1453 results found

1. Read-out bug

   I want to report a bug in the read-out loud feature of Acrobat Pro DC. I’m using a Mac (Mojave), and I have already set its accessibilty options to my favorite system voice and speaking rate. I thought I’d have a PDF doc read out aloud while I work on some graphics. The default voice was meh-next-to-terrible, so I looked under preferences for an option to change voice. I found it and was happy to find a long list of available voices, including the ones I already have installed on my computer. So I selected my favorite voice and tried having the doc read out loud,… and the voice sounded horrendous! It didn't recognise the settings I have for it on my system. So, back to Acrobat settings looking for a setting to correct that. Well, you have settings for pitch and words per minute (Note that the options available don't match up with what is on the OS preferences.), but no way of previewing it! I have to go back to the document to be able to hear the difference and go back to preferences, try a different setting, and repeat… navigating back and forth... too much bother! I simply gave up.
   So could the devt /programming team include on the next update of Acrobat a pre-listen (preview) button in the preferences? That would be sooo helpful. Thanks.

   I want to report a bug in the read-out loud feature of Acrobat Pro DC. I’m using a Mac (Mojave), and I have already set its accessibilty options to my favorite system voice and speaking rate. I thought I’d have a PDF doc read out aloud while I work on some graphics. The default voice was meh-next-to-terrible, so I looked under preferences for an option to change voice. I found it and was happy to find a long list of available voices, including the ones I already have installed on my computer. So I selected my favorite voice and tried… more

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Thank you for connecting with us. I understand your concern here. Currently we have to select the voice from Preferences and then check the voice on pdf.
   Also we have kept this request in our radar. We currently do not have any plan to implement it but you may see it in future releases.

   Thanks
   Rachit

2. Adobe DC Out Of Memory

   I keep getting an error message "Adobe Acrobat ! Out Of Memory" on brand new Dell XPS 8930.
   Seems to occur after having multiple pdf files open at the same time.

   I have never experienced his with X Pro. on my 10 year old HP PC, which i'm still using due to this issue.
   Please help.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from multiple users on this, We are closing this thread.
   We’ll revisit if we hear back again on this

   Thanks
   Ayush Jain

3. Acrobat 11 Standard prints garbled CID fonts

   Acrobat 11 Standard version 11.0.20 with latest updates, Windows 2008 R2 OS.
   Plugin built with Acrobat 11 SDK, c++ source code inspected by Adobe experts here: https://forums.adobe.com/message/9672015#9672015
   Rendering PDF including CID: after several correct prints, the print gets garbled. Restart Acrobat or logoff user does NOT fix garbling. Only VM reboot fixes garbled rendering.

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   2 comments  ·  Printing  ·  Delete…  ·  Admin →
   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   We cannot help you further as Acrobat 11 is end of life and there has been no confirmation from your side on if the issue exists with Acrobat DC or not.
   We are closing this case from our end. Feel free to reopen a new case if you are still facing this issue with Acrobat DC

   Thanks
   Tanvi

4. Print to PDF - Preset and Save desired page display

   Would like to pre-set my desired page Layout and Magnification (Pages panel and page, single page, fit width) so that all print to PDF pages are stored with those default settings. As is I have to print and modify every single output file accordingly. Thanks!

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5. Acrobat resets aDefaultSelect registry setting on each launch

   Adobe Acrobat Pro version 2023.003.20215 on Windows 11 version 22621.1848 is resetting the registry key "aDefaultSelect" value to "Select" on each launch of Acrobat Pro. This prevents users from setting the Hand tool as the default tool. Requested action is to remove this behavior.

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6. Quicktools – Allow FULL customization

   Quicktools – Allow FULL customization.
   The top 6 tools are not default. They are mandatory. I cannot remove them from my quicktools bar. This is extremely frustrating. Of those six, I've only ever used two (select text & highlight).
   Please allow full customization of the "quick toolbar" !

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7. Allow sorting in Tracker

   We have hundreds of on-going shared reviews in Tracker. It is very difficult to locate files. The default sorting method appears to be based on recently opened files. If there's a file that hasn't been looked at for months (typical), searching through the "Joined" files is more than tedious. Sorting by file name (as well as other options) would be great. Alternatively, a search function would work as well.

   And while you're at it--any way to speed up Tracker on start up? With this many files, it takes a heck of a long time to load.

