558 results found

1. error applying transforms

   This is a DC Pro subscription running on Win 7 Home Prem SP1 64-bit. Acrobat loses my login info about 75% of the time when I close the program and reopen, with or without restarting or logging out of my pc, annoying but workable. Sometimes the save icon on the toolbar is invisible. I wasn't able to get a screenshot, but the button is clickable and works despite not displaying, also annoying but workable. Then, mid-session, as seen in the attachment, all Adobe icons converted to placeholders. First, I attempted a repair, then an uninstall. Both attempts yield the same error, "Error applying transforms. Verify that the specified transform paths are valid," as shown in the attachment. A quick search referenced MSI & transforms, but that is beyond my skill level. I haven't a clue what to do about this and would like to address it before other issues occur.

   This is a DC Pro subscription running on Win 7 Home Prem SP1 64-bit. Acrobat loses my login info about 75% of the time when I close the program and reopen, with or without restarting or logging out of my pc, annoying but workable. Sometimes the save icon on the toolbar is invisible. I wasn't able to get a screenshot, but the button is clickable and works despite not displaying, also annoying but workable. Then, mid-session, as seen in the attachment, all Adobe icons converted to placeholders. First, I attempted a repair, then an uninstall. Both attempts yield the same… more

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   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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2. Stop entering Edit Text & Images mode while editing form fields from Prepare Form mode.

   In Adobe Acrobat Pro DC's Prepare Form mode, before one of the more recent updates, I could click and drag my mouse over 1 or more interactive PDF form fields to select/modify and move them as desired.

   When I wanted to click away/deselect them, the selected items would simply deselect no matter where I clicked (including existing text elements) and leave me in Prepare Form mode.

   Now, when I attempt to deselect interactive fields by clicking on any element, such as text, Adobe Acrobat Pro DC takes me to Edit Text & Images mode.

   If I want to click and drag my mouse over multiple form fields again, I now have to exit this mode before I can do so or press the cursor icon in the prepare form toolbar. If I don't perform this workaround, clicking and dragging selects multiple text/image elements instead of form fields.

   This change requires extra clicks and is ruining productivity when modifying interactive fields on PDF forms especailly frustrating when I have a huge workload.

   Can we have an option to turn entering Edit Text and Images mode off while in prepare form mode?

   In Adobe Acrobat Pro DC's Prepare Form mode, before one of the more recent updates, I could click and drag my mouse over 1 or more interactive PDF form fields to select/modify and move them as desired.

   When I wanted to click away/deselect them, the selected items would simply deselect no matter where I clicked (including existing text elements) and leave me in Prepare Form mode.

   Now, when I attempt to deselect interactive fields by clicking on any element, such as text, Adobe Acrobat Pro DC takes me to Edit Text & Images mode.

   If I want to click and… more

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   2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. BUG: Edit PDF feature in Acrobat v23 is very difficult to use now

   I don't mind the new interface, but there are so many bugs in the latest Acrobat update that I'm not able to use the Edit PDF tool outside of very simple tasks. Here's some of the things I'm not able to do now,

   • I'm not able to select multiple objects, text boxes, etc. with the Shift key
   • I'm not able to select multiple items by dragging the mouse over several objects, text boxes, etc.
   • When I try to add text on top of an existing text box (like a line on a form), the new text box is now added inside of the existing one and then everything in the existing text box is moved around. So I have to create the new text box in a blank space and then move it. And then later after the new text box is moved over the existing text box, Acrobat seems to not understand what I've done and there will be missing letters or duplicate letters from that new text box.

   As I mentioned, there are other issues. These are just some of the more recent bugs I've seen. It's forcing me to completely recreate the document in word or excel and then make it into a new PDF. Please make updates to get back to the functionality from the previous Edit PDF version.

   I don't mind the new interface, but there are so many bugs in the latest Acrobat update that I'm not able to use the Edit PDF tool outside of very simple tasks. Here's some of the things I'm not able to do now,

   • I'm not able to select multiple objects, text boxes, etc. with the Shift key
   • I'm not able to select multiple items by dragging the mouse over several objects, text boxes, etc.
   • When I try to add text on top of an existing text box (like a line on a form), the new text box is now added… more
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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. PDF icon on the desktop shows white background

   The title and the attached picture show the problem. I use Windows 10 with 64-bit and Acorbat Pro. Everything is up to date. I have tried everything I could find on the www, but to no avail. Preview pane and everything else works fine, just the desktop icon looks ugly. Even if it is a cosmetic problem, I wonder why it worked with 32-bit and why it seems to work with Windows 11, at least on my wife's notebook.
   It just doesn't look nice with the white background.
   Maybe it's quite easy to fix by Adobe programmers. Would you please have a look at it.

