677 results found

1. Please bring back 'insert pages' the way it used to be.

   'Combine Files' doesn't combine. It creates 2 tabs, and that's not what I need. I need a single scrolling file of multiple pages. Maybe I'm doing something wrong. This new version is not intuitive or user friendly. It's visually ugly. There's too much clicking around to find the different tools that you need. Due to the weird organization, I'm wasting time trying to figure out how to get what I need. It's not efficient. Frankly, I hate everything about it.

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

2. "Executable code" Error Uploading Combined PDF to Court Sites

   The problem is as follows:

   • A PDF document is downloaded from the court site (10th Circuit Court of Appeals for example).
   • The downloaded PDF document needs to be combined with a Word brief to submit to the court.
   • The files are converted to PDF through File Explorer (select the Word document and downloaded PDF documents, right-click, Combine files in Acrobat)
   • Save the combined PDF.
   • Login to the site and attempt to upload the combined PDF, the following error occurs:

   <PDF> cannot be uploaded. Documents with executable code are not permitted.

   When uploading the files individually, there is no error. The combined PDF acquires executable code that "sanitizing" does not remove. The only recourse is to print the PDF to Adobe PDF printer, but that process removes bookmarks which are required in California court filings.

   The problem is as follows:

   • A PDF document is downloaded from the court site (10th Circuit Court of Appeals for example).
   • The downloaded PDF document needs to be combined with a Word brief to submit to the court.
   • The files are converted to PDF through File Explorer (select the Word document and downloaded PDF documents, right-click, Combine files in Acrobat)
   • Save the combined PDF.
   • Login to the site and attempt to upload the combined PDF, the following error occurs:

   <PDF> cannot be uploaded. Documents with executable code are not permitted.

   When uploading the files individually,… more

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3. Acrobat instability issues

   In the past hour, Acrobat has frozen and stopped responding 10 times from basic usage such as scrolling and marking the PDF with the draw tool. This has been a recurring issue for quite some time now and the new update has exacerbated this. This is making my job take far longer than it should and is simply unacceptable from a well established and widely used format such as PDF. Focus on stability instead of updates that put more bloatware in your program.

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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4. search

   It would be really great to have a search function that can actually function. Please, forget this AI add-on stuff, and just work on good basic functions for your PDF reader. I'd like to be able to switch between a 2-up view with scrolling without having to REPEATEDLY go through several layers of menu. I would never use Reader if I didn't have to for work: it's awful. Bloated, cluttered, awkward, and basic functions work badly or not at all.

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5. Give option to turn off "reopen closed PDFs" prompt

   The blue prompt box that says "Your last session ended abruptly. Click here to reopen the PDFs from the last session." comes up whenever I have closed a PDF and reopen another, regardless of how long it was open, how much of it I scrolled through, etc. It is driving me bonkers. Please add an option to turn the prompt off. If I had closed it by accident I would just reopen the file directly, I don't need to be prompted by the viewing program.

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6. add feature to adobe pro dc that allows the bookmark to appear and print on the page it is marking.

   add feature to adobe pro dc that allows the bookmark to appear and print on the page it is marking.

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   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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7. Turn off the f****ing bookmark and tools pane as default. I hate this s**t.

   Turn off the f**ing bookmark and tools pane as default. I hate this st. Takes 2/3 of my screen. Every f**ing time. I just want to view a PDF.

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8. Why can't i find any real help?

   Why can't i talk to an expert about the issues I'm having? All the tutorials are much too basic and scrolling through all the reams of posts is exhausting and never results in an answer. I need advice on how to save a pdf. file with radio buttons and fillable sections so i can send it to a client for completion. Why is there no detailed best practice on how to use pre-flight so that forms work for your clients?

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   Need Info  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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9. Mouse Scroll wheel - press for panning

   When working in CAD / DTP programs in Windows, almost all use scroll wheel also as panning tool (hand) when wheel is pressed down. As page manipulation is one of basic actions when viewing maps, plans etc. in Acrobat, it is very annoying that Acrobat acts differently as other programs.

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   0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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10. Why quit supporting software and creating new when the old doesn't even work right?

    Message from Adobe: "If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.

    In case your concern is not addressed in the latest version, please report the issue against Acrobat DC."

    I will translate this for you.

    If you have software that you love and that works, that is responsive, and that is stable, please stop using it. We have something fantastic for you!

