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13722 results found
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1 vote
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the software wont pick up my document scanner - I dont want to use my phone
the software wont pick up my document scanner - I dont want to use my phone so dont keep asking me for my mobile phone no. - just find the HP 2630 scanner i have attached
1 vote -
search text not visible in acrobat dc pro
There is a bug on the Advanced search UI where the search phrase is not visible when typed.
Acrobat Pro DC
Architecture: x86_64
Build: 20.9.20067.384717
AGM: 4.30.101
CoolType: 5.14.5
JP2K: 1.2.2.46033MacOS Catalina Version 10.15.4
To reproduce
1) Open Acrobat Pro DC
2) Go to Edit -> Advanced Search
3) Search for "All PDF Documents in" in a selected folder
4) Start typing in search keywords or phrase
5) Click on some results and open the corresponding PDFs
6) Select "New Search"
7) Type in a new search keyword or phraseBug observation
8) You will observe that the cursor moves along with the entered text, but the text is not visible.There is a bug on the Advanced search UI where the search phrase is not visible when typed.
Acrobat Pro DC
Architecture: x86_64
Build: 20.9.20067.384717
AGM: 4.30.101
CoolType: 5.14.5
JP2K: 1.2.2.46033MacOS Catalina Version 10.15.4
To reproduce
1) Open Acrobat Pro DC
2) Go to Edit -> Advanced Search
3) Search for "All PDF Documents in" in a selected folder
4) Start typing in search keywords or phrase
5) Click on some results and open the corresponding PDFs
6) Select "New Search"
7) Type in a new search keyword or phraseBug observation
8) You will observe that the cursor…1 vote -
Default save as location
Just got upgraded to Adobe Acrobat Pro Dc and now whenever I 'save as' a document, the default location to save it is to a temporary folder. Before the upgrade, i can choose the folder to save the documents and that folder will be the default location for future documents. Tried to find the solution to fix this by reading bunch of discussion forum and so far have no luck finding anything. Not sure if you change something but please have that 'last folder as default location' back. If there's a way to fix it, appreciate if you could let me know how. Thanks!
Just got upgraded to Adobe Acrobat Pro Dc and now whenever I 'save as' a document, the default location to save it is to a temporary folder. Before the upgrade, i can choose the folder to save the documents and that folder will be the default location for future documents. Tried to find the solution to fix this by reading bunch of discussion forum and so far have no luck finding anything. Not sure if you change something but please have that 'last folder as default location' back. If there's a way to fix it, appreciate if you could let…
12 votes -
Acrobat Pro user license status report
We have added and assigned 274 Adobe DC Pro users to the VIP Portal. We now need to run a report that provides activation status for each user i.e. if a user has installed Adobe DC pro and activated the license. Is that feature available or can it be added?
28 votes -
Serious Accessibility Bug Signature Form Accessibility
"The lock document after signing" checkbox is not keyboard accessible.
WCAG 2.0 and 2.1
Success Criteria 2.1.1 Keyboard AccessibilityTo reproduce this problem open the test.pdf and select the signature field. Choose or create a digital signature and select Continue.
Use the tab key to navigate the document.
You will see that keyboard focus moves from the Create button (upper right) to "View Certificate Details" and "Lock document after signing" never receives Focus."Lock document after signing" is not keyboard accessible.
Tested on WIndows 7 and WIndows 10 with Acrobat DC Pro and Reader 2019.021.20061 and 2019.021.20058.
This feature was accessible in previous versions.
2 Test files attached.
Please fix this. It is a serious bug that affects end users with visual and mobility impairments.
It does not just affect document designers but all users being asked to sign documents.
"The lock document after signing" checkbox is not keyboard accessible.
WCAG 2.0 and 2.1
Success Criteria 2.1.1 Keyboard AccessibilityTo reproduce this problem open the test.pdf and select the signature field. Choose or create a digital signature and select Continue.
Use the tab key to navigate the document.
You will see that keyboard focus moves from the Create button (upper right) to "View Certificate Details" and "Lock document after signing" never receives Focus."Lock document after signing" is not keyboard accessible.
Tested on WIndows 7 and WIndows 10 with Acrobat DC Pro and Reader 2019.021.20061 and 2019.021.20058.
This feature was…
5 votes -
Copying and Pasting of Form Fields Does no Longer Works
When Copying and Pasting form fields from one document to another the fields are either rotated 90º or do not show up at all. Using MacOs Catalina and latest version of Acrobat.
1 vote -
When converting to a Word document, make the boxes tables, not pictures of a box
When converting a PDF, please convert boxes to tables (with one cell), not to pictures of a box. Boxes are usually in forms for people to write in. You can't write in a picture of a box in a Word document! If the box was just supposed to be a picture of a box, it will still be a picture of a box if it is formatted as a table. Please default things to making documents have editable content. And keep doing better than Word converting PDF's!
1 vote -
Cursor changes to hand tool after exiting full screen mode
I have a selection (arrow) type of cursor set as default. In the full screen mode it changes to hand tool (which I don't mind). But when I exit from full screen mode, cursor is still in hand (pan) mode. It should switch back to the selection tool.
