12552 results found

1. Send & Track Personalized Email Message

   Allow users to edit and save a new default email Subject and body Message when using Send & Track. This is useful for those companies that send PDF files on a regular basis with a particular form letter attached to the file. Currently, we have to cut and paste our message into the default form each time. It would be nice to eliminate this step.

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   Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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2. How about honoring Automatically Install Update by NOT installing updates automatically with that option turned OFF
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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   By default auto-update feature is turned ON, but you can infact turn it OFF.
   http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html?zoom_highlight=updates#idkeyname_1_20396

   Let us know if it solves the issue.

3. Acrobat Pro XI crashes during scan

   A patch is urgently needed for Adobe Acrobat Pro XI and DC to overcome Windows' misbehavior vs. Acrobat after the latest update. Acrobat crashes during scan under Windows 10 latest update, often when one scans the first page, but sometimes only after one page or maximum two. I verified that by installing a fresh Windows 10 Enterprise, checked that Acrobat works; then Windows 10 was updated to the latest version and Acrobat scan stopped working on TWO different computers.

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   11 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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   Resolved  ·  Lovekesh garg responded

   We are glad to hear that the issue is resolved. Please get back to us if you face any other issue.
   Thanks.

4. how to improve adobe acrobat dc

   I have been using adobe acrobat pro 9 for over 10 years, and recently I have to switch over to acrobat DC, and find it bizarre.
   
   1. First, the user interface has been completely redesign, not allowing one to switch back to the previous UI.
   2. Also, I find the number of key strokes needed to do a simple task, has greatly increase. I do a lot of cut-and-paste with my old acrobat, and it was convenient. With the new DC, after finally figure out how to do it, it involves a lot more key strokes. A regression!
   3. The new acrobat does not interface well with other Tex software, like Winedt. One has to close the pdf file generated by Acrobat before
   one can run the Tex compiler again. That wasn't the case with the
   old Acrobat. In fact, some Tex user community is advocating to stay away from the new Adobe.

   I have been using adobe acrobat pro 9 for over 10 years, and recently I have to switch over to acrobat DC, and find it bizarre.
   
   1. First, the user interface has been completely redesign, not allowing one to switch back to the previous UI.
   2. Also, I find the number of key strokes needed to do a simple task, has greatly increase. I do a lot of cut-and-paste with my old acrobat, and it was convenient. With the new DC, after finally figure out how to do it, it involves a lot more key strokes. A regression!
   3. The… more

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   Resolved  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. BUG: DC PRO crash while highlighting and comments on scanned hand written notes document

   Brand new Win 10 Surface Book with everything updated including Acrobat. When highlighting and adding comments to a scanned handwritten document, DC PRO crashed and hours of work were lost as the file I was working on was not in the temporary saved files. In troubleshooting, I found that auto-save to temporary files was not turned on in preferences. I am used to working with MS Word which automatically saves every document you have opened and changed and I assumed Adobe would do likewise. I have not had a crash like this on DC PRO like many others have reported but after reading the reports I will be saving the file I am editing myself every 5 minutes along with the temporary file auto save which is now activated. It seems absurd that an expensive program like this does not allow recovery of documents in event of a crash. NONSENSE! I would send an error report but none was even generated. How do you expect to prevent problems like this in future if the program does not even produce an error report? Again, pure nonsense.

   Brand new Win 10 Surface Book with everything updated including Acrobat. When highlighting and adding comments to a scanned handwritten document, DC PRO crashed and hours of work were lost as the file I was working on was not in the temporary saved files. In troubleshooting, I found that auto-save to temporary files was not turned on in preferences. I am used to working with MS Word which automatically saves every document you have opened and changed and I assumed Adobe would do likewise. I have not had a crash like this on DC PRO like many others have reported… more

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   Planned  ·  2 comments  ·  Commenting  ·  Delete…  ·  Admin →
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6. How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff...

   How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff..

   7 votes

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. mailto

   Adobe Acrobat XI Pro mailto link opens IE first and then Outlook 2016. Default program for mailto protocol is set on Outlook 2016 and Adobe Acrobat Reader DC opens mailto link on Outlook 2016 only.

   Reset Acrobat XI Pro did not resolve the issue.

   Please assist on rectifying this.

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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8. OCR automation (cloud API or SDK)

   As a preprocessing step for our document analysis technology, we need to OCR hundreds of document scans. Since we need not only the recognized text, but also font information and text position, your OCR technology as integrated into the Acrobat DC provides the best quality for our needs, but unfortunately, there seems to be absolutely no possibility to automate the OCR process? Your mobile app seems to access some cloud api, since there you can make a picture with your phone and get the OCRed PDF within seconds from the Adobe servers, but the API is not public (at least up to our knowledge). Please let us know, if there is any way to automate the OCR process (we come with a document scan, you give us the OCRed PDF or XML etc.).

