12244 results found

1. Need access to 3 devices, not only 2

   I have a work computer, home computer and laptop computer that I use constantly, interchangably. I have to log out of one computer with Adobe to be able to just view a .pdf on another. It is so annoying that I am looking for a different .pdf viewer just so I don't have to deal with it. MANY people have 3 devices and with OneDrive work seamlessly. Adobe, PLEASE allow your subscribers to have 3 devices or figure out another way to not require us to log out of one computer to access a file on another.

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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2. Acrobat - Option to change the cursor into laser pointer for presentations

   I build most of my presentation decks in Illustrator and export to PDF for Acrobat. It would be useful to have my cursor act like a red-dot laser pointer for presentations.

   Now that so many meetings are remote (Zoom) it would be nice to have more robust presentation features.

   PowerPoint has this feature, but I hate PowerPoint.

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3. Set Defaults For Output Options When Splittings PDFs

   Each and every time I split a PDF, I must manually set the folder I want the files to save to. I should be able to set the folder path one time and Acrobat will default to that same folder next time I split a PDF. This goes for all the settings whenever splitting a PDF. It would save me time if Acrobat remembered what options I used last when splitting a file. For instance, if I split a file and used the "Use top level bookmarks" option, the next time I go to split a PDF I shouldn't have to set this option again.

   Another idea.. If you manually set bookmarks on a PDF, then the default split method would only then become 'top level bookmarks'.

   Each and every time I split a PDF, I must manually set the folder I want the files to save to. I should be able to set the folder path one time and Acrobat will default to that same folder next time I split a PDF. This goes for all the settings whenever splitting a PDF. It would save me time if Acrobat remembered what options I used last when splitting a file. For instance, if I split a file and used the "Use top level bookmarks" option, the next time I go to split a PDF I shouldn't have… more

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4. Digital Signature Problems

   I've been using digital signatures in Adobe Acrobat for YEARS. Just got a new PC for work and digital signatures are not working properly or consistently. Documents that need signatures always need two. The second person (no matter who it is) always has problems and the experience changes each time. Sometimes, the certification toolbar won't come up. Sometimes the visible signature option is not available. Sometimes the software goes completely black. There is never any error message. The software just doesn't work for the second signature. Both brand new machines. Both have exactly the same software versions. Both use the exact same method of creating the digital identity. Both use the same tool (certify document) to apply digital signature. I've done more than my share of troubleshooting on this issue and can figure out just about any problem. Other posts here say that the issue is resolved. It is not resolved.

   I've been using digital signatures in Adobe Acrobat for YEARS. Just got a new PC for work and digital signatures are not working properly or consistently. Documents that need signatures always need two. The second person (no matter who it is) always has problems and the experience changes each time. Sometimes, the certification toolbar won't come up. Sometimes the visible signature option is not available. Sometimes the software goes completely black. There is never any error message. The software just doesn't work for the second signature. Both brand new machines. Both have exactly the same software versions. Both use the… more

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   1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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5. Make Template Text Editable in Adobe Sign

   Using templates is an extreme time saver. However, you should be able to edit the template text before sending for signature. Adding things like pertinent dates and names to documents is essential.
   If this feature were available, I'd be able to use 20 templates opposed to the current 5 that don't need to be edited first.

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6. Stop showing pop ups about features after I have clicked them off a few times

   Every day I have to click off a pop up about sharing my work. I appreciate that I have been notified of a cool feature, but this should stop showing up after 3 times or maybe be put on a 6 month timer if you really feel like I need a reminder again.

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7. Video not working on Acrobat DC

   Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

   Acrobat Reader can play the video fine on both the PC and Mac

   Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

   Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in its own window. The version we are running is 2021.005.20155. I do not need to upload a file since it happens on any file with a video. We had 7 computers creating and viewing the file and it worked the same on all the systems. I believe this is a bug in this version on the Windows side.

   Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

   Acrobat Reader can play the video fine on both the PC and Mac

   Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

   Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in… more

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8. Disable Creative Cloud for Enterprise

   Our company needs the ability to disable Creative Cloud Storage due to restrictions on where we are allowed to store and manage our customers information.

   We have employees working remote from all over the US and the "firewall" fix is not sufficient for our employee base of over 600 users. We need the ability to disable creative cloud and cloud storage functionality from the admin console and ONLY have the capability for local storage.

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   1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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9. Show highlighted text in comments

   Currently, highlighted text only shows up as "highlighted text" in the comments. Instead, show the text that was highlighted.

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10. Remove rounded edges on highlights

    The rounded edges/sides of highlights have got to go. It boggles my mind that this doesn't seem to be more of an issue to others.

    If you highlight a portion of text, the left and right sides of the highlight are shaped such that it both visually and functionally spills over onto the adjacent [un-highlighted] text.

