11850 results found
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Editing Issues
Recently when I edit a PDF the first time, the fonts are fine. It is only after I have saved the PDF to my computer and then tried to reopen that same PDF to edit. This is where the problem occurs. I am only able to add text in some jibberish language and not the Arial font already set on the PDF. What is the fix to this as it's very frustrating??
Another issue is after making substantial edits to the doc, the system then crashes and the file has to be closed and reopened in like a save mode.
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Your designs are ****
Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.
To remove subscriptions I had to ******* call to get something removed as there was no button to do so.
You guys are a huge company and don't give a **** about the way users actually want things done and just make it really hard to get rid of your ********* products.
Sincerely ********
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When in Acrobat DC with several open tabs; have the ability to combine the tabs into one pdf.
Would like to be able to select open tabs and combine/save them as one pdf rather than go out to the combine pdf function and drop/select them. Since they are already open and have been updated, now want to combine the tabs and not save the files separately and then use the regular combine function.
1 voteHi
Thanks for reaching out.
You can already do this by going to Tools > Combine Files > Select “Add Open files” in the Add files dropdown.Hope this helps!
Thanks
Tanvi -
files skipped during full text index not logged or displayed
During a full text index of over 2,000 files, a number of them are skipped. The error briefly appears in the index window, but when the process is complete that window only shows the last part of the processing and truncates the earlier messages. I turned on the preference to log errors to a file, but DC does not output those errors to a log file. How am I supposed to know which files were not indexed?
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Mismatch between splitted file names and bookmark names
After splitting a large document by top-level bookmarks, file names do not match bookmark names.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Mismatch between splitted file names and bookmark names
After splitting a document by top-level bookmarks, file names do not match bookmark names.
Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.
1 voteSorry fot the inconvenience caused to you.
We tried the scenario and it is working fine at our end.Kindly share with us some sample files on which you are facing this issue
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Re-set support staff mind set, with new paradigm of training.
My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:
I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.
I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.
Adobe has not yet provided a coherent response to the above question.
Many of the support…
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Adobe should credit and keep track of my licenses.
I have purchased two perpetual and one subscription to the latest Adobe Acrobat Pro DC. But Adobe acts as if I only have a single license,
When I go to my next computer, Adobe i forms me that I must unload the software from another computer to use the current one, even though I installed a separately purchased software on both computers.
Please credit me with having purchased what I paid for, instead to treating me as if I only have a single license.
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bug report - Text format changes after saving as reduced file size
When trying to save file at a reduced file size I found that the text formatting was completely changed
1 voteI am sorry for the inconvenience you are facing. Can you share some sample PDFs with which you are facing this.
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When I post a comment, it says it is being written by "John". I have checked everywhere in my profile, and my name is populated as Jeffrey-
When I post a comment, it says it is being written by "John". I have checked everywhere in my profile, and my name is populated as Jeffrey. Please assist.
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1 vote
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/Actual Text () /Alt Text () BUG
Fix the bug that leaves a remnant of deleted Alt or Actual text in the Tag Element. See attachment.
1 voteHi,
The issue has been fixed from our side. You may see it in our next release.Thanks
Rachit -
no higlighting
unable to high light, no icon for same. please help
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Adobe Acrobat Pro DC subscription expried
My company has a license for Adobe Acrobat for its employee's. My account has a problem where it will tell me the subscription for my Adobe Acrobat service has expired. This does not happen to any of the other accounts on our company's license yet it has happened on my account for the 4th time now. My IT person has contacted Adobe to fix the problem but it has yet to be resolved. Have other people had this problem and is there an easy solution? So far we have checked the company's admin account to ensure my account was still…
1 vote -
Updated Email???
I updated my new e-mail and it's still emailing my old e-mail every time I send out a document for signature. It also isn't showing my documents in my sent folder. Does it take time for the app to register? Do I need to uninstall and reinstall?
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White Box error in printed 3D views
We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).
I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.
Reproduction Steps:
1. Export a PDF from ACW…1 vote -
Export to Word/Excel
I get a blank pop-up when trying to export a pdf to word excel.
1 voteHi Bobbie,
Could you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.Regards,
Adobe Acrobat Team -
Sticky Notes show a nonexistent user's name
I can provide screenshots via email. Suddenly, although I've changed nothing, I add a sticky note and it has someone else's name who had never commented on a PDF ever, and is not associated with my account!
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I am not able to join two PDF's to one, I have tried online but is giving an error.
I am using a online version of Combine PDF "https://cloud.acrobat.com/combinepdf" is giving an error after uploading the PFD's I am not able to see the download button instead it is giving a popup. Please see the attached Image..
1 vote -
Feature Request
Conventional page selection, please, for az combination of non sequential pages as in...
3, 8, 11, 19-23
...on a single print command.Can't do this now. Horrible liabgility.
1 voteHi,
We already have this feature.
You can try following workflow:
1. Open PDF.
2. Click Print.
3. In Pages section give Page numbers which you want to print.If you are still facing issue then let us know the version of Acrobat you are using and workflow you are doing.
Best Regards!
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