13529 results found

1. BUG Find Whole Word grayed out

   Cannot uncheck "whole word" from Find box. It's there but grayed out. There is no way to uncheck by default. Have to open the cumbersom full search panel, but it still won't change the default.

   2 votes

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   Resolved  ·  4 comments  ·  Other  ·  Delete…  ·  Admin →
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2. show / hide menu bar not persistent

   Not sure if it is a Bug, or by design, but I selected to hide the Menu bar, but it keeps soming back every time I load Acrobat DC.
   Can this be a persistent setting please?

   3 votes

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   Resolved  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. i can not crop and save files.
   3 votes

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   Need Info  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. Can't open previously created portfolio files

   Portfolio file created in prior Adobe Acrobat Pro DC version. Upgraded version: 2018.009.20044.

   2 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  mrraj@adobe.com responded

   Hi Rochelle,

   Are you still facing the issue? If yes, please share information asked earlier.

   Thanks,

5. Bug Report License expired when it is not - UMass-Amherst Faculty/Staff

   Bug Report License expired when it is not - UMass-Amherst Faculty/Staff

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

6. Combine Emails and Attachments

   I'd love for Adobe to add support for combining and convert email attachments. We use Adobe Acrobat for bulk printing, and it would be wonderful if we could load email messages (.msg) files in the combine files to Adobe box, and then print them.

   2 votes

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   This is already present in Acrobat – Combine menu.
   1. click on File>Create > Combine Files into Single PDF.
   2. Click on Add Files dropdown and select Add Email.

   Alternatively, you can drag and drop emails on Acrobat’s combine window.

   Thanks
   Tanvi

7. Create a default selection for "Pages to Print" selections: ie "Current page"

   In my process of lien searches when I scan the completed documents, to prepare for the return e-mail to the customer, it is easier to scan all 20 - 40 items at the same time. Then I select each customer's document from the multiple scan and label the new pdf with the customer's name and search #. It would be expeditious to be able to have the "Current Page" selected without having to return the mouse to select it for each new pfd.

   1 vote

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   Resolved  ·  1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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8. renewal

   How do I prevent Adoce DC going fro free version to Automatic renewal as I do now wish to purchase it?

   2 votes

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   2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

9. Delete a layer feature

   Delete a layer option is missing in a layers pannel. Would be very usefull feature for preparing PDFs for print with correct layer content. Possible workarounds (delete layer content + merge) are too complicated and not safe for prepress.

   25 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out to us for your concerns.
   We’ve kept a note of this ask and we’ll prioritize it after discussing further.

   Thanks
   Ayush Jain

10. BUG - Randomly Can't Play certain .mp4's

    I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded fine except one, and nothing I did got it to play. THIS IS UNACCEPTABLE. I've searched all over online and I can't find any way to fix it. I'm so Fing sick of adobe programs not working at their most basic fing level. I'm ****** off. My time is being wasted, and therefore my performance is being negatively impacted at my workplace. I've spent over 2 hours researching a problem that shouldn't even exist, and I still don't have a usable file containing the appropriate video content. WTF. Before&After9 doesn't play. Nothing else put in that page plays. The printing video works fine.

    I have had multiple PDFs made in indesign with REALLY SIMPLE .mp4's just refuse to play. In this one, the second video plays fine, but the first will NOT play no matter what I do. I've switched the video, I've reexported it, I've deleted the contents of the page and started over, and it still just sits with that ugly loading bar whenever I open it up in acrobat to test it out. I work with video regularly, and this happened last week when I tried assembling a few videos for a project for another client. All of them loaded… more

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    2 votes

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11. AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on

    AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on their machines? We know that a few of the invited users have downloaded & installed Adobe Pro DC. How many of the invited users need to download & install Adobe Pro DC?

    5 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  AdminKaran Malik (Admin, Adobe) responded

    Thanks for your feedback. We will forward this concern to admin console team and see if they have any plans to work on this in future.

12. .eml formats are not currently supported by Adobe Acrobat to be able to convert these files into a pdf format. Please support this format.

    .eml formats are not currently supported by Adobe Acrobat to be able to convert these files into a pdf format. Please support this format.

    5 votes

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your valuable feedback. We have taken your feature request which will be prioritized based on other work items.

    Thanks
    Tanvi

13. subscription

    I have been making monthly payment for Acrobat Pro DC since last April, but now it is telling me that my subscription have expired. My last payment was Sept 27th. I should not be getting this message, and I see no way to fix it.

    5 votes

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    2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

14. Adobe Sign modifications after signature

    Creator should be able to modify document after signature, but to be sent to other signed party for approval.

    14 votes

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    2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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    Amboo Srivastava responded

    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

15. When I open any acrobat document, the cursor "blinking on the document is very large covering about ten to fifteen lines of text.

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    1 vote

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    Could you send the PDF? You can upload the files at https://cloud.acrobat.com/send and paste the link here.

16. Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC

    Cant get adobe pro to display pdf documents in IE11 but it works with the free version on Adobe reader DC. is there a fix for this

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    4 votes

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    Under review  ·  3 comments  ·  Other  ·  Delete…  ·  Admin →
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17. keep tool selected is missing

    The keep tool selected is missing

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    7 votes

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    10 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Resolved  ·  Ammar responded

    User has not responded since long. Assuming resolved.

18. Being able to draw shapes or mark points by specifying the dimensions. This will supplement measuring tools.
    3 votes

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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19. bug report - Text format changes after saving as reduced file size

    When trying to save file at a reduced file size I found that the text formatting was completely changed

    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing. Can you share some sample PDFs with which you are facing this.

20. Compare Documents function not catching noticeable document changes

    Bug report: Acrobat Pro Compare documents is missing noticeable changes from the old document to new document using the "Reports, spreadsheets, magazine layouts" option.

    Can be reproduced by using the Compare Documents feature and comparing an older document to a newer document.

    Version: 2015 Release (Classic) 2015.006.30355
    OS: Windows 10, Windows 7, Server 2012R2

    Expected Result: Compare documents feature should catch noticeable changes in the document from the old document to new document.

    I attached a screenshot of an area missed by the compare feature (highlighted in red circle), if needed I can provide the 2 documents used to compare. There are at least 11 more pages that I know that have missed easily identifiable information.

    Thanks for reviewing..

    Bug report: Acrobat Pro Compare documents is missing noticeable changes from the old document to new document using the "Reports, spreadsheets, magazine layouts" option.

    Can be reproduced by using the Compare Documents feature and comparing an older document to a newer document.

    Version: 2015 Release (Classic) 2015.006.30355
    OS: Windows 10, Windows 7, Server 2012R2

    Expected Result: Compare documents feature should catch noticeable changes in the document from the old document to new document.

    I attached a screenshot of an area missed by the compare feature (highlighted in red circle), if needed I can provide the 2 documents used to compare.… more

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    4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Under review  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi Ryan,

    We have escalated the issue to our engineering team. We are looking into the issue and will update you.

    Regards,
    Adobe Acrobat Team