    Because of this, the adjacent text is extremely difficult to select; 9/10 times, you end up selecting the highlight element. The resulting markup just looks cartoonish as well.

    I’m guessing that implementing a rounded shape for all highlight objects in acrobat, is far more difficult than simply having a rectangular one. So someone put in some effort into this for some reason.

    Keep it simple; I know it’s hard.

    The rounded edges/sides of highlights have got to go. It boggles my mind that this doesn't seem to be more of an issue to others.

    If you highlight a portion of text, the left and right sides of the highlight are shaped such that it both visually and functionally spills over onto the adjacent [un-highlighted] text.

    Because of this, the adjacent text is extremely difficult to select; 9/10 times, you end up selecting the highlight element. The resulting markup just looks cartoonish as well.

    I’m guessing that implementing a rounded shape for all highlight objects in acrobat, is far more… more

    7 votes

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11. letters disappear

    This is insane, letters disappear constantly, any idea how I can fix it? I use Adobe DC and win10

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    3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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12. Assign shortcut keys to all menus and options

    Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the software to click on a particular location. In the older version of Adobe Acrobat, most of what I did could be accomplished by dictating shortcut keys. In the new version, very few commands can be accomplished with keyboard shortcuts (or even with a series of them, as in Microsoft applications). As a result, I do almost nothing in Acrobat with my voice recognition software. Using the current version exacerbates the repetitive stress injury that I rely on voice recognition software to minimize. For one of many resources explaining that the availability of shortcut keys is an element of Section 508 compliance, see: https://www.justice.gov/crt/software-accessibility-checklist.

    Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the… more

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I understand the issue faced by you. I would like to tell you that we provide the shortcut keys to as many possible features as possible. You can check it our at : https://helpx.adobe.com/in/acrobat/using/keyboard-shortcuts.html

    Incase, there are some necessary features where you need the shortcut controls. please provide the details for those areas and we’ll try to resolve it in the future.

    Thanks
    Rachit

13. Ability to Use Bookmarks to Reorder Pages

    It would save me hours a week if I could arrange bookmarks the way I need in the file and then have the pages be reordered to follow the bookmarks. I deal with files that are thousands of pages and rearranging large quantities of pages in thumbnail view tends to crash the program. Thanks for your consideration!

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. Portfolio PDFs open blank in Protected View

    Steps to reproduce:
    Set Protected View to "All files"
    Fully Close Acrobat
    Open a Portfolio PDF by double clicking on the file.

    Environment:
    Windows 10 Enterprise version 1909
    Adobe Acrobat DC Pro 20.013.20064

    Expected result:
    Portfolio PDF opens without issue. The "enable all features" button appears at the top and can be clicked. The list of files is shown at the top and the document at the bottom. This is observable in version 20.012.20041

    Observed result:
    Acrobat opens with both the list of files and the document completely blank. The "enable all features" button appears, but does nothing when clicked and does not go away. On the Home tab, the Recent section is empty.
    When Acrobat is opened before the PDF is, the PDF displays properly.
    If Protected View is temporarily disabled, the PDF opens as expected.
    If Acrobat.dll is replaced with a copy from 20.012.20041, the PDF opens as expected.

    Protected View cannot be disabled due to V-79381

    Steps to reproduce:
    Set Protected View to "All files"
    Fully Close Acrobat
    Open a Portfolio PDF by double clicking on the file.

    Environment:
    Windows 10 Enterprise version 1909
    Adobe Acrobat DC Pro 20.013.20064

    Expected result:
    Portfolio PDF opens without issue. The "enable all features" button appears at the top and can be clicked. The list of files is shown at the top and the document at the bottom. This is observable in version 20.012.20041

    Observed result:
    Acrobat opens with both the list of files and the document completely blank. The "enable all features" button appears, but does nothing when clicked… more

    7 votes

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15. remove "Try Acrobat PC Pro" button

    Please please give us an option to remove the terrible "Try Acrobat PC Pro" blue button in the tabs bar. There is already more than enough ads for it everywhere: in the tools sidebar on the right, on the home screen, etc.

    This button is taking up so much space that could be used to show more tabs! I'm so used to using Adobe and I like it but I think I will switch to another reader if this button is not removed. I even tried installing an older version of acrobat (which was a pain just to find it) and had to reset all of my settings. For a while the button was gone but now it's back. I don't know if it's due to it auto-updating but this is infuriating.

    Please please give us an option to remove the terrible "Try Acrobat PC Pro" blue button in the tabs bar. There is already more than enough ads for it everywhere: in the tools sidebar on the right, on the home screen, etc.

