11942 results found

1. Tools do not work
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2. Scale Pages to Fit

   Spent 2 hrs with support on a stupid simple feature. How is this not simpler?

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3. Command-line options for batch processing

   It would be very helpful for clients such as attorneys, banks, publishers, and so forth if there were a way to invoke PDF Optimization on a file from the command line, for situations where there are sixty (or six hundred, or six thousand) PDFs that need to have optimization done to them.

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4. Combine files page 1 lost and no bookmarks

   When I combine 2 or more PDF's with a specific file that file loses the first page. I added a blank page to compensate for this.
   
   All files have bookmarks. Once combined I can use all the bookmarks except for the specific file. It appears as 1 bookmark. I cannot send you the file because it contains confidential information. Any suggestions? Thanks

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5. [Reader DC] Fill & Sign Comb Field does not work with Central European characters

   When typing Fill & Sign text, as soon as a Central European character is entered, Fill & Sign switches to another font. If the field is a comb field, it switches from a monospaced font to a proportional one and breaks the feature completely, the letters don't fit anymore into boxes that Adobe Reader shows.

   Additionally, even for normal text fields, this fallback means that different fields use different font depending on if any regional characters are there or not. The result looks inconsistent and ugly.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Thanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.

   Regards,
   Sandeep

6. My acrobat crashes frequently when it tries to read/load the text

   My acrobat crashes frequently when it tries to read/load the text and I lost all the opened Pdf files.

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   0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Sorry to hear about your issue with Acrobat. Please help me with the below details so that I can help you further.
   Are you facing this issue with every PDF ?

   When Acrobat Crashes (If you get this error message “Adobe Acrobat DC has stopped working”) , Can you please share with us the Crash Logs.
   For Getting the Crash Logs:
   1. When Acrobat Crashes , Open Windows Task Manager , Got To Processes, There you can see a process Acrobat.exe / “Adobe Acrobat DC”

   2. Right Click on this process and click “Create Dump File”
   3. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
   4. Save this DMP file on any Cloud Storage and Share the link for that with us on mail.
   We will investigate the dumps provided by you on priority and help you on this further.

   Thanks,
   Ayush Jain

   Hi,

   Sorry to hear about your issue with Acrobat. Please help me with the below details so that I can help you further.
   Are you facing this issue with every PDF ?

   When Acrobat Crashes (If you get this error message “Adobe Acrobat DC has stopped working”) , Can you please share with us the Crash Logs.
   For Getting the Crash Logs:
   1. When Acrobat Crashes , Open Windows Task Manager , Got To Processes, There you can see a process Acrobat.exe / “Adobe Acrobat DC”

   2. Right Click on this process and click “Create Dump File”
   3. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
   4. Save this DMP file on any Cloud Storage and Share the link for that with us on mail.
   We will investigate the dumps provided by you on priority and… more

7. It would be helpful to be able to keep a running count of items when doing takeoff for this things like windows, doors etc

   It would be helpful to be able to keep a running count of items when doing takeoff for this things like windows, doors etc

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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8. Adobe Enterprise / Domain Claim

   When you claim a domain through the Adobe Enterprise Admin portal, please allow the administrator the option to be able to prevent users from spinning up Adobe Personal ID's to get access to services using an email address that is registered to the domain(s) that you claimed.

   5 votes

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9. Autolinks need to recognise URL without www.

   Working for a UK University, we produce pdf.publications for the youth demographic, from prospectuses to course guides. It appears that Adobe is unable to autolink a URL in a pdf. that doesn't contain https:// or www. This is extremely old fashioned and not good practice from a design point of view. In 2020, it is widely accepted that these prefixes are not used, so I would like to requested that the autolink can be programmed in a way which reads these as URLs in a pdf. for example: swansea.ac.uk/research

   I imagine this is not a unique issue, anybody creating pdfs will encounter this problem.
   I look forward to a resolution

   Working for a UK University, we produce pdf.publications for the youth demographic, from prospectuses to course guides. It appears that Adobe is unable to autolink a URL in a pdf. that doesn't contain https:// or www. This is extremely old fashioned and not good practice from a design point of view. In 2020, it is widely accepted that these prefixes are not used, so I would like to requested that the autolink can be programmed in a way which reads these as URLs in a pdf. for example: swansea.ac.uk/research

   I imagine this is not a unique issue, anybody creating… more

   3 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for sharing your Inputs on this.