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8. User Setting - Checkbox to Opt Out of Pop Ups

   Pontificating that there must be a "newbie user" segment who needs extra assistance in using Acrobat, I ask that you please remember you have a multitude of Perennial Power Users who don't need the constant hand holding, introductions, or reminders in pop ups. My efficiency is being damaged by the interruptions. While presenting in meetings, these pops ups are unprofessional and actually drove me to choose to default to opening PDFs in Microsoft Word. Yes. The unintended consequence of YOUR programming choice has driven me to use the big bad competitor's application. Please provide an option to opt out of your pop ups. If you prefer to categorize them and allow me choices to opt in and out of groups of pop up types, by all means, provide the options...but please start with one to opt out of ALL of them before you take the time to do that. Thank you for your consideration.

   Pontificating that there must be a "newbie user" segment who needs extra assistance in using Acrobat, I ask that you please remember you have a multitude of Perennial Power Users who don't need the constant hand holding, introductions, or reminders in pop ups. My efficiency is being damaged by the interruptions. While presenting in meetings, these pops ups are unprofessional and actually drove me to choose to default to opening PDFs in Microsoft Word. Yes. The unintended consequence of YOUR programming choice has driven me to use the big bad competitor's application. Please provide an option to opt out of… more

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9. Adobe Acrobat does not allow connection to:

   It is practically impossible to publish a hyperlink in a PDF document with the current security paradigm. Converting a word to PDF results in links getting blocked in a window called Security Block, with the message "Adobe Acrobat does not allow connection to: [website domain]." You limit the reach of and potential of PDF documents by having such an unnecessarily aggressive security posture.

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10. Acrobat Pro DC – Text Watermark Font Bug

    Mac OS X 10.13.6
    Acrobat Pro DC – Version 2021.001.20138

    Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.

    Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.

    Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as a watermark. The fonts check-out as undamaged, and are not in conflict with any other fonts.

    This bug is duplicated on more than one installation of Acrobat Pro DC on separate Macs.

    It looks suspiciously like a bug.

    Mac OS X 10.13.6
    Acrobat Pro DC – Version 2021.001.20138

    Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.

    Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.

    Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as… more

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11. Single Page View Icon doesn't work properly in Acrobat Pro DC ver. 19.008.20080.44583

    My default is page width. From there I click on single page view but nothing happens. If I click on the 2 page side by side view and then the single page view if changes to single page view but NOT directly from the page width view.

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12. When sharering a pdf file with the Default email app (Outlook), Outlook is blocked for processing until send and close of pdf file
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13. Adobe Acrobat Closes shortly after opening

    I ran into an issue where shortly after opening Adobe Acrobat the program would close with no indication of what was causing it to close. When trying to run Acrobat as Administrator I was shown a "adobelicensingwf_acro.exe" error (See Attached image).

    After trying to open the program a few more times I noticed that Acrobat would close about the same time as the profile picture would change from the default account to my account picture (See Attached image). It seemed to be closing the program after a handshake with the adobe web service. That reminded me to check my Adobe account to see if I had more than 2 devices registered to my account. I removed the oldest computer on the list and the program opened up with no problem!

    My suggested solution has two parts, first, an indication from Creative Cloud or Adobe Acrobat concerning my 2 computer limit being reached on my account would have been helpful. As it stands now, there was no indication or mention that this was the cause.

    Second, in the troubleshooting guides related to "Acrobat closing seconds after opening" on both the Adobe website and web forums, there is no mention of removing computers from the account as a simple "first step".

    I feel it would not have been necessary for me to reach out to the support staff of Adobe if there was a clear indication of what was causing this termination of the program or at the very least mentioned on the troubleshooting guides related to this issue at large.

    I ran into an issue where shortly after opening Adobe Acrobat the program would close with no indication of what was causing it to close. When trying to run Acrobat as Administrator I was shown a "adobelicensingwf_acro.exe" error (See Attached image).

    After trying to open the program a few more times I noticed that Acrobat would close about the same time as the profile picture would change from the default account to my account picture (See Attached image). It seemed to be closing the program after a handshake with the adobe web service. That reminded me to check… more

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14. Opt-out from Data Collection

    Can we use Windows group policy to opt-out on data collection for users for privacy reasons? By default it's set to opt-in for a user before they log on but we would like to opt-out without the users' intervention.

    https://www.adobe.com/privacy/opt-out.html

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    0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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15. Circular Form Fields for Text

    As designers, we love to push the envelope. For interactive PDFs, can we have a form field option that is circular. The text is centered within the circle, can handle Auto text sizing, the font can be specified, and the leading/line spacing can be set tighter than the current default.