    This button is taking up so much space that could be used to show more tabs! I'm so used to using Adobe and I like it but I think I will switch to another reader if this button is not removed. I even tried installing an older version of acrobat (which was a pain just to find it)… more

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16. Text box formatting covers text input

    Please. Get rid of the text formatting covering up the active text box that's being typed into. This drives me insane, and happens nearly every time I'm commenting on a PDF. Please see attached image. The text box I'm typing in is totally covered by the formatting box.

    All one has to do to reproduce is to add a text box and move it towards the top of the screen.

    I have Windows 10, using Adobe Acrobat Pro DC 2015.006.30482.

    I want the formatting box to never cover the text box I am typing in.

    •  

    7 votes

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17. Combine use of stylus and fingerpint

    I do a lot of pdf commenting, and I use a stylus/pen on a touch screen laptop to make this easier. The problem is that once I turn on the highlighter tool, I can't use my finger to scroll through the document, because Acrobat doesn't distinguish between the finger input and the stylus input. So I have to manually switch back and forth between the highlight tool and the arrow tool. Most other touch-capable PDF programs distinguish between finger input and stylus input, allowing you to scroll through the document with your finger and then highlight as needed. Is there any way this can be done with Acrobat?

    I do a lot of pdf commenting, and I use a stylus/pen on a touch screen laptop to make this easier. The problem is that once I turn on the highlighter tool, I can't use my finger to scroll through the document, because Acrobat doesn't distinguish between the finger input and the stylus input. So I have to manually switch back and forth between the highlight tool and the arrow tool. Most other touch-capable PDF programs distinguish between finger input and stylus input, allowing you to scroll through the document with your finger and then highlight as needed. Is there… more

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18. Adobe Cloud NEEDS!! a dark mode

    The Main screan for Adobe Cloud needs a dark mode its 2020

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19. Duplicate form page without linking fields

    For people using Adobe Acrobat PDF forms for schedules, breakdowns or quick lists, having a form's fields link when pages are duplicated poses a huge issue for usability. Having an option within the program to unlink form fields across pages would be a great help for these uses.

    For example:
    I have a single page form with 20+ fields to help organize shot lists for film scenes. It contains check boxes, drop down menus and input image fields related to a specific shot in a specific scene. I want to be able to duplicate this page within the document and fill it out for each shot in a scene.

    Currently when I duplicate the page all the information in it is duplicated onto the next page and any changes I make happen on both pages. Having a 'unlink' button that renames the fields and allows each page to be its own separate form would make this program usable for this type of work. The program already adds a #0 / #1 / #2 etc. to the end of the field names when the page duplicates. I suggest adding a dialogue box that pops up when duplicating that says "this page contains a form, would you like to keep fields connected or unlink them" and if the user clicks 'unlink' it renames them just by adding a number to the end rather than a # number,

    For people using Adobe Acrobat PDF forms for schedules, breakdowns or quick lists, having a form's fields link when pages are duplicated poses a huge issue for usability. Having an option within the program to unlink form fields across pages would be a great help for these uses.

    For example:
    I have a single page form with 20+ fields to help organize shot lists for film scenes. It contains check boxes, drop down menus and input image fields related to a specific shot in a specific scene. I want to be able to duplicate this page within the document and… more

    7 votes

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20. Adobe Fonts from Creative Cloud not accessible in Acrobat DC Pro

    I am having the same issue as described in this 'Resolved' post, except that the issue has not been resolved:

    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/20464111-how-do-i-add-new-fonts-to-adobe-acrobat-pro-dc

    Namely, I have 'activated' Adobe Fonts through Creative Cloud, but I can't get it to show in Adobe Acrobat DC Pro.

    In the 'resolved' post, the 'solution' was a series of Microsoft links that only explain how to install fonts when you have a specific font file on your machine.

    However we are talking about Adobe Fonts through creative cloud, there is no font file to use as per the link instructions. (This appears to be an Adobe issue, not a Microsoft/windows issues.)

    Specifically, I 'activated' the Adobe Font Robota family (12 fonts) in Creative Cloud and it is showing up in Creative Cloud. However in Adobe Acrobat, there is only a single font "Robota" added and it won't let me edit text embedded as Robota (regular), Robota Italic, or any of the specific 12 individual fonts.

    I am having the same issue as described in this 'Resolved' post, except that the issue has not been resolved:

    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/20464111-how-do-i-add-new-fonts-to-adobe-acrobat-pro-dc

    Namely, I have 'activated' Adobe Fonts through Creative Cloud, but I can't get it to show in Adobe Acrobat DC Pro.

    In the 'resolved' post, the 'solution' was a series of Microsoft links that only explain how to install fonts when you have a specific font file on your machine.

    However we are talking about Adobe Fonts through creative cloud, there is no font file to use as per the link instructions. (This appears to be an Adobe issue,… more

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