560 results found

1. scan dialog

   Request: Improve dialog for scanning settings

   Pain Point: When scanning documents, I sometimes need to select single-sided scanning and other times 2-sided scanning. It is cumbersome to have to click on the "gear icon" for document type, e.g., color and then also have to click on a very small option for 1 or 2-sided scanning.

   Desired result: Build in sets of radio buttons to quickly establish document type, color mode, e.g., color, gray or black and white, and 1 sided or 2 sided scanning.

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   0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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2. line spacing

   The Line Spacing in Acrobat DC is so much more difficult to work with. Its much harder to complete forms with the set 1.2, 1.4, 1.5, 2.0 etc. options. Adobe 9.0 Pro was so much easier to work with. Not all lines are equal. The option to adjust line spacing with by click on the line spacing icon was SO MUCH EASIER. Please consider making this an option again.

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. Feature request Redact - please make it possible to use multiple replacement texts/images

   Redact - please make it possible to use multiple replacement texts or images

   I want to use a few of different replacement texts while redacting one document.
   I would be very usefull when each replacement text has an own icon in the tool bar. Each replacement text has an other color on the screen, before the redactions are applied.

   Now I have to save the document each time, when I need to change the replacement text for redaction.

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   1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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4. Crash on start up from file shortcut / UI Errors once open.

   Acrobat DC (Creative Cloud)
   Version: 2019.008.20074
   Windows 7 64bit

   This has occurred since last update.

   1. Click on file icon to open.

   2. Acrobat crashes immediately.

   3. Open Acrobat first

   4. File opens as expected.

   5. Close a tab within Acrobat

   6. 'Home' screen shows a frozen image of closed file.

   7. Click on 'Tools' tab - works as expected

   8. Click on 'Home' tab - shows a frozen image of 'Tools' screen.

   9. Unable to view any recent files via the home screen.

   Repair / reinstall has not cured this glitch!

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from you for so long, We are closing this thread.

   If you still face any issue, do let us know

   Thanks
   Ayush Jain

5. "Read Only" message cannot be closed

   When I open a document, a blue bar with a "Read Only" message is displayed near the top and the only way to close it is to click "Enable Editing". Older versions allowed the bar to be closed by clicking the "i" icon on the left (what an idiot had such stupid idea???).

   BTW, what editing??? Which part of the word "Reader" don't you understand? Adobe Reader is a tool for viewing documents, not editing them!!!

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. Re-set support staff mind set, with new paradigm of training.

   My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:

   I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.

   I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.

   Adobe has not yet provided a coherent response to the above question.

   Many of the support staff apparently do not speak native English. So their ability to understand the full meaning of questions and issues may be a little limited.

   And there seem to be incentives to dispose of user issues rather than necessarily solve them. And disincentives for support staff to admit the need for more help. There might even be an unfortunate quota system for a support staff member to claim a larger number of user encounters.

   I suggest that the support staff be trained to recognize when a user’s issue is not resolved. And not be penalized for referring that user up to a person better able to understand and resolve user issues. And then be given feedback to better handle that issue in the future.

   And we users should be able to give feedback to Adobe about every encounter, so Adobe can independently analyze how well customers were served.

   My experience with Adobe’s support staff has been frustrating. Often, no matter how carefully I ask, there appears to be poor understanding of my question. And the staff seems to produce formulaic responses, imstead of specifically addressing my issues. For example:

   I have repeatedly asked what computer configurations can best and most quickly handle time-consuming Adobe Acrobat tasks: OCR, placing duplicate buttons on multiple pages, etc.

   I’ve specifically asked whether more RAM, or multicore, or other configurations would speed up OCR of scanned documents.

   Adobe has not yet provided a coherent response to the above question.

   Many of the support… more

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   0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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7. shared review deadline and tracker functions

   I would like to be able to have a default setting for the review date. I want to have no deadline for 95% of all my cases. But every single time I need to manually set it to no deadline.

   Also I have noticed that I get error message when trying to open the adobe tracker icon if acrobat is not on. So I need to click ok on both before I can open the tracker inside acrobat. But if Acrobat is up an running it works.
   I have reinstalled Acrobat but the error comes back after a while.

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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8. OMG, what a nightmare.

