11947 results found

1. Reduce the number of batch files for compressing files

   The govt is taking advantage of your batch save->other-> reduced file size so they do not need the pro version tool kit for developers. It currently stands at 50. they have teams of people manually processing 15,000 files per month to avoid the cost of the pro version. reducing this to 10-15 would make it economically unfeasible to continue with the sweat shop approach and they would be forced to buy the pro version tool kit and save the tax payers lots of money in the process.

   many FAA and DOT departments take advantage of this 50 batch limit to avoid the cost of the pro version tool kit.

   The govt is taking advantage of your batch save->other-> reduced file size so they do not need the pro version tool kit for developers. It currently stands at 50. they have teams of people manually processing 15,000 files per month to avoid the cost of the pro version. reducing this to 10-15 would make it economically unfeasible to continue with the sweat shop approach and they would be forced to buy the pro version tool kit and save the tax payers lots of money in the process.

   many FAA and DOT departments take advantage of this 50 batch limit to… more

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2. Comment Tab Needs to Stay Open

   My old adobe used to keep the comments tab open. This updated version closes it constantly, anytime I press escape out of one of the comment tools and it's a pain. I do a lot of markups using adobe and it makes me want to just print and hand-redline the drawings instead. PLEASE bring back the "always open" option for the comments tab...

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3. Acrobat Reader DC New Update Screwed my Monitor

   Automatic update today changed my monitor background from blue to green, and not in a good way. I'm using Win 10. The picture went from HD to the worst screen I've ever seen. It looks lined or ridged like corduroy fabric. It has the same effect on all my programs.

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   Resolved  ·  2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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4. Printing in Adobe Acrobat on my K8600 causes Win10 Print Spooler to stop.

   I have been fighting this for a few hours, but narrowed the issue down to an issue with Adobe Acrobat DC 19.012.20035.

   The issue is when I print to my K8600 (issue does not happen with my 8.5x11 printer).

   about 1/2 of the first page prints then I am no longer able to print in any application on the computer. I narrowed this down to Whenever I print from acrobat to this printer in A3 sized paper the Spooler service goes into stopped state. If I restart the service is prints another 1" of the file then crashes again.

   I tried reinstalling drivers, restarting lots of times and then found that if I open the exact same file in Chrome and print it to the same printer it works just fine.

   I have been fighting this for a few hours, but narrowed the issue down to an issue with Adobe Acrobat DC 19.012.20035.

   The issue is when I print to my K8600 (issue does not happen with my 8.5x11 printer).

   about 1/2 of the first page prints then I am no longer able to print in any application on the computer. I narrowed this down to Whenever I print from acrobat to this printer in A3 sized paper the Spooler service goes into stopped state. If I restart the service is prints another 1" of the file then crashes again.

   I… more

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5. Redact Preferences

   Allow me to set a preference in order to reduce the number of steps required to redact information -
   1) Set preference to redact "text and images" instead of having to click on that choice for every page.
   2) Set preference to save redacted files to a specific folder (or automatically save to last used) instead of having to click to select it over and over and over.
   WAY too many steps to take to redact and save multiple images. And you have to move from one area of the screen to another to another... a lot of wasted time and action.

   Allow me to set a preference in order to reduce the number of steps required to redact information -
   1) Set preference to redact "text and images" instead of having to click on that choice for every page.
   2) Set preference to save redacted files to a specific folder (or automatically save to last used) instead of having to click to select it over and over and over.
   WAY too many steps to take to redact and save multiple images. And you have to move from one area of the screen to another to another... a lot of wasted time… more

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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6. There is a terrible waste of toolbar real estate to the word "Customize"- I need this space for other uses and cannot do anything

   There is a terrible waste of toolbar real estate to the word "Customize"- I need this space for other uses and cannot do anything

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7. PDFs not printing

   I downloaded purchased PDF files from Teachers Pay Teachers. Adobe Acrobat opens them. I can view them just fine. When I print, however, the job is processed, a printer icon appears showing 1 job is being created, and then the icon disappears. It doesn't appear to get to the printer at all.
   I can print with the text editor just fine.
   I am using a MacBook Air with MacOS Mojave 10.14.1 operating system. I am using Adobe Acrobat Pro DC (first time I looked, was using 2017 version, now says continuous version????)

