11954 results found

1. Problem with merged documents

   When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Please ensure that your Acrobat and Office are updated to latest version.
   Can you view the combined PDF correctly or are you also getting an error message?
   Please share the error message screenshot with us.

   Thanks
   Tanvi

2. when loading my documents to send of for signing and im at work, error message stated i dont have internet collection
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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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3. Adobe Acrobat 2017.011.30148 suddenly crashes upon launching

   Acrobat 2017 crashed upon launching Windows 7 x64. Unable to do anything since Adobe crashed hard at launch.

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4. Adobe ID login time stamp

   Please provide a downloadable report for all Adobe IDs on an account (Teams) that shows when it was last signed in, preferably with the machine name, to use a product. This way we can eliminate unused IDs and discover sharing of IDs.

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5. macOS Quartz PDFContext able to automatically bypass digital certificate encryption generated in Adobe Acrobat in a Windows system

   Whenever I create and encrypt a PDF document in Windows using Adobe Acrobat with a digital certificate and signature, a client is able to open up the PDF document unecrypted and missing the digital signature, or with a damaged signature with no certificate. The PDF producer shows up as: macOS Version 10.14.6 (Build 18G95) Quartz PDFContext.

   Why is this the case? How are they able to easily bypass the encrypted document? What is the purpose of me paying for this subscription if it can't even do the most basic of encryptions?

   PLEASE FIX!!!

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6. Highlighting

   Hello. I regularly use Adobe Acrobat Reader DC for reading PDFs for school. With some kinds, I can just highlight the text normally, and that works great. Congratulations and great job! However, sometimes my professors simply photocopy pages from a book, and I have to draw on highlights. Does that make sense? Now, here's the issue. Sometimes, when I draw it in a straight enough line, it automatically makes it straight. That's nice, HOWEVER, sometimes it doesn't follow the line of the text and doesn't match up with the way the text is on the page. I've attached a sample screenshot for reference. This is very frustrating. I think you should improve it in your next version. Again, though, thanks for your work and great job.

   Hello. I regularly use Adobe Acrobat Reader DC for reading PDFs for school. With some kinds, I can just highlight the text normally, and that works great. Congratulations and great job! However, sometimes my professors simply photocopy pages from a book, and I have to draw on highlights. Does that make sense? Now, here's the issue. Sometimes, when I draw it in a straight enough line, it automatically makes it straight. That's nice, HOWEVER, sometimes it doesn't follow the line of the text and doesn't match up with the way the text is on the page. I've attached a sample… more

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7. Convert html to pdf on Mac

   Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

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   Need Info  ·  AdminSagrika Khandelwal (Admin, Adobe) responded

   Hi Valeria,

   Thanks for reaching out. We are really sorry for the inconvenience you are facing.
   As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

   Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
   1. Launch Acrobat.
   2. Go to File→Create→PDF from Web Page.
   3. Click on “Browse” button and select the HTML file to be converted.
   4. Click Create.
   If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

   If you want to convert an online URL, you can use Acrobat Chrome extension as it also has the capability to convert webpage to PDF.
   1. Install Acrobat extension for Chrome from https://chrome.google.com/webstore/detail/adobe-acrobat/efaidnbmnnnibpcajpcglclefindmkaj?hl=en if not already installed.
   2. Make sure the extension is enabled in browser.
   3. Open the URL you want to convert in Chrome browser.
   4. Click on Acrobat extension icon. You should be able to see “Convert webpage to PDF” option in the extension menu.. Click on “Convert webpage to PDF”.
   6. Select a Save location for the converted PDF file and click Save when prompted.
   7. The URL should get converted to PDF.

   If you face any issues with above steps, please let us know. Thanks in advance for your co-operation.

   Regards,
   Sagrika

   Hi Valeria,

   Thanks for reaching out. We are really sorry for the inconvenience you are facing.
   As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

   Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
   1. Launch Acrobat.
   2. Go to File→Create→PDF from Web Page.
   3. Click on “Browse” button and select the HTML file to be converted.
   4. Click Create.
   If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

   If you want to convert an online URL, you can use Acrobat… more

8. Adobe Sign, "no internet connection"

   When trying to send a pdf for signature using Adobe Sign, I get a notice saying "no internet connection" need bug fix

   6 votes

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   5 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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9. I use the comment section for note taking and when I am going through and editing the comments when I press post there is a glitch that dele

   I use the comment section for note taking my lecture and when I am going through and editing the comments when I press post there is a glitch that deletes the edits I made and changes the font. This needs to be fixed! It's very annoying.

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10. There needs to be a way to completely delete a url that contains a document that I want deleted entirely.
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    Under review  ·  1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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11. I registered the incorrect email address! HElp!

