543 results found

1. Improve user information on Acrobat Pro DC Tools home page

   Only due to my extremely helpful customer service rep, Gurjeet Singh, do I now understand that all the tools on my Acrobat Pro tools page are included in my current subscription - even those that say "Add" rather than "Open." Before I bought the subscription - and was using/purchasing tools on a onesy-twosy basis, "Add" indicated "not purchased," it is very confusing (and misleading) to use the same word on the subscription interface page. My suggestion involves two-three minor changes. 1. At the top of the subscription tools user interface, add a short title line that clearly indicates that the subscription includes ALL these tools. 2. in the box below each tool, eliminate Add and use a different verb, e.g., Enable, Start, Activate, etc. 3. To the right of the tools with icons, over the list of tools in-use, add a title that reflects the new verb: eg, Enabled, Activated, etc.

   I suspect that I am far from alone in my misunderstanding of what's included vs. that "adding" other tools might require me to upgrade to a higher level of Acrobat Pro DC. Thanks.

   Only due to my extremely helpful customer service rep, Gurjeet Singh, do I now understand that all the tools on my Acrobat Pro tools page are included in my current subscription - even those that say "Add" rather than "Open." Before I bought the subscription - and was using/purchasing tools on a onesy-twosy basis, "Add" indicated "not purchased," it is very confusing (and misleading) to use the same word on the subscription interface page. My suggestion involves two-three minor changes. 1. At the top of the subscription tools user interface, add a short title line that clearly indicates that the… more

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from multiple users on this, We are closing this thread.
   We’ll revisit if we hear back again on this

   Thanks
   Ayush Jain

2. Eric@EricJayToll.com

   BUG: In the convenient user-friendly previous version of Acrobat, a user could turn on the highlighter and then double click on a word or triple click on a paragraph to select, then move to the next segment to highlight.

   In the current please, for God's sake roll it back, version of Acrobat, when trying to highlight by a double, a popup with a bubble, color chooser, and trash icon pops up before it's possible to double click on the word. It's impossible to dump the popup of useless tools to mark the word. ESC does not work, clicking around it doesn't, but it is possible to hold the left mouse button and swipe the word to highlight.

   If you miss the end of the word by a pixel or two, you end up highlight the entire document or a line or two or a sentence or all kinds of words not needing the highlight.

   As with most features in the current version of Acrobat, it creates more work for the user.

   Did any bother including a UX specialist in the update or was this done by VI?

   BUG: In the convenient user-friendly previous version of Acrobat, a user could turn on the highlighter and then double click on a word or triple click on a paragraph to select, then move to the next segment to highlight.

   In the current please, for God's sake roll it back, version of Acrobat, when trying to highlight by a double, a popup with a bubble, color chooser, and trash icon pops up before it's possible to double click on the word. It's impossible to dump the popup of useless tools to mark the word. ESC does not work, clicking around it… more

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3. Right click functionality while tagging content in accessibility suite.

   Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.

   Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of each other/ Left click tag and wait until it turns blue/ Right click cluster of Tags where top tag on output display is blue/

   Actual Result: Output Display shows condensed right-click menu for unknown tag (Up to 10+ right clicks) or shows expanded menu for unknown tag.

   Expected Result: Output Display shows expanded right-click menu for specific tag.

   Any Workarounds: (Just an idea and is Unimplemented and Untested) When Output display shows tags that are overlayered on text as well as other tags, the first right-click will let you choose which element of the overlayered cluster of tags to apply the right-click to.

   Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.

   Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of… more

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4. Bug with Acrobat Chrome extension when using Chrome's search side panel feature

   Hello,

   I'd like to report an issue with the Adobe Acrobat Chrome extension.

   The following describes the usage of Chrome's search side panel feature: searching for something via the address bar, selecting one of the search results, and then clicking on the Google icon in the address bar with the hover-over text "Open search in side panel". This opens a side panel showing the search results (a bit of an odd design for the feature in my opinion, but whatever) in addition to the main area containing the current web page.

   The issue is that as the side panel appears the main area is taken over by the Acrobat extension, showing nothing but a white page. Clicking on one of the search results from the recently opened side panel works well and replaces the white nothing in the main area. The URL I get is chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/data/js/extn-utils.html.

   The expected behavior is for the Acrobat extension not to be triggered at all, and for the main area to keep displaying the current web page.

   I'm running Adobe Acrobat Chrome extension version 15.1.3.32 on Google Chrome 64-bit version 108.0.5359.125 (on a Windows 11 build 22621.963).

   Thank you

   Hello,

   I'd like to report an issue with the Adobe Acrobat Chrome extension.

