558 results found

1. Sending PDF per Mail Outlook new

   We have switched our email software to Outlook New. Since then, the Send function in Adobe no longer works. Previously, we could simply click on the envelope icon, select “Send by Email”, and a new email would open with the PDF attached.

   Currently, it is not possible to set Outlook New as the default email program. Adobe does not recognize it as an email application and shows the message that no email program is installed.

   This issue causes us significantly more manual work, as we now have to save documents separately and attach them manually to emails.

   We kindly ask you to consider this for the next update.

   We have switched our email software to Outlook New. Since then, the Send function in Adobe no longer works. Previously, we could simply click on the envelope icon, select “Send by Email”, and a new email would open with the PDF attached.

   Currently, it is not possible to set Outlook New as the default email program. Adobe does not recognize it as an email application and shows the message that no email program is installed.

   This issue causes us significantly more manual work, as we now have to save documents separately and attach them manually to emails.

   We kindly ask… more

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2. Improve user information on Acrobat Pro DC Tools home page

   Only due to my extremely helpful customer service rep, Gurjeet Singh, do I now understand that all the tools on my Acrobat Pro tools page are included in my current subscription - even those that say "Add" rather than "Open." Before I bought the subscription - and was using/purchasing tools on a onesy-twosy basis, "Add" indicated "not purchased," it is very confusing (and misleading) to use the same word on the subscription interface page. My suggestion involves two-three minor changes. 1. At the top of the subscription tools user interface, add a short title line that clearly indicates that the subscription includes ALL these tools. 2. in the box below each tool, eliminate Add and use a different verb, e.g., Enable, Start, Activate, etc. 3. To the right of the tools with icons, over the list of tools in-use, add a title that reflects the new verb: eg, Enabled, Activated, etc.

   I suspect that I am far from alone in my misunderstanding of what's included vs. that "adding" other tools might require me to upgrade to a higher level of Acrobat Pro DC. Thanks.

   Only due to my extremely helpful customer service rep, Gurjeet Singh, do I now understand that all the tools on my Acrobat Pro tools page are included in my current subscription - even those that say "Add" rather than "Open." Before I bought the subscription - and was using/purchasing tools on a onesy-twosy basis, "Add" indicated "not purchased," it is very confusing (and misleading) to use the same word on the subscription interface page. My suggestion involves two-three minor changes. 1. At the top of the subscription tools user interface, add a short title line that clearly indicates that the… more

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from multiple users on this, We are closing this thread.
   We’ll revisit if we hear back again on this

   Thanks
   Ayush Jain

3. Simplify Retail Management by Integrating Hike with QuickBooks

   For retail businesses, managing sales, inventory, and finances can often feel overwhelming without the right systems in place. By choosing to integrate Hike with QuickBooks, businesses can streamline operations, save time, and reduce manual work. This integration bridges the gap between point-of-sale (POS) and accounting, ensuring a smooth flow of data.

   When Hike POS syncs with QuickBooks, sales transactions, customer details, and inventory updates are automatically transferred. This reduces the need for duplicate data entry and minimizes the risk of errors in financial records. The integration also helps ensure that books are always accurate and ready for reporting.

   One of the major benefits of Hike and QuickBooks integration is real-time visibility into business performance. Retailers can track sales, manage cash flow, and monitor stock levels from a single platform, helping them make smarter and faster decisions.

   To make the process hassle-free, businesses can rely on experts like Apps4Rent, who specialize in QuickBooks integrations and cloud hosting solutions. With their support, retailers can focus on serving customers while leaving the technical complexities to professionals. Integrating Hike with QuickBooks is an essential step toward more efficient and profitable retail management.

   For retail businesses, managing sales, inventory, and finances can often feel overwhelming without the right systems in place. By choosing to integrate Hike with QuickBooks, businesses can streamline operations, save time, and reduce manual work. This integration bridges the gap between point-of-sale (POS) and accounting, ensuring a smooth flow of data.

   When Hike POS syncs with QuickBooks, sales transactions, customer details, and inventory updates are automatically transferred. This reduces the need for duplicate data entry and minimizes the risk of errors in financial records. The integration also helps ensure that books are always accurate and ready for reporting.

   One of… more

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4. Restore the "Add Attachment" option to browser-based shared review

   In Acrobat Pro, you could send a document out for shared review.