   We’ll wait for more users asking for a similar ask before we have it implemented in the product.

   Let me know for any further asks here.

   Thanks
   Ayush Jain

10. Errors syncing preferences

    I'm running Acrobat DC as part of Creative Cloud (CC) on several Macs. I use the sync feature to sync Acrobat preferences between all of these computers. I especially rely on the Acrobat preferences being sync'd for things like signatures and custom toolbars arrangement. I recently added two new computers, a MBP and an iMac Pro. When I installed CC and Acrobat DC on the MBP it worked fine. But on the iMac Pro Acrobat preferences sync is broken. The following steps illustrate the problem:

    1) Reboot the system to start from a clean state. Make sure no applications or documents are open. See screenshots 1-3 for specific versions of Creative Cloud and Acrobat Pro DC.

    2) Launch Acrobat Pro DC from Creative Cloud

    3) Open Acrobat preferences, Adobe Online Services section (screenshot 4). Note "Sync preferences across devices and document services" is unchecked

    4) Check "Sync preferences across devices and document services" (screenshot 5)

    5) Click OK to close preferences. Try to reopen preferences to see if the preference change was successful and an error dialog is displayed (screenshot 6). The error message refers to another PDF document but no PDFs are open.

    6) Quit Acrobat and try to uninstall and reinstall from CC (screenshots 7-9)

    7) Reopen Acrobat and try to open preferences. Same error dialog (screenshot 10)

    8) Reboot and reopen Acrobat again. Open preferences. "Sync preferences across devices and document services" option is now grayed out (screenshot 11)

    9) Close preferences and reopen. Now the "Sync preferences across devices and document services" option is checked, although I didn't check it. (screenshot 12)

    10) Quit Acrobat and relaunch. Open preferences. "Sync preferences across devices and document services" option is now grayed out again, but this time its checked (screenshot 13)

    11) Close preferences and try to reopen. Now the error dialog is back (screenshot 14).

    12) Quit and relaunch acrobat and open preferences - same error dialog.

    13) Reboot and reopen Acrobat again. Open preferences. "Sync preferences across devices and document services" option is now unchecked and grayed out again (screenshot 15
    )

    14) Close preferences and reopen. Again, the "Sync preferences across devices and document services" option is checked, although I didn't check it. (Screenshot 16)

    15) Quit Acrobat and relaunch. Open preferences. "Sync preferences across devices and document services" option is now grayed out again, but this time its checked (screenshot 17)

    16) Close preferences and try to reopen. Now the same error dialog from steps 5, 7, and 12 above is back.

    At this point steps 13-16 repeat in a loop. If I uninstall Acrobat the process goes back to step 6 and repeats from there.

    I'm running Acrobat DC as part of Creative Cloud (CC) on several Macs. I use the sync feature to sync Acrobat preferences between all of these computers. I especially rely on the Acrobat preferences being sync'd for things like signatures and custom toolbars arrangement. I recently added two new computers, a MBP and an iMac Pro. When I installed CC and Acrobat DC on the MBP it worked fine. But on the iMac Pro Acrobat preferences sync is broken. The following steps illustrate the problem:

    1) Reboot the system to start from a clean state. Make sure no applications or… more

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11. Full Screen PDF reader/more comprehensive PDF reading capabilities

    I know many people who opt out of using Adobe Acrobat for other PDF reading applications (such as PDF Expert). They do this because they are either students or scholars who read PDF's daily and find the reading experience better away from Adobe. I am a faithful Adobe products user and do not want to spend on a different PDF reader, otherwise I would have months ago. Adobe ought to make a designated section for reading PDF's, and enable a full screen, double-page option where users can have a pleasing and comprehensive experience while engaging with their PDF's.

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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12. I don't want Creative Cloud!

    Why when we want to download the Acrobat Pro DC the Creative Cloud comes with it!?

    I don't want it. If should be a option to download it only if you want it.
    Its just more time to install and trouble to unistall that.

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13. Add Alt-Text to Digital Signatures (ADA / Web Accessibility Feature)

    Accessibility checkers (such as CommonLook) reject PDFs with visible digital signatures, presumably because they lack an Alt-Text feature like standard images have.

    We have new requirements to produce all documents for web postings as being accessible, which means we cannot use digital signatures until they become compliant with accessibility requirements.