   The title and the attached picture show the problem. I use Windows 10 with 64-bit and Acorbat Pro. Everything is up to date. I have tried everything I could find on the www, but to no avail. Preview pane and everything else works fine, just the desktop icon looks ugly. Even if it is a cosmetic problem, I wonder why it worked with 32-bit and why it seems to work with Windows 11, at least on my wife's notebook.
   It just doesn't look nice with the white background.
   Maybe it's quite easy to fix by Adobe programmers. Would you please… more

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5. Best Method to Convert EML files to OFT

   If you want to make your emails reusable in Outlook, converting EML files into OFT templates is the best solution. OFT file help you create consistent email tempalets that save time and make communication easier. You can do this manually in Outlook or by using a professional tool. The manual method works but is very time-consuming when handling multiple emails. It dosen't support batch conversion, may cause formatting issue, and hack advanced features like filters or duplicate removal. On the other hand, the automated method solves all these problems and offers additional benefites such as bulk exporting multipe EML files, a simple and user-friendly interface, the option to save attachment separately, and much more.
   Read More: https://www.migrateclouddata.com/blog/convert-eml-to-oft/

   If you want to make your emails reusable in Outlook, converting EML files into OFT templates is the best solution. OFT file help you create consistent email tempalets that save time and make communication easier. You can do this manually in Outlook or by using a professional tool. The manual method works but is very time-consuming when handling multiple emails. It dosen't support batch conversion, may cause formatting issue, and hack advanced features like filters or duplicate removal. On the other hand, the automated method solves all these problems and offers additional benefites such as bulk exporting multipe EML files,… more

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6. window will not open after clicking icon if app is already open

   (mac) Before some recent update (same one that lost the scroll bars... still missing btw...), if you closed the all acrobat windows/tabs, the app would still run, and to open the main window again you'd click on the icon.
   Now, clicking on the icon does nothing. You have to either go into the menu with the application active and choose something that is likely to bring up a window, or open a document, or quit the app and open it again. None of those options are very good.

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7. Acrobat duplicates text when copying text from PDFs exported from Excel Text Boxes

   Bug description:

   When an Excel workbook contains text inside Text Box objects, the text from those Text Boxes is duplicated many times when copied from the resulting PDF in Adobe Acrobat.

   The issue only affects text contained in Excel Text Box objects. Normal text in Excel cells does not have this problem.

   Steps to reproduce:

   Open Microsoft Excel on Windows.
   Create a worksheet containing normal text in a cell.
   Insert a Text Box and enter some text into it.
   Export the worksheet to PDF using Excel's Save as PDF function.
   Open the resulting PDF in Adobe Acrobat.
   Select the text, or press Ctrl+A and then Ctrl+C.
   Paste the copied content into Notepad or another plain-text editor.

   Actual result:

   The text contained in the Excel Text Box is repeated many times in the pasted result.

   Normal cell text is copied correctly without duplication.

   Expected result:

   Each Text Box text should appear only once when copied from the PDF.

   Additional observations:

   The PDF visually displays the Text Box text correctly. There is no visible duplication on the page.
   Microsoft Edge's built-in PDF viewer can copy the same PDF correctly without producing the duplicated text.
   The problem occurs specifically when the PDF is opened in Adobe Acrobat and the text is copied.
   The problem is reproducible with Microsoft Excel 2019.
   The problem is also reproducible with Microsoft Excel 2021.
   The problem has been reproduced on multiple Windows computers.
   Both Excel's F12 / Save As PDF workflow and File > Save As > PDF produce PDFs with the same issue.
   The issue appears to be specific to text generated from Excel Text Box / Shape objects, rather than normal worksheet cell text.

   This suggests that the PDF may contain multiple or overlapping text objects for the same Text Box content, and Acrobat's text selection/copy engine may be extracting those objects repeatedly even though they are visually rendered as a single piece of text.

   This is particularly problematic because Excel's F12 Save As workflow is a fast and frequently used way to create PDFs, and the resulting PDFs should allow the Text Box content to be copied normally.

