642 results found

1. Fix how commenting or typing text into document works

   I type comments onto my student's pdf's of their screenplays. The text often stops
   working if I scroll away to double check something on another page forcing me to create a new text box, AND, it will display that same text in random places on other pages.

   Also, I would like the ability to create my own text box dimensions so that the text wraps and stays confined to the text box instead of just continuing off screen which makes no sense as a feature. In what circumstance could that be helpful?

   Please fix the wonky acrobat features to make typing text onto a document actually work.

   I type comments onto my student's pdf's of their screenplays. The text often stops
   working if I scroll away to double check something on another page forcing me to create a new text box, AND, it will display that same text in random places on other pages.

   Also, I would like the ability to create my own text box dimensions so that the text wraps and stays confined to the text box instead of just continuing off screen which makes no sense as a feature. In what circumstance could that be helpful?

   Please fix the wonky acrobat features to make… more

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2. page control

   In the new version of Acrobat (just became available), the page control features need to be returned.

   In the old version, the page controls toolbar could be docked at the top or made so it would appear at the bottom of the page when the mouse went near it. That option was incredibly useful, please bring it back. It allowed an easy single click to change how the page was viewed, either by making single page view, or page scroll, and also by allowing a quick button to view page thumbnails.

   Also, in the new Acrobat, there doesn't appear to be a pan function, please bring that back too.

   In the new version of Acrobat (just became available), the page control features need to be returned.

   In the old version, the page controls toolbar could be docked at the top or made so it would appear at the bottom of the page when the mouse went near it. That option was incredibly useful, please bring it back. It allowed an easy single click to change how the page was viewed, either by making single page view, or page scroll, and also by allowing a quick button to view page thumbnails.

   Also, in the new Acrobat, there doesn't appear to… more

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. fill and sign window too large

   When I use the fill and sign tool, the new window zooms out and I cannot see the entire page, yet I cannot zoom in. I have to scroll from the top of the page where I am adding a check mark or a circle, and then have to scroll to the bottom to sign and date. Our office does this for 300+ pages a day. Adobe 2017 didn't have this issue. It's inefficient.

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4. Acrobat combine files + Batch compare pdf + Clarify array object error

   If you want supporting screen shots or more detail, please contact me.
   Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

   1. Combine files into a Binder always FORCES the default to be filename sequence.
      The User should NOT be forced to move HUNDREDS of files in a large document
      just to get them in the proper sequence.

      Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
      However, has anyone on the Acrobat team actually tried to do that to resequence
      over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

     - If the files are in different folders, it ignores the folder structure, even if 
       WINDOWS EXPLORER is sorted to list the files in folder/filename sequence 
       [See Example #1 at the end.]
   
     * >>>>> Using different tools, I've finally been able to achieve the desired result! 
         I've combined over 1,000 pages coming from DIFFERENT folders  
         and subfolders so that the final Binder is true to actual file sequence in 
        each of the original folders (including their respective subfolders). <<<<<
   

   1. "Expected an array object" error when comparing 2 pdf's
      • Indicate which page/pages has/have error
      • It is almost IMPOSSIBLE to find the "cause(s) in a 3,000 page document

     - Worst of all, the document seems to be correct during most steps. 
        During several steps, it can be searched and put into a binder.  
        Suddenly, seemingly out of nowhere, this error occurs and all 
        subsequents tasks cannot be run!   
   
     - A compare of the document is NOT possible. See "Docu Processing"
   
     >>>>>> I found this is the Acrobat archive: 
     value at index 0 must be an indirect object
     "Closing this request, As there is no plan to fix this bugs in Acrobat XI."
   
    >>>>>>>>>  Another report says  "This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds of PDFs from various sources. I'm assuming not every PDF generator follows exact PDF standards; iPhones, bank websites, 3rd party PDF printers, etc. However these PDFs were all combined with Acrobat Pro DC. Meaning that Acrobat Pro DC is not checking the PDFs or sanitising the data when they are imported! But that is another subject for another day... 
   

   The problem we have is that the error message(s) don't even tell us on which page it encountered the error. So we are left scratching out heads wondering which page or which part of the 10,000 page document has the problem. ...... Ok so hold on because this gets better... So to attempt to repair the document(s) we try and split them into smaller documents using Organise Pages > Split > say 100 pages or 1000 pages per "Part"
   Then we get the error: "An incorrect structure was found in the PDF." "

   1. Compare numerous pdf's in batch-type logic and determine if they are identical. Better yet, simultaneously allow the User to place the identical ones. in the Recycle Bin.