    Hello. i bought the ADOBE pro product. now asking me to reply to a confirmation email before i can use. but i now realised i put in the wrong email address so it is one i can't access. help.

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12. Brief title Description of desired feature Why the feature is needed - Text Box Editing. Find/Replace text in Comment Tool Text Boxes. Duh

    Brief title
    Description of desired feature
    Why the feature is needed -
    Text Box Text Editing.
    Find/Replace text in Comment Tool Text Boxes.
    Duh

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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13. Document Control for Adobe Sign

    It would be nice to be able to circulate a document for signature without sending the signers a copy or allowing them to download.

    The reasoning is lots of companies have internal document approval processes and libraries (such as SharePoint). The goal is to show that the document has been signed and approved but is only accessible from the document library.

    Adobe Sign would be perfect for circulating documents for approval; however the issue is that Adobe Sign sends the final document to everyone which in these situations is not beneficial to the control process.

    Your competitor in this field, Docusign, also has this same flaw.

    I'm suggesting you add the feature to turn off downloads/auto-send after signing

    OR

    You create a new module called Adobe Control or something that is designed to help companies facilitate document control.

    Thanks!

    It would be nice to be able to circulate a document for signature without sending the signers a copy or allowing them to download.

    The reasoning is lots of companies have internal document approval processes and libraries (such as SharePoint). The goal is to show that the document has been signed and approved but is only accessible from the document library.

    Adobe Sign would be perfect for circulating documents for approval; however the issue is that Adobe Sign sends the final document to everyone which in these situations is not beneficial to the control process.

    Your competitor in this field,… more

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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14. Bug: Reading Order Right-Click Context Menu Loses Items

    As the title states, the right-click context menu is not consistent when in the Accessibility Reading Order tool. For example, when right-clicking tables to access the Table Editor and/or Edit Table Summary views, those items are sometimes not available.

    With the Table Editor you can still at least access the floating Reading Order window to click open the Table Editor. However, when the Edit Table Summary menu item disappears (they always disappear in pairs), I have to manually save the PDF to refresh its context menu. Sometimes I have to close out completely. It appears random. I can go for 40 tables, then the next 5 I have to manually close out to refresh for each table. I cannot find a pattern for why the Table Editor option vanishes either.

    • Noel

    As the title states, the right-click context menu is not consistent when in the Accessibility Reading Order tool. For example, when right-clicking tables to access the Table Editor and/or Edit Table Summary views, those items are sometimes not available.

    With the Table Editor you can still at least access the floating Reading Order window to click open the Table Editor. However, when the Edit Table Summary menu item disappears (they always disappear in pairs), I have to manually save the PDF to refresh its context menu. Sometimes I have to close out completely. It appears random. I can go for… more

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved for you.

    Please feel free to contact us in future.

    Thanks
    Rachit

15. interface settings

    Presets for settings, and a customized page would be very helpful. Let users be able to have their preferences to adobe start up every time they open adobe. I know that it remembers, while the app is on. But every day I have to click combine open files, list view, and printer options.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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16. Always Show Document Page Size: Displays the page measurements beside the horizontal scroll bar. NOT working in Mac Version 2019.012.20040

    Always Show Document Page Size: Displays the page measurements beside the horizontal scroll bar. NOT working in Mac Version 2019.012.20040. Appeared correctly in initial setup, but disappeared the following day. Checking and unchecking the box makes no difference.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Not allowing me access to edit or use
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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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18. "insufficient data for an image" can't even Print

    i download PDF notes from online institution for a regular basis. i got this error few months earlier which was like 1 in a 100 PDF files.i could not able to see the diagram in the file as well as couldn't print that either. i ignored but now i see it again even after getting the latest update available. i searched for a online solution but i think you never had solved this problem. do you know the funny think ,Chrome, Microsoft edge even a simple program can load that PDF file successfully but you..what a pity!!! i am posting every possible data to help you so that i can get help. please solve this issue.

    some info about the PDF file:
    i give online test and they let me download a copy of that paper and in which my Email id is watermarked so that i can share it anywhere else.

    i download PDF notes from online institution for a regular basis. i got this error few months earlier which was like 1 in a 100 PDF files.i could not able to see the diagram in the file as well as couldn't print that either. i ignored but now i see it again even after getting the latest update available. i searched for a online solution but i think you never had solved this problem. do you know the funny think ,Chrome, Microsoft edge even a simple program can load that PDF file successfully but you..what a pity!!! i am posting… more

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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19. I cannot transfer my pdf files to LibreOffice. How can I do this it seems like a failure in the system

    There is no facility for exporting pdf files to my LibreOffice file list

    There must be a solution. Please advise

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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20. New india moment

    My idea country new

    1 vote

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    6 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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