   This shared review was viewable and comment-able by everyone in your shared review.

   The reviewers could do things like highlight text, underline, strikethrough, and the like.

   Reviewers can still do this Acrobat Pro DC, but with one exception:

   The "Add-Attachment" feature.

   This feature has been removed from the browser-based review used in Acrobat Pro DC.

   After spending three hours on with Adobe Support, we finally found a work-around that will allow it, but trying to explain this process to people who aren't good with computers is a total nonstarter.

   They just want their "little paperclip icon" back.

   In Acrobat Pro, you could send a document out for shared review.

   This shared review was viewable and comment-able by everyone in your shared review.

   The reviewers could do things like highlight text, underline, strikethrough, and the like.

   Reviewers can still do this Acrobat Pro DC, but with one exception:

   The "Add-Attachment" feature.

   This feature has been removed from the browser-based review used in Acrobat Pro DC.

   After spending three hours on with Adobe Support, we finally found a work-around that will allow it, but trying to explain this process to people who aren't good with computers is a total… more

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5. BUG: Duplication of character when trying to add accented letters

   Rewriting this to fit the desired bug reporting format:

   Steps to reproduce the issue
   1. In a pdf choose 'Add text'
   2. Press and hold a character that has accented versions, eg. 'a'
   3. Choose the desired accented character

   Expected result
   The single accented character desired

   Observed result
   It inserts both the unaccented and accented characters simultaneously.

   Environment (OS, other related application versions, etc.):
   Acrobat build version: Build: 23.6.20380.0
   OS: Mac Sonoma

   I assume this is a bug as no other programme works like that. In fact typing this now in this form and adding the accented character worked perfectly.

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6. How to export IMAP emails to PST?

   The CloudXena IMAP Backup Tool is an effective and user-friendly tool that allows you to easily back up your IMAP emails and provides you with various file types like PST, PDF, EML, MSG, and many more. It allows you to back up IMAP emails to other email services such as Gmail, Office 365, G Suite, along with other IMAP accounts, including all attachments. The tool supports all Windows and Mac versions. It contains an option to eliminate duplicate emails while backing up during the cancellation based on the filters.

   Here are the simple steps to export IMAP emails to PST:
   1. Launch the CloudXena IMAP Mail Backup Tool on your system.
   2. Log in to your IMAP email account and press Sign In.
   3. Select the email folder you would like to backup, then press Next.
   4. Choose PDF or PST from the list as the format to save your emails.
   5. Select your destination for where you want the backup file saved on your computer.
   6. Click Convert to begin backing up your email.

   To Know More: https://www.cloudxena.com/imap-backup-tool/

   The CloudXena IMAP Backup Tool is an effective and user-friendly tool that allows you to easily back up your IMAP emails and provides you with various file types like PST, PDF, EML, MSG, and many more. It allows you to back up IMAP emails to other email services such as Gmail, Office 365, G Suite, along with other IMAP accounts, including all attachments. The tool supports all Windows and Mac versions. It contains an option to eliminate duplicate emails while backing up during the cancellation based on the filters.

   Here are the simple steps to export IMAP emails to PST:… more

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7. Unable to view Portfolio PDF online or in email.

   When you combine PDFs containing signatures they are saved as a portfolio. When sending the PDF file it is not accessible within the email document itself nor directly from the downloaded tab. All you see is a giant "Get Adobe Reader " icon. It's confusing since I have Adobe Reader...apparently you have to go to your download folder, right click on PDF file and select "open with" Adobe Reader in order to access it. But then you can only view combined files individually and not as a whole. This doesn't work for our use as three or more people need to access the file; we have thousands of files to handle, and this "glitch" is not compatible for seamless workflow. Previous version of Acrobat were much more user-friendly and allowed us flexibility of file management...this is no longer the case.

   When you combine PDFs containing signatures they are saved as a portfolio. When sending the PDF file it is not accessible within the email document itself nor directly from the downloaded tab. All you see is a giant "Get Adobe Reader " icon. It's confusing since I have Adobe Reader...apparently you have to go to your download folder, right click on PDF file and select "open with" Adobe Reader in order to access it. But then you can only view combined files individually and not as a whole. This doesn't work for our use as three or more people need… more

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   5 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case as this is as designed behavior as Portfolios can only be viewed in Acrobat or Reader.

