14397 results found

1. Process: AdobeAcrobat [2091] Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrob

   Crash at start.
   Process: AdobeAcrobat [2091]
   Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
   Identifier: com.adobe.Acrobat.Pro
   Version: ???
   Code Type: X86-64 (Native)
   Parent Process: ??? [1]
   Responsible: AdobeAcrobat [2091]
   User ID: 501

   Date/Time: 2019-02-18 10:00:24.367 +0100
   OS Version: Mac OS X 10.14.3 (18D109)
   Report Version: 12
   Bridge OS Version: 3.3 (16P3133)
   Anonymous UUID: D5C1AEA4-AB5E-4993-14D2-A430D77026BF

   Time Awake Since Boot: 3800 seconds

   System Integrity Protection: enabled

   Crashed Thread: 0

   Exception Type: EXCCRASH (Code Signature Invalid)
   Exception Codes: 0x0000000000000000, 0x0000000000000000
   Exception Note: EXCCORPSE_NOTIFY

   Termination Reason: Namespace CODESIGNING, Code 0x1

   kernel messages:

   VM Regions Near 0 (cr2):
   -->
   __TEXT 000000010da9b000-000000010da9c000 [ 4K] r-x/rwx SM=COW

   Thread 0 Crashed:
   0 0x0000000118876000 dyldstart + 0

   Thread 0 crashed with X86 Thread State (64-bit):
   rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
   rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee2164bc0
   r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
   r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
   rip: 0x0000000118876000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

   Logical CPU: 0
   Error Code: 0x00000000
   Trap Number: 0

   Binary Images:
   0x10da9b000 - 0x10da9bfff + (0) <B0E5A575-1F00-3838-8534-139840444702>
   0x118875000 - 0x1188f3a87 + (655.1) <3EBA447F-A546-366B-B302-8DC3B21A3E30>

   External Modification Summary:
   Calls made by other processes targeting this process:
   taskforpid: 0
   threadcreate: 0
   threadsetstate: 0
   Calls made by this process:
   taskforpid: 0
   threadcreate: 0
   threadsetstate: 0
   Calls made by all processes on this machine:
   taskforpid: 2405
   threadcreate: 0
   threadset_state: 0

   VM Region Summary:
   ReadOnly portion of Libraries: Total=688K resident=0K(0%) swappedoutorunallocated=688K(100%)
   Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swappedout=0K(0%) unallocated=8400K(100%)

                               VIRTUAL   REGION 
   

   REGION TYPE SIZE COUNT (non-coalesced)
   =========== ======= =======
   STACK GUARD 56.0M 2
   Stack 8192K 2
   _DATA 232K 4
   _LINKEDIT 176K 3
   __TEXT 512K 3
   shared memory 8K 3
   =========== ======= =======
   TOTAL 64.9M 11

   Model: Macmini8,1, BootROM 220.240.2.0.0 (iBridge: 16.16.3133.0.0,0), 6 processors, Intel Core i5, 3 GHz, 16 GB, SMC
   Graphics: Intel UHD Graphics 630, Intel UHD Graphics 630, Built-In
   Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2667 MHz, SK Hynix, HMA81GS6CJR8N-VK HMA81GS6CJR8N-VK
   Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2667 MHz, SK Hynix, HMA81GS6CJR8N-VK HMA81GS6CJR8N-VK
   AirPort: spairportwirelesscardtypeairport_extreme (0x14E4, 0x7BF), wl0: Sep 18 2018 16:24:57 version 9.130.86.7.32.6.21 FWID 01-83a3fe91
   Bluetooth: Version 6.0.10f1, 3 services, 27 devices, 1 incoming serial ports
   Network Service: Wi-Fi, AirPort, en1
   USB Device: USB 3.1 Bus
   USB Device: Keyboard Hub
   USB Device: Apple Keyboard
   USB Device: Extreme SSD
   USB Device: Expansion
   USB Device: iBridge Bus
   USB Device: Headset
   USB Device: iBridge
   Thunderbolt Bus: Mac mini, Apple Inc., 34.6
   Thunderbolt Bus: Mac mini, Apple Inc., 34.6