    - As verified by tech support, it is only possible to compare one 
      pdf with another. Because of the way Acrobat works, a minor 
      change not related to the content will never match as per any 
      and all of the available compare programs. 
   
      >>>>> For example, open MyTest.pdf. Save as 123.pdf and 
                   save again as 456.pdf.    Do NOT make any changes! 
   
                   Looking at KB-size, the documents will seem identical, 
                   but they will in fact differ by 1 to 3 bytes in size. 
   
    - Basically, because the filename is stored somewhere in the
      document, the 3 pdf's will NEVER compare as "EQUAL", unless 
      they are reviewed in a tedious, manual, multi-step manner. 
   
    - Yes: Acrobat's Tools > Compare  pdf#1 with pdf#2  
       will "reveal" that the content is identical. 
   
     - Now consider the nightmare of trying to "cull" old backups 
       or various attempts to "combine" ....... and you can see that 
       MONTHS would be required. 
   
     - I have purchased several compare packages. They work fine 
       on many file types,  but they absolutely CANNOT handle 
       batch pdf compares!
   
    - Think of charging 
            (just  $25 for such a tool)   x
            (the millions of worldwide Acrobat Users)   x 
            (only 20% purchased)    = 
      LOTS AND LOTS of profit for Adobe !!!!!!!!!!!!
   

   1. It seems that various financial institutions etc have
      different ways of INTERNALLY storing the contents of
      a pdf. Specifically, FONTS are not FONTS. That means
      that documents when printed look 100% alike, but
      when electronically compared, the FONTS and similar
      information causes havoc.

      Adobe is the leader in pdf creation.

      There is a need to batch compare or batch redact
      without the nightmare of font-like hidden elements.

   2. Protection > Redaction could also be greatly improved
      to make life easier for the user:

      Global redact in this document:

      From "text 1234567" to "text 12...67"

      From Medicare xxxx-xx-xxxxA to Medicare xxxx-xx-xxxx.
      (Remove only the last letter of the longer text).

   Example #1 (To achieve max chaos, use 50 folders each with 50 subfolders)

      Folder 1      1
                            7
                            x
                            y
                            z 
   
      Folder 2      1
                            9
                            a
                            b
                            c
   

   • Use Windows Explorer to search for *.pdf and sequence by folder.
   • Windows properly lists 1-7-x-y-z followed by 1-9-a-b-c
   • Block copy the above and right click in that sequece to "combine"
   • No matter how hard you try, the Binder has 1-1-7-9-a-b-c-x-y-z
   • Yes, it bunches the 1's !!!!!
   • Repeat the test with 1,000 different filenames and sequence using MOVE UP .... and collapse from exhaustion!

   This still does not work
   "Compare Documents - Please add an option or setting to the compare document feature so that shifts in paragraphs of unchanged text are not marked as changes. ... Currently it shows as a text delete and then a text insert on the following page.

   Batch processing to Actions in Acrobat DC HOW?!?!?
   Can you provide a "plain English" description on how to create a "batch processing" type Action that can be use on multiple files at once? I have hundreds of files that I need to set open options on and add specific bookmarks to. Trying to do this one at a time is NOT happening. Urgent please!

   If you check the internet, there are literally hundreds of people who really need these features.
   As the market standard, Adobe would help it Users if these features were implemented.

   Sincerely,

   Inge

   PS Special thanks to Jyotika at Acrobat Help adchelp@adobe.com

   If you want supporting screen shots or more detail, please contact me.
   Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

   1. Combine files into a Binder always FORCES the default to be filename sequence.
      The User should NOT be forced to move HUNDREDS of files in a large document
      just to get them in the proper sequence.

      Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
      However, has anyone on the Acrobat team actually tried to do that to resequence
      over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

   … more
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   Under review  ·  AdminAakash Deep (Software Engineer, Adobe) responded

   Hi,

   Regrading your Batch Compare PDF query: Currently we don’t support batch comparison in Acrobat but this in our backlog. We’ll update youwhence it’ll get prioritized and impelemented at our end.

   Thanks,
   Adobe Acrobat DC Team

5. Please allow use older versions of the app in Creative Cloud, like other Creative Cloud apps have, Version 24.1 is Broken.

   Version 24.1 is Broken. It has crashed 9 times today. This happens when scrolling documents, tabbing into documents and even when opening documents. I am not even using any of the special features. This is ruining my workflow and honestly am about to look for an alternative PDF program.

