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1430 results found
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When I am attempting to convert a word doc to a PDF, the "please wait, reading Adobe PDF" message will not complete/load
My word doc is several pages (10+) long and does have color and charts on each page.
I would expect that after 10 minutes, the word doc could be converted, but it is taking much longer than that and will not work1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Suggestion: Customizable Bookmark Panel Width in Acrobat
Dear Adobe Team,
I would like to suggest an improvement for Adobe Acrobat regarding the Bookmarks panel width adjustment. Currently, every time a PDF is reopened, the Bookmarks panel resets to its default width, requiring manual resizing each time. This can be inconvenient, especially for users who frequently work with PDFs that contain extensive bookmarks.
I kindly request that Adobe Acrobat include:
A setting to customize the default width of the Bookmarks panel, allowing users to define a preferred size in the application preferences.
An option to remember the adjusted width after resizing, so that the panel remains at the…1 vote -
Acrobat Pro 2017 crashes after scanning EVERY TIME
Adobe Acrobat Pro 2017 crashes every time I try to scan a document, if I don't leave the default settings in place. I cannot use the default settings, I need it to scan and OCR DOUBLE-SIDED documents. This has stopped our work process completely.
PLEASE don't tell me to upload the crash report to your cloud, I do not have "toll access" whatever that is to do that. We are using stand-alone copies of Pro, not utilizing the cloud (we work with confidential materials so cannot do this by federal law).
I am so behind on my work and have…
1 vote -
can not save pdf
After downloading a password-protected document (with password protection but authorization for form processing and saving) can only save once.
When trying to save the document a second time (also under a different name), the error message appears:
"The document could not be saved.
The file is either read-only or used by another user.
Save the document under a different name or in a different folder. "Unfortunately, the document can not be saved under a different name and / or folder.
2 votes -
BUG: Recording audio comments
Acrobat Pro, Windows:
1) The "Record Audio" Comment option doesn't work well: a really loud background noise is always present, and I have to massively strain my voice to beat it. (If I forget to strain it, the recording has a fade-in effect where the recorded sound is inaudible at first, but then gets better a few seconds in.)
This is not a hardware issue - tried different laptops & different microphones (internal and external). Searching the forum, I found that this issue has existed for more than a decade (https://community.adobe.com/t5/acrobat-discussions/is-there-a-way-to-fix-the-static-noise-problem-in-record-audio-comments-in-acrobat/m-p/14383077#M448422), please fix it.2) Also, whenever a…
2 votes -
Bates range prefix only once
I wish to boost a prior related comment by KJJ as its own request:
"It's awesome that [bates stamping and changing the file name] now exists, but it's very clunky and not intuitive. I have 3 requests to make this better.
(1) Please build it into the menu option so users don't have to remember to add %BATESNUMBERKEY% each time;
(2) Please, please, please give us the ability to save it as a default so we don't have to set it every time ([like] how we can save bates numbering profiles);
(3) It would also be nice if…2 votes -
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1 vote -
MAKE SEND EASIER
Hi, the sending of a PDF has added more clicks. You now have to click the mail button which opens the share bar on the right hand side you then need to click the 'send as attachment' then 'continue'
up until recently i used to click the mail button and it would open the default mail system (outlook). with the pdf already attached.
NOW UNNECESSARY AMOUNT OF CLICKS.
1 voteHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Crash report: blue spinning wheel for 20 minutes
Two files open in Shared Review, two crashes in an hour. First crash launched an error message and crash report. This time, I've been stuck on a blue spinning wheel and (Not Responding) for twenty minutes.
1 vote -
Adobe sign- include Cc to document
On my Service Agreement document, I always Cc my assistant and always change the message that goes with it - is I possible to have these individualised common inputs programmed to the dindividual document?
1 vote -
Bug - File In Use
I close a file in DC, but when you try to move the file with File Explorer I get the error message that the file is still open. To move the file I must close DC entirely.
1 vote -
Document Cloud Typekit Service
Creative Cloud apps have the ability to disable Adobe Typekit font service but Document Cloud do not.
I would like to have the ability to disable users access to download Fonts.
If a user is assigned access to a Creative Cloud app (Font access disabled) and to a Document Cloud App (Font on by default) the user will have access to typekit fonts via the Creative Cloud app.
1 vote -
Unable to Save As PDF-A
In attempting to Save a PDF as PDF-A I receive the following error message. I have exited and re-launched Acrobat several times. Using Acrobat v 2024.002.20736 64-bit
Windows11 22631.3447
Windows Feature Experience Pack 1000.22688.1000.01 vote -
Bug droplet
On Mac OS Ventura 13.2.1 I create simple droplet (resolution check), but when I try to use it, a message appears: "The droplet is damaged and could not open. You must move to the trash".
1 vote -
Toolbar for Highlights Color
Please make a toolbar or something that allows for a one touch colour change for Highlighting.
Its is time consuming to have to go into properties and set as default everytime i decide to change highlight colour.
As a student I need to be able to have a variety of colours available for highlighting in order to have organized notetaking1 vote -
Acrobat Mobile: Add config controls to disable file location options and to fully remove message to grant permission to Allow File Access.
When using a shared mobile device, we need to limit the visibility of previously accessed files by other users. This could be accomplished by removing access to the "On this device" option within Acrobat mobile.
Secondly if we could remove the system from requesting permission to the "All file access" so that permission couldn't be granted by the user afterward.
To summarize, here are the following requests for configuration options:
Remove the "allow access to your files to view, modify, and save PDFs" See attached image 1Featurerequest
The ability to hide "On this Device" as a file location selection. See…
1 vote -
BUG: Cannot update, or repair, or even uninstall Acrobat
Whenever I check for updates and attempt the update, it ALWAYS fails with a message: No Valid sequence found for this set of patches. i think the error code is 1648.
Currently attempting to update to 24.002.20965.
1 vote -
PDF will not completely upload to send for signature
PDF will either give me an error message or only upload to 72% then stop. I've let it sit for almost an hour and the PDF is only half a page long, is there a fix for this?
1 vote -
private/var/spool/cups/tmp
Updated to Mohave 10.14 In In Acrobat Pro when I try to print the following message flashes in the print que then disappears. Image attached also
can't open "/private/var/spool/cups/tmp/xxxx
1 vote -
polygon hilight tool
I routinely check, review, mark up records. I also use the markups to keep track of changes. Word documents are unacceptable because I need to keep a permanent record that work was done.
PDF Exchange editor has a tool that lets me draw a polygon, and set the color blend mode so the polygon acts like a hilighter. I can use this to flag something that is an issue, use different colors to identify the type of issue, and whether or not it has been addressed/resolved.
Adobe acrobat lets me twiddle the opacity, but this makes reading the file difficult,…
2 votes
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