13796 results found

1. HEIC Support

   Provide support for HEIC files. This is apple's new standard and lots of clients send over these image files like jpegs that need to be inserted into my pdfs. PDF is intended to be the "universal" format so this seems like an obvious addition. Thanks!

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   8 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

   Thanks
   Tanvi

2. No way to correct OCR errors in Acrobat pro DC

   There is a major problem with OCR in Acrobat Pro CD. I have recognized (OCR) text in many documents. They still contain a lot of recognition errors in the hidden text used for search. When I try to use the function/tool "Correct Recognized text" (translated from Norwegian), I get a message saying that there are no suspected errors. It is not possible to correct the remaining errors. This is just stupid, there is no 100% correct OCR program, there are lots of errors in the recognized text. There must be a way to fix the remaining errors, but your technical support tells me that it is not possible. Until this is fixed, I can not use the product.

   There is a major problem with OCR in Acrobat Pro CD. I have recognized (OCR) text in many documents. They still contain a lot of recognition errors in the hidden text used for search. When I try to use the function/tool "Correct Recognized text" (translated from Norwegian), I get a message saying that there are no suspected errors. It is not possible to correct the remaining errors. This is just stupid, there is no 100% correct OCR program, there are lots of errors in the recognized text. There must be a way to fix the remaining errors, but your technical… more

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   Need Info  ·  6 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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3. Full Screen Enable Scrolling

   When in Full Screen, the default setting is Single Page View. There is no way to change this in Full Screen. You can change it to, say, "Enable Scrolling" before entering full screen, but once you enter full screen it will revert back to the default. Please enable a way for the user to change the default Full Screen, Page View to their personal preferences in settings.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Offer US federal government and military users a reduced fee adobe reader license for home use

   Given the amount of money that US government agencies undoubtedly pay for Adobe Reader DC licensing, Adobe should consider offering a reduced cost DC license for home use for military and federal employees.

   Consider following Microsoft's example.

   8 votes

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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5. tag

   I would like to add tags to PDF files that are inside of a Windows folder and be able to filter by tags.
   At the moment, the naming convention organises the PDF files in an order that is not beneficial for us.
   Can we add tags to PDF files and filter inside of a Windows folder?

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Thanks for contacting us. We don’t have that feature in our product.

   Thanks
   Rachit

6. User option to changing highlight color and brightness of "Find" (Ctrl F)

   The ability for the user to change the color and brightness of the highlight when using "Find" (Ctrl F) is needed.

   In many companies, Adobe Acrobat is used to view and edit thousands of different styles of documents. In many cases, multiple colors are used in each document. These documents can have thousands of pages. The most convenient way to search for particular information is to use the "Find" (Ctrl F) tool. The highlight color that is currently used can easily blend in with the surrounding colors of the documents, making it difficult to locate the highlighted search criteria. If the color and brightness of the highlight was able to be changed by the user, they would be able to manipulate the color and brightness of the highlight to better suit their needs. This would make your product more appealing and convenient to use.

   The ability for the user to change the color and brightness of the highlight when using "Find" (Ctrl F) is needed.

   In many companies, Adobe Acrobat is used to view and edit thousands of different styles of documents. In many cases, multiple colors are used in each document. These documents can have thousands of pages. The most convenient way to search for particular information is to use the "Find" (Ctrl F) tool. The highlight color that is currently used can easily blend in with the surrounding colors of the documents, making it difficult to locate the highlighted search criteria. If… more

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   1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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7. "Send or receive feedback fast" popup - Please Remove

   Constantly getting a huge "Send or receive feedback fast" popup near the huge blue Share button... every time I save or edit a PDF. Very very disruptive. Please allow users to disable popups such as this.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Please let us know if the below solution worked for you ?

