details again, close to move to a different folder, etc, etc, etc. PLEASE FIX THIS!!

    Windows Explorer suddenly stopped showing previews of PDF's, instead I get the message "windows explorer preview "file your are attempting to preview could harm your computer". I have unselected and reselected both the options to turn on the preview pane in windows explorer and Adobe. If I go to the document properties in Windows Explorer, there is an option under security that says "this document came from another computer and might be blocked to help protect this computer "unblock" which I can select and then see the preview in the preview pane but I need an option to unblock ALL… more

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    0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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12. Why does Adobe not allow payments with PayPal in Switzerland

    Why does Adobe not allow payments with PayPal in Switzerland?
    Such an important company and especially that we are nowadays all using different payments tools beside the classical credit cards, should be really updated. It is almost like a discrimination towards us and it is incomprehensible. Almost every company uses nowadays PayPal as tool and it does work perfectly

    3 votes

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    2 comments  ·  Other  ·  Delete…  ·  Admin →
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13. Let people choose if they want AI Assistant, and make data privacy clear!

    Not everyone wants to use AI, not everyone wants AI to access their private or confidential documents, and not everyone is comfortable with distracting buttons and popups that interrupt actual work.

    There may be people who "need" AI to understand simple text documents, but these are probably the exact same people who won't be able to make out the mistakes, approximations and outright hallucinations produced by said AI. You should not put these tools out there without making it VERY clear that they're unreliable (of course then, it would be harder to get people to pay for them...)

    Also, I'd really like to be sure that Adobe isn't stealing my data to train this stupid AI. One, I don't want that to happen at all (even outside of actual confidential information... intellectual property, anyone?) and two, if I were okay with that, you should be the one to PAY for that data, not the other way around.

    And any feature that needs to be shoved down my throat with intrusive buttons and popups, will just get me very angry and frustrated. I've had to go back to the previous UI, just to be able to f...ing focus on my PDFs' actual content!

    Not everyone wants to use AI, not everyone wants AI to access their private or confidential documents, and not everyone is comfortable with distracting buttons and popups that interrupt actual work.

    There may be people who "need" AI to understand simple text documents, but these are probably the exact same people who won't be able to make out the mistakes, approximations and outright hallucinations produced by said AI. You should not put these tools out there without making it VERY clear that they're unreliable (of course then, it would be harder to get people to pay for them...)

    Also, I'd… more

    7 votes

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    0 comments  ·  Generative AI  ·  Delete…  ·  Admin →
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14. BUG - can't edit fields in a form

    I open a pdf and go to tools > prepare form> open then select a form.

    As soon as I click on 'add a field' or an existing field, a stopwatch icon appears and Adobe closes. So I can't edit a form which makes a fillable pdf form impossible. Given the fee I pay every month I am NOT happy.

    Yes I have the most current version, Yes I tried the 'repair Adobe' option.

    3 votes

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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15. New version - can't find anything useful

    This new version of adobe reader is not useful at all. I have just wasted a half hour trying to find the "Find" tool. I want the old version back - I wasn't even offered an option to keep it even without support. When things are not broke, don't trying fixing them.

    14 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Revert UI back to Acrobat Pro layout

    No basic functionality in the top menu (Reduce File, etc.), no immediate access to a Marquee Zoom tool because the tool bar has to be opened in a separate tab every time I open a file before I can use them. I'm shocked that Adobe is still pushing on with this awful excuse for a UI. It's convoluted and a waste of user time, let alone visually inconsistent with all other Adobe products. Lots of user complaints relating to the same issues but, as usual, Adobe don't appear to want to fix it, just carry on shoe-horning what they think we need into our workflow.

    No basic functionality in the top menu (Reduce File, etc.), no immediate access to a Marquee Zoom tool because the tool bar has to be opened in a separate tab every time I open a file before I can use them. I'm shocked that Adobe is still pushing on with this awful excuse for a UI. It's convoluted and a waste of user time, let alone visually inconsistent with all other Adobe products. Lots of user complaints relating to the same issues but, as usual, Adobe don't appear to want to fix it, just carry on shoe-horning what they think… more

    13 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Which Tool is best to Convert OST to MBOX?

