1798 results found

1. Accessibility Requests!!!

   Feature Requests / Bug Reports for the Accessibility features in Adobe Acrobat Pro DC.

   Adobe Acrobat Pro DC (Version 2018.011.20063) on Windows 7 Professional.

   For the Tags panel:
   1. Option to create Lists <L> tags with a set number of List Items <LI> tags instead of one at a time. Time wasted creating one at time.
   2. Option to created tables <Tables> tags with a set number of Rows <TR> tags instead of one at a time. Time wasted creating one at time.
   3. Stop forcing all the Tags folders to all be opened when opening a PDF file! Not efficient if having to reopen a PDF with an extensive Tags structure. These folders need to remain as they were when last saved!

   For the Reading Order Popup menu:
   1. Button to create List Items <LI> and List Body <LBody> for selected text. Currently have to manually change the tag for example <P> to <LBody>. Action Wizard is hit and miss with Lists, so I create from scratch many times.
   2. Button to create Links <Link> for selected text and/or images with a popup box for enter the URL while simultaneously creating its Annotation in the Content panel and in the Tags panel. This would save time.
   3. The Background/Artifact button doesn't work as it should. Items still go to the Tags panel.

   For the Content panel:
   1. Within the Page contents, the option to delete Annotations by selecting it and/or with a right click. This would save time.

   For Adobe Acrobat Pro DC software updates:
   1. Need a way to save my current customized layout so that when the software is updated, it is not lost. Time consuming to recreate with every software update. (iOS and PC).

   Thank you,
   terri@fusiononline.com

   Feature Requests / Bug Reports for the Accessibility features in Adobe Acrobat Pro DC.

   Adobe Acrobat Pro DC (Version 2018.011.20063) on Windows 7 Professional.

   For the Tags panel:
   1. Option to create Lists <L> tags with a set number of List Items <LI> tags instead of one at a time. Time wasted creating one at time.
   2. Option to created tables <Tables> tags with a set number of Rows <TR> tags instead of one at a time. Time wasted creating one at time.
   3. Stop forcing all the Tags folders to all be opened when opening a PDF file! Not… more

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   5 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Under review  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   I have escalated the request to the higher management and we have kept it in our radar. You may see it in our near releases.

   Thanks
   Rachit

2. Allow each highlighter color to have its own opacity

   The opacity setting for highlighting seems to apply to universally across all colors. I think a better approach would be to allow a different opacity setting for each color.

   In my experience, there is no single opacity setting that provides decent readability for black on white text where the color of the highlighter is important. As a result, workflow suffers when having to adjust opacities after switching among colors, something that happens frequently when commenting my documents.

   3 votes

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3. Can't search for documents in Google drive when adding a contract to Adobe Sign

   When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
   macOS 10.12.6 using Chrome Version 60.0.3112.90.
   The problem occurs on different adobe sign accounts and different laptops.

   2 votes

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   Need Info  ·  Amboo Srivastava responded

   We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
   1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
   2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
   3. Do you observe the same on Windows too?

   Thanks,
   -amboo

4. Editing Arabic text in pdf leads to corrupted pdf

   We discovered a word that need to be replaced during our final pdf output from Framemaker so we edited the pdf. Once we copied the Arabic word from our excel spread sheet the entire book became corrupted by scrambling letters, changing font appearances and reversing parenthesis and other characters. Need this fixed.

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   15 votes

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. FEATURE REQUEST: A command to copy / pdf the bookmark structure of a PDF / PDF Binder file.

   Actual "Print Page" Fixture dont do it; it only print the linked page / pages associated with selected bookmarks, but not the bookmark names /structure as a list itself.