    The interface is impossible to learn and understand,
    It regularly crashes,
    The scroll bars don't work,
    It regularly crashes,
    Signing documents is unusable. I stopped using it. I now use DocuSign.
    It regularly crashes,
    The forms engine is now unusable,
    It regularly crashes,
    Critical tasks are placed in absolutely stupid and inefficient places,
    It regularly crashes,
    It hangs on opening,
    It regularly crashes,
    It hangs when working,
    It regularly crashes,
    It hangs when closing,
    It regularly crashes,

    And it is slow beyond frustration, even approaching unusable.

    Does Adobe monitor this? This is unreal to have this many complaints about something with absolutely no response that I have seen from adobe. It is like they are purposefully hiding and waiting for it to fix itself.

    If Adobe is trying to make it easier for touch screens, just knock it off. People that do what most of these people do are not using a touch screen.

    One more letter in my exercise in futility. Take care everyone. I doubt Adobe is able or willing to respond and FIX THE PROBLEMS!!!!!!!

    Message from Adobe: "If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.

    In case your concern is not addressed in the latest version, please report the issue against Acrobat DC."

    I will translate this for you.

    If you have software that you love and that works, that is responsive, and that is stable, please stop using it. We have something fantastic for you!

    The interface is impossible to learn and understand,
    It regularly crashes,
    The scroll bars don't work,
    It regularly crashes, … more

    7 votes

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11. Scroll wheel for zoom should just automatically work.

    Scroll wheel for zoom should just automatically work. having to go in and enable, focus or set it up is stupidly detailed and costs me time

    1 vote

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12. Ability to view from "bottom to top" in addition to "top to bottom"

    I edit PDF documents and need to look consistently at different sections of each page at a time. Currently, I need to just look at the bottom section of each page, while zoomed in. If I go to navigate to the next page, the view automatically goes to the top of the next page which necessitates me scrolling down each time. I'd love functionality where you can navigate to the next page and you'd be "anchored" at the bottom of the page rather than the top. Thanks! : )

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. DC Pro ctrl+a functionality

    When DC Pro is set to single page display (scrolling is easier/more precise) ctrl+a only selects the current page

    Adobe say this is not a bug, but I believe it is because ctrl+a should select all, not just the page being viewed

    As this basic functionality is altered by a simple setting it is a bug

    So they suggested making a feature request

    Please make DC Pro select all (not just the current page) when the select all shortcut is used while in single page mode

    1 vote

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14. Need to be able to scroll thumbnails with Wacom tablet

    Need to be able to scroll the thumbnail view with Wacom tablet

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15. Please make my life easier

    1. I would like to be able to prepopulate the Layout and Magnification options under Initial View in Document Properties and also the language in the Advanced tab.
    2. I use to be able to see the file size for my recent documents on the home page...I can't anymore. Sad face.
    3. When I OCR, sometimes images are rotated. I would like for there to be an option where the images are left alone after the OCR.
    4. Scrolling among the languages for the OCR is challenging.
    1 vote

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16. Allow resizing of side panel (tab order, etc.)

    Please allow resizing/expansion of the side panel used for formatting and tab order, etc. There is a horizontal scroll bar on the bottom, but if you have longer field names, it is inconvenient to have to scroll back and forth. For those with wider monitors, this should be expandable horizontally or a pop-out window that is expandable.

    4 votes

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17. Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel

    When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.

    For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.

    This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.

    •  

    1 vote

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Can you please share a sample excel file exhibiting this issue?

    Thanks
    Tanvi

18. Bug with function bookmrk.GetByTitle. It stoped working as it should on Windows 7

    function bookmrk.GetByTitle stoped working as it should. It worked properly early. We tried to reinstall then Acrobat, but it didn't help.
    Windows 7. Acrobat Pro DC 2021.007.20102
    Error in the following VBScript:

    Set MainPartDocument = CreateObject("AcroExch.PDDoc")
    MainPartDocument.Open("C:\1\1.pdf")
    Set bookmrk = CreateObject("AcroExch.PDBookmark")
    'on the next line function returns False, although the "bookmark" exists in the file. GetByTitle actually can't get the bookmark.
    res = bookmrk.GetByTitle(MainPartDocument, "bookmark")
    msgbox res
    if res then
    msgbox "bookmrk exists " & bookmrk.GetTitle
    end if

