13516 results found

1. I Think Adobe is the leader of all companies in this business but still not succeed in gaining more customers because of expensive cost

   I Think Adobe is the leader of all companies in this business but still not succeed in gaining more customers because of expensive cost of subscription . My suggestion is : To Let customers choose Perpetual subscription and Make discount to appreciate you more .

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2. ** Bug Report ** I can't display all my folders and files in OneDrive

   I have folders on OneDrive that contain many folders and files. For example, I have a folder with 316 items in it. When I access it via Arcobat, I don't see everything. Using my example, I have 302 folders. When I go to File -> Open, select OneDrive and drill into that folder, I can list the first 200 folders and it stops at the bottom of the Open window. It won't display anymore. The same is true when I open a folder that has a mix of folders and files, it stopped listing after 199 items. Any way around this? This is happening on two different PCs so it's not tied to a particular PC. I used Acrobat on one of the PCs for a long time without this issue, but I switched Plans so I de-installed and re-installed Acrobat and now have the problem. The other PC, a laptop, I tested the scenario and got the same problem. I'm running the latest version of Acrobat DC - 21.005.20060

   I have folders on OneDrive that contain many folders and files. For example, I have a folder with 316 items in it. When I access it via Arcobat, I don't see everything. Using my example, I have 302 folders. When I go to File -> Open, select OneDrive and drill into that folder, I can list the first 200 folders and it stops at the bottom of the Open window. It won't display anymore. The same is true when I open a folder that has a mix of folders and files, it stopped listing after 199 items. Any way around… more

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3. Acrobat Pro Mac 2017 classic: Combined pages got mixed up (sometimes); Bug? - Acrobat Pro 2020 Mac is dead slow.

   We use Acrobat Pro 2017 Classic on MacOS High Sierra. Before the school holidays, we bought a license for Acrobat Pro 2020 Classic that is installed on the same machine.

   We mainly use Acrobat to OCR screenshots and combine them into one PDF. Such a PDF contains between 40 and 200 OCRed pages. Sometimes we use TIFF, sometimes we use PNG as source images that need to be "PDFed".

   The workflow is this:
   1- Combine source images into one PDF in Acrobat Pro
   2- Crop borders of each page in Acrobat
   3- Export each page to a directory as a separate pdf file (1)
   4- Close (and discard) combined PDF
   5- Batch OCR each PDF file in source folder and save the OCRed pdf page in another directory
   6- Combine OCRed PDF into one PDF
   7- Safe PDF

   (1) We do this because we discovered that the OCRed results are better when we ask Acrobat to OCR page by page instead of per multi-page document. Next to this Acrobat has a limit of OCRing 500 pages.

   Now that we have Acrobat Pro 2020, we noticed that Acrobat Pro 2017 sometimes mixes up page order. Source images normally have a number like IMG0626.PNG, IMG0627.PNG, IMG_0628.PNG, etc.

   The error in Acrobat 2017

   This mixup error happens in workflow step 1 when source pages are combined into one PDF in Acrobat Pro. It doesn't matter if we import PNG of TIFF files. The error remains.
   In the test set of 46 pages, pages 24 and 25 are swapped. In larger file sets there can be several spontaneous mixups of pages.

   Q: Are the sources pages correctly sorted (so page 24 and page 25 are not swapped)?
   A: yes. Page 24 and 25 are NOT swapped in the source directory. They are sorted as expected.

   Q: Will the same error happen when I replace the file names of the PNG of TIFF files by a sequence number nnn so we get 001.PNG, 002.PNG, 003.PNG?
   A: yes

   Q: Will the same error occur when I turn toggle bookmark creation when combining?
   A: yes

   Q: When you combine the OCRed pages back into one PDF, does the mix up happens there also?
   A: no

   Acrobat 2020 is dead slow combining a pdf (compared to Acrobat 2017). Is it caused by a bug?