   Please give us the option to use older versions of apps like other programs do in the CC. So I can have a functioning version of the app. It was working fine before the update.

   I didn't want AI in my program, I didn't ask for AI. Every big corporation is rushing to add any form of 'ai' to their programs to stay modern or help share prices, and it's just bloatware garbage no one asked for.

   Adobe is so out of touch, and everyday I am thinking of switching to and learning alternatives.

   Version 24.1 is Broken. It has crashed 9 times today. This happens when scrolling documents, tabbing into documents and even when opening documents. I am not even using any of the special features. This is ruining my workflow and honestly am about to look for an alternative PDF program.

   Please give us the option to use older versions of apps like other programs do in the CC. So I can have a functioning version of the app. It was working fine before the update.

   I didn't want AI in my program, I didn't ask for AI. Every big corporation is… more

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   0 comments  ·  Installation and Licensing  ·  Edit…  ·  Delete…  ·  Admin →
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6. The document could not be saved. Bad parameter.

   Spent ages trying to Fill and Sign a document, then encountered an "The document could not be saved. Bad parameter." error. Trashed all my effort, because I now can't save, or export, or even push it to the cloud. All methods of saving, exporting, optimising, saving as images, etc., fail. I've wasted my time.

   Also, all thumbnails show up as white, as does the entire page if you scroll towards the top. Scroll down, and the pages look as normal... but the file won't save, under any circumstances. Terrible user experience, unprofessional, etc.

   Happened just by taking this file and filling in the form fields, plus signing.

   Spent ages trying to Fill and Sign a document, then encountered an "The document could not be saved. Bad parameter." error. Trashed all my effort, because I now can't save, or export, or even push it to the cloud. All methods of saving, exporting, optimising, saving as images, etc., fail. I've wasted my time.

   Also, all thumbnails show up as white, as does the entire page if you scroll towards the top. Scroll down, and the pages look as normal... but the file won't save, under any circumstances. Terrible user experience, unprofessional, etc.

   Happened just by taking this file and… more

   • 

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. New Acrobat Reader Slow Sluggish

   The latest 64bit version of Acrobat Reader is very slow on a larger file (13MB, 2800 pages of primarily text).
   Specifically version 2023.001.20064 64 bit.
   Loading takes at least a minute. Opening the comments panel requires 30sec.

   Moving by clicking a Bookmark is fast after everything loads. I have plenty of memory, 64GB vs 8GB used.

   Testing finds the slowdown occurs after comments have been added. And I mean only 2 comments. Even after the slow load, it requires 18sec to jump between the pages with the comments. In contrast, FoxIt Reader, is functionally instantaneous.

   Acrobat Reader is unusable in this state. I have removed it.

   The latest 64bit version of Acrobat Reader is very slow on a larger file (13MB, 2800 pages of primarily text).
   Specifically version 2023.001.20064 64 bit.
   Loading takes at least a minute. Opening the comments panel requires 30sec.

   Moving by clicking a Bookmark is fast after everything loads. I have plenty of memory, 64GB vs 8GB used.

   Testing finds the slowdown occurs after comments have been added. And I mean only 2 comments. Even after the slow load, it requires 18sec to jump between the pages with the comments. In contrast, FoxIt Reader, is functionally instantaneous.

   Acrobat Reader is unusable in… more

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8. Scroll by dragging in snapshot mode

   When taking a snapshot and dragging the selection outside the current view to scoll, this is painfully slow in the new layout. The old layout works somewhat faster.

   This costs us huge amounts of time. Please increase the scrollspeed when dragging in snapshot mode.

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   0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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9. Most Efficient Method to Extract Data From PDF Online

   The DRS Softech PDF Data Extractor Tool is the best alternative for extracting any type of data from PDF files quickly and accurately. Unlike a simple online tool, it allows you to extract text, but not only that, it can extract tables, images, metadata, bookmarks, annotations, and even form data—all in one operation.

   It enables batch processing, making it perfect for users that normally work with multiple files. It allows for easy processing of multiple files requiring no guarantee of security; this tool can extract without hassle, even if they are password protected. This tool will even allow you to save any or all of the extracted data into a CSV, TXT, DOC, or images.

   01: First, you need to install and launch the DRS Softech PDF Data Extractor Tool on your computer.
   02: Click the Browse button, choose the required PDF file to open, and click Open to upload the file.
   03: After this, select your preview mode to preview any content in the file before your data extracting.
   04: Now you can select any or all data types you want to extract (text, images, tables, etc.)
   05: If needed you can apply filters to limit your data, and then click the Extract button to commence the extraction.