   I have been working with Acrobat for as long as it has existed, and this version is a nightmare. I have spent hours trying to sign a contract while my customer waits for a response. The sign icon at the top is greyed out. I am unable to edit, add text fields, add signature image. I may have to resort to printing the entire contract and rescanning it as I also cannot insert a page into this locked document. We do not need more features, we just need the ones we have to work.

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   Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. How to Transfer iCloud Mail to Gmail?

   You may migrate iCloud Mail to Gmail either through a manual process or the professional approach. For the manual process, activate IMAP in iCloud Mail settings, then configure your iCloud account in an e-mail client such as Apple Mail or Thunderbird. Drag e-mails from iCloud folders into a local folder, and forward or import them into Gmail with the "Send & Archive" or "Import Mail" feature.

   Manual transfer takes a long time for big mailboxes and can fail to save labels, metadata, or attachments consistently. IMAP sync lag can lead to partial transfers, and Gmail import limits can necessitate batch importing.

   The DRS Softech iCloud Email Backup Tool is a multi-purpose software that can assist users in backing up and transferring their iCloud emails. It enables you to save your emails in different formats, such as PST, PDF, MBOX, EML, and even image formats such as PNG and JPG. It supports email migration to services like Gmail, G Suite, Office 365, and Thunderbird, among others. Furthermore, it assists you in removing duplicate emails during backup or migration. Easy Steps to Transfer iCloud Email to Gmail Account

   1. First, start and execute the iCloud Email Backup Tool.
   2. Execute the login process of iCloud with valid credentials >> Sign In.
   3. Now, select the iCloud email from the provided tree structure of iCloud data.
   4. In the subsequent panel, select Gmail and provide the ID, password of it >> Sign In.
   5. Users can also choose the extra features of the software accordingly.
   6. Click the Convert Button to start converting iCloud data to Gmail.

   Read More: https://www.cloudemailmigration.com/blog/transfer-icloud-mail-to-gmail/

   You may migrate iCloud Mail to Gmail either through a manual process or the professional approach. For the manual process, activate IMAP in iCloud Mail settings, then configure your iCloud account in an e-mail client such as Apple Mail or Thunderbird. Drag e-mails from iCloud folders into a local folder, and forward or import them into Gmail with the "Send & Archive" or "Import Mail" feature.

   Manual transfer takes a long time for big mailboxes and can fail to save labels, metadata, or attachments consistently. IMAP sync lag can lead to partial transfers, and Gmail import limits can necessitate batch… more

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   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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10. How to convert Maildir to MBOX?

    You can manually or professionally convert Maildir to MBOX. To do the manual conversion, use an email client such as Thunderbird. First, install ImportExportTools NG add-on. After that, place the Maildir files in the Thunderbird profile and use the add-on to export the files as MBOX format files.

    The procedure is technical, long, and not suitable for mass data. It involves Thunderbird installation, poses a risk of data corruption, and does not directly support folder structure preservation or metadata correctness.

    Another option is to use the DRS Softech Maildir Converter for Mac is a robust and universal tool. The software assists you in converting all your Maildir files into MBOX securely and effortlessly. Moreover, there is no limitation on the size of the data being converted. You can easily convert MBOX to Maildir even with no technical knowledge. Besides, it presents numerous stunning features such as conversion with or without attached files, conversion without duplicate emails, etc. Moreover, it will safeguard and deliver precise data without any limitation. You can refer to the below-working steps to achieve the process without any interruption.

    1. Initially, open the DRS Softech Maildir Converter on your system.

    2. Next, select the Maildir file to be converted to MBOX. Click Open >> Next.

    3. Next, view the Maildir file content and mark the item that you wish to convert. Click Next.

    4. Then, select MBOX file format as your saving type from the dropdown menu.

    5. Now, specify the path where you wish to save your output MBOX file.

    6. Lastly, click on the Convert button to trigger the Maildir to MBOX conversion process.

    Know More: https://www.data-recovery-solutions.com/blog/convert-maildir-to-mbox/

    You can manually or professionally convert Maildir to MBOX. To do the manual conversion, use an email client such as Thunderbird. First, install ImportExportTools NG add-on. After that, place the Maildir files in the Thunderbird profile and use the add-on to export the files as MBOX format files.

    The procedure is technical, long, and not suitable for mass data. It involves Thunderbird installation, poses a risk of data corruption, and does not directly support folder structure preservation or metadata correctness.

