13593 results found

1. How do I upload Open Sans Light Font into my Adobe Acrobat

   How do I upload Open Sans Light Font into my Adobe Acrobat

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminGaurav Sharma (Software Engineer, Adobe) responded

   For that to work, you will need the original font file.
   To install the font:
   https://support.microsoft.com/en-us/help/314960/how-to-install-or-remove-a-font-in-windows

   After installing the font, relaunch Acrobat. You should be able to use the installed font in Acrobat after relaunch.

2. Can not get Acrobat Pro DC to run after download. It opens up but then shuts down in a few seconds

   Can not get Acrobat Pro DC to run after download. It opens up but then shuts down in a few seconds

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   1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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3. New Pro DC subscription purchased, won't install

   I paid $190 (inc. tax) on June 26 for Acrobat Pro DC - yet every time I open Acrobat, there's a little circle in the lower left hand corner saying "subscription expired" with a "buy" button beneath it - I want to know I have what I paid for!

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   Need Info  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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4. cannot edit form using livecycle designer as recommended. Upgrade needed with download not available.

   Need livecycle designer in DC. Cannot edit form otherwise.

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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5. Freeze Issue When Zooming with Scroll Wheel

   When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try to zoom with the wheel out to where the page is fit in the window. Once it reaches that level it will freeze. No idea how to solve this other than switch to something like Revu and completely give up Acrobat.

   When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try… more

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you.
   Kindly share with us your machine details and Acrobat version.
   Also please provide us some sample files on which you are facing this issue

6. Please add OCR support for East Asian Languages (CJK) in vertical format

   Currently Acrobat Pro DC recognizes Chinese and Japanese (and probably Korean) in left-to right horizontal format, but does not handle vertical text reliably. The apparent reason is that in edit mode text areas are always defined horizontally. An explicit configuration option for vertical text would fix this. The attached file if a pdf scan of the first section of a recently published Japanese book.

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   1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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7. can there be a way to change the ui colour like with the other apps or a way to pick a colour in the cc app and it syncs across all the apps

   can there be a way to change the ui colour like with the other apps or a way to pick a colour in the cc app and it syncs across all the apps associated with your cc idea

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. Copy-paste for ligatures

   When selecting and copying passages of text from a PDF, commonly ligatures (e.g. special characters that represent a group of two characteris such as "fl"), are copied as special characters.

   Upon pasting into Word or other software these special characters are often not recognized.

   It would make much sense to have "smart" copy-and-paste that automatically converts ligatures into the respective single characters.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. Duplicate pages and duplicate every page, duplicate every other pages in organize view.

   In the organize view have an option to Duplicate pages and duplicate every page, duplicate every other pages in organize view.

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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10. allow copying of objects by pressing the ctrl key while dragging the object

    allow copying of objects by pressing the ctrl key while dragging the object

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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11. trial expired for subscriber

    No matter waht I do, Im stuck with " your trial is expired" Im a subscriber and I want to use the full features of acrobat dc. 2. FIX IT. 3. Windows. 4. Fixed. 5. Ive observed that this ****** me off.

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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12. Bug in Acrobat's calculation of exponential (Type2) function

    Hi,

    Attached files show a severe bug in calculation of a simple Type2 (exponential interpolation) function in all Acrobat versions, including the latest DC beta.

    The only difference between the 2 files is the type of function used to implement the simple function ‘y = 1 – x’ to accomplish a TR function on a SoftMask that inverts the values.

    The one that is correctly rendered is InvertingTRasType4.pdf which uses a Type 4 (PS) calculator function type with operators:
    { 1 exch sub }

    The one that is completely wrong is InvertingTRasType2.pdf which uses a Type 2 exponential interpolation function with C0=1, C1=0 and N=1

    Both function should be equivalent in the domain [0 1].

    Hi,

    Attached files show a severe bug in calculation of a simple Type2 (exponential interpolation) function in all Acrobat versions, including the latest DC beta.

    The only difference between the 2 files is the type of function used to implement the simple function ‘y = 1 – x’ to accomplish a TR function on a SoftMask that inverts the values.

