550 results found

1. Searching for a Tool Doesn't Teach You Where to Find It Next Time...

   I have been searching for the "Take Snapshot" tool which used to be on I believe the Edit menubar dropdown. Now, it's no longer there and I can't find it listed among the various icons. I use the search bar and it pops up.

   Not three seconds later, I want to use it again.... it's completely gone. There's no indication what menu it is on or any method to locate it for the future.

   What is so offensive about this new UX is not that you moved everything... that sucks, but it we would learn eventually the new layout. What is so offensive is that tools have disappeared entirely in some cases and there is no good way to learn where everything went. That puts us in a no-win situation where those who are wont to complain will be here every time we can't find tools because there's literally no other option.

   I have been searching for the "Take Snapshot" tool which used to be on I believe the Edit menubar dropdown. Now, it's no longer there and I can't find it listed among the various icons. I use the search bar and it pops up.

   Not three seconds later, I want to use it again.... it's completely gone. There's no indication what menu it is on or any method to locate it for the future.

   What is so offensive about this new UX is not that you moved everything... that sucks, but it we would learn eventually the new layout.… more

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2. How I can Migrate Thunderbird files to Outlook with Ease?

   BLR MBOX Converter Software offers a fast, reliable, and efficient solution for migrating Thunderbird emails to Outlook without any data loss or conversion issues. This versatile tool supports all major email clients and allows users to import Thunderbird files in bulk, even large-sized ones, with no limitations. It comes with advanced features such as a preview option, date filter, removal of duplicate emails, and more, simplifying the entire conversion process. The software ensures that your folder structure and email data remain intact and organized exactly as they were in Thunderbird. Compatible with both Windows and Mac OS, Thunderbird to Outlook Converter is easy to use, making it ideal for both beginners and professionals. The trial version allows you to migrate up to 15 emails for free, giving you a chance to experience its powerful features.

   Read More: https://www.blrtools.com/blog/export-thunderbird-backup-emails-into-outlook/

   BLR MBOX Converter Software offers a fast, reliable, and efficient solution for migrating Thunderbird emails to Outlook without any data loss or conversion issues. This versatile tool supports all major email clients and allows users to import Thunderbird files in bulk, even large-sized ones, with no limitations. It comes with advanced features such as a preview option, date filter, removal of duplicate emails, and more, simplifying the entire conversion process. The software ensures that your folder structure and email data remain intact and organized exactly as they were in Thunderbird. Compatible with both Windows and Mac OS, Thunderbird to Outlook… more

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3. replace page(s) very cumbersome

   The way the tools lay out in Acrobat 11 are very easy for page replacements. Because the documents we work with are lengthy and complex, I'd like to see Replace tool much easier to work with.

   I want to see simultaneously:
   * Bookmarks or Thumbnails
   * The PDF pages (current document)
   * the Replace tool icon ready to use

   In the current product (Acrobat Std DC 2019.021.20056) has an icon for Replace that is hard to find, and when clicked, you are forced into a visual layout that is rather difficult.

   I need to navigate with my bookmarks, or with thumbnails and then get a visual on the page itself to confirm changes were made, then be able to click the Replace tool icon without any disorienting screen changes.

   I work with large format CAD drawings, and your little thumbnails, even when enlarged with the slider, do not provide enough detail for visual confirmations of where I'm at, and were my changes made on the page or replaced page. There are things I must read. I do not want the view changing unless I do it.

   In short, the process for Replacing pages was very good in Acrobat 11, but it has become very cumbersome in DC 2019.021.20056, go back!!

   The way the tools lay out in Acrobat 11 are very easy for page replacements. Because the documents we work with are lengthy and complex, I'd like to see Replace tool much easier to work with.

   I want to see simultaneously:
   * Bookmarks or Thumbnails
   * The PDF pages (current document)
   * the Replace tool icon ready to use

   In the current product (Acrobat Std DC 2019.021.20056) has an icon for Replace that is hard to find, and when clicked, you are forced into a visual layout that is rather difficult.