   Know More: https://www.data-recovery-solutions.com/blog/extract-data-from-pdf/

   The DRS Softech PDF Data Extractor Tool is the best alternative for extracting any type of data from PDF files quickly and accurately. Unlike a simple online tool, it allows you to extract text, but not only that, it can extract tables, images, metadata, bookmarks, annotations, and even form data—all in one operation.

   It enables batch processing, making it perfect for users that normally work with multiple files. It allows for easy processing of multiple files requiring no guarantee of security; this tool can extract without hassle, even if they are password protected. This tool will even allow you… more

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10. Remembering preferences: opening a doc and always needing to close the side menus and always clicking on continuous scroll

    Opening a doc and always needing to close the side menus and always need to click on continuous scroll.

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11. Combine PDFs & Table of contents: bad design

    1. I need to combine multiple large files of different formats- pdfs, landscape + portrait, word files with multiple page breaks/sections; some landscape & portrait. I downloaded the trial wanting to try this out, willing to pay for a high quality product to get this job done right. I was disappointed after mere tests of a couple of small files the combine pdfs command crashes every time without fail.
    2. Mac OSX 10.12.5
    3. Easily compiled files into pdf and an option to create a test fortmat (not the bookmarks solution) table of contents easily after combining.
    4. Not only does this function not appear to work well which does not boost my confidence to pay the ridiculous amount you charge for it, but also it appears online this issue has been around for years, without solution, with staff offering workarounds instead. Yeah, i know the workaround, i wanted a high quality product instead, i wont be paying for a workaround, thanks.. There are free products out there offering seamless combine file commands--but still no one with a reasonably priced table of contents solution. Unbelievable. Ill take the free product and use the workaround for the TOC instead of paying for your product then and im sure theres thousands of others out there making the same choice. Shame.

    1. I need to combine multiple large files of different formats- pdfs, landscape + portrait, word files with multiple page breaks/sections; some landscape & portrait. I downloaded the trial wanting to try this out, willing to pay for a high quality product to get this job done right. I was disappointed after mere tests of a couple of small files the combine pdfs command crashes every time without fail.
    2. Mac OSX 10.12.5
    3. Easily compiled files into pdf and an option to create a test fortmat (not the bookmarks solution) table of contents easily after combining.
    4. Not only does this function not… more
    1 vote

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Tanvi

12. Page organization functionality has been lost in new update

    The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
    The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
    Another problem I have with the new method is the size of the page organization tool—I can only organize pages in the left sidebar now, when before it let you see it in the main screen, which allowed for a larger view and to see the pages in grid order, instead of just in a tight row. This is frustrating as it makes it harder to visualize my document as a whole while I am trying to re-arrange it as a whole.
    Lastly is a more minor issue. The first problem I encountered with it was the icon. In general, the icons for the new user interface are mostly too small and many are unclear. Further, they don't tell you what they do if you hover over them, you have to actually click the symbol to be given any description/text options. The icons in the toolbar aren't all bad, but it is very hard to find how to add, delete, or move pages. Not only is that icon in a confusing place all on its own, the little four grid square symbol does not intuitively represent that function. In fact, it is confusingly the same symbol used for switching between list or grid view on the open recents menu. So, when I fist saw it, I naturally thought it was just an option to view the PDF in a side-by-side grid view instead of just a single-row scroll. Please make an icon that actually makes sense.

    The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
    The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
    Another problem I have with the new method is… more

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13. Take creative cloud link out of Acrobat bottom right window

    Please take out the creative cloud link in the bottom right window. Every time I try to resize a window from the bottom right or roll over to the scroll bar it clicks the link. I do know what my plan is and do not need to link to it every time I use acrobat. Thank you.

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14. Horizontal Scroll Wheel underneath document tabs for Users working with and creating multiple pdfs

    Hello!

    I work from home and use Adobe Acrobat Pro daily. There are times when I have to create and edit 100+ documents for work and having to navigate using the < & > buttons to go back and forth between the different documents is so slow. I think in addition to those 2 navigation buttons, a horizontal scroll wheel underneath the document tabs would help speed up my work flow.

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15. Insufficient Data Error

    When opening the PDF in Adobe Acrobat DC - Continuous release 2021.001.20142 and then scrolling down get an error for Insufficient data. Signature/s associated to the document do not appear. This same document opened in Foxit display without errors. This error happens on any OS.