   As a preprocessing step for our document analysis technology, we need to OCR hundreds of document scans. Since we need not only the recognized text, but also font information and text position, your OCR technology as integrated into the Acrobat DC provides the best quality for our needs, but unfortunately, there seems to be absolutely no possibility to automate the OCR process? Your mobile app seems to access some cloud api, since there you can make a picture with your phone and get the OCRed PDF within seconds from the Adobe servers, but the API is not public (at least… more

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   Resolved  ·  0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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9. Vector Rasterise

   Rasterise all vectors option in the export PDF dialogue window.

   I use lots of detailed vector files in my layouts and when producing PDF's for approval this can be an issue as the files sizes can be too big to send back and forth over email. There are numerous work arounds but none really give a seamless document flow that should happen. Making a JPEG of my files and placing those instead of eps or ai files can be a headache also.

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   2 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We will reach out to you in case any information is needed.

   Thanks
   Tanvi

10. Running Sierra 10.12.6. Acrobat pro won't open properly.

    Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
    I can see it in the menu bar at the top of the screen, but it won't open any further than that.
    I have been able to click on file-open and managed to open a file, but none of the tool functions work.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Apologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:

    “~/Library/Logs/Adobe/Acrobat Update Helper DC.log”

    “~/Library/Logs/Adobe/Acrobat Updater DC.log”

    “/Var/log/install.log”

11. Too many similar products - very confusing.

    I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.

    Please straighten all this out and explain it so we can all understand what we have and don’t have, and what we could have with the other products.

    I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.

    Please straighten all this out and explain it so we can all understand what we have and… more

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    Resolved  ·  0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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12. adobe sign android no internet connection

    everytime i use my credentials to sign in before i can type my password, it says there is no internet connection and asks me to retry

    2 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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13. Issue with Order Tabs Manual versus Unspecified

    May be a bug. This is for Adobe Acrobat Standard DC Version 2015.006.30355. Happens when dealing with RADIO buttons and using Manual Tabs setting. I can move the Radio group field over and over in the right panel, but it will go right back to original position after a Save and open in edit again. After moving it in right panel, it won't change the tab # when viewing tab numbers either. Discovered I have to select "Order Tabs Unspecified", make the move, and then save. It defaults back to Manual after every save (even when still in edit mode), so have to reset to "unspecified" if additional moves needed. Also noticed that even though I have a particular order on the Radio button CHOICES, it will randomly just order them differently. Ex: Made A, B and C choices. After a Save, the order may be C, B, A. Have to set to "Unspecified", manually move in right panel, and then save to make them stick. If it ever defaults back to Manual Tabs while doing multiple reorders, they don't stay. Has to be unspecified. I couldn't find any available reference that said this was the 'normal' procedure. All documents I found always referenced the MANUAL move.

    May be a bug. This is for Adobe Acrobat Standard DC Version 2015.006.30355. Happens when dealing with RADIO buttons and using Manual Tabs setting. I can move the Radio group field over and over in the right panel, but it will go right back to original position after a Save and open in edit again. After moving it in right panel, it won't change the tab # when viewing tab numbers either. Discovered I have to select "Order Tabs Unspecified", make the move, and then save. It defaults back to Manual after every save (even when still in edit mode),… more

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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14. Track changes to pdf

    An option to track changes to a fill-able pdf by the signer. Docusign has this option. You can download a sprea sheet and it shows the original values and the final values. So you can compare and see what was changed.

    4 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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15. Sanitize

    Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

16. The Open Shortcut and Remove Shortcut selections are too close together! I've once again accidentally removed the Comments shortcut!
    2 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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17. Acrobat Pro DC needs to allow you to NOT open the document when you convert from Word to PDF

    Acrobat Pro DC needs to allow you to NOT open the document when you convert from Word to PDF.

    • 

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    2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    try67’s response is correct.

    Thanks
    Tanvi

18. Feature requests for enhancing PDF Portfolios - • Distribution of content updates - Ability to manage a portfolio centrally without trying

    Feature requests for enhancing PDF Portfolios from Pennsylvania Gaming Control Board -
    • Distribution of content updates - Ability to manage a portfolio centrally without trying to go through a content management system like Sharepoint.
    • Annotations – mainly the ability to carry over the comments and highlights each board member has done when a document in the central portfolio is updated.
    • Easy to Navigate – Ability to add an Agenda page with hotlinks to the different sections in the Portfolio.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your valuable feedback. We have taken your feature request.

    Thanks
    Tanvi

19. Acrobat Pro 8 Feature

    Hi Team,

    The functionality of PDF comparison that was available in Acrobat Pro 8 was great and would like to use the same, could you please guide, if we have license for Acrobat Pro DC then we could use the earlier version.

    Especially for textual comparison of pdfs.

    Thanks,
    Raj

    2 votes

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    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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20. Please add Pinning of Bookmarks to LHP on Acrobat DC (Classic)

    Please add the Pinning of Bookmarks/Pages on the left hand pannel to Adobe Professional DC (Classic).
    We have end users who scan thousands of pages a day and find this to be an unacceptable waste of time.

    https://helpx.adobe.com/acrobat/using/whats-new.html#RetainLHPState

    3 votes

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    Resolved  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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