   I need to navigate with my bookmarks, or with… more

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4. Cannot save to this filename

   We started seeing this Save error on 12/30/24 with no change on our end other than keeping Adobe Acrobat Pro and Reader up to date with current version (2024.005.20320 64-bit). PCs OS is both Windows 10 and 11 pro. Our network share is DFS but testing done on non-DFS storage doesn't exhibit this issue nor does local storage.
   Users edit a file on their network share and click the Save diskette icon expecting for the changes to save. Instead, they get the following dialog boxes and the following error:

   Confirm Save As: Name.pdf already exists. Do you want to replace it? (Yes/No)
   Adobe Acrobat: The document could not be saved. Cannot save to the filename. Please save the document with a different name or in a different folder.

   Followed by the Save As screen with a random filename ending in .tmp.
   I understand that turning off Enhanced Security in Acrobat is the fix for this but that's not going to happen. I also understand this error has been reported as far back as 2013 and another issue with DFS and opening multiple PDFs has also been reported.

   I'm here today to inform Adobe and the community that this Save/Save As bug is back as of the last Adobe update. Testing we've done shows this is not a permissions issue. The error is reproducible at will. The number of folders deep the file is located isn't related.

   We started seeing this Save error on 12/30/24 with no change on our end other than keeping Adobe Acrobat Pro and Reader up to date with current version (2024.005.20320 64-bit). PCs OS is both Windows 10 and 11 pro. Our network share is DFS but testing done on non-DFS storage doesn't exhibit this issue nor does local storage.
   Users edit a file on their network share and click the Save diskette icon expecting for the changes to save. Instead, they get the following dialog boxes and the following error:

   Confirm Save As: Name.pdf already exists. Do you want to replace… more

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   3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. Keep Tool Selected - we need it back please

   There used to be a great feature where you could click a box to "keep tool selected" so you keep using the same tool, over and over again without clicking on the Icon again and again and again. It was especially useful when reviewing a large document where you wanted to highlight several passages or for adding text, etc.

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6. Killing Acrobat with "updates"

   Why do you insist on killing the ease with which users can access options in Acrobat with your new feature "updates"

   I used to be able to hit the mail icon in the top and attach to a mail file in an instant, now you've upgraded this "feature" by making it an expanding sidebar and burying the email option in drop-downs.

   Stop thinking you are improving Adobe products when clearly you are not.

   This is pathetic.

   3 votes

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   5 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminArvind Yadav (Admin, Adobe) responded

   Hi,

   Adobe Acrobat and Reader official update (19.021.20049) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.
   More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html
   Please try it out and let us know your feedback!
   Thanks for your patience and support!

   Regards,
   Arvind

7. alt text issue

   We have had issues with alt text being duplicated into the actual text field when using the right click to access alt text or using the order panel to access alt text. The only way it is not duplicated is if alt text is entered via the tags panel properties method.

   2 votes

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   2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   We have fixed the issue in the latest release. Please check on the latest update.
   If you still face an issue, please contact us.

   Thanks
   Rachit

8. Double popups when extracting pages

   Open a multi-page document. Go to the "Organize pages" tool. Right click a page thumbnail in the righthand view. In the popup menu, click "Extract Pages". A dialog window pops up where you can select the page to extract, whether to delete the extracted page, and whether to extract each page as a separate document. After a moment, a second popup appears on the tool pane, with a duplication of the latter two options.

   The Acrobat team really, really likes popups, eh?

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   3 votes

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9. Secure MSG to PNG Conversion Tool

   Convert MSG File to PNG securely and effortlessly with the DRS Softech MSG Converter Tool, a trusted solution built to ensure safe and accurate conversions every time. Designed with a simple, user-friendly interface, it makes the process smooth for both beginners and professionals without requiring any technical expertise. The software supports conversion of MSG files into multiple formats like PDF, PST, EML, CSV, MBOX, HTML, and more, while also allowing direct import into popular email clients such as Gmail, Yahoo, Thunderbird, IMAP, iCloud, Yandex Mail, HostGator, GoDaddy, Amazon WorkMail, and Opera Mail. To maintain data integrity, it includes a duplicate email remover that identifies and removes redundant emails using To, From, Subject, Bcc, and Body fields. Its Batch Conversion option further enhances productivity by enabling the processing of multiple MSG files at once. Fully compatible with Windows and Mac OS, this secure and reliable tool is the perfect choice for managing MSG files. Download the demo version today and benefit from 24/7 technical support.
   Read more https://www.drssoftech.com/blog/convert-msg-file-to-png/