2 votes -
It's 2020--we need Acrobat Pro x64 for Windows
It's 2020. We still do not have Acrobat Pro x64. Our company develops engineering solutions around the world for aerospace and car companies, and the aerospace models are enormously complex--despite all efforts to compress models and use other formats to reduce size, the fact is that Acrobat does not handle these well, often freezing or crashing (even more prevalent since the Windows 10 required switch, as Win10 is so consistently buggy). It's 2020 and there is no excuse that we're still asking for a 64-bit version of Acrobat Pro on Windows. If you've already moved to x64 for Mac, you've fought half the battle already. Please, get this done this year.
It's 2020. We still do not have Acrobat Pro x64. Our company develops engineering solutions around the world for aerospace and car companies, and the aerospace models are enormously complex--despite all efforts to compress models and use other formats to reduce size, the fact is that Acrobat does not handle these well, often freezing or crashing (even more prevalent since the Windows 10 required switch, as Win10 is so consistently buggy). It's 2020 and there is no excuse that we're still asking for a 64-bit version of Acrobat Pro on Windows. If you've already moved to x64 for Mac, you've…
4 votes -
13 votes
Hi,
Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.
Regards,
Sandeep -
Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working
I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
Safari Browser 12.11.1
No updates for MAC or Adobe needed at this time.
Reliable internet connection.4 votesHello,
We are sorry that you are facing this issue in install of Acrobat DC on Mac 10.14.5.
To investigate further, we need you all to collect logs and share with us so that we can investigate the issue.
Download the log collector tool for mac from:
https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html
Run the dmg, collect the logs and attach the log .zxp file.
Thanks,
Karan -
Acrobat DC Windows links bug
I created a Word document with some hyperlinks to PDF file, then I exported the Word file to PDF using the Acrobat DC component inside Word.
The links in the resulted PDF works well with Acrobat for macOS, it doesn't work with Acrobat DC on Windows. The links is broken if the target is a file with a name of 1 to 2 characters (es.: 0.pdf, 00.pdf).
It's very strange, it's hard to explain...1 vote -
NO access to Bookmarks. Where are they?
You have removed the access to bookmarks. If not removed you have made them too difficult to locate so we can create a Bookmark.
1 vote -
I ask you to make a working pop-up calendar when the Adobe Acrobat DC program works in Russian.
Good afternoon!
When the Adobe Acrobat DC program works in Russian, the pop-up calendar does not work.
When the Adobe Acrobat DC program works in English, a pop-up calendar works.
I ask you to make a working pop-up calendar when the Adobe Acrobat DC program works in Russian.
In the attachment is a video file.
1 vote -
Adobe Acrobat PRO 2017 cannot use Epson DS-520 Scanner
OSX Catalina with Acrobat PRO 2017, and networked scanner Epson
DS-520. I have installed the latest drivers and software for both
the Adobe software and the Scanner. When I start Acrobat and select
"Create PDF from Scanner", I get a pop up window with a choice of
scanners. I then select the EPSON DS-520 from the list and click
on SCAN. The SCAN button is then grey'ed out for a moment and
then its back to its original (blue) color.Acrobat Pro just sits there doing nothing, no Epson Software appears
and Acrobat Pro shows no progress indicator. If I try to start
Create From Scanner again a dialogue appears saying "This operation
is not allowed, since scanning is in progress"If I select QUIT Acrobat Pro I get the same dialogue box and end
up having to Force Quit Acrobat Pro.Suggestions of how to resolve will be appreciated.
**vp
OSX Catalina with Acrobat PRO 2017, and networked scanner Epson
DS-520. I have installed the latest drivers and software for both
the Adobe software and the Scanner. When I start Acrobat and select
"Create PDF from Scanner", I get a pop up window with a choice of
scanners. I then select the EPSON DS-520 from the list and click
on SCAN. The SCAN button is then grey'ed out for a moment and
then its back to its original (blue) color.Acrobat Pro just sits there doing nothing, no Epson Software appears
and Acrobat Pro shows no progress indicator. If I…1 vote -
Seriennummer löschen
Halo,
ich möchte eine Seriennummer nicht mehr behalten.
Ich will sie weder übertragen noch meinen Account löschen.
Ich brauche die Seriennummer nicht mehr und will sie von meinem Account gelöscht haben.1 vote -
Adobe Pro crash - while making bookmarks
Error: "Faulting application name: Acrobat.exe, version: 20.9.20065.55827, time stamp: 0x5ec4493a
Faulting module name: PDDom.api, version: 20.9.20063.54258, time stamp: 0x5eaf4a2e
Exception code: 0xc0000005"I have tried updating to latest version and also uninstall re- installed again
1 vote -
Feature to synchronise annotations alone
I am a medical student and i read a lot of medical books in adobe reader. Each book is around 1 GB. I read in my ipad or iphone while travel or when im at ward. When i am at my room i read from my mac pro or macbook. If i need to synchronise the highlighted/underlined/annotated portions of any pdf accross all those devices, the entire pdf need to be synced which accounts to a huge amount of data per day. It is better if there is an option to synchronise annotations alone.
1 vote -
Ctrl+shift+G not working
When you hover over "Previous" in "Find", the tooltip tells you that the keyboard shortcut for "Find previous" is Ctrl+shift+G. Apparently, it is actually mapped to pop-up note.
Ctrl+G and F3 ("Find next"), and Shift+F3 still work.
Acrobat Reader has the same problem.
2 votesHi,
Thanks for reaching out to us.
We are fixing this concern with our Next upcoming update.Regards
Ayush
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