10828 results found

1. Automatic Updates Feature Off Mac

   When I tick the Automatically instal updates button. It asks me whether acrobat can install a new helper tool. I type my password correct. When I reopen Preferences the box is ticked back.

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2. Bug Report: Latest version of Acrobat: Insufficient data.

   I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.

   To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.

   Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive to OSx

   I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.

   To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.

   Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive… more

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for reaching out to us. Kindly share the video and the PDF file with which you are observing the issue with us.

   You can mail me directly at : sagrover@adobe.com .

   Regards,
   Sandeep Grover

3. Google Chrome

   Please de-link from Chrome. Google is the Standard Oil of 21st century, the new Octopus. . Counter to their mission statement, btw. Auto translation of some files into HTML - not a good thing. Esp. since no warning given. Once upon a time - oh well . . . .

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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4. all my cs 4 master collection programs say they are not compatible win 8.1

   all my CS 4 Master Collection programs say they are not compatible with CC I have win 8.1 dell notebook 8 megs of ram,
   I will upgrade ram next month, and os as well if needed.

   in creative cloud mode master collection cs3 keeps saying itis in trial mode 29 days left

   I spent 5 hours loading up my master collections yesterday, only to fail on the last disk #4
   What a nightmare then it failed on the last disk 4 of cs4, Master Collection I think it had to do with acrobat 9 pros, because acrobat 9 pro updated to Acrobat DC it was the only app that would install.
   All the rest say not compatible. and will not install.
   So I installed my C Master Collection CS3 Serial Number,
   And 4 disk complete which installed with failures from Master Collection CS4

   all my CS 4 Master Collection programs say they are not compatible with CC I have win 8.1 dell notebook 8 megs of ram,
   I will upgrade ram next month, and os as well if needed.

   in creative cloud mode master collection cs3 keeps saying itis in trial mode 29 days left

   I spent 5 hours loading up my master collections yesterday, only to fail on the last disk #4
   What a nightmare then it failed on the last disk 4 of cs4, Master Collection I think it had to do with acrobat 9 pros, because acrobat 9 pro updated… more

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   0 comments  ·  Installation and Licensing  ·  Edit…  ·  Delete…  ·  Admin →
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5. Fix the UI so it is not stupid

   The UI for Acrobat Pro DC is absolutely horrible and non-intuitive. It actually takes me longer to do everything because I have to click into multiple areas on the screen instead of just the sidebar (e.g., to recognize text, I now have to mouse into the side bar, then move to the upper bar).

   That also assumes I can find where the feature/tool now resides. I have to constantly search for it.

   The Save As dialog breaks Windows user training and muscle memory because the big blue button is not “Save” or “okay” as expected. It is “Choose a Different Folder”. I keep accidentally opening a browse window I don’t want (I am just reducing file size, not renaming, etc) because it is not obvious you need to select the file name above in the list of recent files.

   It is like you took the worst features from Office365 navigation and dumped them into your product.

   The UI for Acrobat Pro DC is absolutely horrible and non-intuitive. It actually takes me longer to do everything because I have to click into multiple areas on the screen instead of just the sidebar (e.g., to recognize text, I now have to mouse into the side bar, then move to the upper bar).

   That also assumes I can find where the feature/tool now resides. I have to constantly search for it.

   The Save As dialog breaks Windows user training and muscle memory because the big blue button is not “Save” or “okay” as expected. It is “Choose a Different… more

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6. Cannot open two pdf files at one (when I do it crashes)

   If I have one PDF open and try and open a second, the software crashes. I have to go into windows task list - end task (on Adobe) and start again. Is it just me it does this for?

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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7. Please include a selection tool for PDFs that allow you to export a specific table to excel/word/ppt/ete

   Please include a selection tool for PDFs that allow you to export a specific table to excel/word/ppt/etc instead of having to split a specific PDF page and then exporting the whole page. It's a huge limitation and it appears the functionality is already built in to export a specific selection.

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8. Please include the options for cloud documents in recents

   Please add these options to the same place in the recents folder. I often have to download the pdf to my downloads folder and having to go to my document cloud every time I need to do this is very inconvenient. These are both in the sidebar, and it's confusing that they're there sometimes, and sometimes not for the same document.

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9. stop with all the popups

   All the useless popups are major distractions. Acrobat will be replaced for this reason alone.

   7 votes

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10. Return the Acrobat interface to something professional

    Return the Acrobat interface to something professional, similar to InDesign, Photoshop, etc, instead of the childish and dysfunctional mess.

    26 votes

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11. When I try to open a document, the first time it says The document is already open and will not open it. I have to make a few attempts, befo

    This is a bug report.

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12. Private commenting on a shared PDF in Document Cloud

    I sometimes need to generate a share link to numerous participants to a PDF for commenting without but would like participants to feel free to annotate safe in the knowledge that their annotations are private and won't be visible to other recipients of the link.

    Would be great to have another little toggle appear after you've said you want commenting that you want to have the comments visible to everyone | only the document owner.

    3 votes

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    0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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13. Unable to login to Adode because verification email is not received

    I cannot login to my Adobe application. The verification email is not being received at the email account. Also, the application on my computer shows that it is expired but I pay a monthly fee for the Adobe product.