   Bug description:

   When an Excel workbook contains text inside Text Box objects, the text from those Text Boxes is duplicated many times when copied from the resulting PDF in Adobe Acrobat.

   The issue only affects text contained in Excel Text Box objects. Normal text in Excel cells does not have this problem.

   Steps to reproduce:

   Open Microsoft Excel on Windows.
   Create a worksheet containing normal text in a cell.
   Insert a Text Box and enter some text into it.
   Export the worksheet to PDF using Excel's Save as PDF function.
   Open the resulting PDF in Adobe Acrobat.
   Select the… more

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   0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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8. Change format of Highlight Current Bookmark feature

   The "Highlight Current Bookmark" option currently makes the outline of the bookmark icon a little darker or bolder, but I can barely tell the difference to see which is highlighted. Could the "highlighting" be changed somehow to make it stand out a little more? Maybe the fill color for icon of the current bookmark could be a different color or darker shade.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Change format of Highlight Current Bookmark feature

   The "Highlight Current Bookmark" option currently makes the outline of the bookmark icon a little darker or bolder, but I can barely tell the difference to see which is highlighted. Could the "highlighting" be changed somehow to make it stand out a little more? Maybe the fill color for icon of the current bookmark could be a different color or darker shade.

   5 votes

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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10. Document cloud: better download button

    It should be easier for people to download the files I share on document cloud.

    I often have trouble with people (over 40yo, usually working in PA or some papers office) not accepting my Adobe links. They don’t seem to be able to download files. I did check it there was some issue and I saw that the download button has a very poor affordance, its icon is way narrow and it barely looks like a download button. It’d be amazing if the button had a label eg “Download pdf” to help out less digitally educated users.
    Thank you

    4 votes

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    0 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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11. comment icon does not work at times with touch on touch sreen or using HP pen

    please enable comment icon command by touch on touch screen, mouse click or using HP pen (sensitivity or sensor issue)

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12. PDF/A Font Deduplication and Subset Consolidation ("Font Hygiene" Option)

    When creating or editing PDFs in Acrobat Pro and saving to PDF/A (particularly PDF/A-2 and PDF/A-3), the resulting file often contains multiple embedded subsets of the same typeface, and in some cases complete duplicate font programs. This significantly increases file size and reduces structural clarity without improving visual fidelity or compliance.

    The issue commonly arises when:
    • Combining or editing documents generated from different source applications.
    • Incrementally editing PDFs multiple times.
    • Adding content that triggers additional font subset embedding.
    • Merging files that contain separately embedded subsets of the same font.

    Over time, a single document may contain numerous subsets of the same font (e.g., ABCDEE+FontName, FGHIJK+FontName, etc.), even when the glyph coverage overlaps. In some cases, full duplicate font programs are embedded more than once. While technically valid under the PDF specification and PDF/A conformance rules, this redundancy inflates file size and complicates archival optimization.

    ⸻

    Proposed Solution: “Font Hygiene” Option within PDF/A Save Settings

    Introduce an optional pre-save optimization step within the PDF/A conversion workflow titled Font Hygiene. When enabled, Acrobat would perform the following operations prior to finalizing the PDF/A file:
    1. Font Program Analysis
    • Analyze all embedded font programs and subsets.
    • Compare glyph outlines, widths, encodings, and font metadata.
    • Identify identical or functionally equivalent glyph programs.
    2. Glyph-Level Deduplication
    • Remove duplicated glyph programs where identical outlines and metrics exist.
    • Ensure that each unique glyph is embedded only once per font.
    3. Subset Consolidation
    • Merge multiple subsets of the same base font into a single consolidated subset when compatible.
    • Preserve all required glyphs used in the document.
    • Maintain PDF/A compliance, including required embedding rules.
    4. Duplicate Full-Font Removal
    • Detect and remove entirely duplicated embedded font programs.
    • Retain a single canonical embedded instance.
    5. Font Resource Normalization
    • Normalize and rename consolidated fonts using their proper PostScript or full font names (without random subset prefixes where appropriate).
    • Update internal font resource dictionaries accordingly.
    6. Character Rebinding
    • Re-map all text objects to reference the consolidated font resources.
    • Ensure character encoding and Unicode mapping integrity.
    • Preserve ToUnicode maps and accessibility tagging.
    7. Validation Pass
    • Perform full PDF/A validation after consolidation to guarantee continued conformance.