8. Best Method to Forward Rogers Emails to Gmail

   If you’re looking for a reliable and specific way to transfer your Rogers emails to Gmail, the DRS Softech Webmail Backup Tool offers a comprehensive solution tailored for both technical and non-technical users. It is designed to help users migrate emails from various webmail services, including Rogers, to Gmail and other platforms. It supports multiple file formats and provides features like selective backup, duplicate email removal, and more. Following are the step-by-step performing instructions to move Email from Rogers to Gmail:

   Performing a Few Clicks to Move Rogers Email to Gmail
   1. Download and install the DRS Softech Webmail Backup Tool on your computer.
   2. Launch the application and choose 'Rogers' as your email provider.
   3. Following that, provide your Rogers email login credentials.
   4. Now, select the Rogers email folders that you need to transfer.
   5. In the next step, choose 'Gmail' as the destination mail service.
   6. Input your Gmail login credentials to verify the process.
   7. Employ filters in order to choose particular emails depending on date, subject, etc.
   8. Press Enter on the 'Convert' button to start the migration process.

   Read More: https://www.data-recovery-solutions.com/blog/forward-rogers-emails-to-gmail/

   If you’re looking for a reliable and specific way to transfer your Rogers emails to Gmail, the DRS Softech Webmail Backup Tool offers a comprehensive solution tailored for both technical and non-technical users. It is designed to help users migrate emails from various webmail services, including Rogers, to Gmail and other platforms. It supports multiple file formats and provides features like selective backup, duplicate email removal, and more. Following are the step-by-step performing instructions to move Email from Rogers to Gmail:

   Performing a Few Clicks to Move Rogers Email to Gmail
   1. Download and install the DRS Softech Webmail Backup… more

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9. Full screen split on Mac causes Adobe to disappear/fail

   I have recently been using the split full-screen feature on my MacBook Air 2020 (Ventura 13.4.1), where I am writing my dissertation on one half of the screen and looking at my advisor's comments on a previous draft on the other (see screenshot). I am using Adobe Acrobat Pro.

   Occasionally (often after the computer falls asleep due to inactivity), Acrobat just disappears, and clicking on the icon in the doc results in no action. If I try to "show all windows" for Acrobat, nothing appears either.

   Being able to split screen like this is super useful, and I wanted to call this to your attention. It has worked fine with Mac's native pdf viewer, preview, but I prefer Acrobat for the comment layout/features. Hopefully this can be resolved soon :)

   I have recently been using the split full-screen feature on my MacBook Air 2020 (Ventura 13.4.1), where I am writing my dissertation on one half of the screen and looking at my advisor's comments on a previous draft on the other (see screenshot). I am using Adobe Acrobat Pro.

   Occasionally (often after the computer falls asleep due to inactivity), Acrobat just disappears, and clicking on the icon in the doc results in no action. If I try to "show all windows" for Acrobat, nothing appears either.

   Being able to split screen like this is super useful, and I wanted to… more

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10. floating comment toolbar

    Hello,
    Concerning the floating black tool bar that shows up when text is selected, it currently has only 5 functions (Highlight, Underline, Strike through, Copy & Edit text-images).
    My requests:
    1. Kindly make it customizable, so that users can add whatever buttons they like.
    2. Especially, make it such that users can add anything from 3-5 highlighters of different colors, so that I will not have to go through the tedious task of changing the color of the highlighter each time I want it changed.
    3. Kindly allow the "Add note to text" icon there either by default or as part of the customizable item.

    I just figured out that a user can disable/enable it by checking or unchecking the feature from Edit>Preferences>General>Show quick actions of text selection. That is very nice to know!