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14. Fill & Sign - Send For Signature Bugs for Dropdown Fields

    Major Issues with dropdown functionality when sending for signature.

    To understand what I mean, certain features that work for text fields don't work for Dropdowns.

    Example 1. - When using the Fill & Sign, send for signatures function text fields allow for blank unrequired fields to be sent for signature. Dropdowns do not. You must apply a value for dropdown to not have errors and the value cannot be a simple space.

    Example 2 - When using the Fill & Sign, send for signatures function text field values that are pre-filled for customers are accepted and not editable (unless specifically designated) for customers. However for values pre-filled in Dropdowns for customers the customer receiving the link has the option to change any Dropdown field regardless of it being designated for them to fill.

    These issues pose a huge problem for our business. We require our salesmen to pre-fill the document for customers and then send for signature. Many times on mobile platforms like iPads. Therefore the lock and read only features don't help in these circumstances. They don't have time to deal with changes properties in the "Prepare Form" tool. These options are also too cumbersome for non tech savvy salesmen who need easy documents to work with.

    Major Issues with dropdown functionality when sending for signature.

    To understand what I mean, certain features that work for text fields don't work for Dropdowns.

    Example 1. - When using the Fill & Sign, send for signatures function text fields allow for blank unrequired fields to be sent for signature. Dropdowns do not. You must apply a value for dropdown to not have errors and the value cannot be a simple space.

    Example 2 - When using the Fill & Sign, send for signatures function text field values that are pre-filled for customers are accepted and not editable (unless specifically… more

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    2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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15. SERIOUS PROBLEM NEWEST INDESIGN AND OLDER PDF FILE

    I received a PDF file, to be placed in a magazine, with text on a transparent part of the PDF.
    When I place the PDF file in an Indesign document the text on the transparent part is not visible.
    In an older version of Indesign, CC 2019 there is no problem.

    After a chat session of a day with Adobe we find the problem, it’s the version of PDF.
    A PDF file made in version 1.3 of Acrobat distiller. When I converse it to version 1.6 the problem is solved.

    I think Indesign should support also older versions of PDF files?

    I did not expect this problem and it cost me a lot of money

    I received a PDF file, to be placed in a magazine, with text on a transparent part of the PDF.
    When I place the PDF file in an Indesign document the text on the transparent part is not visible.
    In an older version of Indesign, CC 2019 there is no problem.

    After a chat session of a day with Adobe we find the problem, it’s the version of PDF.
    A PDF file made in version 1.3 of Acrobat distiller. When I converse it to version 1.6 the problem is solved.

    I think Indesign should support also older versions of PDF… more

    1 vote

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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16. Combining Files into ONE PDF with files of similar Form Fields

    Trying to combine 12 files into one single PDF. Multiple files have form fields that are similar. Adobe will not combine the files individually and forces me to create a portfolio. When I send the portfolio doc out it cannot be read. What a waste of time. Why can't we combine similar fillable forms with different data into one single document. MAKES NO SENSE.

    3 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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17. When import the webage into pdf, some pages dispalyed not acceptable, some just display the link

    Importing HTML is looking OK,
    but other webpage, the pdf is not good

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    0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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18. Find and Advanced Search

    Every time I try the option of Find or Advance Search, Acrobat software crashes. I'm using Acrobat Pro DC v2020.006.20042 in Windows 10 Pro. No error is displayed.

    I have to use another software, Foxit Reader, to do find/search in my PDF documents which are not productive.

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    0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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19. Adobe Reader/Acrobat Prints the Wrong Page Ranges for Some Documents but not Others

    When I try to print a specific range of pages from some documents (e.g. page 2-3 only), if I were to click in the preview window to refresh, then it would show pages 3-4 as ready to be printed instead. When I tested this on another document (Oregon DMV manual), if I try to print pages 2-3, it would show pages 2-11 as ready to be printed instead. The error in page ranges seems random, and it also does not occur with every PDF document that I open.

    I just encountered this bug a few days ago using Adobe Reader DC, and restarting or reinstalling have both done nothing to correct the problem. Additionally, when I tried printing from my copy of Adobe Acrobat 9 Pro that I still use, I get the exact same error from the same PDF files (page range 2-3 becomes 3-4 on my first file, and page range 2-3 becomes 2-11 on my DMV manual). Though my Adobe Acrobat is outdated, I already checked that my Adobe Reader DC is the most up-to-date version (20.006.20042). I would appreciate any advice or guidance on this issue. Thanks.

    When I try to print a specific range of pages from some documents (e.g. page 2-3 only), if I were to click in the preview window to refresh, then it would show pages 3-4 as ready to be printed instead. When I tested this on another document (Oregon DMV manual), if I try to print pages 2-3, it would show pages 2-11 as ready to be printed instead. The error in page ranges seems random, and it also does not occur with every PDF document that I open.

    I just encountered this bug a few days ago using Adobe Reader… more

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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20. cross-platform interoperability for Acrobat DC

    use of Acrobat DC must be seamless across operating systems, browsers, and devices. seamless interoperability = efficiency. Proprietary in-fighting between apple, microsoft, and google needs to stop. Why not work together for the benefit of all?The business models need to change. For example, "accessibility" of apps needs to be independent of browser, OS, and device.

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved.
    Please feel free to contact us in case of any issue.

    Thanks
    Rachit