    ⸻

    Practical Benefits
    • Reduced File Size: Particularly valuable for archival environments and court e-filing systems where file size limits are strict.
    • Cleaner Font Tables: Improves document structure and reduces technical clutter.
    • Improved Archival Integrity: Simplifies long-term preservation by minimizing redundant embedded resources.
    • Professional Production Quality: Aligns with best practices in document production workflows.

    ⸻

    Real-World Impact

    In professional environments where PDF/A compliance is mandatory (e.g., courts, government agencies, regulated industries), users frequently encounter unnecessary file bloat due to redundant font embedding. The lack of a built-in font deduplication mechanism forces users to rely on external optimization tools or manual pre-processing in other software.

    A native Acrobat-level font deduplication and subset consolidation feature would materially improve efficiency, file size control, and archival quality while maintaining strict PDF/A compliance.

    When creating or editing PDFs in Acrobat Pro and saving to PDF/A (particularly PDF/A-2 and PDF/A-3), the resulting file often contains multiple embedded subsets of the same typeface, and in some cases complete duplicate font programs. This significantly increases file size and reduces structural clarity without improving visual fidelity or compliance.

    The issue commonly arises when:
    • Combining or editing documents generated from different source applications.
    • Incrementally editing PDFs multiple times.
    • Adding content that triggers additional font subset embedding.
    • Merging files that contain separately embedded subsets of the same font.

    Over time, a single document may contain… more

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    0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. Customizable Home/Tools page

    I would like to be able to put very specific tools on the home page, such as Bates numbering, Redact, or OCR. Not just the Edit Icon but very specifically an icon that will go straight into Bates. Four clicks are too many when you work in law firm and are using Bates constantly.

    I see now the "Recommended" tools, and I expected those to "learn" which tools I used the most, but I haven't seen that yet.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. My Adobe Pro DC icon just changed this morning 10/04/18, not sure what is going on.

    My Adobe Pro DC icon just changed this morning, not sure what is going on.

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    1 vote

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15. your icon cannot be removed from my tool bar ....i want it gone
    2 votes

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16. Make this report section usable by allowing SEARCH and offering heading summary

    Duh is this Nov 2019? Why can't I search both titles only and entire text for all requests? Does Adobe seriously want/expect users and moderators to scan FORTY-FIVE (45) pages of a forum to weed out duplicate requests ?? .... I certianly do NOT want to put in a NEW request for something that's already in the count. WORSE YET, if the same concept is entered 4 times as 5 + 3 + 2 + 10 votes, then Adobe will surely not value that as 20 VOTES and will probably NOT fix it !!! Another dis-service to the users, especially the ones who care enough to use this forum.

    UPDATE ... hidden under "Become an Insider" and without any obvious markings, I ACCIDENTALLY scrolled to the BOTTOM of a non-visible portion and found the SEARCH icon quasi-hidden above the "give feedback" box. Well, I tried it. Helps A LITTLE BIT ... but still too hard to get a quick overview and it is certainly not complete because different users may phrase things slightly differently. === > Please at least move the SEARCH box to the top right, which is a customary location nowadays --- NOT OFF THE SCREEN !!!!

    Duh is this Nov 2019? Why can't I search both titles only and entire text for all requests? Does Adobe seriously want/expect users and moderators to scan FORTY-FIVE (45) pages of a forum to weed out duplicate requests ?? .... I certianly do NOT want to put in a NEW request for something that's already in the count. WORSE YET, if the same concept is entered 4 times as 5 + 3 + 2 + 10 votes, then Adobe will surely not value that as 20 VOTES and will probably NOT fix it !!! Another dis-service to the users, especially… more

    1 vote

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17. How to convert OST to EML file?

    The Aryson OST to PST Converter Software is an easy-to-use tool that helps convert large OST files to EML format in one simple process. It has useful features like removing duplicate emails, filtering by date range, and backing up OST files while leaving out attachments.

    Here are the simple steps to convert OST to EML file:
    1. Download and install OST to PST Converter Tool on your PC.
    2. Open the software and add your OST files.
    3. Preview the mailbox items to check the data.
    4. Select "Save As" and choose the EML format.
    5. Choose the folder where you want to save the converted files.
    6. Click "Convert" to start the process, and then find your EML files in the selected folder.

