11832 results found

1. Automatic bookmark building

   There should be a feature when editing PDFs to build bookmarks from headings/text format.

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   Resolved  ·  digvijay singh bisht responded

   Hi,

   Greetings!

   You can directly create bookmarks by selecting the text and pressing ctlr/cmd+b.
   The bookmark will be created with required heading or text.

2. no higlighting

   unable to high light, no icon for same. please help

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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3. My Adobe Acrobat XI Pro opens then crashes!!

   My Adobe Acrobat XI Pro opens then crashes!

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   2 comments  ·  Other  ·  Delete…  ·  Admin →
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4. Adobe Acrobat Pro DC subscription expried

   My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still granted access. We uninstalled and reinstalled adobe acrobat, Logged in and out of the program and restarted the computer.

   My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still… more

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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5. Updated Email???

   I updated my new e-mail and it's still emailing my old e-mail every time I send out a document for signature. It also isn't showing my documents in my sent folder. Does it take time for the app to register? Do I need to uninstall and reinstall?

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   1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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6. "a file conversion is already in progress"

   TITLE:
   Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

   In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

   STEPS TO REPRODUCE THE ISSUE:
   1. Open any Word Document
   2. Click Acrobat tab to see the Acrobat Ribbon
   3. Click "Create PDF"
   4. This opens the "Acrobat Create PDF" dialog box.

   "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
   Click Yes to create a rich PDF using this service
   Click No to create a PDF without using this service"

   1. Click the the "Yes" Button.

   The first time you do this, nothing happens. The second time you do this it brings up this error message:

   "A file conversion is already in progress. Please retry after that conversion is completed"

   EXPECTED RESULT:
   It makes a PDF.

   OBSERVED RESULT:
   It does nothing or give me that error mentioned above.

   ENVIRONMENT (and conditions):
   Mac OSX Sierra 10.12.6
   License is an enterprise deal through our University that comes with Adobe CC and Acrobat DC

   I have tried docs with one line, and I have tried docs with multiple pages, it will be the same result on my Mac.

   I have trained about 25 people at my univeristy on this buggy product. This error happens on about 50% of peoples computers.

   Please, don't tell me to reinstall. This is a clean install.

   If I use the "Create PDF" button on my PC running Windows 10 it functions as expected. Most people at my University are on a Mac, so we can't just say use a PC.

   This is a very urgent issue to fix at my university because we need to make our PDF files Accessible. This bug pretty much means half the people who need to make an Accessible PDF file from word can't do it.

   TITLE:
   Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

   In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

   STEPS TO REPRODUCE THE ISSUE:
   1. Open any Word Document
   2. Click Acrobat tab to see the Acrobat Ribbon
   3. Click "Create PDF"
   4. This opens the "Acrobat Create PDF" dialog box.

   "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
   Click Yes to create… more

   2 votes

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   8 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  pooja . responded

   Can you please let us know scenario you are using?

   Best Regards!

7. White Box error in printed 3D views

   We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).

   I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.

   Reproduction Steps:
   1. Export a PDF from ACW with "Show GD&T in front of part geometry" checked
   2. Go to view "MBD01LOREM IPSUM" and click "Ctrl + P"
   3. Notice "Print Preview" has text in 3D space
   4. Print view and notice no white square
   5. Go to view "MBD04JUNK DATA" and click "Ctrl + P"
   6. Notice "Print Preview" has NO text in 3D space
   7. Print view and notice white square in middle of view

   NOTE:
   • Check the box on the right hand side at the top of the "MODEL VIEW list.
   • Then select “Print Selected Views”
   • Print all views
   • Notice that there is a white box in “MBD02…” and “MBD04…”

   We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).

   I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.

   Reproduction Steps:
   1. Export a PDF from ACW… more

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   Planned  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →
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8. Export to Word/Excel

   I get a blank pop-up when trying to export a pdf to word excel.

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   0 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  Adminakagarg (Software Engineer, Adobe) responded

   Hi Bobbie,

   Could you please elaborate what issue you are facing ?
   For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.

   Regards,
   Adobe Acrobat Team

9. signing in

   How do I fix the signing in issue. I've signed in about 5 times now, and it's still not signing me in. This is so frustrating and a complete waste of 10 min waiting to be able to sign a form.

   14 votes

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   11 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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10. Quick Print

    Nearly every tool and application I use has the ability to differentiate between Print and Print Preview. In some apps, Print can be referred to Quick Print. Either way, whether Print, or Quick Print, the idea is to print the object without going through the full Print dialogue, it basically prints the object using the last-used parameters.

    Print Preview on the other hand, provides a full menu of choices and is the full printing dialogue.

    I no longer have Acrobat Pro installed on any working machines, so I can't confirm this, but I thought Pro had this time-saving capability.