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8. Combine feature

   There should be a way that you can drag/drop an email into Adobe so that it converts the email (Outlook) into a PDF, and ALSO converts and combines the attachments onto the PDF. The way I know to do this is extremely clunky and includes having to download each attachment separately to later have to use the combine feature to add each one.

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

   Thanks
   Tanvi

9. Bug: Comment Bubbles & comments in Comment Window not updating until after text comment is complete

   Recreate Bug:

   Open document
   Open Comment Tools
   Display Comment Window
   Highlight text to replace
   Create comment by highlighting text and typing.

   Bug: The first character will be shown in the popup bubble and the comment window, but the rest will not be shown until the mouse is clicked away from the comment, completing the comment.

   3 votes

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10. Dropdown Find Window

    The dropdown "Find" window used to search documents for keywords is always a problem — it slows down scrolling to an annoyingly low level. Please put the "Find" window in the bar of the program interface to alleviate the scrolling problem.

    3 votes

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    Need Info  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    Sorry to hear that you’re facing issues with Find tool. Could you please tell me more about the workflow that you’re performing while using the Find tool?

    Thanks
    Adobe Acrobat DC Team

11. Crop Page: Set Page Box does not have scroll bar to click OK

    I am using Windows 10 and Acrobat DC.
    
    Issue: I am unable to crop a page because the Set Page Box window does not have a scroll bar. So I cannot scroll down to where the OK button would be to execute the action.

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    4 votes

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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12. I want my money back. I needed to edit text. I spent extra money to be able to edit text in a PDf, and it will not even find it the text.

    allow easy selection of each element and the editing of said elements. This program is no where near user friendly and by the way...paying extra for each ability of a program because the company gives it its own name, is completely ridiculous.

    4 votes

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. Selective editing of pdfs

    I sometimes need to selectively edit a portion of a pdf, but when I click on Edit PDF, the OCR process messes up the format, or changes fonts to the point that it would be virtually impossible to recreate the "messed up" portion of the PDF. I realize that this is very likely due to the fact that the document was not originally created in Acrobat, but was probably scanned or converted from a document created from, say, MS Word, or similar program. But, as a former programmer, I think that it would be possible ... i.e., to selectively choose only a portion of a document to undergo the OCR process. I could be wrong, as I don't technically know how OCR engines work.

    Anyway, adding selective editing of text (or, for that matter, an image) would be a GREAT feature!

    Thanks for your consideration.

    I sometimes need to selectively edit a portion of a pdf, but when I click on Edit PDF, the OCR process messes up the format, or changes fonts to the point that it would be virtually impossible to recreate the "messed up" portion of the PDF. I realize that this is very likely due to the fact that the document was not originally created in Acrobat, but was probably scanned or converted from a document created from, say, MS Word, or similar program. But, as a former programmer, I think that it would be possible ... i.e., to selectively choose… more

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. How to remove trash icon on Adobe Acrobat DC!!!

    I would like to remove the Trash Icon that comes up every time i select an edit on PDFs. This gets in the way of my edits and i accidentally end up deleting things. This must have been on the most recent update because i never use to have this.

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15. Tagged Form Fields Failed - Identify Form Fields Not Working In Pro 201

    I have upgraded to 2017 (2017.011.30138)

    I have created a form, adding my fields one at a time and changing the Name and ToolTip for each field.

    When I run an accessibility check I get a Tagged form field - Failed error for every single field.

    When I run Identify Form Fields nothing happens except the Identify Form fields and Autotag Form Fields options grey.

    I went back to Prepare Form Tools and double checked the fields. They all have unique field names, and all have unique tool tips.