   Convert MSG File to PNG securely and effortlessly with the DRS Softech MSG Converter Tool, a trusted solution built to ensure safe and accurate conversions every time. Designed with a simple, user-friendly interface, it makes the process smooth for both beginners and professionals without requiring any technical expertise. The software supports conversion of MSG files into multiple formats like PDF, PST, EML, CSV, MBOX, HTML, and more, while also allowing direct import into popular email clients such as Gmail, Yahoo, Thunderbird, IMAP, iCloud, Yandex Mail, HostGator, GoDaddy, Amazon WorkMail, and Opera Mail. To maintain data integrity, it includes a duplicate… more

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10. BUG - can't edit fields in a form

    I open a pdf and go to tools > prepare form> open then select a form.

    As soon as I click on 'add a field' or an existing field, a stopwatch icon appears and Adobe closes. So I can't edit a form which makes a fillable pdf form impossible. Given the fee I pay every month I am NOT happy.

    Yes I have the most current version, Yes I tried the 'repair Adobe' option.

    3 votes

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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11. Automatically open page thumbnails view when inserting pages

    I have to drag and drop alot of pages between pdfs. I keep forgetting to open the page thumbnails view in the new pdf before dragging selected pages to the new pdf. I have to stop go back, open pages thumbnail and then redrag the pages, which is unnecessary. If I hover over the page thumbnails icon in the new pdf with selected pages, it should just open in my opinion.

    3 votes

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12. A new icon for Acrobat DC on macOS that matches the icon set for 2020

    Sometimes the simple things in life are most important.

    1 vote

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13. Highlighting Issue

    I am not able to remove a highlighted text in the new version.Please solve my issue.I tried multiple times using the standard procedure of

    "single-click on the area of highlighted text you wish to remove.
    A small toolbox will appear with two options, allowing you to change the color of your highlight or delete the highlight altogether.
    To remove your highlight, click the trash can icon."

    I tried this multiple times-but not working.

    3 votes

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14. What can be done if Yahoo Emails Disappeared from Inbox?

    Yahoo emails can vanish because of accidental deletion, automated filtering (e.g., spam or trash), account hacking, sync errors, or server problems. Look in the Trash, Spam, and All Mail folders first. Check filters or forwarding settings in Yahoo Mail Settings, and make sure no unauthorized access took place.

    Nonetheless, there are some restrictions, such as irretrievable emails if deleted or emptied from Trash once and for all after 7 days. Server crashes can hinder retrieval, and third-party app sync failures (e.g., IMAP) can lead to data loss.

    Alternatively, MigrateEmails Yahoo Mail Backup Tool is the most efficient software to download your Yahoo emails to the local drive as PST, MBOX, EML, MSG, PDF, CSV, etc. In addition to that, you can also transfer your Yahoo emails to Gmail, G Suite, Office 365, and IMAP email accounts. The software provides multiple advanced features to transfer required mailbox data and leave out all unwanted items such as duplicate emails, attachment files, etc. Furthermore, the software is highly compatible with all versions of Windows OS.

    Read More: https://www.migrateemails.com/blog/yahoo-emails-disappeared-from-inbox/

    Yahoo emails can vanish because of accidental deletion, automated filtering (e.g., spam or trash), account hacking, sync errors, or server problems. Look in the Trash, Spam, and All Mail folders first. Check filters or forwarding settings in Yahoo Mail Settings, and make sure no unauthorized access took place.

    Nonetheless, there are some restrictions, such as irretrievable emails if deleted or emptied from Trash once and for all after 7 days. Server crashes can hinder retrieval, and third-party app sync failures (e.g., IMAP) can lead to data loss.