    Another option is to use the DRS Softech Maildir Converter for Mac is a robust and universal tool. The software… more

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    2 comments  ·  Other  ·  Delete…  ·  Admin →
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11. Insert Page Error

    I insert a file (page) and it just duplicates page 1 as page 2. Doesn't allow me to insert a different file, it just duplicates page 1

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    1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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12. Allow users to select features to install instead of installing on first use

    Users should be presented with a list of features that they want to install so that they are available when needed instead of having to wait for the feature to install when first used. This is infuriating when you are on a deadline and management is screaming for you to hurry up. Also, the notification is too small and can be easily overlooked making the user believe that the app is just broken. Finally, the notification states that you will be notified when installation is complete, but I have never seen a notification in the several times I've installed a feature. So either the notification never happened, or there is no guidance of where to look for the notification. While I'm at it, there seems to be duplication in the UI. Several times I have checked a preference only to have a different UI prompt me for the same preference

    Users should be presented with a list of features that they want to install so that they are available when needed instead of having to wait for the feature to install when first used. This is infuriating when you are on a deadline and management is screaming for you to hurry up. Also, the notification is too small and can be easily overlooked making the user believe that the app is just broken. Finally, the notification states that you will be notified when installation is complete, but I have never seen a notification in the several times I've installed a… more

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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13. Convert current web page to an Adobe PDF file

    I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.

    Today, it does nothing & doesn't generate the PDF.

    No updates have been done to my machine, system or OS or browser.

    When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.

    I've also tried increasing the levels it captures to PDF & it produces the same result.

    Why won't it work?

    I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.

    Today, it does nothing & doesn't generate the PDF.

    No updates have been done to my machine, system or OS or browser.

    When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.

    … more

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Glad to know that it’s working for you now!

    -Tanvi

14. Acrobat Pro DC – Text Watermark Font Bug

    Mac OS X 10.13.6
    Acrobat Pro DC – Version 2021.001.20138

    Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.

    Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.

    Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as a watermark. The fonts check-out as undamaged, and are not in conflict with any other fonts.

    This bug is duplicated on more than one installation of Acrobat Pro DC on separate Macs.

    It looks suspiciously like a bug.

    Mac OS X 10.13.6
    Acrobat Pro DC – Version 2021.001.20138

    Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.

    Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.

    Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as… more

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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15. Single Page View Icon doesn't work properly in Acrobat Pro DC ver. 19.008.20080.44583

    My default is page width. From there I click on single page view but nothing happens. If I click on the 2 page side by side view and then the single page view if changes to single page view but NOT directly from the page width view.

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    1 comment  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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16. Saving file not saving after text to curves

    I've added new "Custom command" -> Inspect document -> Text to Curves

    I've added that Custom Command to Quick tools toolbar.
    The idea was that i have one click text to curves button.
    After clicking indeed the text changes to curves, BUT when you click save icon, it goes disabled (as if you'd think you saved the file). Yet if you reopen the file the text is text not curves.

    It only works if you go Save AS and then choose your file once again but it defeats the purpose of having custom command. It's then easier to just add Inspection onto the Qiuck tools toolbar, as when you execute curves to text it already asks where to save the file.

    I've added new "Custom command" -> Inspect document -> Text to Curves

    I've added that Custom Command to Quick tools toolbar.
    The idea was that i have one click text to curves button.
    After clicking indeed the text changes to curves, BUT when you click save icon, it goes disabled (as if you'd think you saved the file). Yet if you reopen the file the text is text not curves.

    It only works if you go Save AS and then choose your file once again but it defeats the purpose of having custom command. It's then easier to just add… more

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Since we havent heard back from you for so long, we are closing this thread here.
    Please feel free to reach out to us again if issue persists.

    Thanks
    Ayush Jain

17. Unable to Delete Objects While Editing

    As of today, I, and several other people using this program at work and on their home computers, can no longer edit objects. I believe this is a bug as I was able to do this for years up until today. I am able to select the object but unable to delete it with the delete key or right clicking and selecting delete. Nothing happens.

    The only solution I have found to delete an object is to:
    1. Go to View>Show/Hide>Navigation Panes> Content
    2. Click content icon in sidebar to open hierarchical object tree
    3. Locate page to edit, click through listed item

    Interestingly, the object I am trying to delete come through as "path" and they are deletable from the object tree.

