13901 results found

1. Boomark/Page Thumbanails

   Can we make it possible to be able to view bookmarks and page thumbnails simultaneously? My department is now using Adobe to aid switching to electronic filing. This would be a huge time saver!

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2. Adobe Sign Multiple Field Reassignment en masse

   Adobe Sign should allow you to reassign multiple fields at once. As it is now, it automatically imports fields on a form assigned to "Anyone". In order to reassign the fields to a specific person or to "Prefill" before sending, you must go field by field and change each one. Being able to reassign en masse would be a huge time saver. Also, other options like marking fields as required en masse would help as well.

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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3. Validation of signed PDFs against (all applicable national) law(s)

   In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

   STATUS QUO

   Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

   The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the intended purpose:

   1 - Signature and integrity of the signed file

   The document must be checked to see whether it has been modified since it was signed.

   2 - Revocation status of the signing certificate

   The signed certificate is checked to see if it was issued by a competent, accredited and trusted authority and if it was valid and not revoked (invalidated) at the time it was signed.

   3 - Validity of the time stamp

   A signed time stamp (TSA; Time Stamping Authority) from a recognised provider confirms the time the document was signed regardless of the computer’s system clock.

   4 - Authorised certificate for this document type

   Check whether a document has been signed with an appropriate certificate for the intended purpose

   CHALLENGE

   Some but not all of these legal requirements can be checked and validated by suitable software, such as Adobe's PDF Reader or Acrobat) used for opening and viewing the signed PDF document.

   Whether a particular certificate used for signing a PDF document was legally compliant with all of the country's applicable laws at the time the document was signed, requires validation of the document against an officially approved set of potentially country specific criteria.

   The publicly accessible validator.ch service of the Swiss Federal Administration provides such a validation service free of charge.

   This validator.ch service currently enables 10 different types of digitally signed documents to be validated against all applicable national laws.

   A formal validation protocol can be downloaded in certified PDF format. The validation protocol can be used along with the digitally signed PDF document as evidence to prove its validity.

   Experience with hundres of digitally executed transactions based on digitally signed PDF documents shows :

   Most recipients/readers of signed PDF documents to date will reject the digital document as being "insufficient / not trusted". Most recipients / readers will treat digital documents similar to copies. to be used for information purposes, but not to be relied upon. For lack of trust and better knowledge most recipients / readers still insist on receiving paper signed in handwriting, submitted via postal service rather than e-mail, either instead of or at least in addition to the digitally signed PDF document.

   Experience also shows that most recipients / readers of digitally signed PDF documents will accept such documents and will not insist on additional paper if they receive a validation report along with the signed PDF document. A positive validation report issued in the name of the Swiss Federal Administration never fails to impress the reader / recipient.

   Senders of digitally signed PDF documents can raise the acceptance with recipents / readers dramatically by validating the signed documents using validator.ch and sending both, either as a single PDF portfolio file, or as two separate PDF files . Sending both files as a single PDF file using PDF portfolio file format is most elegant - but may limit recipients / readers ability to open and view the files in non-Adobe browser plugins / PDF readers.

   Providing the two separate files with a common filename but different ending (e.g. -sig and -val) is highly recommended. It facilitates recognition of the "signed document" and its associated "validation protocol".

   SUGGESTION

   Submitting a digitally signed PDF document to an official validation service, such as validator.ch, is currently a manual process that requires some 15-20 seconds for uploading the signed document and downloading the validation protocol through a web interface using a browser.

   The ability to validate a signed PDF document by simply pushing a button, in the application used for creating / signing respectively opening / reading the PDF file, would be most valuable for all users, whether as senders / signatories or as recipients / readers of signed PDF documents.

   In addition to the web interface that validator.ch provides for manual upload of signed PDF documents and download of certified validation reports, validator.ch service can be accessed via API for discrete validation of signed PDF documents. The discrete validator.ch API interface uses cryptographical routines (hash), does not require the document to be uploaded (only the hash) and produced the validation report for a document of any size within seconds.

   Adobe is requested to consider integrating validation functionality by providing a "push button call" to an external official validation service (such as validator.ch) in its Adobe Reader and Acrobat DC products.

   PLEASE SUPPORT THIS SUGGESTION.

   Thank you.

   Thomas A. Louis
   thomas@louis.ch
   +41 56 410 1211

   In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

   STATUS QUO

   Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

   The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the… more

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   Planned  ·  2 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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4. ACCESSIBILITY

   Every time I try to access my adobe document cloud I'm constantly having to sign in and most of the time it doesn't even open.I mostly use ADOBE for work and it becomes very FRUSTRATING when i try to work and I can't access my documents!!!

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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5. To be able to search by Folder Name, not just document name.

   Our folders are titled by Client Name, so we need to find FOLDERS, not Documents in the search bar.

   Almost all our folders contain the same document titles for all the separate clients, so searching for a document name does not work at all. We must be able to search by FOLDER NAME in order to use the search function at all.

   Thank you!

   3 votes

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6. crashes when clicking on Prepare Form

   I have Windows 10 and Adobe Standard v. 2018.011.20038 and when I create a form and click on "Prepare Form" there is a pop up box that says "Adobe Acrobat has stopped working" and then the program shuts down. I have updated the program, clicked on "Repair Installation" and nothing has corrected this issue. Please help!

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   Need Info  ·  3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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7. Fix Creative Cloud so It will load

   Fix Creative Cloud so It will load. I have been paying for a subscription since 2015 and two months ago it quit working. Yeas all applications. It will not let me reload or sign in. Tech support was useless. Every body wants to point the finger else where. Either it works or it don't - right now it don't help!