    Hello,
    Concerning the floating black tool bar that shows up when text is selected, it currently has only 5 functions (Highlight, Underline, Strike through, Copy & Edit text-images).
    My requests:
    1. Kindly make it customizable, so that users can add whatever buttons they like.
    2. Especially, make it such that users can add anything from 3-5 highlighters of different colors, so that I will not have to go through the tedious task of changing the color of the highlighter each time I want it changed.
    3. Kindly allow the "Add note to text" icon there either by default or as… more

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11. fill in form field button

    -The new update has the "Fill in Form Field" button in a prominent place on the toolbar and it is the only text looking button in the default toolbar. Everyone in my design office mistakenly thought it was the text box tool and was extremely frustrated trying to redline documents. As designers, we do not use this software primarily for forms or even text documents, but for reviewing and commenting on drawings. Though I customized my toolbar and added what I need, it is not possible to remove the Fill in Form button from the tool bar, or even to move it to a less prominent position. I am tech savvy and inquisitive, so I figured out the problem and how to get the buttons I need easily, but you cannot expect everyone to hover over the button, learn what it is used for and then figure out how to customize the toolbar. The DEFAULT toolbar should include some kind of regular text or comment button automatically, so that people over the age of 50 have even a chance of figuring it out on their own. Likewise, we users should be given the agency to remove unwanted tools, such as the Fill in Form button, in my case, from our toolbar. I have not once used it.

    -Separately, please stop making the comment pane pop up automatically or enable that as a customizable setting I can turn off. Since the update, Acrobat keeps interpreting all text in my architectural CAD drawings as comments and opens them all in the comments pane even though they are NOT comments. It is annoying.

    -Also, you should have a rotate page button in the toolbar by default and it should go both clock and counterclockwise. My drawings routinely export sideways and it's tedious to click edit and then the rotate button three times for every new document.

    -Finally, I have been submitting this request since college (10 years ago), but please make a way to easily split scanned spreads into individual pages IN PAGE ORDER. Most professors scan books as full two page spreads. Sometimes I want to print or export them to my tablet as single pages so that it is more legible. There is STILL no way to automatically split them which blows my mind. Instead you have to duplicate each page, crop each of the twice as many pages and arrange them manually into page order. Sometimes the documents are hundreds of pages. It is wild this is still not a feature.

    -The new update has the "Fill in Form Field" button in a prominent place on the toolbar and it is the only text looking button in the default toolbar. Everyone in my design office mistakenly thought it was the text box tool and was extremely frustrated trying to redline documents. As designers, we do not use this software primarily for forms or even text documents, but for reviewing and commenting on drawings. Though I customized my toolbar and added what I need, it is not possible to remove the Fill in Form button from the tool bar, or even to… more

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12. Export OST to Office 365 Easily

    The DRS Softech OST to PST Converter is a good application, which allows bulk OST conversion and facilitates migration of an unlimited amount of data. It can be used to convert OST files to MBOX, and all other files formats including PST, JPG, DOC, CSV, and much more. Plus, it is compatible with all operating systems and is very intuitive, making it accessible to anyone - no technical skills necessary! Also, this outstanding software still provides users with several filters and parameters.

    • Allows duplicate remove from OST file, and filter file as per Date Range.
    • Import OST file into Windows Live Mail or other selected email clients.

    Procedure to Export OST to Office 365:
    • Run the DRS Softech OST Converter and select Files or Folders option and click on Next.
    • Click Open to add the OST files you are going to import. Click Next.
    • Next, Preview all the mailbox data and select the folders to continue.
    • Click Next and from the list of File Formats select PST.
    • Next, apply filters and then provide a Path to Save.
    • Finally, click on the Convert to complete the process to export the OST.

    Know More: https://www.migrateemails.com/blog/import-ost-to-office365/

    The DRS Softech OST to PST Converter is a good application, which allows bulk OST conversion and facilitates migration of an unlimited amount of data. It can be used to convert OST files to MBOX, and all other files formats including PST, JPG, DOC, CSV, and much more. Plus, it is compatible with all operating systems and is very intuitive, making it accessible to anyone - no technical skills necessary! Also, this outstanding software still provides users with several filters and parameters.

    • Allows duplicate remove from OST file, and filter file as per Date Range.
    • Import OST file into Windows… more
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13. Best Method to Save Email from Gmail as PDF

    The CloudMigration Gmail Backup Tool is an excellent utility for backing up your emails and migrating Gmail to PDF on the macOS. In addition, users can also convert contacts, calendars, and attachments. The advantage of this tool is that you are able to save your PDF files independently. It allows you to reliably convert Gmail into a PDF without loss of data. During the conversion, it automatically eliminates the duplicate items. The application keeps the original file hierarchy. It will also help to save space after the conversion of Gmail emails.

