12236 results found
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My Order Number is ADB037097021AP
I wasted hours to subscribe for a year. Why do you make things difficult?
You really chase away clients. You gave me a order number but then you ask me for another number that you didn't give me ... where is the logic with this? You are still asking me to subscribe when I just subscribe for a year ... can you appreciate the frustration? When you are in a situation of urgency, this is not nice at all. Please help1 vote -
Bug - right click error bookmark properties if different types of bookmarks are selected
I first generated my pdf with automated bookmarks.
I then added a few pages and gave them bookmarks manually.When I try to edit these different bookmarks at the same time by selecting them both and right clicking to get the properties window, the program pops up the error message "Adobe has stopped working."
The only way to edit these different bookmarks is by not selecting the different types at the same time.
OS: Windows 8.1 Enterprise
Expected result: I would like the properties window to open when different bookmark types are selected.
Observed result: The program throws an error…
1 voteHello,
Issue is not reproducible at our end.
If you could please share OS and Acrobat DC version details.-Gaurav
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1 vote
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Please add Vietnamese language support for OCR
Other products such as as ABBYY Fine Reader can be use OCR for Vietnamese language. So, please consider to add Vietnamese language in your product.
9 votesHi Trung,
Thanks for reporting your concern. We will forward this request to the engineering team.
We would keep track of this request and keep you updated with the status of the request.Regards,
Mohit Kumar -
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1 vote -
BUG: "Enable Protected Mode At Startup" disables Hardware Rendering
I would like to know why Hardware Rendering has been disabled when the option "Enable Protected Mode At Startup" is checked. Why is hardware rendering a security issue?
To me this is a serious bug. You have crippled Adobe Acrobat for 3D delivery by forcing this on users.
If you find a PDF file that has ANY javascript in it are you not only disabling the javascript but also disabling hardware rendering?
I can kind of understand disabling javascript, although all that functionality should be able to be sandboxed. You, Adobe Developers, have full control over all the methods exposed…
1 vote -
"enable scrolling" an option in preferences.
Please make "enable scrolling" an option that can be set in preferences. There seems to be a "single page continuous option, but it does not seem to have any effect.
It is tiresome to have to set this for every document.10 votesThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you in case we need more information.
Thank you for your patience
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Lower Cost
I would gladly pay $5/month for the use of Adobe Acrobat Pro, but $15/month is far too high for the amount I use the software. Also, I would appreciate it if you would simply provide the subscription option of "Three months free" instead of waiting for me to cancel my subscription before offering me better pricing for your product. It feels like you're trying to dupe me as a customer when you do that, and it comes across as dishonest. If that's not what you want your brand to be, then just be up front about what you're willing to…
3 votes -
Filter by unchecked still shows checked comments that I made.
When I set comments to only show unchecked comments, but then I reply to an unchecked comment, then check both that comment and my comment, it won't filter these newly checked comments.
I have to choose "show all comments" then filter by unchecked again for it to work. Please fix.
25 votes -
OCR hangs on the newest MacBook Pro
OCR hangs on the newest MacBook Pro with macOS 10.13.6, Acrobat Pro DC 2018.011.2005
1 vote -
DISABLE DOWNLOAD
For the european GPDR rules it would be greate when sending a file with Send and track to disable the download option. So receivers can only view the file from the Adobe cloud but they cannot download it.
13 votes -
Re-implement shortcut ctrl+0 for showing complete page
Since the l shortcut "crtl+0" for "show complete page/size" (don't know the correct english wording) doesn't work in Acrobat anymore, please re-implement it so that this shortcut works in AI, ID and PS!
3 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
PDFs made from InDesign and Illustrator on-screen RGB colors appear dull in Acrobat Pro.
The SAME PDF colors appear correct in Mac Preview.
1 vote -
Write temp/cache data to programfiles directory
Multiple components of the Acrobat suite are writing to various sub-directories of Program Files (Adobe, Common Files\Adobe) as a user-mode process. In some cases, this is accommodated by modification to the default ACL model of the directories to allow the process to perform these writes, or it is relying on the UAC VirtualStore to re-direct the writes to a per-user location.
This is not the security model of Windows and these types of writes should either be going to the user's profile or \programdata\ when the permissions model supports this behavior natively. Having user-mode processes write to Program Files causes…
2 votes -
2 votes
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1 vote
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Possibility of adding a custom signature in a future release?
Hello- (Feature request) May I suggest the ability to add a custom email contact etc. signature? (The address & contact one, not the legal or digital one). Our user was trying to send PDFs, and while it opens her mail (Gmail) the signature part doesn't get added on. From what I gather, it is because the programming interface and user interface can't talk to each other, they are seperate streams, maybe? (see link to similar, below)
Anyway, if they can't communicate, maybe add the possibility of a custom email address / contact one, in a future release?
The closest I…
1 vote -
Look up to www.dictionary.com doesn't work anymore
a word look up ends up with '404 Not Found' using:
https://www.dictionary.com/cgi-bin/dict.pl?term=<word>instead it should use:
https://www.dictionary.com/browse/<word>?s=t4 votes -
'Unable to process the page because the Paper Capture recognition service experienced an error
This has been reported on another thread and marked as solved - it isn't. I have just purchased a copy of Acrobat Pro and am unable to edit .pdf's, which is precisiely why I bought it. The subscription simply isn't worth the money without this capability.
I have noticed some suggested solutions but these are highly technical and not something I would have access to do at work.
Could a solution be suggested - fast - as it seems as though this is quite a common error?
3 votes -
Remove Green Box on Button Click
Just wanted to reach out and ask for help on removing an unwanted state appearance from a button I have created on my PDF CV.
Basically I have created a button inside my CV so that when you click on my email at the top, it automatically opens up the users default email programme and pops in my email address in the "To" field which is the expected behaviour , I have also customised the hover sate of the button to display a small red underline which is part of my branding, what I don't like however is that when…
1 vote
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