   The following describes the usage of Chrome's search side panel feature: searching for something via the address bar, selecting one of the search results, and then clicking on the Google icon in the address bar with the hover-over text "Open search in side panel". This opens a side panel showing the search results (a bit of an odd design for the feature in my opinion, but whatever) in addition to the main area containing the current web page.

   The issue is that as the side panel appears… more

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5. How to Migrate cPanel Email to Office 365?

   To manually migrate mailboxes from cPanel to Office 365, follow these straightforward steps:

   1. Open cPanel on your system and log in using your credentials.
   2. Locate and click on the Email Accounts option.
   3. Select the email account you wish to migrate and click Check Email.
   4. Click the Horde icon and choose Open to access the webmail.
   5. Right-click on the Mailbox folder and select the Export option.
   6. Choose Save in MBOX format and click OK.
   7. Save the exported ZIP file to your computer and extract it to obtain the MBOX file.

   Migrating emails from cPanel to Office 365 manually can be a complex and time-intensive process. However, using an IMAP Backup Tool offers a highly efficient solution, bypassing the limitations of manual methods. This tool ensures secure email transfers from cPanel to Office 365 without the risk of data loss. With features like batch transfers, faster performance, and reliable data handling, it provides a seamless and hassle-free migration experience.

   Quick Steps for Migration Using the IMAP Migration Tool:

   1. Download and install the IMAP Migration Tool on your system. Click Continue.
   2. Enter your login credentials, including Email Address, Password, Port number, and Host number, then click Login.
   3. Preview and select the files or folders you want to migrate. Click Next.
   4. Choose the file format or email client and select Office 365 as the saving format.
   5. Enter your Office 365 credentials to log in and select the User ID. Click Next.
   6. Select the items you want to migrate and choose the IMAP and Office 365 User ID. Click Next.
   7. Apply advanced features like Remove duplicate emails, Date Filters, or others based on your needs.
   8. Finally, click Start Process to begin the migration.

   Read More:

   To manually migrate mailboxes from cPanel to Office 365, follow these straightforward steps:

   1. Open cPanel on your system and log in using your credentials.
   2. Locate and click on the Email Accounts option.
   3. Select the email account you wish to migrate and click Check Email.
   4. Click the Horde icon and choose Open to access the webmail.
   5. Right-click on the Mailbox folder and select the Export option.
   6. Choose Save in MBOX format and click OK.
   7. Save the exported ZIP file to your computer and extract it to obtain the MBOX file.

   Migrating emails from cPanel to Office 365 manually can be a… more

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6. floating comment toolbar

   Hello,
   Concerning the floating black tool bar that shows up when text is selected, it currently has only 5 functions (Highlight, Underline, Strike through, Copy & Edit text-images).
   My requests:
   1. Kindly make it customizable, so that users can add whatever buttons they like.
   2. Especially, make it such that users can add anything from 3-5 highlighters of different colors, so that I will not have to go through the tedious task of changing the color of the highlighter each time I want it changed.
   3. Kindly allow the "Add note to text" icon there either by default or as part of the customizable item.

   I just figured out that a user can disable/enable it by checking or unchecking the feature from Edit>Preferences>General>Show quick actions of text selection. That is very nice to know!

   Hello,
   Concerning the floating black tool bar that shows up when text is selected, it currently has only 5 functions (Highlight, Underline, Strike through, Copy & Edit text-images).
   My requests:
   1. Kindly make it customizable, so that users can add whatever buttons they like.
   2. Especially, make it such that users can add anything from 3-5 highlighters of different colors, so that I will not have to go through the tedious task of changing the color of the highlighter each time I want it changed.
   3. Kindly allow the "Add note to text" icon there either by default or as… more

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7. Export OST to Office 365 Easily

   The DRS Softech OST to PST Converter is a good application, which allows bulk OST conversion and facilitates migration of an unlimited amount of data. It can be used to convert OST files to MBOX, and all other files formats including PST, JPG, DOC, CSV, and much more. Plus, it is compatible with all operating systems and is very intuitive, making it accessible to anyone - no technical skills necessary! Also, this outstanding software still provides users with several filters and parameters.

   • Allows duplicate remove from OST file, and filter file as per Date Range.
   • Import OST file into Windows Live Mail or other selected email clients.

   Procedure to Export OST to Office 365:
   • Run the DRS Softech OST Converter and select Files or Folders option and click on Next.
   • Click Open to add the OST files you are going to import. Click Next.
   • Next, Preview all the mailbox data and select the folders to continue.
   • Click Next and from the list of File Formats select PST.
   • Next, apply filters and then provide a Path to Save.
   • Finally, click on the Convert to complete the process to export the OST.

