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Acrobat for Windows and Mac

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  3. Why the feature is needed

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  5. Observed result

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Acrobat for Windows and Mac

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12244 results found

  1. Fill & Sign check marks, X, radio button etc other than "sign" all disapear on some documents and show up on other documents. How to I fix?

    How to get the check mark to show up under the Fill and Sign feature?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Resolved  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    This is AsDesigned behavior. We show only the sign option for PDFs which have active form fields.

    For other PDFs all options)checkmark, cross, sign etc.) are displayed.

    Regards,
    Sandeep Grover

  2. Stack crash when using Advanced Search on Windows 7

    When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Acrobat.exe
    Application Version: 15.16.20039.54196
    Application Timestamp: 5728a758
    Fault Module Name: StackHash_f1a3
    Fault Module Version: 6.1.7601.24094
    Fault Module Timestamp: 5abedfcd
    Exception Code: c0000374
    Exception Offset: 000ce9fb
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081
    Additional Information 1: f1a3
    Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
    Additional Information 3: 491b
    Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca7

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    Need Info  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    Sorry to hear that you’re facing while using Find tool.
    In order to reproduce the issue in-house, can you please provide the following details :

    1. Please tell us the version of your Acrobat/Reader.
    2. Could you please share the workflow that you’re trying to perform using the Find tool?
    3. It will be great if you could share the crash dump with us.

    How to create crash logs on Windows environment?
    1. Retry the scenario where Acrobat crashes
    2. Do not close the pop-up when Acrobat crash
    3. Open Task manager
    4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
    5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
    - Open Run process (Win+R)
    - Type temp
    - Logs file will be available here with name “Acrobat.DMP…

  3. Egynte and Adobe Sign

    We are using Egnyte to send templates from Adobe sign and when the pop up box appears where you can choose which templates to send they are not organized in any specific way. I would like to have them sorted alphabetically or numerically.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  4. Bug Report: Auto-Locked Text Comment Tool (04/2018)

    Bug Report: Auto-Locked Text Comment Tool - how do you unlock the comment tool ("Locked" selection cannot be unchecked)? Please provide a concise & clear method for removed the "auto-lock" of the tools. The selection to reverse the lock is grayed out and cannot be unselected.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  5. your editing programme is so inflexible it's like trying to ride a bycicle under water

    fix it so it is worth using - value?

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  6. Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable

    Has anyone found a fix for this problem?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

  7. Click and Ship Labels do NOT print infornation BUG WITH USPS CLICK AND SHIP LABELS

    I am trying to print a shipping label from a Click and Ship Label through eBay and they print out the USPS but not a **** bit of information. I even tried other browsers to see if that would help but not a **** bit of difference.

    SEE PHOTO

    1 vote

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    1 comment  ·  PDF Forms  ·  Admin →
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  8. テキスト注釈で手打ちでフォトサイズ変更ができない

    テキスト注釈でフォトサイズを7pintなどと入力すると72pintに変更される巨大文字になる。逆に100pintにすると10point相当のサイズにしかならない。同僚PCでも同じ現象が発生。プルダウンのプリセットでのサイズ変更は正常

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Hey Jessica,

    I just bought this system, so I'm going to send you a document and ask you to sign it.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  10. editing pdf and question mark boxes

    I have been editing a PDF without problem, and now all of the sudden, I have a question mark in a box, littered throughout my PDF. It seems to occur over the letter T. It also won't let me into the text box to edit any more.

    Working on a large project with a tight deadline, with hours in the project already..

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  11. I cannot open Preflight in Acrobat Pro

    Preflight does nothing when I click on it. used to work, now it doesn't please help

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  12. Allow addiing voice dictation to Acrobat files

    I want to add voice commentary at various points on each page of a document. This will enhance the readers understanding.
    Dr. KARL VIEHE
    Washington, D.C,

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  13. When I go to change/update/remove headers, pages disappear

    Running Mac 10.11.6 and Acrobat Pro and when I go to change or update or remove the headers, I lose random pages within my document. I've tried updating the headers, removing the headers and adding headers and it nothing works. HELP.

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  14. dropdown list doesn't work

    I Added drop down list, change the properties to number and then preview.

    It remains blank

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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  15. not allowing me to edit my PDF. a box keeps popping up saying that "Adobe Acrobat has encountered an unknown error. Please Help!!

    i am trying to edit a PDF and it keeps showing a message that it is unavailable and i do not understand how i am supposed to fix this issue. If someone could please help me i would greatly appreciate it!

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  16. Adobe acrobat no usable any more... Sorry!!

    Your program hangs and struggle all the times when it opens a document. It take a time to open a document at the point it is making it unusable.

    It is not a great deal to open a pdf file, why Acrobat reader take a lot of time to open a file?

    Please make a performance update.

    1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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  17. I use GTX 1060 6Gb Graphic Card.Is that support to GPU acceleration.If Suport how can i do it

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Edward

    I belief students , Could

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  19. Adobe PDF Pack Image export Quality

    The Export PDF via Adobe Clouds PDF Pack uses a slider to select the Image quality when converting an Image to PNG, JPG, or TIFF. However, regardless of the setting, it outputs a low quality 792X1024 image. Whereas, Adobe Acrobat Pro can output 5100X6600 PNGs.

    If due to subscription, the PDF pack is not able to output different quality Images, there should not be a setting for quality and it should be noted in the subscriptions comparison table.

    1 vote

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    0 comments  ·  Exporting PDFs  ·  Admin →
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  20. Acrobat 2017 Pro Randomly Crashes after scan during OCR optimizatiom

    Acrobat pro 2017 randomly crashes after scan during OCR and Optimization. It happens on win 7 win 10 on 3 different computers with 8 and 16 gb using fujitsu 6130 and fujitsu 7160 Scanner works fine with foxit phantom and paper stream capture. I have tried running as administrator, with acrobat elevated, with other programs shut off at startup, internet access shut off, virus programs not running etc. I have seen that I am not the only one experiencing this problem across all version of windows and various scanners and from Acrobat xi through Acrobat DC. I have increased page…

    1 vote

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    6 comments  ·  Scanning and OCR  ·  Admin →
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