11850 results found
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Platform confusion
I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.
1 vote -
BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility
18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Every single pdf document I print ends up giving me a message at the printer (Canon) to check the page size because it's custom.
Every pdf document I send to my MFD (Canon) does not automatically print. It sends a message to pick paper size because it's a custom size. However, it is NEVER a custom size, it's always 8-1/2 x 11. All the settings in my document say to print to 8-1/2 x 11, I've tried shrink and fit and still, I keep getting the message at the printer and have to choose 8-1/2 x 11. Really annoying.
1 voteHi,
Thank you for reporting this issue. Please provide the following details:
1. Printer driver and model number.
2. Sample document on which you are experiencing this issue.
3. Screenshot of print dialog window and Properties window.
3.1 Open any document and click print
3.2 Take screenshot
3.3 Click Properties button next to printers list
3.4 Take screenshot
4. Have you tried with different printer?
5. Have you tried printing to PDF using Adobe PDF printer?Thanks
Ritesh -
I cannot remove the check box, I've tried everything!
I've removed the content but the box remains, how do I get rid of it?
1 voteHello,
Please elaborate your issue.
Regards,
Gaurav -
LAYeRS While Editing PDF
on Editing PDF and Putting Each Object in Layers (text boxes...squares..pictures...etc.... )and can be Grouped as in Adobe Photoshop and illustrator
Thanks!1 vote -
where is highlight tool?
I guess you now have to use the Selection Tool to highlight text. When did that change occur?
1 vote -
JPEG export improvements for "Save file as" option
Hi, can you create an option to choose which format to choose by default using the "Save file as" command. Because I often have to export a jpeg format and have a quick button for the "Save file as", but every time I have the drop-down menu in the dialog I choose the JPEG format. Just add an option to choose the default format when using the option, so anyone can use it for most export formats. Or just remember the last selected format every time you use "Save file as
1 vote -
Print to .pdf from word 2013 keeps changing paper size from a4 to 8.5”x11”
Currently have Adobe Acrobat installed on my university machine and am using Word 2013 to compile my thesis chapters and figures (.emf and .png files). However when I either use the ‘create pdf’ ribbon option using press quality settings (adjusted to a4 paper size) I end up with a .pdf with 8.5 x 11 in size. This happens also when printing via Adobe PDF option through word.
1 voteHi
How have you adjusted Press Quality settings to A4 page size?
By default, Press Quality setting has 8.5 × 11 page size.Thanks
Tanvi -
BUG: Date format error message typo (Spanish)
When you create a form field with Date validation, the default error message in Spanish has a typo. For example, if I set the custom date format to be "dd/mm/yyyy", there is a space missing. See attachment.
Bug: "El formato debe coincidirdd/mm/yyyy"
What it should read: "El formato debe coincidir dd/mm/yyyy" (notice the space after "coincidir")This happens on Acrobat for MacOS, only in Spanish.
1 voteWith the release of Acrobat on 2nd Oct, 2018, this issue has been addressed.
If your product is not already updated, you can manually do so from within the product. Click on the menu Help→ Check for updates.
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why does my sticky note have a different name? And how do I change it?
need to change name on sticky note when i use it.
1 vote -
Adobe Acrobat DC has encountered an unknown error
Acrobat Pro DC crashes
1 voteHello,
If you could please let us know the steps after which it crashed.
And whether it is crashing every time with a same set of steps ?Regards,
Gaurav -
Adobe sign- include Cc to document
On my Service Agreement document, I always Cc my assistant and always change the message that goes with it - is I possible to have these individualised common inputs programmed to the dindividual document?
1 vote -
menues, ribbon and top portion of window goes white and window controls don't work
I use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus,…
1 vote -
1 vote
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Old Adobe was better
In prior Adobe Acrobat versions scanned pages could easily be inserted into an existing file as a new first page. or between any two previously existing pages. That was excellent as I always add pages to the top of existing documents. That feature appears to have been stupidly eliminated. I want the old Adobe!
1 voteThis functionality is still there. You can insert pages at any location you want. Follow the steps:
1. Open any file in Acrobat
2. Go to Organize Pages app
3. Click on “Insert → From Scanner” option
4. Select options to scan and click scan button
5. A dialog will come asking where to insert scanned pages. Now you can select any option suites you.Also, at step 3 you can hover around pages where you want to add scanned pages, there will be a “+” button. Clicking it will add pages at that location only.
Please feel free to ask anything you want.
Thanks. -
streamline digital signing
It takes too many clicks to digitally sign forms with signature blocks: 1 click to active to signature box, 1 to select the digital ID, 1 to sign, 1 to save, and 1 to replace the file with the signed version. I frequently sign forms with 2-4 signature fields and this gets tedious. Two clicks would be plenty.
1 vote -
Why?
So I am trying to work on a audio spectrum in AE for youtube. The green bar keeps going away then it slows down I am super mad at AE right now.
1 vote -
Selecting Items
When editing converted graphics files it is difficult to select multi-layered items. Going through layers is an option, but much time is lost clicking on each path layer trying to find the right item. If a selection could locked or hidden much time could be saved in accessing the desired item.
1 vote -
Fill & Sign check marks, X, radio button etc other than "sign" all disapear on some documents and show up on other documents. How to I fix?
How to get the check mark to show up under the Fill and Sign feature?
1 voteHi,
This is AsDesigned behavior. We show only the sign option for PDFs which have active form fields.
For other PDFs all options)checkmark, cross, sign etc.) are displayed.
Regards,
Sandeep Grover -
Stack crash when using Advanced Search on Windows 7
When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 15.16.20039.54196
Application Timestamp: 5728a758
Fault Module Name: StackHash_f1a3
Fault Module Version: 6.1.7601.24094
Fault Module Timestamp: 5abedfcd
Exception Code: c0000374
Exception Offset: 000ce9fb
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: f1a3
Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
Additional Information 3: 491b
Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca71 voteHi,
Sorry to hear that you’re facing while using Find tool.
In order to reproduce the issue in-house, can you please provide the following details :1. Please tell us the version of your Acrobat/Reader.
2. Could you please share the workflow that you’re trying to perform using the Find tool?
3. It will be great if you could share the crash dump with us.How to create crash logs on Windows environment?
1. Retry the scenario where Acrobat crashes
2. Do not close the pop-up when Acrobat crash
3. Open Task manager
4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
- Open Run process (Win+R)
- Type temp
- Logs file will be available here with name “Acrobat.DMP…
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