   Crash at start.
   Process: AdobeAcrobat [2091]
   Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
   Identifier: com.adobe.Acrobat.Pro
   Version: ???
   Code Type: X86-64 (Native)
   Parent Process: ??? [1]
   Responsible: AdobeAcrobat [2091]
   User ID: 501

   Date/Time: 2019-02-18 10:00:24.367 +0100
   OS Version: Mac OS X 10.14.3 (18D109)
   Report Version: 12
   Bridge OS Version: 3.3 (16P3133)
   Anonymous UUID: D5C1AEA4-AB5E-4993-14D2-A430D77026BF

   Time Awake Since Boot: 3800 seconds

   System Integrity Protection: enabled

   Crashed Thread: 0

   Exception Type: EXCCRASH (Code Signature Invalid)
   Exception Codes: 0x0000000000000000, 0x0000000000000000
   Exception Note: EXCCORPSE_NOTIFY

   Termination Reason: Namespace CODESIGNING, Code 0x1

   kernel messages:

   VM Regions Near 0 (cr2):
   -->
   __TEXT 000000010da9b000-000000010da9c000 [ 4K] r-x/rwx SM=COW

   Thread… more

   3 votes

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2. Create Multiple Radio buttons for each group

   Under the prepare form function, users should be allowed to create multiple radio buttons with a single function rather than creating one radio button at a time for each group. Say I have 100 questions and each question has 4 choices meaning it has 4 radio buttons, that is 400 radio buttons that i have to manually create. It is tedious and painful. There has to be a faster way to do this.

   This should also provide an option whether the layout of the radio buttons is vertical or horizontal.

   3 votes

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3. Singe page view, horizontal swipe to "flip" pages

   Drawboard PDF's single page view allows one to swipe through pages (like "flipping" pages in a book). I find this helps with retention as it breaks apart the text, delineated by page breaks. I've tried your single page vertical scrolling view, but I found it to be clunky. A few things that would probably make this better (for the horizontal swipe as well):

   1. Don't have the page "glued" to the screen, but put it on a rubber band -- so, as someone "drags" the page, you can see it react/ shift from the center/ default position. If the user just drags, then releases, the page will snap back into place. If the user swipes (ie, gives the page some momentum with a finger flick) with a certain amount of force/velocity, then the page "flips" to the next/previous one.

   2. One feature I like about Xodo PDF (on Android)'s experience with the single page/ horizontal flipping of pages -- if you are zoomed in to the page to read the text (as you frequently are on a smaller phone screen), if you flick forward, it automatically places you at the top of the next page, at the same zoom level, at the same horizontal scrolling position (or, maybe it just centers on the text)? Likewise, if you flick backward, it shows you the previous page, at the very bottom of the page. I like this because you can keep reading without having to adjust your page position any more. This is probably a little less of an issue for the larger screen sizes of desktop/ laptop computers, but would still be nice to have in case one is zoomed in some and wants to keep reading at that zoom level from page to page.

   As for why I'd prefer a horizontal swipe vs a vertical one -- this is more intuitive for me, having been trained on books when I read very long documents. Again, having this be horizontal helps me with retention (I feel)

   Drawboard PDF's single page view allows one to swipe through pages (like "flipping" pages in a book). I find this helps with retention as it breaks apart the text, delineated by page breaks. I've tried your single page vertical scrolling view, but I found it to be clunky. A few things that would probably make this better (for the horizontal swipe as well):

   1. Don't have the page "glued" to the screen, but put it on a rubber band -- so, as someone "drags" the page, you can see it react/ shift from the center/ default position. If the user just… more

   3 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Adobe Acrobat Pro DC

   Extremely slow and freezes constantly. Disappointed

   3 votes

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   0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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5. Faulting Module

   When Saving PDF's from Outlook, system will randomly crash completly, closign down both Explorer.exe and Outlook.

   Just clicking the PDF attachment, then clicking, Save As, selecting a windows my documents folder, and save. Suprisingly often it will crash.