    As of today, I, and several other people using this program at work and on their home computers, can no longer edit objects. I believe this is a bug as I was able to do this for years up until today. I am able to select the object but unable to delete it with the delete key or right clicking and selecting delete. Nothing happens.

    The only solution I have found to delete an object is to:
    1. Go to View>Show/Hide>Navigation Panes> Content
    2. Click content icon in sidebar to open hierarchical object tree
    3. Locate page to edit, click… more

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    3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. OST to PST Converter Tool

    The Aryson OST to PST Converter is a powerful tool that makes it easy to convert large OST files to PST format quickly and efficiently. It uses an advanced, automated process to smoothly transfer OST files to platforms like Google Workspace, Office 365, IMAP servers, and more. The software has a simple interface and strong features.

    Here are some key features of Aryson OST to PST Converter:

    1. Convert OST files to PST while keeping all data intact, such as emails, calendars, contacts, tasks, journals, and notes.

    2. Export contacts as vCard and calendars in ICS format.

    3. Remove duplicate OST files during conversion with the "Remove Duplicates" option.

    4. Download and use the OST to PST Converter on any version of Windows or Mac OS.

    To learn more, visit: https://www.arysontechnologies.com/convert-ost-to-pst-online.html

    The Aryson OST to PST Converter is a powerful tool that makes it easy to convert large OST files to PST format quickly and efficiently. It uses an advanced, automated process to smoothly transfer OST files to platforms like Google Workspace, Office 365, IMAP servers, and more. The software has a simple interface and strong features.

    Here are some key features of Aryson OST to PST Converter:

    1. Convert OST files to PST while keeping all data intact, such as emails, calendars, contacts, tasks, journals, and notes.

    2. Export contacts as vCard and calendars in ICS format.

    3. Remove duplicate OST files during… more

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19. Give me back a real menu -- where is "OPEN" or "SAVE AS" or....?

    Man. This sucks. Somehow I got 5 PDFs open in one Acrobat window. They are all lined up as tabs. That's cool.
    Now I want to "SAVE AS" ... there's no file menu available anywhere. All I can see is "CONVERT, SIGN, MORE" at the top bar.
    
    Hitting the HOME icon takes me to an indecipherable mish-mash of options to add comments, open recent documents (which duh are already open) or look at "Starred" files. (huh?) Oh, and the side menu now has a bunch of "cloud storage" options (which are useless... I just want to save the open file as a new name.

    So I gave up.... tried to open another file.... same problem. Where the **** is the OPEN FILE menu option? Christ. Puhleeeze give me back a standard windows menu interface.

    Man. This sucks. Somehow I got 5 PDFs open in one Acrobat window. They are all lined up as tabs. That's cool.
    Now I want to "SAVE AS" ... there's no file menu available anywhere. All I can see is "CONVERT, SIGN, MORE" at the top bar.
    
    Hitting the HOME icon takes me to an indecipherable mish-mash of options to add comments, open recent documents (which duh are already open) or look at "Starred" files. (huh?) Oh, and the side menu now has a bunch of "cloud storage" options (which are useless... I just want to save the open file… more

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20. Convert MBOX to O365 Effortlessly Stepwise

    Need a simple and reliable way to import MBOX files to Office 365? The BLR MBOX Converter Tool offers a fast and seamless conversion experience. It supports over 50+ file formats, including EML, PDF, HTML, CSV, and more, and is compatible with a wide range of email clients. Whether you're a beginner or a seasoned IT professional, the tool is designed for effortless use, featuring options like email preview, date range filters, and duplicate removal. With its intuitive interface, importing or converting MBOX files to Office 365 becomes quick and stress-free. Plus, the free trial lets you convert up to 15 emails at no cost.
    Read More: https://www.blrtools.com/mbox-exporter-tool.html

    Need a simple and reliable way to import MBOX files to Office 365? The BLR MBOX Converter Tool offers a fast and seamless conversion experience. It supports over 50+ file formats, including EML, PDF, HTML, CSV, and more, and is compatible with a wide range of email clients. Whether you're a beginner or a seasoned IT professional, the tool is designed for effortless use, featuring options like email preview, date range filters, and duplicate removal. With its intuitive interface, importing or converting MBOX files to Office 365 becomes quick and stress-free. Plus, the free trial lets you convert up to… more

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