8. change highlight color

   Add the ability to change the pre-defined colors for the highlight tool. Having to highlight first, than go and change the properties of the highlighted text just to replace Adobes forced colors wastes a lot of time

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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9. File rename option should be there.... essential

   File rename option should be there.... essential

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   6 comments  ·  Other  ·  Delete…  ·  Admin →
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   Need Info  ·  digvijay singh bisht responded

   Can you please elaborate more the issue you are facing with the File rename eg where and when do you want to rename the file.

10. Duplex, collate, odd-numbers of pages, and not-useful printed results

    Synopsis:
    A) Please fix duplexing such that page one of a document always begins on the front of a sheet of paper. This means a the back page of an odd-numbered document should be blank.

    B) Please let the Collate button both be visible regardless of the number of copies and let it have a default and/or remembered setting. The combination of it being initially invisible and the defaulting to the less-desirable setting results in wasted printed material.

    Detail:
    This is a consistent problem that sprung into existence about a year ago, near as I can tell on both Acrobat DC and Reader for Mac.

    OS: It occurs on every install I have (4 different Macs, various versions of OSX but reasonably updated over that timeframe).

    Printers: this occurs on every printer in the organization. All are Brother laser printers. At least 5 different models.

    Duplex printing generates output that is unexpected, and unworkably so, in these situations.

    Odd number of pages. Say you print a 3-page document, Copies = 2, Duplex on, Collate on.

    Sheet: front page/back page. Expected output from the printer:

    Sheet one: 1/2
    Sheet two: 3/blank
    Sheet three: 1/2
    Sheet four: 3/blank

    Actual output is:

    Sheet one: 1/2
    Sheet two: 3/1
    Sheet three: 2/3

    Why anyone would actually want this output is beyond me. That said, even if it was somehow desirable, why would it be the default. The only workaround I have found is to either add a blank page to the document to make it an even number of pages, or to print 1 copy many times. This is woefully inefficient.

    Collation also causes this problem. Specifically, the Collate checkbox does not appear until the number of copies is increased beyond 1. Then the Collate box appear, but always unchecked. If you do not notice this, then your duplex output will be:

    Sheet one: 1/1
    Sheet two: 2/2

    Also a wasteful default behavior, both in terms of paper and ink, but also in terms of time.

    While there might be some sensible reason for both of these behaviors, I cannot fathom it. What I do know is that they product unexpected default results that are different than how other programs print and different than how Acrobat behaved until about 1 year ago.

    Synopsis:
    A) Please fix duplexing such that page one of a document always begins on the front of a sheet of paper. This means a the back page of an odd-numbered document should be blank.

    B) Please let the Collate button both be visible regardless of the number of copies and let it have a default and/or remembered setting. The combination of it being initially invisible and the defaulting to the less-desirable setting results in wasted printed material.

    Detail:
    This is a consistent problem that sprung into existence about a year ago, near as I can tell on both Acrobat… more

    8 votes

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    4 comments  ·  Printing  ·  Delete…  ·  Admin →
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11. Acrobat DC Standard hangs while loading license status

    When opening any PDF, document loads in DC, then hangs for ~10s while license status is accessed. Once license status appears in lower right corner (e.g. "Your current plan is Acrobat Standard DC, annual"), app becomes responsive again.

    New issue, very annoying, please fix.

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    2 comments  ·  Other  ·  Delete…  ·  Admin →
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12. Preview handler in Windows 10 locks PDF files if active on windows preview pane.

    For some reason, we cannot delete PDF files store on a network because the preview handler locks the file. We have to hit the delete key which opens a windows prompt that the file is in use, then unselect the PDF file, and then click in the windows dialog to try again.

    8 votes

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    4 comments  ·  Other  ·  Delete…  ·  Admin →
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13. ABILITY TO EDIT PDF'S IN SHAREPOINT

    ABILITIY TO EDIT PDF's in SharePoint

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. BUG - Converting emails to PDF does not include jpg attachments

    I updated to Adobe Pro 2017 and using Outlook 2013 with all current updates. When I use the Adobe PDF Maker in Outlook it will not include any jpeg files. I have verified the conversion settings are correct, I have even tried dragging a group of emails into "combine files" in Adobe 2017 but regardless the jpeg attachments to not transfer.
    
