11932 results found

1. New update has glitches with split screen

   After latest update, when creating a PDF, the program switches screens. I have split screens for a reason. I want Adobe to STAY on the screen I have it on. Very annoying. This did not happen before the update.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. LiveCycle Interactive Forms Load Much Slower in Acrobat DC than Acrobat XI -- JavaScript Executes Slower

   LiveCycle Designer created interactive forms open significantly slower in Acrobat Pro DC on Windows than they did in Acrobat Pro XI on Windows. Forms that would take 5 - 10 seconds to load in Acrobat Pro XI, now take between 30 - 60 seconds to load in Acrobat Pro DC (2019.021.20061).

   Based on comparing performance of the identical scripts in both Acrobat XI and Acrobat DC, it appears that the JavaScript code in the initialize and calculate events are running 3 - 5x slower in Acrobat DC vs. Acrobat XI.

   What changed in Acrobat DC that is making JavaScript code run so much slower in the newer version of Acrobat? Can anything be done to improve the performance?

   A couple additional notes:
   - Immediately after Acrobat is launched, the first form that is opened doesn't experience the same delay. It loads about 10 - 20 seconds. However, if that identical form is closed and then opened again, it takes 40 - 50 seconds. When opening a second form, it experiences the longer load time of 40 - 50 seconds. However, after exiting Acrobat and launching it again, the first form to be opened loads in 10 - 20 seconds.
   - When loading the identical forms on a Mac (in Acrobat Pro 2019), they load fairly quickly, in about 5 - 10 seconds each. The performance is maintained even when multiple forms are open at the same time.

   LiveCycle Designer created interactive forms open significantly slower in Acrobat Pro DC on Windows than they did in Acrobat Pro XI on Windows. Forms that would take 5 - 10 seconds to load in Acrobat Pro XI, now take between 30 - 60 seconds to load in Acrobat Pro DC (2019.021.20061).

   Based on comparing performance of the identical scripts in both Acrobat XI and Acrobat DC, it appears that the JavaScript code in the initialize and calculate events are running 3 - 5x slower in Acrobat DC vs. Acrobat XI.

   What changed in Acrobat DC that is making JavaScript code… more

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3. Editting Options visibility

   Right now editing tools reflecting on the top of the page as horizontally, is there any possibility to reflect the all editing options on the left side of the page as vertically.

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4. Bug: Gibberish when using ' or & in subject when sending for signature

   When a ' or & is in the subject field when sending a document for signature, those characters come through as gibberish on the other end. This only happens when sending from the Acrobat pro dc desktop client.

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   Under review  ·  3 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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5. I am using Adobe Acrobat Pro DC version 2019.012.20034. I find that it is worse, less user-friendly and intuitive than the old version.

   This new version is much less user friendly than Acrobat Pro. There are no pull down menus for all my favorite commands, like signing, insert text, and adding ovals to a document.
   Argh!!!
   David

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6. Saving over

   Saving PDF files from Indesign and illustrator.
   When I make updates to a file and resave the PDF it does not keep the change.

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7. DC version is awful! Tool bar cannot be customize to display only the tools I need, zoom percent not readily available hate this version!!!

   Please give option to display toolbar and features like Acrobat Pro

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8. Confusing Interface When Exporting to TIFFs with Wizard

   The presentation and wording used when creating an Action Wizard to export a group of PDF files to TIFFs is inconsistent and confusing compared to how it is done when exporting a single PDF from the main menu. At the main menu 'Export To' is its own selection at the same level as 'Save', however, in the Wizard I have to first select "Save" (twice) to get to the place where I can tell do an "Export To". And to further add to the confusion you have this other TIFF export option named "Export All Images As TIFF" that led me to falsely believe that this would save my PDFs as single TIFF files. You should at least have the "Export To" choice at the same level as the "Export All Images ..." choices.

   The presentation and wording used when creating an Action Wizard to export a group of PDF files to TIFFs is inconsistent and confusing compared to how it is done when exporting a single PDF from the main menu. At the main menu 'Export To' is its own selection at the same level as 'Save', however, in the Wizard I have to first select "Save" (twice) to get to the place where I can tell do an "Export To". And to further add to the confusion you have this other TIFF export option named "Export All Images As TIFF" that led… more

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9. Action Wizard Inconsistently Names Exported TIFF Files

   When running an Action Wizard that saves/exports a group of PDF files as (single) TIFF files, the very first file will have a ".tiff" extension and the rest will be ".tif". This ONLY happens the very first time you run the Wizard. Subsequent runs yields all files with a ".tif" extension. This is repeatable 100% of the time. Again, this applies when exporting the entire PDF file to a single TIFF file, not the feature that exports all images to multiple TIFF files.

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10. Digital signatures - Alternatives to Intesi Group

    You really should offer a new "feature" - alternatives to Intesi Group. (As far as I know Intesi Group is your and our only option.)

    At first I was very happy to learn that Adobe Sign was included in my existing Adobe subscription and that I should by able to send documents for signing with digital id (BankID in my case). As far as I have manage to figure out, I need to get a subscription with Intesi Group to be able to send documents to clients for them to sign with their digitla signature/BankID.

    However, the subsciption price is € 99 a month and the tranasaction fees are almost twice as high as similar service providers. Other service providers offer ditigtal signing solutions with no subscription fees and lower transactions fees.

    Moreover, such service providers offer complete solutions for sending, archiving, etc. Intesi Group only offers the integration between Adobe og the digial signature service provider.

    I would very much like to use the features, integrations and possibilities that Adboe Sign offers, including upgrading to the standalone Adobe Sign small business subscription, but Intesi's pricing makes this a no go. Thus, Intesi's pricing leads to depreciation of Adobe Sign.

