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Acrobat for Windows and Mac

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11927 results found

  1. Serious freeze-on-startup problem with Acrobat Pro DC--it seems to be completely broken. (I've stopped using it and have reassigned Acrobat XI Pro as default pdf application. Though Pro 11 is no longer supported, it's at least functional.)

    • App version: Adobe Acrobat Pro DC 19.012.20040
    • System: 2016 Macbook Pro, OS 10.14.6; 2.7GHz Intel i7, 16GB RAM.

    • First observed on Mac OS 10.13.4 (High Sierra) and corrected by updating to OS 10.13.6.
    • Problem resurfaced with OS 10.14.6 (Mojave).

    Note: uninstall-reinstall attempted with no improvement in both old and new operating systems; also tried restarting the computer.

    2 votes

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  2. please enable "rotate view" for e-signed pdfs.
    the option would be much better then rotating my monitor

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  3. I sometimes receive files that have printed text that appears correctly but for which the underlying OCRing (or text derived from Word or another word processor) has become corrupt or is otherwise garbled and bears no relation to the visible printed text. An example is attached. It would be very helpful if there were a feature that allowed you to remove all existing OCRed text (or the underlying hidden text produced from the word processor) and run Acrobat's OCRing again from scratch.

    It's possible to print an image only PDF and then OCR this, but that is cumbersome, loses quality…

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Admin →
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  4. I am unable to view or edit the comments properly. I have tried reinstalled, it appeared to be normal for a few seconds, then the issue arises again.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  5. Steps to reproduce the issue:

    1. Open Acrobat DC
    2. Click the Comments pane button

    Environment: MacOS 10.14.6; other Adobe apps active are Illustrator, InDesign, Photoshop and Bridge

    Expected result: The Comments pane should immediately appear.

    Observed result: What I get instead is a spinning beach ball for way too long. THIS IS THE CASE EVEN WHEN THERE ARE NO COMMENTS!

    1 vote

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  6. Porque son esos Doritos de Barbra.

    1 vote

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  7. Hello,
    I would like to get the Adobe XI back. The DC does not work or have the same options. The change also removed some of the custom settings I had set up. It seems like a reduced version.
    I am not satisfied with the DC version.

    Regards,

    0 votes

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    1 comment  ·  Admin →
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  8. After the Windows 1903 update, users reported an odd problem with Adobe. It looks like a few of them routinely use the comments feature in Adobe.

    Open a PDF, click on Tools -> Comments -> Select the Draw Free Form pen. Whenever they draw anything with the free form pen the monitor they are using blinks off and on.

    1 vote

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  9. I frequently combine files - invoices to timesheets. I end the file abruptly ON PURPOSE! The next invoice I open I get a popup if I want to reopen the file I just closed. NO I DO NOT WANT TO DO THAT. Repeat that by 50 files or so and it gets plain annoying. Please add a button "DO NOT SHOW ME THIS POPUP AGAIN" or something to that extent. Thanks.

    3 votes

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  10. I made an interactive PDF in Indesign CC, and the buttons workED fine in Acrobat on the com. Somehow in the latest release, the buttons are not visible, though the functionality is still present (i.e. I can click on the spot where the button should be).

    The buttons work in Preview on Mac, and Acrobat on the iPad. Just not Acrobat on the Mac

    I tried with other files with interactive buttons and the same happened. Invisible in Acrobat on the Mac but visible in Acrobat on the iPad

    Software versions:
    Indesign CC14.0.3
    Acrobat Pro DC 2019.012.20040

    1 vote

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  11. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  12. Any attempt to move or re-arrange page crashed adobe acrobat XI,
    adobe closes without any warning or error message.

    2 votes

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  13. When creating a pdf from a Word file, it would be useful to be able to set the default zoom of the file.
    From posts on other platforms, it appears that some get random default zooms on their files.

    2 votes

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  14. When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote

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    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  15. 1 vote

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  16. Acrobat 2017 crashed upon launching Windows 7 x64. Unable to do anything since Adobe crashed hard at launch.

    1 vote

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  17. Please provide a downloadable report for all Adobe IDs on an account (Teams) that shows when it was last signed in, preferably with the machine name, to use a product. This way we can eliminate unused IDs and discover sharing of IDs.

    1 vote

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  18. Whenever I create and encrypt a PDF document in Windows using Adobe Acrobat with a digital certificate and signature, a client is able to open up the PDF document unecrypted and missing the digital signature, or with a damaged signature with no certificate. The PDF producer shows up as: macOS Version 10.14.6 (Build 18G95) Quartz PDFContext.

    Why is this the case? How are they able to easily bypass the encrypted document? What is the purpose of me paying for this subscription if it can't even do the most basic of encryptions?

    PLEASE FIX!!!

    1 vote

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  19. Hello. I regularly use Adobe Acrobat Reader DC for reading PDFs for school. With some kinds, I can just highlight the text normally, and that works great. Congratulations and great job! However, sometimes my professors simply photocopy pages from a book, and I have to draw on highlights. Does that make sense? Now, here's the issue. Sometimes, when I draw it in a straight enough line, it automatically makes it straight. That's nice, HOWEVER, sometimes it doesn't follow the line of the text and doesn't match up with the way the text is on the page. I've attached a sample…

    2 votes

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  20. Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

    4 votes

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    Hi Valeria,

    Thanks for reaching out. We are really sorry for the inconvenience you are facing.
    As much as I understand from your post, you want to convert an HTML document to PDF from browser. It is unclear if the document is a locally saved HTML file or an online URL.

    Unfortunately, local HTML files cannot be converted from browser as Acrobat browser extensions only work for online URLs. So you will have to use Acrobat Create PDF tool to convert the file.
    1. Launch Acrobat.
    2. Go to File→Create→PDF from Web Page.
    3. Click on “Browse” button and select the HTML file to be converted.
    4. Click Create.
    If the converted document is not proper (as mentioned by you), please share a sample HTML file with us so that we can check the issue.

    If you want to convert an online URL, you can use Acrobat…

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