12244 results found
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Don't work JS
The bug is described here.
https://forums.adobe.com/message/10764309#107643091 vote -
I cannot use my work's acrobat because my personal subscription is over. My school has provision for me to use the whole suite.
Hi,
I am being prevented from using any of the components of the Acrobat family which is available to me through my school, where I work. I had a personal subscription which has now ended and I find myself unable to use Acrobat that I need as a part of my job.
Please, could you delink the two subscriptions?
June Baptista
Pinehurst School1 vote -
Subscription problem
I probably shouldn't have to, because I get an adobe package from my employer, but I paid $190 for a one year Acrobat Pro DC subscription on June 26, 2018. 5 months later, I'm getting a message that my subscription has expired.
My order # is/ was: ADB034255491
Either fix the problem or refund my money.1 vote -
MacBook Pro Lüfter auf 100% wenn kein Netzwerk
Wenn ich auf meinem MacBook Pro Adobe Acrobat Pro geöffnet habe und mit dem Internet verbunden bin, funktioniert soweit alles. Manchmal arbeite ich bei einem Kunden in einem Gast-Netzwerk. Dieses hat dann nach ca. einer halben Stunde keinen Internetzugriff mehr. Erst wenn ich mich erneut an einem Portal anmelde geht es wieder. Der Rechner ist aber währendessen die ganze zeit mit dem WLAN verbunden, bekommt aber kein internet. Sobald die Internet Sitzung abläuft und der Mac nicht mehr ins Internet telefonieren kann, aber noch mit dem WLAn verbunden ist, fängt der Rechner an sehr laut zu lüften. Nach einigen Tests…
1 vote -
Issue Displaying Embedded Fonts in Advanced Optimization
In Adobe Acrobat Pro 2017, I am able to see an embedded font (through File -> Properties -> Font) which displays the following:
HiddenHOrzOCR (Embedded)
Type: Type 1 (CID)
Encoding: Identity-HI am trying to un-embed the font through the Advanced Optimization tool but it won't display the font as embedded locally. This may be my own lack of knowledge but why won't the font display as an embedded font when I can see that it is embedded through the fonts display? How do I un-embed it if I can't get it to display? Thanks.
1 vote -
Cannot Combine documents
I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.
I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…
1 voteThanks for confirming. Its great to know that your issue has been resolved.
Keep us posted if you face any issue.Thanks,
Mridula -
initial view error - Bug Report
Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit
I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.For example, I set the "Page Layout" with Two up and "Open to Page"
with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.The Initial…
1 voteI am sorry for the inconvenience you are facing.
We are not able to reproduce this issue at our end.
Can you share with us some sample PDFs with which you are facing this issue. -
1 vote
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1 vote
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1 vote
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Cannot connect to Adobe update server
Acrobat Pro X
Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?1 voteCould you please let me know if you are on windows or mac?
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crashing when scanning
We have adobe XII and windows 10. Adobe crashes when switching from black and white to color. It also crashes going from letter to legal. I have attached a link to the dmp file for your review.
https://documentcloud.adobe.com/link/home?uri=urn:aaid:sc:US:a5fb9047-6e83-4397-a306-4987c1ac219f1 vote -
crashing when scanning
We have adobe XII and windows 10. Adobe crashes when switching from black and white to color. It also crashes going from letter to legal. I have attached the dmp file for your review.
1 vote -
I am not able to insert new blank pages . not sure how this can be done. help?
I am not able to insert new blank pages . not sure how this can be done. help?
1 vote -
Link to JavaScript SDK is not working
https://www.adobe.com/devnet/acrobat/javascript.html contains link to Acrobat DC JavaScript SDK but it seems to be broken. Can you please update link?
1 vote -
Is it possible to create an html mailout from a PDF?
Would it be possible to create html mailout from a PDF and import address from a database?
1 vote -
Licence Activation is standalone and not connected to Creative Cloud
BUG - Licence Activation is standalone and not connected to Creative Cloud
We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
so you have to sign in twice.
Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.thanks
1 vote -
Create dummy page for visual commenting on locked PDF to show changes
I've made rectangles and arrows in addition to verbal comments to indicate placement changes on page layouts for locked PDFs from an overseas production vendor (I think the requests were getting lost in translation). It would have been much easier to create/reference a dummy page with low resolution or lightened placeholders that I could have adjusted. And it would be a bonus if those placeholders referenced the original objects for the changes to be accepted/applied by the owner of the PDF.
1 vote -
Add flexibility to Storage panel
I would like to have some control over the Storage panel on my Save As PDF dialogue box. Document Cloud is useless for me. I use several folders on my computer that contain many subfolders, and would like to get to those main folders quickly. Why can’t this work the way finder panels work, where I can add or delete destination folders?
1 vote -
My toolbar settings were wiped out after recent update.
Why aren't the toolbars for Acrobat DC Creative Cloud version synced across all of my computers?
1 vote
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