    So many things about Acrobat DC annoy me, but this lack of capability is probably #1 on my list of painful regressions.

    Please consider adding this capability ASAP.

    Thank-you.

    Nearly every tool and application I use has the ability to differentiate between Print and Print Preview. In some apps, Print can be referred to Quick Print. Either way, whether Print, or Quick Print, the idea is to print the object without going through the full Print dialogue, it basically prints the object using the last-used parameters.

    Print Preview on the other hand, provides a full menu of choices and is the full printing dialogue.

    I no longer have Acrobat Pro installed on any working machines, so I can't confirm this, but I thought Pro had this time-saving capability.

    So… more

    3 votes

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Under review  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback. We have recorded it in our database. We will get back to you in case of any update.

    Best Regards!

11. Sticky Notes show a nonexistent user's name

    I can provide screenshots via email. Suddenly, although I've changed nothing, I add a sticky note and it has someone else's name who had never commented on a PDF ever, and is not associated with my account!

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12. I am not able to join two PDF's to one, I have tried online but is giving an error.

    I am using a online version of Combine PDF "https://cloud.acrobat.com/combinepdf" is giving an error after uploading the PFD's I am not able to see the download button instead it is giving a popup. Please see the attached Image..

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. Feature Request

    Conventional page selection, please, for az combination of non sequential pages as in...

    3, 8, 11, 19-23

    ...on a single print command.Can't do this now. Horrible liabgility.

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    We already have this feature.
    You can try following workflow:
    1. Open PDF.
    2. Click Print.
    3. In Pages section give Page numbers which you want to print.

    If you are still facing issue then let us know the version of Acrobat you are using and workflow you are doing.

    Best Regards!

14. Activation of Deskew, Background removal, Descreen, & Text Sharpening features on the Image Panel

    What is the required complete procedure for activation?

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    Resolved  ·  2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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15. Language Translator

    Increasingly throughout the internet there are files available which are not in our own language ☹ I remain baffled why an in-built translator has not been implemented to generate a translated document given the number of countries globally using Adobe today. In simple terms, we have computers to do this for us as I again find myself attempting the labourious task to convert line by line through an online translator. This says a lot for us as a technology society.

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    14 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We’ve kept a note of this feature and we’ll prioritize it if we have more users asking for it.

    Thanks
    Ayush

16. Need to click two screens to close one document

    I use Acrobat Standard DC v.2015.006.30417
    Each time I close a document, I get another screen which I then need to click on to close my document. I've seen, online, comments regarding a box, in General Preferences, that can be checked to eliminate this feature, but my version does not have the box.
    What can I do to stop this very annoying activity?

    2 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Need Info  ·  Pratyush Dhoundiyal responded

    Hi Joel,

    Can you attach the screenshot of this additional dialog.

    Thanks

17. Acrobat crashes frequently when using highlighter on large scanned PDF

    Steps to reproduce the issue:
    Open a large scanned PDF, use the highlighter for several times until the bug happens, which when I'm moving the highlighter across scanned texts Acrobat stop responding, and sometimes there's a large transparent window found by Spy++ on top of other windows.

    Environment (OS, other related application versions, etc.)
    Windows 10 Version 1709 Build 16299.309
    Adobe Acrobat Pro DC Continuous Release Version 2018.011.20038

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    4 votes

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    3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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18. Option to unlink form fields when copying fields or complete page

    When copying form fields, Acrobat automatically makes identical copies. If I copy a page and fill in the first page, the fields on the second page are automatically filled out with the same info. The only way to couteract this without having java scripting knowledge is to manually change the name of every field. This is frustrating when you have 100 fields that need to be identical on 20 pages, but filled out with different info. This should be a standard option. Preferrably while copying, acrobat could ask if you want the new copies linked with the originals or not.

    3 votes

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    3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Resolved  ·  Bhavna Negi responded

    This is as designed.
    To avoid same name of form fields, please use “Right Click > Create Multiple Copies”.

    Read more at https://helpx.adobe.com/acrobat/using/pdf-form-field-basics.html

19. Allow Properties Bar to modify Comment - Add Text objects

    Allow/Enable the Properties of an 'Add Text' Comment to include 'Appearance' modifiers. e.g., opacity. Similar in function to the 'Add Text Box' Comment objects.

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20. Always saves as a PDF Portfolio do not want this

    Every time i save a combined file, it saves as a portfolio. how do i turn that off.

    2 votes

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    16 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  mrraj@adobe.com responded

    Hi,

    Please follow below steps to Turn off portfolio PDF creation while combing:
    Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
    Now under “Option” uncheck " Save as PDF Portfolio" and Ok.

    You are done, combine and get your desire result . Let us know if you face any issue.

    Thanks,