    Steps to Export Gmail Emails to PDF
    1. Open the CloudMigration Gmail to PDF Converter Tool on your device.
    2. Insert your Gmail Address and third-party app password.
    3. It will show the Gmail items in a tree format. Check the folders you want to convert and click Next.
    4. Select the drop - down option of Saves/Backup/Migrate As and select the option PDF.
    5. Check other options and browse the path to save. Then click Convert.
    6. Now you can download your resultant file using the Download Report option, or start your conversion again with the Convert Again option.

    Know More: https://www.cloudemailmigration.com/blog/save-email-from-gmail-as-pdf/

    The CloudMigration Gmail Backup Tool is an excellent utility for backing up your emails and migrating Gmail to PDF on the macOS. In addition, users can also convert contacts, calendars, and attachments. The advantage of this tool is that you are able to save your PDF files independently. It allows you to reliably convert Gmail into a PDF without loss of data. During the conversion, it automatically eliminates the duplicate items. The application keeps the original file hierarchy. It will also help to save space after the conversion of Gmail emails.

    Steps to Export Gmail Emails to PDF
    1. Open… more

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14. Bug with Acrobat Chrome extension when using Chrome's search side panel feature

    Hello,

    I'd like to report an issue with the Adobe Acrobat Chrome extension.

    The following describes the usage of Chrome's search side panel feature: searching for something via the address bar, selecting one of the search results, and then clicking on the Google icon in the address bar with the hover-over text "Open search in side panel". This opens a side panel showing the search results (a bit of an odd design for the feature in my opinion, but whatever) in addition to the main area containing the current web page.

    The issue is that as the side panel appears the main area is taken over by the Acrobat extension, showing nothing but a white page. Clicking on one of the search results from the recently opened side panel works well and replaces the white nothing in the main area. The URL I get is chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/data/js/extn-utils.html.

    The expected behavior is for the Acrobat extension not to be triggered at all, and for the main area to keep displaying the current web page.

    I'm running Adobe Acrobat Chrome extension version 15.1.3.32 on Google Chrome 64-bit version 108.0.5359.125 (on a Windows 11 build 22621.963).

    Thank you

    Hello,

    I'd like to report an issue with the Adobe Acrobat Chrome extension.

    The following describes the usage of Chrome's search side panel feature: searching for something via the address bar, selecting one of the search results, and then clicking on the Google icon in the address bar with the hover-over text "Open search in side panel". This opens a side panel showing the search results (a bit of an odd design for the feature in my opinion, but whatever) in addition to the main area containing the current web page.

    The issue is that as the side panel appears… more

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    0 comments  ·  Browser  ·  Delete…  ·  Admin →
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15. Eric@EricJayToll.com

    BUG: In the convenient user-friendly previous version of Acrobat, a user could turn on the highlighter and then double click on a word or triple click on a paragraph to select, then move to the next segment to highlight.

    In the current please, for God's sake roll it back, version of Acrobat, when trying to highlight by a double, a popup with a bubble, color chooser, and trash icon pops up before it's possible to double click on the word. It's impossible to dump the popup of useless tools to mark the word. ESC does not work, clicking around it doesn't, but it is possible to hold the left mouse button and swipe the word to highlight.

    If you miss the end of the word by a pixel or two, you end up highlight the entire document or a line or two or a sentence or all kinds of words not needing the highlight.

    As with most features in the current version of Acrobat, it creates more work for the user.

    Did any bother including a UX specialist in the update or was this done by VI?

    BUG: In the convenient user-friendly previous version of Acrobat, a user could turn on the highlighter and then double click on a word or triple click on a paragraph to select, then move to the next segment to highlight.

    In the current please, for God's sake roll it back, version of Acrobat, when trying to highlight by a double, a popup with a bubble, color chooser, and trash icon pops up before it's possible to double click on the word. It's impossible to dump the popup of useless tools to mark the word. ESC does not work, clicking around it… more

    3 votes

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16. Right click functionality while tagging content in accessibility suite.

    Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.

    Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of each other/ Left click tag and wait until it turns blue/ Right click cluster of Tags where top tag on output display is blue/

    Actual Result: Output Display shows condensed right-click menu for unknown tag (Up to 10+ right clicks) or shows expanded menu for unknown tag.

    Expected Result: Output Display shows expanded right-click menu for specific tag.