   This list has many uses

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   2 votes

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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6. taking a long time to render page elements

   Acrobat Pro DC 2020 is taking a long time to render page elements. Mac Preview shows the pages fast, but Acrobat takes about a minute to show all page elements. Screen shot comparison (body copy pixelated for security):

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7. Text in "Prepare form" as object

   Acrobat DC 21.005.20048 (Win10):
   Actions taken:
   - Starting a PDF Form from scratch
   - Adding text with text-tool
   - Adding text-field
   - Adding checkbox
   Result:
   Text and any other object cannot be selected at the same time, neither by box-select nor by SHIFT or CTRL.
   Text does not appear in "Fields" list and can thus also not be selected there.
   - Cannot align text with fields or other objects
   (Different text selected does not even promt the alignment-options)
   - Cannot move text with fields

   Proposal:
   - Make text selectable together with fields
   - Create a "label" object, which acts like a field, but can only be edited by the creator / in "Prepare Form" mode.

   Acrobat DC 21.005.20048 (Win10):
   Actions taken:
   - Starting a PDF Form from scratch
   - Adding text with text-tool
   - Adding text-field
   - Adding checkbox
   Result:
   Text and any other object cannot be selected at the same time, neither by box-select nor by SHIFT or CTRL.
   Text does not appear in "Fields" list and can thus also not be selected there.
   - Cannot align text with fields or other objects
   (Different text selected does not even promt the alignment-options)
   - Cannot move text with fields

   Proposal:
   - Make text selectable together with fields
   - Create a "label" object, which acts… more

   4 votes

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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8. Bug report - pdf won't open with Acrobat DC pro but opens properly with reader

   I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of the property/security.

   Win10 x64 Ent 1703
   Acrobat 2017.009.20044

   I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of… more

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   4 votes

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for reporting. Our team is looking into it.

9. Support Installations and Upgrades on macOS Case-Sensitive Volumes

   This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command in the Terminal. Acrobat Pro XI still runs exactly as it did when the system volume was case-insensitive. Notifications have now been displayed that Acrobat Pro XI should be updated to version 11.0.21 and then to version 11.0.22. Neither the stand-alone updaters nor the automatic updates will complete. Although the error dialogs are misleading, we have confirmed that these update failures occur because the installation scripts detect that the volume format is case-sensitive which causes script execution to terminate. The updaters do not include complete copies of the applications and resources to be updated, so manual update would be very difficult and error prone.

   Adobe should do better. It is clear that Acrobat Pro XI is compatible with case-sensitive volumes, as is Adobe Acrobat Reader 2017 which installs and updates without problems. It is obvious that Apple is now focusing upon case-sensitive formats. All iOS devices are case-sensitive, and the new Apple File System was exclusively case-sensitive until late in the beta cycle. The new iOS 11 will include a standard file manager for the first time, so files will be moved between iOS and macOS systems far more often than with earlier system versions. That makes parity of case-sensitivity highly desirable to avoid artificial pathname conflicts. Currently, Adobe is the only known impediment to such parity. Adobe should comprehensively support case-sensitive macOS volume formats as soon as possible. Continued failure to do so will be viewed as inadequate support of the macOS platform.

   This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command… more

   19 votes

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   12 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Planned  ·  Pratyush Dhoundiyal responded

   Hi Michael

   Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.

   Thanks

10. Silent Activation \ SSO when using User Named Licensing for Adobe Acrobat

    With enterprise deployment of Adobe Acrobat. It would be nice to have silent or SSO activation when opening Adobe Acrobat the first time that way the person maybe just has to input email address if anything at all and be done. We are using User Named Licensing. We have 4500+ people and trying to have them understand all they need to do is type in their email address and tab to Enterprise is not easy. They try to enter email and password which doesn't always work and then get into a confusing process. This produces alot of extra calls to our help desk.

    Current ticket we have open with Adobe support.