   System was a recent fresh install of Windows 10
   Version 10.0.17763 Build 17763
   32GB RAM

   Adobe Acrobat Pro DC
   Version 2019.010.20069

   Faulting application name: OUTLOOK.EXE, version: 16.0.11231.20130, time stamp: 0x5c5187a2
   Faulting module name: PDFShell.dll, version: 19.10.20064.48846, time stamp: 0x5c069227
   Exception code: 0xc0000005
   Fault offset: 0x00007146
   Faulting process id: 0x4218
   Faulting application start time: 0x01d4c255006efdb5
   Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
   Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
   Report Id: 0b20fabf-6a70-44a9-a50b-ffb952eeccb5
   Faulting package full name:
   Faulting package-relative application ID:

   ---

   Faulting application name: Explorer.EXE, version: 10.0.17763.107, time stamp: 0x695ecd5a
   Faulting module name: PDFShell64.dll, version: 19.10.20064.48846, time stamp: 0x5c06927b
   Exception code: 0xc0000005
   Fault offset: 0x000000000000a46f
   Faulting process id: 0x38c8
   Faulting application start time: 0x01d4c254e516c854
   Faulting application path: C:\WINDOWS\Explorer.EXE
   Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\PDFShell64.dll
   Report Id: add34912-7916-437f-ad7a-807fc3dfda1c
   Faulting package full name:
   Faulting package-relative application ID:

   When Saving PDF's from Outlook, system will randomly crash completly, closign down both Explorer.exe and Outlook.

   Just clicking the PDF attachment, then clicking, Save As, selecting a windows my documents folder, and save. Suprisingly often it will crash.

   System was a recent fresh install of Windows 10
   Version 10.0.17763 Build 17763
   32GB RAM

   Adobe Acrobat Pro DC
   Version 2019.010.20069

   Faulting application name: OUTLOOK.EXE, version: 16.0.11231.20130, time stamp: 0x5c5187a2
   Faulting module name: PDFShell.dll, version: 19.10.20064.48846, time stamp: 0x5c069227
   Exception code: 0xc0000005
   Fault offset: 0x00007146
   Faulting process id: 0x4218
   Faulting application start time: 0x01d4c255006efdb5
   Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
   Faulting… more

   3 votes

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   4 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Icons on Toolbar appear unsharp

   since the last Adobe software update the icons in my Acrobat DC toolbar appear unsharp. What can be the reason for that?

   •  

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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7. Change bookmark default color

   Current default color is nearly unreadable. All my PDF's are using this color, so it's the default. Unable to change the color except by opening every PDF with bookmarks & changing using properties bar. Color change should be easier

   •  

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   Under review  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Spent 2 hours entering data only to lose all my work!!!!!!!!!

   My idea is that Adobe should save data I entered on a PDF via edit, saved my work twice, and now when I open the saved PDF, all my data has been lost!!

   If this is not a bug, tell me what is.

   • 

   3 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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9. Export to Excel

   I tried to export a PDF to Excel in order to capture and manipulate the data without having to retype it. When I did so, the resulting Excel document was unreadable and the formatting was off. I have several files like this that I need to extract the data from. I have Acrobat Pro for Mac. I'm using osSierra version 10.12.6. Please see the attached PDF and resulting Excel output file.

   • 

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   3 votes

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   3 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  Adminakagarg (Lead Software Engineer, Adobe) responded

   Hi Chantal Smith,

   The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

   Please provide non-OCRed file for this issue.

   Regards,
   Akanksha Garg
   Adobe Acrobat Team

10. Adobe crashed my whole computer !!!

    I opened a document on Adobe on Mac and then it stopped responding right away. Then I tried to restart my computer or shut it down, it showed that because my ADOBE WOULD NOT let me!!?? I couldn't not open any pdf or restart my computer because of this. Please help!

    3 votes

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

11. Subscription Pricing

    Please consider revising your subscription pricing structure. It is too high for people who need it for hh use or even for students. Also, please consider making more of your products one-time purchases.