    Any Workarounds: (Just an idea and is Unimplemented and Untested) When Output display shows tags that are overlayered on text as well as other tags, the first right-click will let you choose which element of the overlayered cluster of tags to apply the right-click to.

    Problem Description: While remediating document for accessibility in Adobe Acrobat Pro DC, Visual Tags that are assigned can sometimes be stacked or overlayered (<P>, <H1>, <TOC>, etc.) on top of the tagged text. This makes it difficult to ISOLATE AND KNOW the layered tag that you would like to right-click on the output display.

    Steps to Reproduce: //Open a Table of Contents in Adobe Acrobat Pro DC/ Open Accessibility Checker and check document/ Click on Tags Icon in Accessibility Menu/ Click on Reading Order/ go to body of document/ Identify tags that look like they are overlayered on top of… more

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    3 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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17. Extremely slow printing after updating Acrobat Pro DC

    After the latest Acrobat Pro DC update, I click on the printer icon and it takes 5-6 seconds before the application begins bringing up the print dialog. Then I click the print button on the print dialog and it takes 15-19 seconds before the document actually begins printing on my HP LaserJet color printer. This is immensely longer than printing took before the update. On the initial click of the printer icon, the title bar actually says "not responding."

    2 votes

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    4 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    Let us know in case you face any issue.

    Best Regards!

18. Boost Payroll Accuracy by Integrating Buddy Punch with QuickBooks

    Integrating Buddy Punch with QuickBooks is a smart move for businesses looking to simplify time tracking and streamline payroll processing. Buddy Punch is a user-friendly employee time clock software that helps track work hours, PTO, and overtime with precision. When connected to QuickBooks, it automates the flow of time data into payroll and accounting, reducing manual errors and administrative burden.

    The Buddy Punch and QuickBooks integration enables businesses to sync employee hours directly with QuickBooks Online or QuickBooks Desktop. This ensures accurate payroll runs, compliance with labor regulations, and detailed reporting. Whether you're managing a small team or a large workforce, the integration supports smooth data transfer and eliminates the need for duplicate data entry.

    By connecting Buddy Punch to QuickBooks, employers gain better visibility into labor costs, enhance scheduling efficiency, and speed up the payroll process. The system can also track remote clock-ins via GPS and facial recognition, making it ideal for businesses with field or hybrid teams.

    Apps4Rent offers expert assistance in setting up and customizing the Buddy Punch–QuickBooks integration, ensuring your systems work in harmony. Save time, reduce errors, and manage your workforce more effectively with a seamless time tracking and accounting workflow.

    Integrating Buddy Punch with QuickBooks is a smart move for businesses looking to simplify time tracking and streamline payroll processing. Buddy Punch is a user-friendly employee time clock software that helps track work hours, PTO, and overtime with precision. When connected to QuickBooks, it automates the flow of time data into payroll and accounting, reducing manual errors and administrative burden.

    The Buddy Punch and QuickBooks integration enables businesses to sync employee hours directly with QuickBooks Online or QuickBooks Desktop. This ensures accurate payroll runs, compliance with labor regulations, and detailed reporting. Whether you're managing a small team or a large… more

    1 vote

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19. Bug Report - Acrobat DC opens, but nothing shows.

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as well as rebooted the Mac multiple times (both before and after a clean install). Any thoughts on why this is happening, or how to fix it?

    Some system info:
    - iOS High Sierra 10.13.3
    - 2016 MacBook Pro 13-inch
    - 2.9 GHz Intel Core i5
    - 8 GB 2133 MHz LPDDR3
    - Intel Iris Graphics 550 1536 MB

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as… more

    2 votes

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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20. tabs

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i navigate the arrow to the chrome icon on the task bar, the preview window only shows One window which is cleaner.

    Hopefully you can provide the open to enable/ disable combined window preview window on task bar.

    Thanks you!

    Hi,
    On Windows, suppose if i have 4 tabs open on Acrobat Pro DC, when i navigate my arrow on the Acrobat icon on the task bar, it shows 4 different windows preview of the tabs open. This looks really messy when lots of tabs are open. This also prevents me from doing one click to minimise and one click to maximise window because when i click on the acrobat icon on task bar it shows me preview window of tab and i have to click again.

    On Chrome or firefox, even if i have 50 tabs open, when i… more

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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