11474 results found
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Paper Capture Recognition service experienced an error
Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
"Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.1 voteIssue resolved at customer end.
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Signing in is an arduous process which doesn't work more often than not. I have since found I need to close and open multiple times.
I get the confirmation licensing message after logging in, but it always stays as 'log in' on the top right instead of my name. Restarting and clicking the login box sometimes fixes it. Longterm issue.
1 vote -
application hang when closing OLE window from PowerBuilder 12.5 application
Using Adobe Acrobat XI 11.0.23 (Acrobat, not Reader), our PowerBuilder 12.5 application hangs for 8-10 seconds when an OLE PDF window is closed. The same delay is seen with Reader DC 17.012.20093 and all subsequent versions but is not seen with Reader DC 17.009.20058 and older, or Reader XI 11.0.23 and older.
There seems to be some delay in the destruction of the OLE PDF viewer object; the delay can even be seen when closing a window containing an OLE PDF viewer from PowerBuilder 12.5 IDE.
1 vote -
Make it easier tobookmark pages in thumnail view
Make it easier tobookmark pages in thumnail view
1 vote -
Text call out tool properties not set as default
Text call out tool issue . After commenting on a document , the color of the call out box is changes to blue and this property made "default" through " make current property default " option. This change is valid as long as acrobat pro application remains open . When the application is restarted , the text call out box reverts back to the original properties i.e. white in color . This problem comes for the text call out tool only and other drawings markups retain their set properties even after restarting the application.
1 vote -
Enhance multiple files at the same time
- Enhance multiple files at one time
- Add the add files/folders option to select multiple files to enhance the same way I can do so when recognizing text
- Saves time - since this option will add OCR it will deskew the pages at the same time
1 voteNo update since 3 months. Solution suggested. So closing this thread.
Thanks. -
Windows metadata tag
The Windows properties metadata tag though not used by Adobe PDF cannot be added or changed. For other files as .jpg, MS Office this field is available in Windows Explorer and can be edited. I wish Adobe do the same with PDF in order to allow files to be searched by tags.
1 vote -
How to Deal with AcorAVdoc.Open's Exception on auto close the "no file exit" Dialog ?
Hi,I am writing a vba code, and need use AcroAVdoc.Open,but if no file exit , Acorbat application will show a Dialog ,it say" no file exit " and I need to use manual click the "OK" button to close the Dialog, anyone know how to control let the Dialog not show or auto click the "OK" button ??? I know AcroPDDoc.Open can do the same thing open file , I just want to know how to Control the AcroAVdoc.Open's Exception about open file failed, thanks ~~~~~
1 vote -
BUG: Protected View Acrobat DC 2015 fails, IE Enhanced Protected Mode
Steps to reproduce the issue:
1) Cleanly install Windows 7 from good media
2) Install Adobe Acrobat DC 2015.006.30355
3) Set Protected View to All Files
4) Check the box for Enable Enhanced Security
5) Observe how Protected View works in the Internet Explorer browser as shown in the below screen shot "protected view works".
6) Turn on Internet Explorer's Enhanced Protected Mode
7) Observe how protected view does not activate in the browser, as shown in the below screen shot "protected view fails".Observed on Windows 7 with Adobe Acrobat DC 2015.006.30355
and
Windows 10 with Adobe Acrobat DC…1 vote -
HTML export
There should be an option to export one PDF file to one HTML file. It should export it like if there is only one symbol in PDF.
1 vote -
Bug: Acrobat file created by InDesign export cannot be reduced in size; hangs Acrobat
A PDF which was created via an InDesign export, cannot be reduced in size in Adobe Acrobat Pro DC. It hangs Acrobat during the Reduce in Size option.
I have isolated the cause of the problem to the final letter "x" that was added at the end of the text in the Indesign CC file.. I will try to see if I can attach that file. I have attached a ZIP-compressed Adobe InDesign CC 2018 package. I have also attached the PDF file.
This problem is keeping me from reducing in size a very large file.
1 vote -
Distiller does not show all presets and not sorted
I have several settings/presets saved in the folder:
/Users/saschabucher/Library/Application Support/Adobe/Adobe PDF/Settings
But only some of them are showing up in the Distiller settings dropdown where you can set the preset. The ones showing up are not even in the alphabetic order. This is maybe related to the issue in InDesign where the script panel is also not anymore ordered.
This is may just cased by OSX High Sierra and SSD.
1 voteHi,
Thanks for your valuable feedback.
For Distiller setting dropdown not in alphabetic order we have logged a bug in our database.
And Setting which are not showing in dropdown this is not reproducible at our end. Can you please try reinstalling and updating Acrobat if its not updated to latest version? Let us know if this issue is still there.Best Regards!
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Ability to set defaults for: Thumbnail size, Thumbnail pane width, and thumbnail size
When creating or opening a new PDF, I always want my thumbnails to be displayed with 2 columns by default. ATM this involves manually stretching the pane over every time and is very time consuming.
If we could set the default pane width, thumbnail size, and # of columns it would really streamline my workflow.
1 voteHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Append all links in document
Provide the ability to append all the links and view all links in a pdf document without going page by page. Creating PDFs from a web page using multiple levels is not an option for many websites, and appending page by page is ridiculously time consuming.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you have any queries.
Thanks
Tanvi -
Page auto-numbering for multiple prints of a single-page PDF
I need to print a single-page PDF multiple times with a different page number on each printed page. How do I do that?
1 vote -
how do I delete adobe pro dc from my mac
Why is it so difficult to remove this software from my mac?
1 voteGo to /Applications/Adobe Acrobat DC/ and run “Acrobat Uninstaller”. This will uninstall Acrobat from your system.
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1 vote
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Convert Colors progress bar shows incorrect page number
When converting colors on a multi-page PDF file, after clicking OK, the progress bar that appears starts with showing "Converting Page 0" when it should be "Converting Page 1". Probably just using the pages array index (being zero based).
1 voteHi Rick, very fine observation that is, we have raised this to our engineer team.
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Password removal possibility to be introduced
Hi, Once a receiver has opened a password protected file, it should be possible to remove the password if one wants. I am too sick of this.
As an example, I get monthly bill from the Mobile operators for just few dollars. The bill needs to be uploaded for claim. Currently I have to take the print the PW protected file first, then scan the printed copy and save it and then again upload it1 voteDocument Open Password cannot be removed unless document editing permissions are given to the password. So ,considering the issue resolved.
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1 vote
I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
- Don't see your idea?