   Importing a 85MB PNG file takes 3 to 4 seconds per page in Acrobat 2017. In Acrobat 2020 it takes 10 to 11 seconds.
   Importing that same source file of about 100MB in (uncompressed) TIFF takes 3 to 4 seconds In Acrobat 2017. In Acrobat 2020 it takes 14 to 16 seconds.
   Combing PDF files goes fast in both Acrobat Pro releases.
   In both cases Acrobat Pro is installed on the same Mac Pro 2010 running High Sierra on a 1TB SSD disk with plenty (+/- 30%) of free storage. I did reset my Adobe preferences as suggested in the Adobe Acrobat forum.

   I really hope that a bug is causing Acrobat Pro 2020 Classic for taking its time to combine source images to a PDF.

   OCRing

   What seem to go faster is OCRing in Acrobat 2020 compared to Acrobat 2017 when OCRing to editable text and images. OCRing the same set in Acrobat 2017 takes about 32 to 52 seconds. In Acrobat 2020 it takes about 11 to 20 seconds. To be OCRed text language is Dutch.

   Rare crash of Acrobat Pro when OCRing

   Another error that result in a crash of Acrobat Pro is that it fails to OCR a page. It simply crashes. My source pages have a border that I crop away before OCRing. In most cases when I keep the border at a page Acrobat Pro crashes, Acrobat Pro is -- in most cases -- able to OCR the page.

   This is a rare crash. I did not yet come to a page so I can test it in both Acrobat Pro 2017 and 2020 to see if this is a bug related to one or both versions of Acrobat Pro.

   I am happy to provide the support team the test set that I used (compressed to a 173MB ZIP file). Unfortunately it contains copyrighted material so I can't attach it just to this ticket.

   We use Acrobat Pro 2017 Classic on MacOS High Sierra. Before the school holidays, we bought a license for Acrobat Pro 2020 Classic that is installed on the same machine.

   We mainly use Acrobat to OCR screenshots and combine them into one PDF. Such a PDF contains between 40 and 200 OCRed pages. Sometimes we use TIFF, sometimes we use PNG as source images that need to be "PDFed".

   The workflow is this:
   1- Combine source images into one PDF in Acrobat Pro
   2- Crop borders of each page in Acrobat
   3- Export each page to a directory as a… more

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4. fullscreen mode fade

   When going into and out of fullscreen mode, can we remove the long DRAMATIC fade. It's so unnecessary and such a waste of time.

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5. Document Cloud Audit Logs

   A logging feature similar to messages traces in offices365 with retention policies.

   If a sensitive document is shared with an external party we want to know what was shared, when it was shared, and to who it was shared. Ideally this information would be store based on the companies retention policies (10 Years, 5 Years, etc.)

   Would also be nice to have an eDiscovery function as well similar to O365

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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6. Bug - "Send File..." Prompts for email app selection every time, no 'Remember' checkbox

   Adobe Acrobat 2020 when selecting "Send File..." displays a prompt "Send by email" with a prompt to select either the Default email client or Webmail. Every...time...

   Adobe Reader 2020 when selecting "Send File..." displays a dialogue the initial time with an option to "Remember my choice" to select Default email application or Webmail. If the application and
   "Remember..." option is selected this dialogue does not display again and future PDF emailing drops directly in to Outlook.

   The paid Acrobat software needs to behave like the free Reader by not having an errant pointlessly repetitive prompt every single time to attach a PDF to an email requiring selection of the same email client.

   Windows 10/Adobe Acrobat Pro v2020.004.30006 (and previous)
   Desired result: Click Send file to email, get attachment in email.

   Adobe Acrobat 2020 when selecting "Send File..." displays a prompt "Send by email" with a prompt to select either the Default email client or Webmail. Every...time...

   Adobe Reader 2020 when selecting "Send File..." displays a dialogue the initial time with an option to "Remember my choice" to select Default email application or Webmail. If the application and
   "Remember..." option is selected this dialogue does not display again and future PDF emailing drops directly in to Outlook.