    It looks like a bug. The problem was solved by installing Acrobat Reader on the PC additionally to Acrobat Pro. We noticed, that the problem reproduced only on PC's with Pro version only.

    function bookmrk.GetByTitle stoped working as it should. It worked properly early. We tried to reinstall then Acrobat, but it didn't help.
    Windows 7. Acrobat Pro DC 2021.007.20102
    Error in the following VBScript:

    Set MainPartDocument = CreateObject("AcroExch.PDDoc")
    MainPartDocument.Open("C:\1\1.pdf")
    Set bookmrk = CreateObject("AcroExch.PDBookmark")
    'on the next line function returns False, although the "bookmark" exists in the file. GetByTitle actually can't get the bookmark.
    res = bookmrk.GetByTitle(MainPartDocument, "bookmark")
    msgbox res
    if res then
    msgbox "bookmrk exists " & bookmrk.GetTitle
    end if

    It looks like a bug. The problem was solved by installing Acrobat Reader on the PC additionally to Acrobat Pro. We noticed,… more

    3 votes

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    3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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19. Comments in Overview don't load

    Hi there
    I got an Issue, where when opening the Comment-Tool not all Comments where visible. First I had to scroll through all pages to get them in the overview. This issue stays even if the comments got the check and the document is closed and opened again.

    Attached you find the file with the Error.

    Environment: macOS 11.4, Adobe Acrobat Pro DC V 2021.005.20058.

    Fix this issue as soon as possible. otherwise this overview is not reliable

    • 

    5 votes

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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20. Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span ISSUE FOR NEWEST UPDATE

    I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

    My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer panel) is incorrect. To replicate the issue, I saved the document as a PDF in Microsoft Word and opened it in Adobe to run an accessibility check. While Adobe recognizes the original tags created in the Word document in the Tags panel of the accessibility tool and the bookmarks appear to have the correct structure, the order viewer panel displays everything as a large mass of span and does not reflect the proper tag structure from the tag panel. I am using a Mac for this entire process.

    Please refrain from mentioning any inability to perform this task on a Mac. I have not encountered any issues with this task prior to the update. The issue is more likely to be a problem where the Adobe Acrobat is not coded correctly or is failing to make sure that Tag panel information is reflected in the viewer panel(Reading order) correctly.

    Here is what the original post said about the issue:

    ---

    This issue of InDesign and Acrobat incompatibility in regards to Acrobat displaying all spans even when the Reading Order is correct has been around for over two years. We deserve to know what Adobe is doing about it.

    Acrobat Team acknowledges the problem and blames InDesign:

    "It's actually not an Acrobat issue, it's an issue with InDesign and how it's generating the Content that Acrobat is displaying correctly"

    https://forums.adobe.com/message/10005333#10005333

    InDesign Team acknowledges the problem and blames Acrobat:

    "You'd have to talk to the Acrobat team about why they display in the Tags panel the way they do." - Adobe
    https://forums.adobe.com/message/10225230#10225230

    OR

    "Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign."

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

    And closes the issue.

    What is Adobe doing to fix this issue? And don’t tell us that it is not a real problem for screen readers because the Tags panel is ok. When a certain government agency reviews files, they just use the Reading Order Tool when they make complaints against people who use your product. These are not the kind of people who will read all these posts of Adobe blaming each other and then saying it does not matter because some screen readers don't use the reading order. Adobe is basically saying that this feature is pointless. If it is pointless remove it or merge it fully with the Tags panel.

    Besides, there is a lot more assistive technology and applications than just JAWS and NVDA that depend on the reading order and reflow being correct.

    What is Adobe doing to fix this span issue?

    And don’t ask me for more info or more files. You have these posts with detailed explanations and you have already acknowledged the problem exists yourselves and acknowledged that you can reproduce it yourselves. And don’t tell us to go to Forums for help. Because they will send us back to UserVoice.

    Thank you.

    I am experiencing a similar issue that was written in this bug report "Bug - PDF Tag Panel does not match Reading Order Tool by marking all Tags as Span". It appears that others have encountered this issue as well, but since the form was posted in 2019, I want to ensure it hasn't already been marked as resolved. Here is a link to this post (https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/37571164-bug-pdf-tag-panel-does-not-match-reading-order-t)

    My situation is similar to the original post, but I am facing an issue with converting a Microsoft Word document to a PDF. Although the document appears correctly, the reading order(viewer… more

    4 votes

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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