Open an existing comment bubble popup that has text in it. Select (highlight) the text. Now just move the mouse cursor slightly outside of the comment popup boundary. The text you highlighted becomes unhighlighted! I can’t even express how maddeningly frustrating this is. We have hundreds of edits a day that we need to copy the comment text out of Acrobat.

We are CONSTANTLY selecting the text, hitting COMMAND+C, switching over to a different program to paste, only to realize that either nothing gets pasted in or the text from the previous edit is still on the clipboard. I finally realized this is because of the roll-out unhighlight issue. At normal work speed, we highlight the text, hit COMMAND+C, while moving the mouse outside of the box all in one fell swoop (hard to explain but a very natural workflow). What happens is the mouse moves outside of the popup box just before we hit COMMAND+C, so the selected text never makes it to the clipboard.

I've attached a video showing the issue.

Older versions of Acrobat such as X and XI never had this issue. Highlighted text stayed highlighted until you actually CLICKED somewhere else. That’s how it works in every other app and that’s how it should work here. Begging you to please fix this. Thanks.

1 Copyedits made in a comment format are nearly impossible to copy and paste
2 Receive PDF with comments.Select text in comment, either in popup window or in sidebar list, and copy to clipboard. Check clipboard contents: empty.
3 Any version of DC, Mac platform. Have deleted files, the application, all Adobe software, reinstalled. Created new user profile. Purchased a NEW COMPUTER and installed DC. The problem is OS-, file- and device-independent.
4 Expected result: copying text would result in it being copied to the clipboard.
5. Observed result: nothing is copied. Has been the case since the initial release of DC. Pro works fine.

When I scan two pages and crop them, they are smaller or equal to an 8.5 x 11 sheet of paper. I want to be able to take the two pages and make them just one single page. There are many times that I have scanned something that had just a couple lines at the top of the second page. I may want to be able to shrink that to fit it all on one page. I think there should be options for doing that. Since people are trying to be more and more digital to store information and use tablets, these features are needed to be able to get away from paper.

This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command in the Terminal. Acrobat Pro XI still runs exactly as it did when the system volume was case-insensitive. Notifications have now been displayed that Acrobat Pro XI should be updated to version 11.0.21 and then to version 11.0.22. Neither the stand-alone updaters nor the automatic updates will complete. Although the error dialogs are misleading, we have confirmed that these update failures occur because the installation scripts detect that the volume format is case-sensitive which causes script execution to terminate. The updaters do not include complete copies of the applications and resources to be updated, so manual update would be very difficult and error prone.

Adobe should do better. It is clear that Acrobat Pro XI is compatible with case-sensitive volumes, as is Adobe Acrobat Reader 2017 which installs and updates without problems. It is obvious that Apple is now focusing upon case-sensitive formats. All iOS devices are case-sensitive, and the new Apple File System was exclusively case-sensitive until late in the beta cycle. The new iOS 11 will include a standard file manager for the first time, so files will be moved between iOS and macOS systems far more often than with earlier system versions. That makes parity of case-sensitivity highly desirable to avoid artificial pathname conflicts. Currently, Adobe is the only known impediment to such parity. Adobe should comprehensively support case-sensitive macOS volume formats as soon as possible. Continued failure to do so will be viewed as inadequate support of the macOS platform.

I open all PDF files just fine. After anywhere from 20 mins to an a couple hours I will receive an error "Insufficient data for an image" and the document goes blank - all pages are white. If I have multiple PDFs open the same thing happens to other files, though may get different error such as "There was an error while reading a stream." but all pages similarly go blank. Have to close all and reopen. Files may or may not have comments in them. Seems to happen to any and all files.

Running Windows 10 Pro, 32 Gb Ram 64-bit 3.6Ghz
Adobe Acrobat Pro DC (19.010.20098)
No updates available.
Can Generate System Report if needed.

This recent update is extremely frustrating. It dropped off tools that were in my toolbar previously (page view/zoom options disappeared) and I had to figure out how to get them back.

Not only is the comments bar is now uglier/bulkier, when you have sorted comments to not include ones marked as completed it no longer dynamically removes the comments you mark as you go. You now have to go back and clear your comment filter and reapply "none" to hide completed comments.

To add insult to injury, there is no longer an option for other versions in ACC, so I can't just roll back to a better version.