    Please offer alternatives to Intesi Group, or have them change their pricing, so that we can enjoy the full possibilities of Adobe Sign. A yearly subscription fee of € 1188 is way to high for users who will use the digital signing feature from time to time.

    You really should offer a new "feature" - alternatives to Intesi Group. (As far as I know Intesi Group is your and our only option.)

    At first I was very happy to learn that Adobe Sign was included in my existing Adobe subscription and that I should by able to send documents for signing with digital id (BankID in my case). As far as I have manage to figure out, I need to get a subscription with Intesi Group to be able to send documents to clients for them to sign with their digitla signature/BankID.

    However, the subsciption price is… more

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11. Adobe Acrobat 2015 Hang Outlook 2016 Saving sent email as PDF with large BCC

    Adobe Acrobat 2015 screen Hangs when Saving Outlook 2016 email as PDF when a large BCC list with DL's and Names is present.

    Issues is on Windows 10 it works fine with Windows 7.

    All other saving PDF working fine on outlook emails its only with sent mail with large list of BCC Adobe acrobat window hangs.

    Not sure if this relates to https://support.office.com/en-gb/article/print-emails-showing-bcc-recipients-a80e4965-3b8d-41bf-ba22-722f3b19f95c

    Want to be able to save sent email with large BCC list as PDF like Windows 7.

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12. Highlight while Automatic Scrolling is On

    Highlighting while Automatic Scrolling is On, and be able to switch between highlighting colors.
    There are a lot of us who study from eBooks and other digital files in this time of this century.
    Please, make this option available for us, so we will be able to highlight important words or sentences while we study.

    As mentioned and requested from others, the speed of Automatic Scrolling is very fast, which forces me to switch to the tablet and other applications.

    Thank you

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13. Prevent unintended over subscription

    My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective for them to have an All Apps subscription. (3) If a user is assigned an Acrobat Standard subscription and an Acrobat Professional subscription, an alert should be raised. Named user subscriptions makes it easy for accidental over subscription to occur. Adobe should help customers avoid this by detecting and alerting over subscription.

    My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective… more

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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14. Individual Creative Cloud subscriptions should be universal to every Creative Cloud product

    For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can just reduce PhotoShop by 1 by transferring it to InDesign - bringing InDesign up to 11). The new subscription model is already working in Adobe's favor - the least Adobe can do is provide more value to its customers by creating flexible subscription controls like this.

    For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can… more

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15. Multiple Tab Visibility and Key-Shortcut Switching

    Multiple Tab Visibility
    - please make the active tab a different color than the inactive tables;
    - please add a keyboard shortcut to swtich between tabs [ctrl-PgUp/PgDn]

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for reaching out to concern.
    1) This is already implemented. The active tab already appears in a different color w.r.t the Rest of the Tabs. Please see the attached snapshot

    2) This can be achieved using Ctrl+T and Shift+Ctrl+T to move ahead and back in tabs respectively.

    Let me know if that helps.

    -Ayush

16. This system should not be so difficult to operate.

    This system should not be so difficult to operate.

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17. [Bug] Adobe Acrobat/Reader changes font object when doing a signature which invalidates previous signature

    We just notcied a strange behavior of Acrobat/Adobe Reader (DC 2019.021.20056) and found the root cause:

    There's a generated PDF that uses standard fonts which are referenced through the AcroForm default resources entry, too. Strangely the font has a Name entry in its dictionary:

    3 0 obj
    <</Type/Font/Subtype/Type1/BaseFont/Helvetica/Name/F1/Encoding/WinAnsiEncoding>>
    endobj

    We add 2 signature fields with our own tool and certify/sign one field. This results in a valid document, which you can download here (https://customers.setasign.com/adobe/document-with-name-in-font.pdf). Do not wonder, there's really only a single line on the page.

    When you open this document in Adobe Acrobat or Reader and sign the left field the new signature is fine but the previous one is invalid because of changes which were not allowed. The resulting document is available here (https://customers.setasign.com/adobe/document-with-name-in-font-signed.pdf).

    We tracked it down that Adobe Acrobat/Reader simply removes the Name entry from the font dictionary which invalidates the first signature:

    3 0 obj
    <</BaseFont/Helvetica/Encoding/WinAnsiEncoding/Subtype/Type1/Type/Font>>
    endobj

    If we remove the Name key before we add the signature fields and the first signature everything runs without any issue.

    So from my point of view this seems to be a bug in Acrobat, or? Not to say that the generation library should omit the Name entry, too.

    We just notcied a strange behavior of Acrobat/Adobe Reader (DC 2019.021.20056) and found the root cause:

    There's a generated PDF that uses standard fonts which are referenced through the AcroForm default resources entry, too. Strangely the font has a Name entry in its dictionary:

    3 0 obj
    <</Type/Font/Subtype/Type1/BaseFont/Helvetica/Name/F1/Encoding/WinAnsiEncoding>>
    endobj

    We add 2 signature fields with our own tool and certify/sign one field. This results in a valid document, which you can download here (https://customers.setasign.com/adobe/document-with-name-in-font.pdf). Do not wonder, there's really only a single line on the page.

    When you open this document in Adobe Acrobat or Reader and sign… more

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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18. New file

    Fine

    2 votes

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19. its terrible

    better browser needed

    4 votes

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    0 comments  ·  Browser  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Can you please share a more detailed feedback?

    Regards,
    Sandeep

20. Feature request

    remove start up home screen permanently! I hate it!

    3 votes

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