    Please add Alt-Text capabilities or another means of making digital signatures accessibility-compliant. It would be nice if default Alt-Text could be set as part of the digital signature configuration (e.g., "Signature of John Smith".

    6 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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14. Search Function D.C. Home Page: Flexibility on Scope of Search

    Your recent update of Acrobat DC Pro changed the scope of the search function in the search box in the upper right hand corner.

    It used to search among the title of the files in my cloud (about 10,000) on the title of the file with boolean "and" logic if I put multiple descriptors.

    Now, it searches on the titles of files AND IN THE FILES which gives back too many search results to be useful for my purposes.

    So you can understand exactly: over 3 years I have built my entire library of thousands of documents with no subdirectories by putting in the title of each document multiple descriptors. This allows me to find everything in a second by typing in a list of descriptors (name, date, topic, etc...). This unique feature of Adobe is why I chose it over other options.

    Anyway, to get back to work Support helped me today install the October version.

    However, it would be best in the next version if you add a preference box for the scope of the search box. This could be of great value to many users who have large libraries in your cloud and want flexible search.

    Ideally, for a researcher living and working in your cloud, there will be an artificial intelligence function where you can talk to the computer to ask multi-part complex questions and then ask the computer to process the data once it is found. But, first things first.

    Thank you for your consideration. Greg Makoff

    Your recent update of Acrobat DC Pro changed the scope of the search function in the search box in the upper right hand corner.

    It used to search among the title of the files in my cloud (about 10,000) on the title of the file with boolean "and" logic if I put multiple descriptors.

    Now, it searches on the titles of files AND IN THE FILES which gives back too many search results to be useful for my purposes.

    So you can understand exactly: over 3 years I have built my entire library of thousands of documents with no subdirectories… more

    2 votes

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15. Protection from editing is overridden in other PDF editors

    The protection for editing does not work at all under mac Os and the popular PDF editor "PDF Expert". With preview the PDF`s cannot be edited, but with PDF-Expert it is possible without any password. A joke! Such "security" is completely useless.
    Acrobat DC latest. macOS 10.14.6

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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16. Adobe Acrobat Pro DC keeps changing the tool I'm using

    Example: Say I'm working with the Prepare Form tool, and I have several form fields selected - maybe I'm aligning them, setting the sizes or fonts, whatever. Now I'm done and I want to deselect the group of fields; always before, I simply clicked anywhere on the page, the fields deselected, but the Prepare Form tool remained active. Recently, we upgraded my machine to Windows 10, and brought Adobe Acrobat up to version 2019.021.20061. Ever since then, whenever I click on the document page to deselect the group of fields, the tool seems to switch to Edit PDF mode (even though it still SAYS the Form tool is active), and it selects whatever document text blocks were at the point I clicked. Which would be fine if I only need to select individual fields after that, because I can click on a single form field and select it, but sometimes I need to lasso and select another group of fields, and the only way I can do that is either "Close" the Prepare Form tool and then re-open it or select the group of fields by holding down Shift or Ctrl and selecting them one at a time. We need a way to turn off this behavior. I'd like the tool I've picked to stay active until I decide to change it...

    Example: Say I'm working with the Prepare Form tool, and I have several form fields selected - maybe I'm aligning them, setting the sizes or fonts, whatever. Now I'm done and I want to deselect the group of fields; always before, I simply clicked anywhere on the page, the fields deselected, but the Prepare Form tool remained active. Recently, we upgraded my machine to Windows 10, and brought Adobe Acrobat up to version 2019.021.20061. Ever since then, whenever I click on the document page to deselect the group of fields, the tool seems to switch to Edit PDF mode (even… more

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17. Need to be able to change the size of a redaction area.

    At present, when you mark an area for redaction by drawing a box, you cannot adjust the size of the box afterwards. This needs to be changed to make this possible. I’ve used other redaction software where this is possible. This change is vital because in very large PDF pages, it is not always possible to precisely mark an area for redaction on your first attempt, so you end up having to delete the redaction you’ve just drawn and try again.

    2 votes

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18. Hide the home screen when no documents are open - Mac does this - why not Windows?

    Hide the home screen when no documents are open - Mac does this - why not Windows?

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19. Get Rid of the File Browser which takes up entire screen

    Get Rid of the File Browser which takes up entire screen

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20. Digital signature field is grey-I can't use it

    GO back... I use digital signatures on many GOV forms, the new version is broken, return to versions that worked

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