    To convert OST to MBOX you can use a professional tool such as DRS Softech OST to PST Converter is a top-notch utility for converting OST files to MBOX files with complete data integrity and accuracy. This versatile software converts OST files to MBOX and supports other formats such as PST, PDF, and JSON. Additionally, it can export OST items—including emails, calendars, contacts, and tasks—to over 15 web and cloud-based email clients.

    Step-by-step tutorial for change OST to mbox.
    1. Please download, Install Complete and Run OST to PST Converter software on your system.
    2. Select the option Single file/ Multiple FIles and click on Next Button.
    3. Click on the option Select files . Select the OST from your systems and click on Open.
    4. Select the file and click on Next button.
    5. Tree structure data will be appear in left side, select all email that you want to import into MBOX ( Thunderbird ) file format. However, you can also take a preview of email of your selected OST file.
    6. After that new window will appear under the option Saves/ Backup/ Migrate option as MBOX file format.
    7. Click on option Path to Save and click Convert button.
    8. Finally, The process to change OST emails to MBOX file is completed, you can click on Download Report button to download.

    Know More: https://www.data-recovery-solutions.com/blog/convert-ost-to-mbox-format/

    To convert OST to MBOX you can use a professional tool such as DRS Softech OST to PST Converter is a top-notch utility for converting OST files to MBOX files with complete data integrity and accuracy. This versatile software converts OST files to MBOX and supports other formats such as PST, PDF, and JSON. Additionally, it can export OST items—including emails, calendars, contacts, and tasks—to over 15 web and cloud-based email clients.

    Step-by-step tutorial for change OST to mbox.
    1. Please download, Install Complete and Run OST to PST Converter software on your system.
    2. Select the option Single file/… more

    5 votes

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    8 comments  ·  Other  ·  Delete…  ·  Admin →
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18. Saving file not saving after text to curves

    I've added new "Custom command" -> Inspect document -> Text to Curves

    I've added that Custom Command to Quick tools toolbar.
    The idea was that i have one click text to curves button.
    After clicking indeed the text changes to curves, BUT when you click save icon, it goes disabled (as if you'd think you saved the file). Yet if you reopen the file the text is text not curves.

    It only works if you go Save AS and then choose your file once again but it defeats the purpose of having custom command. It's then easier to just add Inspection onto the Qiuck tools toolbar, as when you execute curves to text it already asks where to save the file.

    I've added new "Custom command" -> Inspect document -> Text to Curves

    I've added that Custom Command to Quick tools toolbar.
    The idea was that i have one click text to curves button.
    After clicking indeed the text changes to curves, BUT when you click save icon, it goes disabled (as if you'd think you saved the file). Yet if you reopen the file the text is text not curves.

    It only works if you go Save AS and then choose your file once again but it defeats the purpose of having custom command. It's then easier to just add… more

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Since we havent heard back from you for so long, we are closing this thread here.
    Please feel free to reach out to us again if issue persists.

    Thanks
    Ayush Jain

19. Drawing Signature Form Box

    I need a simple box that can be added into a form which activates the drawing tool to enter a manual signature. If someone is filling out a form, they won't know at the signature point they have to jump to the tool menu and select the pen. For a user they are in the form, keep them in the form. Just a simple setting on a signature box to switch it to pen rather then Digital ID would be great.

    12 votes

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    5 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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20. Latest Acrobat Reader JUST SUCKS

    the look and feel with your latest acrobat reader just sucks ... in previous versions i was able to configure my tool-bar

    for example add advanced search to the tool bar so i can access it just using one click, now i have click 3 times

    same with lots of others usefull functions i am working with on a daily basis

    you took them all away for me and millions of other users

    what a waste of our time

    at least give us the option to decide what we want to have in the toolbar and what not

    this is just stupid

    the look and feel with your latest acrobat reader just sucks ... in previous versions i was able to configure my tool-bar

    for example add advanced search to the tool bar so i can access it just using one click, now i have click 3 times

    same with lots of others usefull functions i am working with on a daily basis

    you took them all away for me and millions of other users

    what a waste of our time

    at least give us the option to decide what we want to have in the toolbar and what not

    this is… more

    13 votes

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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