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   2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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8. Acrobat Reader/Pro do not properly support word-by-word selection in macOS

   1. Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
   2. In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.

   Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.

   Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.

   The only way to select a string of words is to use single-click-and-drag, which of course requires higher mouse-pointing accuracy.

   It's been a bug for YEARS. No sign of it getting fixed. I've already reported it through other channels, to no avail. I guess I have to try this channel now.

   1. Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
   2. In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.

   Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.

   Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.

   The only way to select a string of words… more

   3 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Under review  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Thanks for reaching out for your concerns.
   We have noted your feature request. The team would evaluate it along with other features with us and taken up based on relative importance/impact.

   Thanks
   Ayush Jain

9. I do not want new windows for each document

   I want tabs back, I don't want multiple PDF documents opening up new windows. This is so important to me I purchased another product and convinced my company IT department to replace my Adobe license with that product.

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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10. PDF Files Colors Look Washed Out/Dull

    PDF files that are created in any Adobe CC product, while viewing in Acrobat DC, photos and colors look washed out/dull. When full screen is initiated the colors look like intended. But once back in the normal view they are dull. Creative Cloud used on 27 in. 2017 iMac 5k, macOS 10.13.3

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11. Add auto-refresh (option) for externally modified PDF files

    When you work on presentation or anything else in another application (e.g. Keynote or PowerPoint) you can browse the final result of slides in PDF format by using Acrobat Reader. In this cases every time you export updated version of the PDF file you have to close the older version, and reopen the file. It's really annoying and takes a lot of time.

    I personally experience it while working with LaTeX that doesn't have a viewer. So, you quite often "export" to PDF and view via Acrobat. I have already seen other people that look for this feature and gave exactly the same scenario.

    I can understand that having it enabled by default could be risky. For example when user edit some forms and this could destroy his work. This is why I think it should be an option - disabled by default. Or simple detect forms and disable auto-refresh only for these files.

    Thank you :-)

    When you work on presentation or anything else in another application (e.g. Keynote or PowerPoint) you can browse the final result of slides in PDF format by using Acrobat Reader. In this cases every time you export updated version of the PDF file you have to close the older version, and reopen the file. It's really annoying and takes a lot of time.

    I personally experience it while working with LaTeX that doesn't have a viewer. So, you quite often "export" to PDF and view via Acrobat. I have already seen other people that look for this feature and gave… more

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12. Send Adobe Acrobat "Send & Track" and "Send For Signature" from Personal or Business Email Address.

    Send Adobe Acrobat "Send & Track" and "Send For Signature" from personal or business email address instead of noreply@acrobat.com. This would be much more professional and prevent the emails from missing their inbox or not being read. If the emails came from an email address they already recognize, it will be noticed and opened.

    3 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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13. You really have stuffed up this product. Why do I have to keep signing in to use it. Why does it continually crash? Why has it stuffed my

    Why do i have to keep signing in to use it. Why does it continually crash? Why has it stuffed my computer so that it runs at a snail pace?. You really have over engineered, over done the security, and over complicated this product. I will never use Adobe products again!!!!!

    3 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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14. When sending a PDF as attachment and Outlook 2016, body of the e-mail is not included with what is eventually e-mailed.

    When a PDF is opened and I select send as an attachment, Outlook 2016 opens with the file attached. I'm able to enter the body of the e-mail as normal. I can send the e-mail. The recipient does not see the text that was typed. It also does not show any text that was typed in the sent e-mail looking at sent items. This only occurs when sending a file through Adobe Acrobat DC. When I attach the file without going through Adobe, everything functions normally.

    3 votes

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15. Get linking to web videos like on YouTube.com working again

    10 years ago I was able to link to external video sites like YouTube.com and have videos appear in Adobe documents with Acrobat. But for some reason the software has a bug now and when placing a url into the dialog box it says "No media file has been specified. Please select one and try again." Can you please fix this soon. This is very frustrating since it use to work fine 10 years ago. Thank you.

    3 votes

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16. I have both Reader and Acrobat installed. I want pdf attachments to ALWAYS open in Acrobat instead of Reader.

    I pdf attachments to open in Acrobat instead of Reader. I have both Acrobat and Reader installed and attachments always default to opening in Reader.

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17. Acrobat DC pro hangs after comupter turns off monitors

    Acrobat reader pro Just hangs when The computer turns off the screens for inactivity.
    Microsoft Windows 10 Pro for Workstations
    Version 10.0.16299 Build 16299
    (using multidesktop)
    on Dell Precision Tower 3420

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18. Mouse pointer turns into a black blocks in acrobat's menus

    The mouse pointer turn into a black block in the menus of Acrobat.

    3 votes

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Since we haven’t heard back from you for so long, We are closing this thread.

    If you still face any issue, do let us know

    Thanks
    Ayush Jain

19. Windows Acrobat XI save as problem

    In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
    Steps to eproduce:
    1. Open the Demo File.pdf and click "Save As" in File tab.
    2. Give a name and save it somewhere.
    3. Reopen the new file you will easily find it is not the same as Demo File.pdf

    • 

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    3 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  amukherj responded

    Sorry to hear your problem.
    Unfortunately, Acrobat XI is no longer a supported version.
    Try out the latest, Acrobat DC. If the issue persists, let us know.
    You can get Acrobat DC here:
    https://acrobat.adobe.com/us/en/free-trial-download.html

20. Crop Multiple Pages

    I'd like the option to crop multiple pages in one go instead of individually. e.g. Document with non-print marks. Instead of creating separate PDF with InDesign or other desktop publisher, I'd like to crop all the pages in one go.

    3 votes

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    You can use the Set Page Boxes option available in Organize Pages.