    RE: Adobe Enterprise Toolkit adobe_prtk.exe cmdline parameters | E-000285341 | Do Not Delete:0871002277241

    With enterprise deployment of Adobe Acrobat. It would be nice to have silent or SSO activation when opening Adobe Acrobat the first time that way the person maybe just has to input email address if anything at all and be done. We are using User Named Licensing. We have 4500+ people and trying to have them understand all they need to do is type in their email address and tab to Enterprise is not easy. They try to enter email and password which doesn't always work and then get into a confusing process. This produces alot of extra calls to… more

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11. conversion from word to pdf using Adobe Cloud is worse than save as on word

    using the document cloud to convert the word doc to PDF, the page layout was messed up, there were blank pages in the pdf. Tables did not fit. It was not an exact copy of the word doc. However using the save as function on word gave the exact copy but of course without the hyperlinks

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Tanvi

12. "Scanned documents" recognize text quality

    When editing a PDF that already contains text that was converted to outlines, the "recognize text" feature redraws that already outlined text to a ****** version of the text. It's like it converts it to a low resolution image, and then outlines that image. The settings under "Enhance Scans > Recognize Text > Settings" have no influence over the "Edit PDF > Scanned Documents > Recognize Text" feature.

    Why would you reoutline already outlined text?

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. Gray boxes adjacent to text and images after conversion from Word

    I converted Word 2013 file to PDF by using Save As PDF in Word. The entire file displayed large, light gray rectangles adjacent to the text on each page. (See attached image.) The solution to remove those rectangles was to delete comments that appeared in the Word document and save it as a PDF, again. There was only one comment in the Word file that got there by accident, but it caused hours of frustration for me. Once it was removed, the conversion worked like a charm.

    To remove comments, in Word, go to Review, Delete Comments.

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    That is expected behavior with Word files having comments. Great to hear that it is resolved for you.

    Thanks
    Tanvi

14. BUG: multiple actions assigned to keyboard shortcut ~

    Currently, typing ~ is assigned in Acrobat to BOTH "insert text at cursor" AND "output preview." It is completely unpredictable which action will result when I type ~.

    I need to be able to bring up the "insert text a cursor" function without having to mouse all over the place.

    Please fix this bug.

    2 votes

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15. Comfyui

    Hi, guys.
    We knows some tools like https://www.runcomfy.com can generate image/video in using AI art workflow. Can Acrobat do this for us?

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16. format copier/paint brush

    It would be nice to have an easy way to make the font, color and text style match that on the document being edited. This feature would be similar to the format painter option used in Microsoft Excel. The user keys the text edits and select a word or two from the documents existing text. Once highlighted, right click the text selection, and select copy format, and then they would select the text they added, right click on it and have an option to "copy format here" or something like that. This would keep documents that have been edited looking mor uniform and professional.

    It would be nice to have an easy way to make the font, color and text style match that on the document being edited. This feature would be similar to the format painter option used in Microsoft Excel. The user keys the text edits and select a word or two from the documents existing text. Once highlighted, right click the text selection, and select copy format, and then they would select the text they added, right click on it and have an option to "copy format here" or something like that. This would keep documents that have been edited… more

    2 votes

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17. Allow a "Classic" Acrobat theme or other customization for focus

    The new themes available are very distracting for commenting on documents. Please allow us to revert to something more closely resembling the Acrobat XI theme, or at least allow for something between the Light Gray and Dark Gray display themes, so attention can be more focused on the page instead of the tools. Also please allow the comment sidebar to be made more narrow, as it takes up about 1/3 of a view when viewing two files on a single screen.

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18. Bug Report: Latest version of Acrobat: Insufficient data.

    I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.

    To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.

    Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive to OSx

    I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.

    To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.

    Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and… more

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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for reaching out to us. Kindly share the video and the PDF file with which you are observing the issue with us.

    You can mail me directly at : sagrover@adobe.com .

    Regards,
    Sandeep Grover

19. Comment panel bug

    Copy paste comments on comment panel remains black at black theme and makes it unreadeable.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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20. Provide a way to print and/or copy the list of documents in Adobe I-Cloud

    Seeing the documents that are being worked and completed is great, but often I need to see the complete list of what I have so I can report on my status of documents is impossible. Please provide a way to download a list of documents by type or status either to an excel, pdf, word document so I can use it to generate a report.

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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