   Know More: https://www.migrateemails.com/blog/import-ost-to-office365/

   The DRS Softech OST to PST Converter is a good application, which allows bulk OST conversion and facilitates migration of an unlimited amount of data. It can be used to convert OST files to MBOX, and all other files formats including PST, JPG, DOC, CSV, and much more. Plus, it is compatible with all operating systems and is very intuitive, making it accessible to anyone - no technical skills necessary! Also, this outstanding software still provides users with several filters and parameters.

   • Allows duplicate remove from OST file, and filter file as per Date Range.
   • Import OST file into Windows… more
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8. Boost Payroll Accuracy by Integrating Buddy Punch with QuickBooks

   Integrating Buddy Punch with QuickBooks is a smart move for businesses looking to simplify time tracking and streamline payroll processing. Buddy Punch is a user-friendly employee time clock software that helps track work hours, PTO, and overtime with precision. When connected to QuickBooks, it automates the flow of time data into payroll and accounting, reducing manual errors and administrative burden.

   The Buddy Punch and QuickBooks integration enables businesses to sync employee hours directly with QuickBooks Online or QuickBooks Desktop. This ensures accurate payroll runs, compliance with labor regulations, and detailed reporting. Whether you're managing a small team or a large workforce, the integration supports smooth data transfer and eliminates the need for duplicate data entry.

   By connecting Buddy Punch to QuickBooks, employers gain better visibility into labor costs, enhance scheduling efficiency, and speed up the payroll process. The system can also track remote clock-ins via GPS and facial recognition, making it ideal for businesses with field or hybrid teams.

   Apps4Rent offers expert assistance in setting up and customizing the Buddy Punch–QuickBooks integration, ensuring your systems work in harmony. Save time, reduce errors, and manage your workforce more effectively with a seamless time tracking and accounting workflow.

   Integrating Buddy Punch with QuickBooks is a smart move for businesses looking to simplify time tracking and streamline payroll processing. Buddy Punch is a user-friendly employee time clock software that helps track work hours, PTO, and overtime with precision. When connected to QuickBooks, it automates the flow of time data into payroll and accounting, reducing manual errors and administrative burden.

   The Buddy Punch and QuickBooks integration enables businesses to sync employee hours directly with QuickBooks Online or QuickBooks Desktop. This ensures accurate payroll runs, compliance with labor regulations, and detailed reporting. Whether you're managing a small team or a large… more

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9. Bug Report: Acrobat Pro DC hangs when you try to print

   When you open a pdf file and click on the print icon or go to file - print, the program becomes unresponsive and you must end the process.

   Windows Server 2016 Version 1607 Build 14393.2906
   Acrobat PRO DC Version 2019.010.20100

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10. Permit all characters in email addresses for Digital IDs

    In Acrobat Pro DC, when adding a new Digital ID, there is an attribute 'Email'. Please allow all email addresses in that field. Do not arbitrarily limit characters in email addresses to: a-z A-Z 0-9 . @ - _

    Today I want to use an address, from+dsig@example.com, using a '+' character. This is perfectly legal in my email address, and I should be able to use it in a digital ID.

    Beyond that, email addresses are no longer limited to a subset of ASCII Latin letters. Addresses in many scripts are now legal, e.g. Hindi ईमेल-परीक्षण@सार्वभौमिक-स्वीकृति-परीक्षण.संगठन or Arabic
    تجربة-بريد-الكتروني@تجربة-القبول-الشامل.موريتانيا or Chinese 電子郵件測試@普遍適用測試.組識.澳門 or many others.

    How to reproduce:
    In Acrobat Pro DC (2021.001.20135) on macOS 10.13.6 High Sierra, do Acrobat Pro DC… Preferences…. Signatures… Identities and Trusted Certificates, More… The Digital ID and Trusted Certificates Settings dialogue appears.
    Click on the "Add Digital ID" icon (picture of an ID card with a "+" on top). The "Add Digital ID" dialogue appears.
    Select radio button "A new digital ID I want to create now", and press Next >. The Add Digital ID dialogue becomes a form with 7 fields.
    In the "Email Address" field, type an address containing a "+", or a non-Latin character. Fill in the other fields reasonably. Press Next >.

    Observed behaviour: The following alert dialogue appears:

    Acrobat Security
    The 'Email' attribute contains an illegal character.
    Only the following characters are permitted: a-z A-Z 0-9 . @ - _

    Expected behaviour: the Digital ID creation process continues, accepting the email address.

    Discussion: Digital IDs are stored in files with the extension .p12.
    They are presumably PKCS #12 format archives. RFC 8399 "Internationalization Updates to RFC 5280" specifies how to store such international email addresses, and my own little address with a "+" sign, in digital IDs.
    I have a Digital ID in a .p12 file, which was created by a previous version of Adobe Acrobat Pro in December 2020, which has "+" sign in the email address. Thus Acrobat's limitation on email address characters seems to be a recent regression.