    PLEASE HELP - I need the complete emails with all attachments for a legal case. I even purchased evermap to convert the attachments in a portfolio to PDF so they can be bates stamped. BUT if the attachment is not included I have wasted my time and money with updates that aren't any better than the Pro XI I previously had.

    I updated to Adobe Pro 2017 and using Outlook 2013 with all current updates. When I use the Adobe PDF Maker in Outlook it will not include any jpeg files. I have verified the conversion settings are correct, I have even tried dragging a group of emails into "combine files" in Adobe 2017 but regardless the jpeg attachments to not transfer.
    
    PLEASE HELP - I need the complete emails with all attachments for a legal case. I even purchased evermap to convert the attachments in a portfolio to PDF so they can be bates stamped. BUT if the attachment is… more

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    6 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Are your jpg attachments coming in the PDF ?
    Do you expect jpg attachments embedded as PDF in the PDF itself?

    Thanks
    Tanvi

15. emailing from Adobe. I HATE the new way we have to email. Too many steps and takes too long. I'd like the previous version of Adobe!!!i

    I absolutely hate the new email sharing. The previous version was so simple! This one is slow, cumbersome and often crashes. Give us the old way!!!

    8 votes

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    0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

16. Change default "Home" screen in Adobe Acrobat Pro DC

    When using Adobe Acrobat Pro for scanning documents every 10 minutes, I need to have a "Home" screen with only one button - "Create PDF" + "From Scanner" + "Grayscale Document (front side)".

    The new setting is driving me crazy. I wish I could downgrade to the old Adobe Acrobat design!

    8 votes

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    1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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    Under review  ·  Mohit Kumar responded

    Hi Vladimir,
    We regret the inconvenience that you are facing. I will take this issue with the management and let you know as soon as a solution is available.

    Regards,
    Mohit Kumar

17. Acrobat Pro DC refuses to install on a Case Sensitive macOS install

    Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.

    Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.

    I have seen that a fix to this is "planned" and "should be available soon" but that was back in January. This has been a known issue for YEARS, which became a greater issue when macOS began using case sensitive APFS by default.

    Exactly WHEN Can we expect a resolution to this issue? "Soon" is not an acceptable response. Saying "Soon" in January doesn't mean "some time after October".

    Why is it impossible to install Acrobat Pro (or any other Adobe product) on a Mac using a case-sensitive file system? There is no reason for this, and Adobe software is the only software I have ever seen that has this issue. It does not make any sense.

    Before you suggest it, NO, I will NOT reformat my disk. Telling people that they have to wipe their computer in order for your software to work is not acceptable. We pay a lot of money for your products and should be receiving decent support.

    I have seen that a fix to… more

    8 votes

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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18. Tab order property / sorted list with java script

    There is currently no way to get the tab order of fields in a PDF file via JavaScript. While it is possible to set it by creating fields in the desired order, there is no way of getting the order of already available fields – only alphabetically. Giving the Field object a new property or reading out another sorted list would solve this.

    Also, this link is currently on 404:
    https://help.adobe.com/livedocs/acrobat_sdk/9/Acrobat9_HTMLHelp/JS_Dev_Overview.71.1.html (linked here: https://www.adobe.com/devnet/acrobat/javascript.html)

    8 votes

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    13 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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19. Acrobat DC process hangs

    Acrobat processes hang in task manager. Clicking on a PDF file or the application shortcut will not launch the program but task manager shows Acrobat running. Killing the process and trying again still does not work. Users have to sign out or reboot several times a day to get Acrobat to launch.

    Acrobat DC Pro
    Windows 10 1709 build

    8 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Use DC Pro on multiple devices simultaniously

    Why can I just use my DC Pro account on 2 devices simultaniously? I have: 2 dekstop pc's (work/home), 1 tablet and smartphone. Not nice that I always need to logout when I want to use it on another device. @Office365 : 5 devices at the same time.

    8 votes

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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