11851 results found
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Notes ("add note to text") not updated to Retina resolution on macOs
Just wanted to let you all know that it appears that the notes ("add note to text") part of Acrobat Pro DC and Acrobat Reader has not been updated to match the Retina displays of Macbooks as the other parts of the program have. When you click the note it shows up correct resolution... when you mouse over it... it comes up old pixelated low resolution.
1 vote -
cannot send documents for signature
- - cannot send documents for signature.
2.- I open the file, select the option send for signature, fill the information, click next
3.- I run Windows 7 Enterprise Version 6.1
4.- I expect to continue the process after clicking Next
5.- a window appears and there they ask me to upgrade but I already have the Adobe Acrobat Pro DC
1 vote -
When drawing an arrow with arrow tool, tip of arrow is NOT pointed; the blunt end of longer line that forms arrow appears over tip
When drawing an arrow with the arrow tool in the Comment Tool section, the tip of the arrow should be pointed. Instead, it looks like this (see image below). I am a proofreader by profession. I cannot use the tool because visually, it's too distracting. I would use this tool often, however, if the arrow had the pointed tip that it SHOULD.
1 vote -
Archived comments' quality
After completed adding comments from all the people, I downloaded the comments as fdf file and imported to the original file ("save as an Archived file" is not available today), and found the comments quality is changed. it is no problem during online shared review, but after download the place of comments are changed. especially Strikethrough is terrible. It needs manually checking.
Also the strikethrough color is really different from online and desktop. it is really clear online, but the same strikethrough is almost invisible on desktop.
Please fix this bug soon please.
1 vote -
The old version allowed the user to copy the the X,Y coordinates to clipboard when right clicking the mouse while using the Geospatial Tool.
This is not so much an idea as it is a complaint that I'm not able to do what I use to with the old version.
I would like to be able to copy X,Y coordinates from a geospatial enabled PDF to clipboard with a mouse right click. When I right click, it doesn't give me this option. Please add it back.1 vote -
How do I delete a tick in a saved document
I've used a tick (under 'Fill and Sign') in my document. I save the document under a different name. I don't want the tick to appear in the new document. How do I delete it?
1 vote -
Adobe DC - Send for Signature - Complete in Any Order
Is there a reason why Adobe Acrobat DC "Send for Signature" tool does not provide the capability of sending signatures completed in any order? Currently, it only allows completion in order. The "Complete in any order" is only available in the Adobe Sign/Document Cloud side, but not directly on the Adobe Acrobat DC side. Strange - this appears to be an oversight that should be corrected.
1 vote -
Not working as it is supposed too I have not been able to inport a legable document from PDF
Make it work as I was told it would
1 voteCould you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. -
Combine Files errors encountered message options
When Acrobat encounters an error while combining files, the following message is shown. The options are Return to the File List, and Open Combined File. If the user wants to open the combined file AND review the files which caused errors, they have to combine the files twice (which can take a long time depending on the number and type of files). Note that if many files were combined, not all of the files can be seen in the main window in the background (behind the error message window). Adobe should make it possible to open the combined files AND…
1 voteThanks for your feedback. It is under consideration. We will keep you posted on any update.
Thanks
Tanvi -
Bug: Account name not updated with Adobe Account
I have a CC account with my university.
I have a preferred name which is the only name displayed on my Adobe account (online and in all CC Applications like PS, AI, etc.).
But on Adobe DC, my former name is displayed somehow.
Despite the name not appearing on any of my actual Adobe account information.1 voteHello,
When you say Adobe DC, I believe you mean Acrobat Pro DC?
Try the following steps and let us know if that helps:
1. Launch Acrobat.
2. Click on your name at the top right corner. And click on Sign-out.
3. Close Acrobat and re-launch, it should ask for re-login. Enter your Adobe-ID and check.Let us know if that helps.
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Custom Stamp unavailable in Acrobat for Mac
Custom stamp isn't populating the Stamp icon in Acrobat DC Pro for some Macs even when it is in the Stamp Folder. The custom stamp works on all Windows OS and all Mac OS but a few Mac users are having that issue.
1 voteHello,
Most likely this seems to be an issue with the permissions with a user profile on the system, please try the following steps and check if that helps.
1. Create a new user profile on the affected Mac machine, and test the scenario again.
2. Check the permission on Adobe folder and Sub-folders, match with non-affected Mac machines:Location of Adobe folder:
It’s in your user (Home) > Library folder. In recent versions of Mac OSX, this is hidden by default.
In the Finder, hold down the Option key first while choosing Go > Library so you can see it.
Then find it in:
Library > Application Support > “Adobe” > Acrobat > DC > Stampslet us know how it goes.
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Insert Page Error
I insert a file (page) and it just duplicates page 1 as page 2. Doesn't allow me to insert a different file, it just duplicates page 1
1 vote -
Unapplyable comment, and import FDF file to PDF file
Could not find the menu for import FDF file to PDF file. It was next to Export all the comments to FDF file. Sometimes I need to merge some different reviewers' comments into 1 PDF file, I need this.
Also, online review is not available for some kind of commenting? but it didn't say detail or how to solve the problem, I could not do anything. Is it possible to show us what was wrong?
1 voteDoes this help?
https://helpx.adobe.com/acrobat/using/importing-exporting-comments.htmlFor your second question, can please please explain some exact workflow where you are stuck?
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Shortcut for encrypting
We are encrypting documents all the time.
It would be amazing if there was a keyboard shortcut to encrypt a document (with password option).
Fingerprint log in option is more used nowadays, May I open all my files with my fingerprint? It can be an integration between Adobe and Windows Hello. I could add several passwords for all the files but the unique - and swiftest - password could be my fingerprint.
1 vote -
Print to PDF
Dear Adobe team.
I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I…1 vote -
rudraksh maan
This service operative wasted over an hour of my time. He is not qualified enough to fix simple problems.
Please view chat on Bomgar and get back to me. He wasted over an hour of my time. Luckily I spoke to someone else and they fixed issue in 15 minutes.1 voteInformed the Customer support Lead.
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Even after removing text layer, Acrobat refuses ClearScan OCR because "page contains renderable text."
Even after I remove the hidden text layer in a PDF, I'm still not able to run an OCR with "ClearScan" (i.e. "Editable Text and Images"). It's strange because the text layer appears to be gone, yet running OCR produces the error "Acrobat could not perform recognition because: page contains renderable text."
1 voteHi Odysseus,
Can you please share the exact steps so that we can understand the issue completely?
Also, Did you try the steps mentioned earlier?Regards,
Mohit Kumar -
Create "Save As" or "Clear Form" for Adobe "Fill & Sign"
Create "Save As" or "Clear Form" for Adobe "Fill & Sign" so that we don't overwrite an original form and have to re-download each time we use the form.
1 voteHi,
You can always do a Save As from the File menu once you fill the form.
Regards,
Sandeep -
[BUG] Acrobat export to Word will change randomly page orientation
With Acrobat Pro DC v 2018.011.20058, I am editing an existing PDF. Once the document is exported to Word, mixed page orientation occurs, while the page orientation seems the same across the document within Acrobat. Steps to reproduce: open the attached PDF and export to Word. Platform Windows 10
1 voteMarking as resolved.
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Incorrect entering of comments when more than one window open on a document
Reproducing the bug:
1) Open a document
2) Enable comments
3) Open a new window for that document
4) Enable comments in the new window
5) Go back to the original window for the document
6) Enter an edit (e.g. replace text)The program jumps to the second window for entering the edit. This is not at all desirable or expected behavior.
1 vote
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