    The one that is correctly rendered is InvertingTRasType4.pdf which uses a Type 4 (PS) calculator function type with operators:
    { 1 exch sub }

    The one that is completely wrong is InvertingTRasType2.pdf which uses a Type… more

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    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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13. May/June 2018 - Adobe Pro DC download link - NOT GOOD

    Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older download in my files. I uninstalled the June 2018 download and reinstalled the Feb 2018 download and all is good.

    Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older… more

    3 votes

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

14. Issues with FIll in and Sign Feature in Acrobat Pro

    I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers this error when I hit the "A" key. Many other letters and numbers work without a problem but some of the other keys have issues as well. What's the deal?

    This is totally ridiculous that you need to go into preferences, disable the hot keys, then go back to your document, type the text you need added to the page and then go back to preferences and re-enable the hotkeys which are supposed to be a convenience. What does it matter that you're adding text to a document that doesn't have fields. That seems like a glitch in the program. It allows you to type any of the letter, number, or symbol keys that aren't associated with shortcuts but doesn't let you type the 5-10 "hot keys". One function is definitely not related to the other.

    I'm not looking to go through the extra step process to add fields. I'm just looking to drop text in various parts of the document and be able to sign and send in a seamless step process. I shouldn't have to turn off accelerator keys in preferences and shouldn't have to go to Prepare Forms tools to drop text boxes to fill out and then come back to drop signatures. The tool functionality is there and shouldn't conflict with single key accelerators.

    I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers… more

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

    Regards,
    Sandeep

15. permanently hide menu bar (File,edit,view,window,help) permanently

    permanently hide menu bar (File,edit,view,window,help) permanently
    How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat dc pro where i can permenently hide menu bar ((File,edit,view,window,help) raw line completely?
    benefit of this is user will get more space on document visibility, as this menu bar usage never happen mostly being reader work in adobe acrobat dc. if you see foxit reader, then it has customize option to give more visibility on document view by hiding tab, customizing tool ribbon shift on upper side. if above option implemented then, menu bar ((File,edit,view,window,help) raw horizontal line will be removed and home, tool horizontal pane will shift to upper side inplace of menu bar((File,edit,view,window,help)).can you please help on this?

    permanently hide menu bar (File,edit,view,window,help) permanently
    How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat… more

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    3 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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16. Please add the ability to select an application-level default size. Having to select "Actual size" is not good.

    I imagine if the pdf file was created from another application, and was set to "Fit" this print setting carried over to Adobe. If so, there needs to be a way to reset default print setting from print dialog box to change to "Actual." I don't know if if the original file was set to that or not as I don't have it but please look into this. It's very important issue.

    Thank you,

    Sandy

    3 votes

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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    Under review  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for providing this feature request. Our engineering team will look into this.

    Regards,
    Ritesh

17. More license options.

    It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

18. When, if ever, will we see Acrobat thumbnail previews in Windows Explorer?

    Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.

    Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?

    Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows — a size that displays PSD thumbnails perfectly.

    Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.

    Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?

    Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you.
    We tried the scenario and it is working fine at our end.

    Kindly share with us the acrobat version that you are using.

19. Acrobat DC Pro Field Transparency tick box missing

    Acrobat DC Pro Field Transparency tick box missing. Mac 10.13.4

    Prepare form makes fields with transparent Fill/Boarder.
    Create a check box. Boarder black / Fill White by default. Go to properties / Appearance to change. Open colour pallet. Transpanrecy option no longer there.
    Spoke to tech support. On for an hour on my screen. Windows version fine their end so defo Mac bug with High Sierra. They gave me a Jscript to work around but only works on single fields at a time.
    NEEDS SORTING FAST PLEASE!

    3 votes

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    2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Resolved  ·  Bhavna Negi responded

    Please await for upcoming releases to check the issue.
    Adobe is aware and the same is noted at https://helpx.adobe.com/au/acrobat/kb/acrobat-compatibility-with-mac-high-sierra.html

20. Ability to disable Password Encryption for PDF documents, without disabling Protected Mode

    In order to disable the password encryption option within Adobe Acrobat Standard and Professional DC, the complete security suite under Protected Mode needs to be disabled. This means that Enterprises that don't want users to password encrypt PDF documents have to remove the built in Sandboxing solution for PDF documents, thus compromising their security controls.
    There should be a granular capability to disable the option to password encrypt PDF documents, without having to turn-off other security features.

    3 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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