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    Declined  ·  1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →

16. 39 MUST NEEDED FIXES & TWEAKS IN ALL AREAS TO SPEED UP PDF CREATION.

    Too much time is wasted by doing the simple little things all around Acrobat Reader and I want to address as many of the concerns as I can in one post. Turns out I can fit everything

    1) Ability to lock anything on the page so it never gets moved unintentionally. To unlock it you could click a padlock in the corner, if it's right on top of another if you highlight the padlock for 3 seconds a small popup could show vertically what you have with a solid background with the padlock so you can see clearly what you want to unlock.
    The default could be you have to click on it then you can click and drag it to move it.
    A) No longer accidently click then unintentionally and sometimes unknowingly move an image to later discover that it doesn't look right to waste time trying to fix that was fine to begin with
    B) Too many times for a major inconvenience to hit undo because you can select the image layer behind and moving it unintentionally. If you miss you and do another action you have to manually move it back.

    2) When copy and pasting anything from images, Text and especially New Text Fields they should paste right on top of their duplicate by default location.
    especially when zoomed right in or when making a new box, I tried to make a box like grid and it was very time consuming as I wanted it in a specific format.
    A) It's easier to locate what you have just pasted.
    B) Way too time consuming moving it back to the default location so then you can continue on and just keyboard arrow key them over and into place where you want
    It wastes so much time especially when you have to do multiple of them.

    3) Hitting CTRL + an arrow key should be closer to pixel movements instead of a jump, moving it quickly is what Shift + arrow keys is for.
    If I want a box to be in an exact location it won't be right on where I need it. I have to zoom right in and carefully not move it up or down but across. If it's too close it won't move. So I have to move it away so I can move it back.
    A) It's very time consuming spending way too long to get things in line by dragging since keyboard arrow keys come close or too far over if you wanted it to look neater
    right now you have to zoom right in and drag it pixel perfect, I hate it.
    B) Get things in line much faster and complete PDFs faster & neater
    C) More functionality
    D) Saves time with Text Fields to get moved pixel perfect straight onto an underlines

    4) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end then clicking off the selection will make them stay in their spot in the field order which is normal.

    But..
    4.1) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end then...
    using a keyboard arrow key arrow or clicking and dragging them into place
    will make them appear at the bottom of the page in the field order.

    4.2) When selecting a Text Field or multiple Text Fields then Copy and Pasting so now there is a #0 on the end...
    then adding a non duplicate Text Field to the selection then using a keyboard arrow key arrow or clicking and dragging them into place
    will only make the Copy and Pasted appear at the bottom of the page in the field order.

    In the above 2 scenarios could they please all stay where they are in the Field Order?
    A) Since I am using Manual order, nothing should move in the order automatically
    B) Time consuming moving them back into place where the original was. If there's a lot you may get lost where that is in the field order.
    C) Keeps things together and organised

    5) In the Text Field order, you should be able to change the order by holding CTRL and either click and dragging or clicking in the field order and holding CTRL then using up or down arrow.

    6) If multiple Text Fields are exactly the same size and on top of each other you can't select which one you want and move it.
    You should be able to select the one from the Field order and use the arrow keys to be able to move it straight away, instead of wasting time with the simple task and having to change the others back to their position so you could get the right one.

    7) Instead of just clicking and dragging to make a selection then holding CTRL to unselect or individually select by holding CTRL then select one by one
    Please add the ability to hold SHIFT then drag any Text, Text Field Field or Image to make a selection. Holding SHIFT then clicking shouldn't deselect your selection, letting go of SHIFT then clicking should.
    Anything that touches the selection while using SHIFT should just get added to the selection
    A) So much more helpful and easier making selections because you can control what you want selected better
    B) Right now it's very time consuming and double handling by trying to select right around specifics then having to deselect what you don't want one by one instead of just be able to select what you want
    B) More functionality for the basic task of making selections
    C) maybe move everything in a selected area at once

    8) We have Edit PDF which can edit Images and Text Boxes.
    We have Prepare which can edit Text Fields but images should have its own tool with separate features like:
    a quick black and white filter, Eye dropper to select a colour, Paint bucket to fill in large areas quickly, changing the size (Wish it didn't lose quality)
    A) keeping the different type of edits separate
    B) Can add more tweaks in a later version if its in it's own section.

    9) Ability to drag an image into Acrobat on a specific PDF and it will load there on that page instead of a new PDF and ready for you to resize.
    A) It's just a faster method of getting an image where you want it instead of having to do another task.
    B) If you wanted in a new PDF you could just drop it on an empty space on the right of the current tab the PDF is in.