   The paid Acrobat software needs to behave like the free Reader by not having an errant pointlessly repetitive prompt every single time to attach… more

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7. Give ability to move navigation pane to top or bottom

   I use dual portrait monitors to look at 2 PDFs at the same time (usually a copy of a tax return on one screen and source documents on the other). The bookmarks are very important to me, but when the bookmark pane is on the left, it makes the PDF itself too small and defeats the purpose of using portrait monitors. However, if I could put the navigation pane at the top (below the tool bar) and display the bookmarks at the top of my screen, that would be very helpful. I looked all over but couldn't find this as an option.

   I use dual portrait monitors to look at 2 PDFs at the same time (usually a copy of a tax return on one screen and source documents on the other). The bookmarks are very important to me, but when the bookmark pane is on the left, it makes the PDF itself too small and defeats the purpose of using portrait monitors. However, if I could put the navigation pane at the top (below the tool bar) and display the bookmarks at the top of my screen, that would be very helpful. I looked all over but couldn't find this as… more

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8. Re-share doucments that have been unshared

   It would nice to be able to unshare a document, make changes to it, and reshare it again without losing comments & suggested edits made from previous users that were invited to it. I currently to manually copy/paste client comments from a previously shared file into a new one any time a partial change is made to the doc but old comments still need to be addressed or referenced.

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9. Las Vegas wants PDF drawings with no layers. Can you make this a simple command.

   Las Vegas (clark county) wants PDF drawings with no layers. Can you make this a simple command.

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10. The State of Florida wants PDF drawings with no layers. Can you make this a simple command.

    The State of Florida wants PDF drawings with no layers. Can you make this a simple command.

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11. Will not install

    Adobe Acrobat DC will not install on my computer (somewhat older mac with macOS Sierra operating system). I bought the license for Acrobat DC (with the 7 day free trial first) and the Creative Cloud interface downloaded on my computer but whenever I try to install acrobat (either from Google Chrome browser or from Creative Cloud directly) it says the installation was successful, but the app does not launch and the app does not exist on my hard drive when I search for it. On Creative Cloud, it invites me to install the app again. TL;DR: the system is saying the acrobat desktop app is successfully installing, but it definitely is not. I tried using the cleaner, I tried uninstall and re-install, but nothing has worked. What am I missing?

    Adobe Acrobat DC will not install on my computer (somewhat older mac with macOS Sierra operating system). I bought the license for Acrobat DC (with the 7 day free trial first) and the Creative Cloud interface downloaded on my computer but whenever I try to install acrobat (either from Google Chrome browser or from Creative Cloud directly) it says the installation was successful, but the app does not launch and the app does not exist on my hard drive when I search for it. On Creative Cloud, it invites me to install the app again. TL;DR: the system is saying… more

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12. Comments in Overview don't load

    Hi there
    I got an Issue, where when opening the Comment-Tool not all Comments where visible. First I had to scroll through all pages to get them in the overview. This issue stays even if the comments got the check and the document is closed and opened again.

    Attached you find the file with the Error.

    Environment: macOS 11.4, Adobe Acrobat Pro DC V 2021.005.20058.

    Fix this issue as soon as possible. otherwise this overview is not reliable

    • 

    5 votes

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13. Adobe creator for Windows MS EDGE

    allow Adobe to create or convert webpage into PDF file by permitting "extension" icon to be added in MS Edge

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14. Control Auto-Update version - Auto update to a version number.

    Currently versions of Adobe Acrobat suite have 2 forms of updates.
    Manual and Auto.
    Unfortunately on the auto update, Minimal controls exist. So corporate users have to either deploy a server to host all auto updates and publish as they become available. OR accept that the latest version will be applied immediately as they become available.

    The hosted server, is an option, but will put further pressure on VPN's as users are most likely to work in a hybrid home/office environment.

    What would be useful is borrowed from googles approach with Chrome, where a simple policy or registry key can be applied via GPO to indicate the MAXIMUM installed version for auto updated.

    This would mean administrators can:
    Deploy to production - 21.01
    Deploy to test - 21.05
    and control the release cycle by simple GPO adjustment.

    The other choice has too many risks, which is the current behaviour, to deploy a version (for example 20.05) and turn on auto updates at specific points of the month. On continuous updates, that means disabling the updater and will mean new built machines may stay STUCK on initial 20.05 release for a test cycle, rather than going to the last ACCEPTED build.