    My specific PC info is System Information report written at: 03/04/21 10:39:26
    [System Summary]

    Item Value
    
    OS Name Microsoft Windows 10 Home
    
    Version 10.0.19042 Build 19042
    
    Other OS Description Not Available
    
    OS Manufacturer Microsoft Corporation
    
    System Manufacturer Dell Inc.
    
    System Model XPS 13 9300
    System Type x64-based PC
    
    System SKU 096D
    
    Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
    
    BIOS Version/Date Dell Inc. 1.4.1, 11/23/2020
    SMBIOS Version 3.1
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    
    BaseBoard Manufacturer Dell Inc.
    
    BaseBoard Product 077Y9N
    
    BaseBoard Version A00

    Also if the PDF is exported to Word the signatures appear.

    When opening the PDF in Adobe Acrobat DC - Continuous release 2021.001.20142 and then scrolling down get an error for Insufficient data. Signature/s associated to the document do not appear. This same document opened in Foxit display without errors. This error happens on any OS.

    My specific PC info is System Information report written at: 03/04/21 10:39:26
    [System Summary]

    Item Value
    
    OS Name Microsoft Windows 10 Home
    
    Version 10.0.19042 Build 19042
    
    Other OS Description Not Available
    
    OS Manufacturer Microsoft Corporation
    
    System Manufacturer Dell Inc.
    
    System Model XPS 13 9300
    System Type x64-based PC
    
    System SKU 096D
    
    Processor Intel(R) Core(TM) i7-1065G7… more

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    1 comment  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. Using the "Customize Quick Tools" is always very slow

    I use the mouse to scroll to find the tool is always very slow when using the "Customize Quick Tools" feature. My software version is Acrobat DC Pro 2019.012.20034, and the computer is Mac Pro 2013 ( macOS 10.14.5). My computer configuration is not low, using Acrobat and other software is not slow. Use of "Customize Quick Tools" function is always very slow, it takes a long time to add the required tools on the Toolbar.

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17. Search marks on scroll bar when using the find-in-text tool (ctrl + F)

    Implementing a feature in Adobe Acrobat that displays search markers on the scroll bar would be an excellent addition. This functionality is already available in many internet browsers and several PDF viewers. As shown in the attached screenshot, this feature enables users to see where in the document search matches are located.

    This feature is highly useful for quick navigation, contextual awareness, time-saving, and improved productivity. Adding this to Acrobat Reader could greatly enhance the user experience.

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    0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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18. New interface needs changes

    The new "modern" interface just doesn't work for people like myself who use a lot of plugins and don't need Acrobat for commenting or e-signing. I work in a print shop and I'm constantly reviewing and editing customer files. I need to be able to easily see the page counts, scroll through documents, check page box sizes, etc... All of these changes have made that really difficult and it slows down our workflow drastically. I get wanting to clean things up and I remember that DC was a big shift from older versions like XI that could seem very cluttered. But not letting me put anything in the top toolbar or at least get rid of icons for tools I don't need just doesn't make any sense to me. Even the new "floating toolbar" I can't get rid of the digital signature and comment tools to make space for the tools I use on a daily basis. What is the purpose of this? I'm sure I can get used to having the tools on the left instead of the right but at least let me shrink the window size or minimize it like we used to. I know I can currently switch back but I know that will only last for so long, so I was really trying to get used to it.
    Judging by all of the other people complaining, it doesn't seem like you'll listen but I hope you do.

    The new "modern" interface just doesn't work for people like myself who use a lot of plugins and don't need Acrobat for commenting or e-signing. I work in a print shop and I'm constantly reviewing and editing customer files. I need to be able to easily see the page counts, scroll through documents, check page box sizes, etc... All of these changes have made that really difficult and it slows down our workflow drastically. I get wanting to clean things up and I remember that DC was a big shift from older versions like XI that could seem very cluttered.… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Java Script Debugger window resize is broken

    In Adobe DC Pro, the Java Script Debugger window can be resized, but the internal sections cannot / do not scale to the proportions of the overall window size.

    The internal sections should be movable / scalable to allow all parts to be viewed, with scroll bars, for the overall window size chosen for the main debugger window.

    Very frustrating that the contents do not fit within a normal 1920 x 1080 monitor on my system.

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    5 votes

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20. Chat

    The chat window won't let me scroll up past 2-3 messages. This is stupid because the rep had given me a link to come here and I couldn't get back to it.

    Additional comment: We all know companies don't want to actually ever talk to their paying customers, but making us type the SAME question more than five times in that auto chat before we get a live person is particularly bad form.

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    2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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