11474 results found
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Cannot hide junky tool pane in DC pro
Every time Pro starts I have to press Shift-F4 before I do anything else.
Maybe someone has some javascript that can be used at startup to close the pane automatically?
1 vote -
Open folder of PDF from Home dashboard
I would like to be able to open the folder from where the PDF resides from the Home dashboard.
1 vote -
help me add symbol
I need symbols to be added to edit my pdf files.
1 voteCould you elaborate on the problem you are facing and exact steps to reproduce the problem?
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Bug Report - Cannot access Document Cloud Despite being "signed in"
I am signed in and I also tried to do a repair. I cannot get into the document cloud as it says to sign in. The sign in button does not work. The menu sign in/sign out shows I am signed in. Nothing is working and I could really use these documents now.
1 voteMarking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.
Regards,
Sandeep -
End brackets won't go away
I have a lease document where the end brackets mysteriously stick around on one page. The tag works fine when uploaded to Adobe Sign but the brackets are still there. All of the tags and brackets work fine in other parts of the document (even with the extra spaces at the end between the text and end brackets).
Here are the shortcut tags I used for the bottom two:
{{#propertyAddress=propertyAddresses:prefill:font(size=auto)}}
{{#startDate=startDatees:prefill:isdate}}I also tried taking out "font(size=auto)" on both tags, but that didn't seem to help.
Currently using Mac Sierra, Adobe InDesign CC2018, and…
1 vote -
Kindle/KDP/Amazon reformats PDFs to fit its tiny format. Results have errors--photos resized and scattered, text overlays text,
KDP/Kindle/Amazon reformats PDFs badly--photos are scattered + mal-sized, text overlaid other text (espec. after photos). Could Adobe put attention on this problem, plz. Editing PDF in Adobe does not solve problem. (Consider: Would creating smaller original PDFs (in Kindle size, for instance) make converting to Kindle, or any small format, more accurate?)
1 vote -
Verification email not coming through
I am not receiving the notification email to complete setting up my new account. There is nothing in the Junk folder.
Thanks,
Ben
1 vote -
1 vote
Hi,
Can you please provide the scenario in which you are facing the KeyChain
dialog?Thanks
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Exporting a PDF as a .docx should preserve the formatting
The .docx document created does not save formatting to allow updating of TOC or figures. It also removes spaces in some places. I understand from your tech support that this is not a P1 bug, but rather a feature that does not exist. This is a huge short coming as it really makes updating the document difficult. There should at least be a message warning the user that these features are not saved if one tries to export a PDF to MSW.
Also, saving changes to the now .docx document will arbitrarily remove some spaces between words1 vote -
Learning how to use my subscription
After 2 years and 7 months I am just learning that I have to be signed in to use my subscription to Acrobat Dc properly. Maybe this is understood but it would have been nice if it was explained back in 2015. I have been using software that works sometime and not others. I found it hard to edit or save files at times and thought the software was a beta version (not fully tested)
1 vote -
Hyperlinks disappear when I create a PDF from Visio. Can you provide feedback?
How can I keep links from Visio to PDF
1 voteHi ,
To keep links in converted pdf, please apply/check motioned setting:
Launch Visio, got to menu Acrobat→ Preferences. In Acrobat PDFMaker Setting select/check “Add Links” under “Application Setting”.
Now convert the visio file to pdf and let us know if you face any problem.Thanks,
Mridula -
Soft hypen changes not showing in Acrobat DC PDF Compare Report
Hi Team
Issue in PDF Compare
SUBJECT: DC compare PDF soft hypen changes not shown
Issue: While comparing the below mentioned 2 PDF in Acrobat DC
a. Soft hypen checkingFPPCS6.pdf
b. Soft hypen checkingREVCS6.pdf
In "Soft hypen checkingREVCS6" there is soft hypen changes in First paragraph 3rd and 4th line, and in Second paragraph 3rd and 9th line.
In DC compare report it not showing the changes in both Textual and visual compare. I attached the DC compare report
If we compare the same in Acrobat 7 Textual compare Side by side report in…
1 vote -
size of highlighter mouse is HUGE all of a sudden
pointer has turned into huge blob. Is there a way to control this new size
1 vote -
File remains open behind the scene even when tab closed
This is a recurring problem with Adobe Acrobat Pro DC: When a file is closed in Acrobat (by closing the corresponding tab), the program doesn't not release the file. As a result, the file cannot be renamed or moved until Adobe Acrobat Pro DC is closed. I have attached an image of the error dialog that pops up. This is on Windows.
Of course, this is a major inconvenience because I have many tabs open and closing Adobe merely to be able to rename a file that's no longer supposed to be open in Adobe is not something that enhances…
1 voteThe error here explains that the PDF is opened in Adobe PRO.
This could be because the file is still writing the changes made in the PDF.
Could be that the file is opened from a server location/shared servers. And that the change is waiting to commit.
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How to modify or hide adobe acrobat DC properties
I would like to know how to delete or hide properties in Acrobat Pro DC? For example, the dates modified, the created, and the edit time. This would be great for documents that are reused over the course of time.
1 voteHello Greg,
Since I haven’t heard from you,I believe the issue has been resolved. Please feel free to share any issues in future if any.Thanks
Rachit -
1 vote
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Combine Emails and Attachments
I'd love for Adobe to add support for combining and convert email attachments. We use Adobe Acrobat for bulk printing, and it would be wonderful if we could load email messages (.msg) files in the combine files to Adobe box, and then print them.
1 voteHi
This is already present in Acrobat – Combine menu.
1. click on File>Create > Combine Files into Single PDF.
2. Click on Add Files dropdown and select Add Email.Alternatively, you can drag and drop emails on Acrobat’s combine window.
Thanks
Tanvi -
Fill and sign loses data
I fill data in a PDF form and save the changes. When I return to the document at a later stage, and make a single change, I lose all the previous data entered, only retaining the last change. It is annoying to lose all your typed data.
Luckily I save it in Dropbox, so can get back to original revisions.
1 voteWe have identified the issue and have logged a bug for the same. We will let you know once we have any further update.
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Need to go back
Adobe Acrobat Pro DC is way too cumbersome. The old Acrobat Pro 9 was much more user friendly. Too much time is spent trying to find out how to work with this version.
1 voteDC is now our prime product with all the active development. Change can be a little convenient but i assure you DC will not disappoint you.
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Can't save Extracted page
Working on a MAC (mac OS High Sierra v 10.13.2 updated 12.14.17) in Acrobat Pro DC v2018.009.20050
I think this problem started right after OS update.
Open a PDF document, extract a page, and now want to save that page.
A Save As PDF window opens but it is empty and you can't do anything. If you try it too many times it will lock up acrobat and you have to force quit. Does the same thing if you want to do a save as to an existing file and rename etc. Screenshot attached.1 vote
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