    In Acrobat Pro DC, when adding a new Digital ID, there is an attribute 'Email'. Please allow all email addresses in that field. Do not arbitrarily limit characters in email addresses to: a-z A-Z 0-9 . @ - _

    Today I want to use an address, from+dsig@example.com, using a '+' character. This is perfectly legal in my email address, and I should be able to use it in a digital ID.

    Beyond that, email addresses are no longer limited to a subset of ASCII Latin letters. Addresses in many scripts are now legal, e.g. Hindi ईमेल-परीक्षण@सार्वभौमिक-स्वीकृति-परीक्षण.संगठन or Arabic
    تجربة-بريد-الكتروني@تجربة-القبول-الشامل.موريتانيا… more

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11. Cannot save PDF locally in Acrobat DC when opened from web

    When I open a PDF from Web page, it only lets me save to online storage. The save icon is greyed out. Stop trying to make me use your online storage! We do not pay for Acrobat DC to have you disable basic features like saving an unaltered pdf from my company web page.

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    2 votes

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12. tabs

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i navigate the arrow to the chrome icon on the task bar, the preview window only shows One window which is cleaner.

    Hopefully you can provide the open to enable/ disable combined window preview window on task bar.

    Thanks you!

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i… more

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13. I know I can turn any file into a PDF. Stop telling me every time I open Acrobat!

    There is a notification icon in the menu bar. If you want to tell me something, use that. Stop wasting my time with popup windows. Stop being so needy. Just do your job.

    2 votes

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14. Bug Report - Acrobat DC opens, but nothing shows.

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as well as rebooted the Mac multiple times (both before and after a clean install). Any thoughts on why this is happening, or how to fix it?

    Some system info:
    - iOS High Sierra 10.13.3
    - 2016 MacBook Pro 13-inch
    - 2.9 GHz Intel Core i5
    - 8 GB 2133 MHz LPDDR3
    - Intel Iris Graphics 550 1536 MB

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as… more

    2 votes

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15. customize menu

    The uselessness of the chopped up methodology to customize the quick menu is ridiculous. It would be much simpler if you adopted a process similar to that in Excel. Just where the h3ll is the zoom icon hiding.

    2 votes

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16. Folder Save Location At Time of Saving PDF to Adobe Document Cloud

    When saving a new PDF to Adobe document Cloud, it would be significantly more efficient to implement a drop down option below the "Save file to Adobe Document Cloud" icon at the time of saving to select folder save location within the document cloud instead of it saving to a consistent location every time.

    2 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for sharing your feedback. We will share this with the management and let you know in case we have any updates.

    Regards,
    Sandeep

17. Remove new delete button in bookmarks

    I can see if you're editting bookmarks the new trash can icon in the active button might be useful, but most of the time bookmarks are just for navigation and so I don't want to go accidentally delete them instead.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. No longer able to highlight PDF text anymore in any PDF documents.

    PDF Docs that I could highlight are no longer able to highlight. When I drag the highlighter icon over text, the text will gray highlight, but after release of the click/drag. the text returns to normal, with no highlight.

    2 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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19. NEED PRINTING CAPABILITY- DO NOT GET PRINT ICON. I HAVE HP OFFICEJET 5745
    1 vote

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    Declined  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →

20. Fill & Sign only works with side panel open

    Similar to the bug labeled 'fill and sign', but I have more details to share:
    1) The old Fill & Sign icon was in a side panel on the right. The Fill & Sign icon could be selected and should the side panel be collapsed, the Fill capability would still work.
    2) Now the ability to collapse the side panel and still use Fill capability is no longer an option. For the current Fill & Sign to work the new side panel must remain open.
    3) For example, I select Fill & Sign under the All Tools tab. The Side Panel changes to the Sign tab and the Fill & Sign capability is enabled.
    4) If I close the Sign tab side panel, the All Tools tab is again displayed, but Fill & Sign is disabled.
    5) Operators are forced to have the Sign tab side panel open in order to use the Fill portion of Fill & Sign.

    I have attached a file with options to Fill.

    Thank you.

    Similar to the bug labeled 'fill and sign', but I have more details to share:
    1) The old Fill & Sign icon was in a side panel on the right. The Fill & Sign icon could be selected and should the side panel be collapsed, the Fill capability would still work.
    2) Now the ability to collapse the side panel and still use Fill capability is no longer an option. For the current Fill & Sign to work the new side panel must remain open.
    3) For example, I select Fill & Sign under the All Tools tab. The Side… more

    • 

    2 votes

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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