    New Idea) Eyedropper tool for changing the text colour which should recognise any colour on a page.

    10) Option to delete the whole Text Field area of an image behind the Text field.

    7) Much better way of handling large gaps between words in a Text Box.. this usually happens on the last sentence to make them fit so its not seriously time consuming every time just to get it to look right.
    A) I end up giving up with how messy the spaces look just to save time fiddling around to make it perfect which is very annoying and time consuming.

    8) Ability to merge and unmerge text boxes manually without the text moving
    A) Saves time if you want multiple text boxes to contain the same format or edit by selecting all in the one text box
    B) Saves time if you want to move them all at once

    11) For Radio Buttons please add an option for the whole inside circle area to be filled in instead of a dot.
    A) Personal preference as it saves time moving the inside dot bigger to cover the area inside then copy and paste it to tweak further for different sizes

    12) Hitting CTRL + F brings up Find if you search a word "The" you can find the next word "the" if you are in the edit PDF tool it should automatically go in the text box if applicable
    you could just hit DELETE on the keyboard and it will remove it or you could start typing and it will make changes instantly. Also it should be highlighted whilst editing until you click next or get out of find
    A) Saves time clicking then dragging on text that's already selected
    B) Speeds up editing

    13) Ability to extract fonts from a PDF instead of going to another program or finding the font then to download and install just to do this makes me question why?

    14) If you are in the middle of moving an image, text box or field with the mouse the pdf page moves with it. Using the arrow keys should also do the same for convenience.

    15) A top 5 Recently used fonts should be added and appear at the top of fonts in the order of most recent used at the top of this list.

    16) If your zoomed all the way in and you move something like an Text Field the focus will snap to the middle, this gets annoying because you have to go back to the corner to see if it's been aligned properly since I can't tell.

    OR

    HOLD CTRL and then use an arrow key to move it one pixel at a time to fine tune the placement!
    A) 1st Priority should be what area you're focusing on and not automatically leave because then you waste more time and have to go back to see it again
    B) Saves time and lets you put things exactly where you want them.

    17) While editing for long periods at a time the program can becomes really laggy and slow after awhile which I end up saving if it doesn't crash then closing and reloading the PDF.
    This is because you run out of disk space when working with big PDFs
    Simple fix could be what Bandicam does when screen recording:
    A) Add a visible constantly updated at the top of the window your current disk space / your total disk space installed.
    B) Could be colour coded depending on the file size to let you know you should really save it
    if you have over 1GB of data = Green
    Under 1GB - 500MB = Yellow
    Under 100MB = Red

    I usually have Bandicam open so I can see when it's time to save the document and reload it.

    18) Delete once a month if not used the temp files that's made saved backups?

    19) If 2 separate text boxes are on a a big image it's hard to select the text to edit without selecting the image. It's very time consuming to zoom out select outside the image only to accidently get another piece of text to redo the area select.
    Please make the bigger material below gets last priority to select.

    20) When trying to resize, if it's a small size box, trying to select the middle to bring it closer is tough so you have to zoom right in. Like <-|-> Please make it so the middle area is for length and the corners are for diagonal adjustments.
    A) Such a major inconvenience when you have to zoom in but can't see where it needs to get increased or reduced to because you had to zoom right in just to select that size.

    Too much time is wasted by doing the simple little things all around Acrobat Reader and I want to address as many of the concerns as I can in one post. Turns out I can fit everything

    1) Ability to lock anything on the page so it never gets moved unintentionally. To unlock it you could click a padlock in the corner, if it's right on top of another if you highlight the padlock for 3 seconds a small popup could show vertically what you have with a solid background with the padlock so you can see clearly what you… more

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17. Remove comment stickers when save as JPG

    When save PDF as JPG format, we can see which has comment stickers on it by default, I think it doesn't make sense since JPG format is not the proper way for reviewing all the comments. Maybe it can be a optional setting for comment existing when save as a JPG.

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18. More color boxes in the toolbar

    We need more color option in the toolbar, usually, I like to use differents opacity/colors. So every time I need to change color, I need to find the most recent highlighted text and set his "properties as default". This action takes some time and it disctract me a lot.

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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19. Why do I get "Do not print this page"

    Why do I get "Do not print this page" Get rid of this idiotic message and print what I want to print!!

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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20. Aptos Fonts

    Converting or printing saved locally email messages to .PDF produces an error log file and cannot create or print to PDF format because it is looking for an "APTOS" font. Can Adobe add these fonts as an enhancement to the product?

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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