    I tried to look at the field via the Reading Order panel and while I can see the fields (I have field highlights turned on) I can't select any of them and they don't have a structure type or content order like the text in the form does.

    How do I get rid of this error?! or is this a bug?

    I am attaching a screen capture of the first field as proof I am not crazy.

    I have upgraded to 2017 (2017.011.30138)

    I have created a form, adding my fields one at a time and changing the Name and ToolTip for each field.

    When I run an accessibility check I get a Tagged form field - Failed error for every single field.

    When I run Identify Form Fields nothing happens except the Identify Form fields and Autotag Form Fields options grey.

    I went back to Prepare Form Tools and double checked the fields. They all have unique field names, and all have unique tool tips.

    I tried to look at the field via the Reading Order… more

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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16. BUG: Text getting replaced when I combine similar PDFs

    I just noticed this bug. Every month I combine several PDFs to send to my accountant:

    1. My bank statement
    2. At least one check image that's a deposit
    3. At least one check image that a payment.

    Each check image has above it data pulled from the check Date of deposit, amount, check number.

    No matter what I do or how I do it when I add in the second check the data mentioned just above is replaced with the data from the first check. So I have two images of check but all the info is wrong on the second check (besides the image)

    All these files are PDFs. I just did 4 months worth of statements, and now will probably have to redo them all after converting things to jpegs to avoid Adobe doing whatever kind of weird substitution it's doing. This bug has just wasted a lot of my time. I saw someone has already posted about this but that case was closed without resolution.

    I just noticed this bug. Every month I combine several PDFs to send to my accountant:

    1. My bank statement
    2. At least one check image that's a deposit
    3. At least one check image that a payment.

    Each check image has above it data pulled from the check Date of deposit, amount, check number.

    No matter what I do or how I do it when I add in the second check the data mentioned just above is replaced with the data from the first check. So I have two images of check but all the info is wrong on the second check… more

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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17. repeated logged out/sign in messages after changing password.

    Adobe Sign asked me to login. I couldn't remember my password so I changed it. Now I cannot send documents to anyone to sign. I get a message that I have logged out and must log back in. When I press the "Sign In" button, the page hangs/loops and nothing happens. I've logged out of everything, restarted the app. Reset the password in creative cloud after logging out completely. Nothing works.

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18. File Recovery Program or Service

    As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within the document.

    Short-term:
    1. I would like assistance determining whether the truncated portion of my documents includes document content, or just the footer. While I can see the file is truncated in a hex editor, I do not know the PDF specification well enough to tell where the content ends and the footer starts. I understand there may be a way to recover the documents if just the footer is damaged, but if any document contents are damaged, I should not spend any more time hoping to recover the documents.

    Long-Term:
    2. Access to a program from Adobe that is not as strict about following PDF specification standards. I understand this may not be possible as it may circumvent document security Adobe wants to enforce, but might be extremely useful in helping myself and others to recover data from damaged PDFs. Several other programs were able to open 30-40% of the damaged documents. I assume this is because Adobe demands a %%EOF or other specification standards or it won't open the document, but these other programs are not as strict in forcing documents to adhere to PDF specification standards.

    1. A PDF recovery service from Adobe. In looking to repair these files, there are several PDF repair services out there that allow you to demo with the first page, or alternate pages of a document to see if it can be recovered, however, they are often not trusted sources, or cloud solutions that may or may not retain your data. When documents are important enough to recover, we would appreciate a trusted partner to help recover files.

    As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within… more

    1 vote

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19. Opt out of pop ups for latest version-if I needed cloud, I would ask for itr

    Request to opt out of pop ups for latest version of Adobe Acrobat Standard DC. If I needed cloud, I would ask for it. Opening a file takes long enough without stopping to close pop up.

    17 votes

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20. Acrobat for Mac won't do High-Quality PDF with bookmarks and links

    Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    It seems you are using Acrobat Pro DC. We have taken your feedback for our online service to create PDF on Mac and have added it to our backlog. We will keep you posted on its status.

    Thanks
    Tanvi