    Alternatively, MigrateEmails Yahoo Mail Backup Tool is the most efficient software to download… more

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15. 2 Best Methods to Convert OST to PST File

    Steps to Convert OST to PST File by Manual Method

    1. Firstly, open Outlook and then go to the file menu option.
    2. After that, choose the import/export option.
    3. Then, select Export to a file.
    4. Next, pick out the Outlook data file (.pst)
    5. Select whether to convert a particular folder or the entire account.
    6. Verify the included subfolders box.
    7. In the last, Choose a location for the convert OST file to PST and then tap on the finish button.

    This method is quite difficult and there are so many possibilities to lose the data so if you do not want to lose your data then you can use the expert method which is recommended by professionals. Here is the tool by which you can easily convert OST files to MBOX and so many other file formats and email clients. The software name is ConverterTools OST to PST Converter Tool. Additionally, it helps remove all duplicate OST emails during the conversion process.
    To know more about this you can visit our website.
    https://www.convertertools.org/ost-to-pst/

    Steps to Convert OST to PST File by Manual Method

    1. Firstly, open Outlook and then go to the file menu option.
    2. After that, choose the import/export option.
    3. Then, select Export to a file.
    4. Next, pick out the Outlook data file (.pst)
    5. Select whether to convert a particular folder or the entire account.
    6. Verify the included subfolders box.
    7. In the last, Choose a location for the convert OST file to PST and then tap on the finish button.

    This method is quite difficult and there are so many possibilities to lose the data so if you do not want to lose… more

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    6 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminJennifer Vu (Admin, Adobe) responded

    Spam

16. condense all text edit/comment options on toolbar into one by default

    There are at least 3 icons on various menus and toolbars for adding text to a pdf. For the love of users, PLEASE combine them (by default) into ONE. In particular, I'm referring to (1) add a comment (which includes Insert text and Add text comment), (2) Fill in form fields, and (3) add text. Those are circled in the attached screenshot. Some users might want to split those out into multiple buttons, so they can access them more quickly. But for the normal user, the default should have all those options in a menu or toolbar under one button named something like "add text". I just discovered that the problem I was having pasting from Notepad into a text box (I was creating a new text box with "Fill in form fields") is not a problem if instead I use the Add text comment. Ok, so on reflection, I'm not entering "form fields". But for 10 years I haven't been filling form fields with that button, I've been creating text comments. But it's always worked for me in the past! WTF are there so many options that differ in casually undecipherable ways, scattered across the interface?!

    There are at least 3 icons on various menus and toolbars for adding text to a pdf. For the love of users, PLEASE combine them (by default) into ONE. In particular, I'm referring to (1) add a comment (which includes Insert text and Add text comment), (2) Fill in form fields, and (3) add text. Those are circled in the attached screenshot. Some users might want to split those out into multiple buttons, so they can access them more quickly. But for the normal user, the default should have all those options in a menu or toolbar under one button… more

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17. Restore the "Add Attachment" option to browser-based shared review

    In Acrobat Pro, you could send a document out for shared review.

    This shared review was viewable and comment-able by everyone in your shared review.

    The reviewers could do things like highlight text, underline, strikethrough, and the like.

    Reviewers can still do this Acrobat Pro DC, but with one exception:

    The "Add-Attachment" feature.

    This feature has been removed from the browser-based review used in Acrobat Pro DC.

    After spending three hours on with Adobe Support, we finally found a work-around that will allow it, but trying to explain this process to people who aren't good with computers is a total nonstarter.

    They just want their "little paperclip icon" back.

    In Acrobat Pro, you could send a document out for shared review.

    This shared review was viewable and comment-able by everyone in your shared review.

    The reviewers could do things like highlight text, underline, strikethrough, and the like.

    Reviewers can still do this Acrobat Pro DC, but with one exception:

    The "Add-Attachment" feature.

    This feature has been removed from the browser-based review used in Acrobat Pro DC.

    After spending three hours on with Adobe Support, we finally found a work-around that will allow it, but trying to explain this process to people who aren't good with computers is a total… more

    3 votes

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18. How to export IMAP emails to PST?

    The CloudXena IMAP Backup Tool is an effective and user-friendly tool that allows you to easily back up your IMAP emails and provides you with various file types like PST, PDF, EML, MSG, and many more. It allows you to back up IMAP emails to other email services such as Gmail, Office 365, G Suite, along with other IMAP accounts, including all attachments. The tool supports all Windows and Mac versions. It contains an option to eliminate duplicate emails while backing up during the cancellation based on the filters.