    Thank you,

    3 votes

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    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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12. Usability

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the front. I had to give up in the end because absolutely nothing worked and why does a PDF program not accept imported PDF images? PNG and jpegs work OK.
    The play buttons for audio annotations, with their thick bounding boxes, are HORRIBLE. There appears to be no way of constraining the aspect ratio of dragged-out shapes and attempts to refine them after placement just distort the whole icon.
    Custom icons using posters only appear to work with WAV files but MP3 is the most common online format by far.
    Altogether a really nasty program. Sorry,

    My attempts to use Acrobat were the most frustrating experience of my 31 years on Macs. The program crashed constantly. Simple operations proved to be obtuse and non-intuitive and the layout of the tools, together with the process of interacting with the program, is very badly thought out. The tools page opens a page of cheesy icons resembling something from a children’s book, and why, for example, would anyone hide the ability to insert a rectangle under ‘comments’? Crazy.
    I spent almost a whole day (consulting Adobe help files and online sources) just trying to bring an image to the… more

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

13. Pdfmaker Add in not working with Office 2019

    The Adobe PDFMaker Add In does not work in Office 2019. The add in appears on the Add In list but when checked, nothing happens. This needs to be active in Office 2019

    3 votes

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    Need Info  ·  4 comments  ·  Other  ·  Delete…  ·  Admin →
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14. out of memory

    Adobe Acrobat 11.x or other older versions Out Of Memory and insufficient data for an image issue

    Hi, All,

    Our company have adobe acrobat 9 and XI softwares which are installed on different PC (windows 7 and windows 10) some users report to me they have received popup windows error message "Out Of Memory and insufficient data for an image from their windows 10 pc
    Any solution to fix the issue?

    Thank you for your support!

    3 votes

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15. Scanning with scanner interface needs one click

    If Acrobat is to replace PDF generating software, scanning with the native scanner interface needs to be one click - it now is at least 3 clicks - adding this to the customizable menus previously requested would be great.

    3 votes

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    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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16. Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent

    Bug report - Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent when receiver opens the file. I use Acrobat DC Version 19.010.20069 and this is a recent issue as I have been highlighting and sending pdfs to people with iPads/iPhones for years. Not sure if this is something new with my Acrobat or something new with an Apple update. I have sent the file to both my own phone and iPad and my clients are correct - wherever I have highlighted in Acrobat it completely covers the text with a solid yellow box over the text I had highlighted.

    Bug report - Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent when receiver opens the file. I use Acrobat DC Version 19.010.20069 and this is a recent issue as I have been highlighting and sending pdfs to people with iPads/iPhones for years. Not sure if this is something new with my Acrobat or something new with an Apple update. I have sent the file to both my own phone and iPad and my clients are correct - wherever I have highlighted in Acrobat it completely covers the text with a solid yellow box over… more

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17. Streamline accessibility process from Word, PLEASE

    If a document passes MS Word accessibility standards, throwing errors as a pdf is time-consuming and just plain wrong. I'm trying to teach faculty and staff at a college how to do this and it is SO cumbersome! Just for a simple, one-page doc, passed all chekcs in word, still getting 2 errors as pdf and I cannot even FIND the tags panel in spite of multiple searches. Arrgghhh! Frustrating and disapointing for those of us trying to make all learning materials accessible for all students, including those who are blind, vision impaired or using screen readers!

    3 votes

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    Resolved  ·  0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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18. Reverse collated printing

    I have 2 problems with the New Adobe update.
    1) There is No Way to Reverse Print so the doc does not have to be HAND Reversed to be in Readable Order on my HPOffice Jet Pro 7740.
    2) There is No way to Print Both sides on my printer HPOffice Jet Pro 7740

    3 votes

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    0 comments  ·  Printing  ·  Delete…  ·  Admin →
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19. "Combing files in Acrobat..." is not combining .HEIC files

    Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
    Acrobat Pro DC, Version 2019.010.20069

    When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.

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    3 votes

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.

    Thanks
    Tanvi

20. Edit text in PDF is worse in last version

    I’m using Acrobat DC but I came from Acrobat Pro 6/7. Editing text in PDF on Acrobat 6/7 was almost perfect. On Acrobat DC working on same PDF files, is unworthy of a commercial product. Even editing a single character broke layout completely on DC. Same file on Acrobat 6/7 I could replace entire paragraphs without an issue. Even free apps perform better than DC on my files.

    Btw, Word exporting is almost perfect and I can edit files as I want. But you should improve features, not destroy them.

    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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