7525 results found
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Need to click two screens to close one document
I use Acrobat Standard DC v.2015.006.30417
Each time I close a document, I get another screen which I then need to click on to close my document. I've seen, online, comments regarding a box, in General Preferences, that can be checked to eliminate this feature, but my version does not have the box.
What can I do to stop this very annoying activity?2 votesHi Joel,
Can you attach the screenshot of this additional dialog.
Thanks
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How to Insert Image is Greyed Out on Combining , Editing, Form .
I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT
1 voteThank you for reporting this.
We need more information on steps to be able to reproduce this issue.Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.
-Bhavna
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Need for you to add the ability for me to save to google drive from Adobe
Need for you to add the ability for me to save to google drive from Adobe
4 votes -
Editing Issues
Recently when I edit a PDF the first time, the fonts are fine. It is only after I have saved the PDF to my computer and then tried to reopen that same PDF to edit. This is where the problem occurs. I am only able to add text in some jibberish language and not the Arial font already set on the PDF. What is the fix to this as it's very frustrating??
Another issue is after making substantial edits to the doc, the system then crashes and the file has to be closed and reopened in like a save mode.
1 vote -
Your designs are ****
Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.
To remove subscriptions I had to ******* call to get something removed as there was no button to do so.
You guys are a huge company and don't give a **** about the way users actually want things done and just make it really hard to get rid of your ********* products.
Sincerely ********
1 vote -
files skipped during full text index not logged or displayed
During a full text index of over 2,000 files, a number of them are skipped. The error briefly appears in the index window, but when the process is complete that window only shows the last part of the processing and truncates the earlier messages. I turned on the preference to log errors to a file, but DC does not output those errors to a log file. How am I supposed to know which files were not indexed?
1 vote -
Adobe Acrobat Pro 2015 (2015 Release (Classic) | Version 2015.006.30417) crashes when I try to edit a PDF on Windows 7
Hi,
I have the Adobe Acrobat Pro DC 2015 and it always crash when I try to edit a PDF. Always appear the message "Adobe Acrobat DC has stopped working".
I tried the fixes below but they was not solve the problem:
https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html
https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.htmlHere's my system information:
S.O.: Windows 7 Enterprise 32bits Service pack 1
Software: Adobe Acrobat Pro DC 2015
Version: 2015.006.30417Could you help me?
Regards,
Thiago Andrade2 votes -
Regression rendering certain pdfs
The latest version of Adobe Acrobat and Reader DC no longer renders some of our files correctly.
The attached file has 3 pages, and when viewed in DC it renders page 3 on page 2 and 3 and doesn't render page 2.
These files render correctly on adobe 11 and every other pdf viewer I've tried.
Regards,
Erik1 vote -
ADOBE PDF PRO 10 VF IS NOT EFFICIENT WINDOWS 10 I HAVE PROBLES DISPLAYING
KEY NUMBER {removed by admin}
1 vote -
Mismatch between splitted file names and bookmark names
After splitting a large document by top-level bookmarks, file names do not match bookmark names.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Mismatch between splitted file names and bookmark names
After splitting a document by top-level bookmarks, file names do not match bookmark names.
Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.
1 voteSorry fot the inconvenience caused to you.
We tried the scenario and it is working fine at our end.Kindly share with us some sample files on which you are facing this issue
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Re-set support staff mind set, with new paradigm of training.
My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:
I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.
I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.
Adobe has not yet provided a coherent response to the above question.
Many of the support…
1 vote -
PLEASE SOLVE ....'SAVE AS..FAILED TO PROCESS THIS DOCUMENT...I have spent over 2 hours trying to Export PDF to MS Word.....just does not wo
Please solve ...'Save As...failed to process this document...No file was created'..........I am using latest 7 Day Trial Version.......I have spent 2 hours trying to Export PDFs......I don't trust other online offers....so stuck with Adobe..... and DC
1 voteHi Brian,
Sorry for the inconvenience caused. Could you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, Acrobat build# that you are using and the pdf files.Regards,
Adobe Acrobat Team -
Program Closes Adobe Acrobat DC has stopped working
I will be in the middle of a project and this comes up...
Adobe Acrobat DC has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP
2 votesSorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing
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Text Box (not font) is black
When I click on a field to populate, the text box becomes black. Therefore I cannot see what I type in the field. How do I change this?! I need to complete a document as soon as possible, and this issue is holding me up. Thanks.
I have Adobe Acrobat DC
1 voteThank you for reporting the issue. We regret you facing inconvenience.
Can you please try delete the existing field and create a new one? Do you still face the issue?
Please share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html
And also share the test PDF file using https://forums.adobe.com/docs/DOC-7161 for us to investigate further.
-Bhavna
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When I post a comment, it says it is being written by "John". I have checked everywhere in my profile, and my name is populated as Jeffrey-
When I post a comment, it says it is being written by "John". I have checked everywhere in my profile, and my name is populated as Jeffrey. Please assist.
1 vote -
1 vote
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no higlighting
unable to high light, no icon for same. please help
1 vote -
White Box error in printed 3D views
We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).
I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.
Reproduction Steps:
1. Export a PDF from ACW…1 vote -
Export to Word/Excel
I get a blank pop-up when trying to export a pdf to word excel.
1 voteHi Bobbie,
Could you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.Regards,
Adobe Acrobat Team
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