    Currently versions of Adobe Acrobat suite have 2 forms of updates.
    Manual and Auto.
    Unfortunately on the auto update, Minimal controls exist. So corporate users have to either deploy a server to host all auto updates and publish as they become available. OR accept that the latest version will be applied immediately as they become available.

    The hosted server, is an option, but will put further pressure on VPN's as users are most likely to work in a hybrid home/office environment.

    What would be useful is borrowed from googles approach with Chrome, where a simple policy or registry key can… more

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15. Disable "Tools Pane" & "Task Pane" on right by default & give option to enable/disable

    Please turn off the annoying 'Tools Pane' & 'Task Pane,' on the right-side of the screen by default. In addition, it would be very much appreciated, if the user was given ONE, easy step/setting to enable/disable them. While I can go up to View -> Show/Hide and uncheck the Tools Pane, it only hides part of the annoying panes on the right since it's little annoying sidekick the "Task Pane" remains open. I have to hit the little arrow to hide that as well, but even then it still doesn't collapse 100% so it still takes up a little bit of room. I can't imagine that many people use those annoying panes, that just get in the way. If people want to access shortcuts then that's where the toolbars come in. Why eat up space on both the right-side & the top of the screen...then you are invading the user's ability to work from two different sides. Put everything up top, and leave it at that. While I've historically liked Adobe's products, I just feel like more recently Adobe is trying to do too much and doesn't listen to its users for common-sense things like this.

    Please turn off the annoying 'Tools Pane' & 'Task Pane,' on the right-side of the screen by default. In addition, it would be very much appreciated, if the user was given ONE, easy step/setting to enable/disable them. While I can go up to View -> Show/Hide and uncheck the Tools Pane, it only hides part of the annoying panes on the right since it's little annoying sidekick the "Task Pane" remains open. I have to hit the little arrow to hide that as well, but even then it still doesn't collapse 100% so it still takes up a little bit… more

    8 votes

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16. Adobe Acrobat - Confusion due to too many magnifying glass icons

    There are too many icons in Adobe Acrobat that use a magnifying glass. As a result, I can't find the important/most commonly used icons like zooming in/out and the 'Find' option. Are that many different zoom options really needed, and if they are then maybe do a better job of using a variety of icons and hide the lesser used ones by default. Another option would be to provide one zoom icon on the toolbar and then when you click on that button, it provides a drop-down menu, to choose which specific zoom. There definitely needs to be a clearer representation between the Zoom & Find buttons.

    There are too many icons in Adobe Acrobat that use a magnifying glass. As a result, I can't find the important/most commonly used icons like zooming in/out and the 'Find' option. Are that many different zoom options really needed, and if they are then maybe do a better job of using a variety of icons and hide the lesser used ones by default. Another option would be to provide one zoom icon on the toolbar and then when you click on that button, it provides a drop-down menu, to choose which specific zoom. There definitely needs to be a clearer… more

    2 votes

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17. Creating tabs and choosing file and vertical tabs

    Please introduce tabs in Adobe reader DC so that when we click the new tab button , it should open a OPEN dialogue and let user select file and open it in new tab . This would be really useful and adding vertical tabs and grouping tabs to it makes it even more attractive to use . For example , If i have 10 PDF open and 5 of them is my studies , I can create a group and put those 5 in the group and when i click on it , the files list can expand like normal.

    •  

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18. Override Creator's view preference

    A user's viewing preference should be able to override the creator's preference. I should not have to adjust my zoom preference every single time I open a new document or even select a new page from the bookmarks menu. The creator choosing a micro 43% zoom standard is stupid and forcing the reader to go through a bunch of extra unnecessary steps when you could just make the user preferences override those of the creator in terms of viewing formatting.

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19. Disable marketing emails for current and new employees

    We receive an extraordinary amount of Adobe marketing emails. There should be a way to disable marketing emails in the admin console for current users, but also a way to disable them upon creation of a new user.

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20. windows 10, will not save all changes to a document if different to the original version
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