    To know more: https://www.arysontechnologies.com/convert-ost-to-pst-online.html

    The Aryson OST to PST Converter Software is an easy-to-use tool that helps convert large OST files to EML format in one simple process. It has useful features like removing duplicate emails, filtering by date range, and backing up OST files while leaving out attachments.

    Here are the simple steps to convert OST to EML file:
    1. Download and install OST to PST Converter Tool on your PC.
    2. Open the software and add your OST files.
    3. Preview the mailbox items to check the data.
    4. Select "Save As" and choose the EML format.
    5. Choose the folder where… more

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    7 comments  ·  Other  ·  Delete…  ·  Admin →
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18. What is the Google Workspace email backup tool?

    A Google Workspace email backup tool is a software solution designed to safely back up and restore emails from Google Workspace or G Suite accounts.
    If you are looking for a tool that backs up G Suite data, use a specialized tool like MacSonik G Suite Backup Tool. This tool helps you easily move Google Workspace data to different email services like Gmail, Office 365, Yahoo, AOL, Hotmail, Zoho, iCloud, and more with safety and speed. Using this tool, you can also backup data from G Suite to various file formats such as PST, PST, PDF, MBOX, EML, EMLX, CSV, MSG, PNG, and DOCX. You can also remove duplicate emails during the process. Additionally, you can also try the free trial version that allows you to backup 50 items per folder without any cost.

    To Know More: https://www.macsonik.com/g-suite-backup/

    A Google Workspace email backup tool is a software solution designed to safely back up and restore emails from Google Workspace or G Suite accounts.
    If you are looking for a tool that backs up G Suite data, use a specialized tool like MacSonik G Suite Backup Tool. This tool helps you easily move Google Workspace data to different email services like Gmail, Office 365, Yahoo, AOL, Hotmail, Zoho, iCloud, and more with safety and speed. Using this tool, you can also backup data from G Suite to various file formats such as PST, PST, PDF, MBOX, EML, EMLX, CSV,… more

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19. How to easily backup complete Yahoo mailbox including email attachments?

    If you want to backup Yahoo emails with less effort and time then you must use a professional Yahoo Backup Tool. It is an advanced and risk-free backup solution to backup and migrate the complete Yahoo mailbox into 20+ file formats and email clients on Mac. Users can eliminate duplicate emails and remove the email attachments from the conversion and migration process without any risk of data alteration. Yahoo Backup Tool has a unique feature to set the incremental backup schedule for Yahoo emails. Users can also convert and migrate selected emails only using the Mail Filter feature and preview the files before the conversion process. Moreover, it purely maintains the original folder hierarchy throughout the conversion process and allows the users to set the custom folder name with the destination path of the resultant file.

    Read more:- https://www.macsonik.com/yahoo/backup/

    If you want to backup Yahoo emails with less effort and time then you must use a professional Yahoo Backup Tool. It is an advanced and risk-free backup solution to backup and migrate the complete Yahoo mailbox into 20+ file formats and email clients on Mac. Users can eliminate duplicate emails and remove the email attachments from the conversion and migration process without any risk of data alteration. Yahoo Backup Tool has a unique feature to set the incremental backup schedule for Yahoo emails. Users can also convert and migrate selected emails only using the Mail Filter feature and preview… more

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20. Add a Default Setting for Select or Pan tool in Adobe Acrobat Extension

    Feature Request: If there could be an extension setting added or some kind of browser variable to save the state of the extension with what the previous toggled mode or default mode was for Select/Pan tool for future tabs.

    Use Case: We have several employees who utilize Adobe Acrobat extension because they prefer the Adobe user interface in the Microsoft Edge or Google Chrome browser instead of having to open the standalone Acrobat app unless the certain functionality is needed. They regularly use the Pan tool over the Select tool and with the icons on the same menu slot it becomes a headache as they have to activate it every time they load a new tab. There also is no keyboard shortcut to make this easier so you have to use the cursor to toggle this setting with two clicks for each new tab.

    Feature Request: If there could be an extension setting added or some kind of browser variable to save the state of the extension with what the previous toggled mode or default mode was for Select/Pan tool for future tabs.

    Use Case: We have several employees who utilize Adobe Acrobat extension because they prefer the Adobe user interface in the Microsoft Edge or Google Chrome browser instead of having to open the standalone Acrobat app unless the certain functionality is needed. They regularly use the Pan tool over the Select tool and with the icons on the same menu slot it… more

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