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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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1474 results found

  1. We have clients reporting an issue that causes an inconsistant behaviour and user experience opening PDF files that contains LiveCycle XFA forms.

    Our users receive PDF generated files from government containing those XFA forms with filled data. If user open that PDF file on Adobe Reader, Microsoft Edge, Google Chrome or any other PDF reader other than Adobe Acrobat Pro, they see filled data regarding "person A". If they open the same file on Adobe Acrobat Pro, as Acrobat Pro can identify that LiveCycle XFA form, it shows different filled data "person B".

    As you expect, this causes different user…

    3 votes

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  2. Recently when I try to print PDFs to my HP LaserJet P1102w, from a mac running Catalina 10.15.5, the documents don't print and there is an error "filter failed." This does not happen when I try to print Word documents. I am connected to the printer via a USB cable. I am able to print to other HP printers in the house. I have tried removing and reinstalling the printer driver, but this does not fix the problem and I still get an error "filter failed."

    Because this only happens when trying to print PDFs, I think this may be…

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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  3. Why does it always default to THREE almost never used menus opening every single time I open the app? Literally every single time I want to just look at a PDF I have to close three distracting and/or pointless menus of features we never use but you're presumably trying to ram down our throats?

    Why does it default to 'fit to width' view, even when you're viewing a portrait format file on a widescreen high resolution screen? Can someone give adobe the message it isn't 1998 anymore? Take a wild guess at what someone is trying to do when they…

    1 vote

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  4. When opening a PDF file from Microsoft Edge browser the file now opens using a default Microsoft pdf reader of some sort. I checked to make sure that acrobat was the default application for opening .pdf files but that makes no difference. Adobe help desk said this is because of the latest windows update and the latest adobe acrobat update as well. This is really frustrating and makes workflow inefficient. Please fix this so acrobat can be used when opening .pdf files from browsers (had same problem with Chrome so does not seem to be a browser specific problem).

    Thank…

    2 votes

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    1 comment  ·  Browser  ·  Admin →
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  5. Bug Report: Adobe Acrobat Pro isn't reading the embedded scale of a PDF. Measure tool is measuring at the default scale 1:1 inch. When I open the same document in Foxit, the distance tool measures at the embedded scale as expected.

    2 votes

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  6. I've been using digital signatures in Adobe Acrobat for YEARS. Just got a new PC for work and digital signatures are not working properly or consistently. Documents that need signatures always need two. The second person (no matter who it is) always has problems and the experience changes each time. Sometimes, the certification toolbar won't come up. Sometimes the visible signature option is not available. Sometimes the software goes completely black. There is never any error message. The software just doesn't work for the second signature. Both brand new machines. Both have exactly the same software versions. Both use…

    7 votes

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  7. Since the latest Adobe update (version 2019.008.20074), it now requires to save the PDF, then the right pane appears and you need to select "Send as Attachment", then select default and/or custom mail application before the mail application is actually launched. This is so cumbersome compared to what it was in the previous versions.
    Why make use jump through so many hoops when it worked fine before? Can we set our defaults so it will turn into a 'One button' operation, or are we at the mercy of the adobe bureaucracy?

    3 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  8. Wow. I LOVE your products, but HOLY S&*T was it difficult to get to a point where I could actually "Contact" adobe. As a professional UX designer (sorry for how that must sound...) this UX is ABSOLUTELY unacceptable for a company of your prestige.

    Here is my issue, I used to be able to drag .png files into Adobe Acrobat and the software would brilliantly ask me if I wanted to combine these pngs into a single file, "Why yes, Thats exactly what I want! Thank you."

    This worked flawlessly for the last year. Now, out of nowhere, the program…

    20 votes

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    53 comments  ·  Other  ·  Admin →
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    Hi,
    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    For more information, please refer Release notes of the latest release.

    Please try it out and let us know your feedback. Thanks for your patience and support!

    Regards,
    Rachit

  9. I have fully paid twice in total for Adobe Acrobat DC both for personal use and for official City use, and get at both ends the same message that my trial has expired and or to pay or activate another one!

    3 votes

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  10. When deploying auto-updates for Acrobat Pro via the Creative Cloud App, please consider writing the deployment in such a way that any custom user print settings - that are not relevant to the update, are retained, and NOT reset to their default settings.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Hello, when sending a document to multiple people, if you want the document to be sent to both signers at once you need to toggle "send in any order"
    is there a way to set a setting in the account to always send to all people without having to manually select that. its pretty annoying and we always forget and then the second person has to wait until the first person signs before even receiving an email requesting signatures.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  12. Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and…

    5 votes

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  13. Have a button to completely turn off AI assistant - especially for creative writing. I write and teach poetry and flash fiction, and when students sent me a number of their poems, or when I work on my chapbook of poetry, it infuriates me every time to see the stupid message saying that it's a long document and asking if I want a summary. I DO NOT WANT A SUMMARY OF A COLLECTION OF POETRY. Nor do I want a summary of any of my creative writing materials that I open in Acrobat every day.

    5 votes

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  14. Mechanical estimating services involve calculating and providing cost estimates for mechanical projects. These services help determine the expected expenses for tasks like installing heating, ventilation, air conditioning (HVAC) systems, plumbing, or other mechanical components in construction or renovation projects. Accurate mechanical estimates are crucial for budgeting and planning, ensuring that projects stay on track and within budget. https://www.smaestimating.com/our-trades/mep-estimating-services/mechanical-estimating-services

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  15. When sending out a document for review via Adobe DC, an email is generated that notifies the recipient of the review. The email notification defaults to PST. Please include an Adobe Document Cloud Account Preference option that includes an option to set a time zone so the local time zone is accurate when deadlines are emailed to the recipient.
    A time zone setting is available in the preferences for your signature settings but not for the document review.

    12 votes

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  16. Getting the following error message when trying to print out email attachment with quick print in Outlook. PDF's print okay when opening them up individually. Printer is printing out word docs and jpegs. Errors only happening since the latest update.

    3 votes

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    0 comments  ·  Printing  ·  Admin →
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  17. II am not able to install the initial test version. The error message is attached below.

    2 votes

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  18. When using Quickbooks to export pdf files for printing the Exception processing message 0xc0000139 unexpected parameters is presented. In a virtual environment, this happens daily and regularly. Often, restarting the session doesn't even fix the issue. It randomly fixes itself, the next day. This is a known issue, discussed on Adobe forums since 2021. For the CPA clients of Adobe this becomes a deal breaker.

    4 votes

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  19. I recently reinstalled Adobe on my PC, after reinstalling it I now keep getting the Getting Started Pop up with every file I open. I open over a 100 PDF files a day so this gets really annoying really fast. Is there a bug in the system or something I'm not clicking on to make it recognize that these messages have already been shown to me?

    14 votes

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    2 comments  ·  Other  ·  Admin →
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  20. Google Chrome = Latest Version
    Acrobat X Pro
    Observation: Had no problem prior until 7/28/2017 when I noticed I had problem printing from a webpage (e.g. eBay.com) to PDF using Adobe Acrobat print driver. The printing would stall and this Distiller error would show up each time. Also strange is, I could clear this error message other than restarting my computer. Any advise would be greatly appreciated.

    4 votes

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    Resolved  ·  2 comments  ·  Printing  ·  Admin →
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