    Here are the simple steps to export IMAP emails to PST:
    1. Launch the CloudXena IMAP Mail Backup Tool on your system.
    2. Log in to your IMAP email account and press Sign In.
    3. Select the email folder you would like to backup, then press Next.
    4. Choose PDF or PST from the list as the format to save your emails.
    5. Select your destination for where you want the backup file saved on your computer.
    6. Click Convert to begin backing up your email.

    To Know More: https://www.cloudxena.com/imap-backup-tool/

    The CloudXena IMAP Backup Tool is an effective and user-friendly tool that allows you to easily back up your IMAP emails and provides you with various file types like PST, PDF, EML, MSG, and many more. It allows you to back up IMAP emails to other email services such as Gmail, Office 365, G Suite, along with other IMAP accounts, including all attachments. The tool supports all Windows and Mac versions. It contains an option to eliminate duplicate emails while backing up during the cancellation based on the filters.

    Here are the simple steps to export IMAP emails to PST:… more

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19. Convert MSG File to HTML — Fast & Easy MSG to HTML Converter

    Convert MSG files to HTML effortlessly with the DRS Softech MSG Converter Tool. This tool is extremely easy to use, so even if you don’t have any technical skills, you can operate it without any hassle thanks to its user-friendly interface. It supports the conversion of MSG files into multiple formats, including PDF, PST, EML, CSV, MBOX, HTML, and more. The DRS MSG Converter is the best solution to quickly convert MSG files into various file formats, image formats, document formats, and email clients. You can easily import MSG files into popular email platforms such as Gmail, Yahoo, Thunderbird, IMAP, iCloud, Yandex Mail, HostGator, GoDaddy, Amazon WorkMail, and Opera Mail. Additionally, the software can remove duplicate emails from MSG files based on fields like To, From, Bcc, Body, and Subject. The Batch Conversion feature allows you to handle large volumes of data by converting multiple MSG files simultaneously. It is fully compatible with both Windows and Mac OS. So, what are you waiting for? Download the demo version now! We also provide 24/7 technical support for any queries you may have.
    Read more - https://www.drssoftech.com/blog/convert-msg-to-html/

    Convert MSG files to HTML effortlessly with the DRS Softech MSG Converter Tool. This tool is extremely easy to use, so even if you don’t have any technical skills, you can operate it without any hassle thanks to its user-friendly interface. It supports the conversion of MSG files into multiple formats, including PDF, PST, EML, CSV, MBOX, HTML, and more. The DRS MSG Converter is the best solution to quickly convert MSG files into various file formats, image formats, document formats, and email clients. You can easily import MSG files into popular email platforms such as Gmail, Yahoo, Thunderbird, IMAP,… more

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20. Full screen split on Mac causes Adobe to disappear/fail

    I have recently been using the split full-screen feature on my MacBook Air 2020 (Ventura 13.4.1), where I am writing my dissertation on one half of the screen and looking at my advisor's comments on a previous draft on the other (see screenshot). I am using Adobe Acrobat Pro.

    Occasionally (often after the computer falls asleep due to inactivity), Acrobat just disappears, and clicking on the icon in the doc results in no action. If I try to "show all windows" for Acrobat, nothing appears either.

    Being able to split screen like this is super useful, and I wanted to call this to your attention. It has worked fine with Mac's native pdf viewer, preview, but I prefer Acrobat for the comment layout/features. Hopefully this can be resolved soon :)

    I have recently been using the split full-screen feature on my MacBook Air 2020 (Ventura 13.4.1), where I am writing my dissertation on one half of the screen and looking at my advisor's comments on a previous draft on the other (see screenshot). I am using Adobe Acrobat Pro.

    Occasionally (often after the computer falls asleep due to inactivity), Acrobat just disappears, and clicking on the icon in the doc results in no action. If I try to "show all windows" for Acrobat, nothing appears either.

    Being able to split screen like this is super useful, and I wanted to… more

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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