13552 results found

1. menues, ribbon and top portion of window goes white and window controls don't work

   I use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus, the ribbon, and the top of the document. The window controls are still visible, but they do not work (i.e. I cannot resize the window). If I unplug the second monitor, then the Acrobat window moves to the monitor on the laptop and works fine there. If I then plug the second monitor back in and drag the Acrobat window onto the second screen it is fine. If I maximise the window, then it is the same chance of the problem re-occurring.

   The bug is intermittent, and I did not get it to reoccur when I was writing this bug report (I tried 5 times to get a screen shot of the bug). So the attached picture is not an exact screen shot of the bug occurring but it is very similar. Note that the Adobe icon and file name should be showing on the top left but that is also missing when the bug occurs.
   I have tried reinstalling Adobe Acrobat and the bug still occurs.

   I digitally sign/approve about 200 documents per month that are created by my staff (about 10 per day) and in that process need to look at several other pdf's, including aircraft manuals, regulations specification etc. In addition to that, I need to work on my own projects (that are issued as pdfs). So, I almost always have several pdf files open in Adobe Acrobat and rely on this software.

   If this is known bug then any assistance would be greatly appreciated.

   Regards,
   Denis Bowden B.Eng

   I use Adobe Acrobat through my entire Engineering Consulting Business (Bowden engineering Solutions Pty ltd), but I have a bug with Acrobat DC Pro. I am running it on a laptop that has on Windows 10 and a second monitor that is connected with HDMI and positioned above the laptop monitor. The laptop monitor is still selected as the "main display". The bug occurs about 50% of the time when I open an Acrobat file. The Acrobat window maximises on the second monitor and there is a blank portion along the top of the Acrobat window that covers the menus,… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Auto-rotate scanned documents to correct the page orientation

   While opening a pdf that was scanned in the wrong direction, an algorithm would detect which side was up and automatically rotate the document so you wouldn’t have to click rotate manually. This would be a big time saver.

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   6 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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   Under review  ·  Lovekesh garg responded

   We have a feature request logged for this. We will update you once Engineering team will prioritize it and fix it.
   Thanks.

3. Comments pane window is too short and cuts off comments

   I have a 27" monitor and when I enlarge Acrobat to fill the screen, the comments are cut off at the bottom. This happens with all documents. It's like the comment window has a maximum height built into it. It needs to expand all the way.

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   5 comments  ·  Commenting  ·  Delete…  ·  Admin →
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4. Adobe Sign app for Windows

   The Adobe Sign app is currently only available on Android and iOS platforms. Can you release a Windows version please, so that the "sign in person" functionality in the app can be used by those with Windows-based mobile devices?

   2 votes

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   1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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5. revert "Save As" dialogue

   Acrobat DC's Save As dialogue is horrible. Why does this product need to differentiate from a typical Save As--even from the rest of Adobe's products? I want to immediately be able to choose Desktop or Documents or whatever, and not have to click an additional "Choose a Different Folder..." button, just because my save location does not appear in the recent short list.

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   We are closing this request as we haven’t got further info on this.

   Please reach out to us again if you have more concerns.

   Thanks
   Ayush

6. It would be great if Acrobat was multi=threaded. I routinely have to OCR 4000 page documents which almost always fail and take hours

   Acrobat needs to be multithreaded. I have a top of the line machine with 32g of ram and an I7-6700k processor an m2 SSD, yet am unable to successfully run OCR on a 4000 page document without splitting it up into 250-500page chunks, which is cumbersome. Even then, acrobat will only use 12% of my resources.

   112 votes

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   Under review  ·  19 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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7. crashes when clicking on Prepare Form

   I have Windows 10 and Adobe Standard v. 2018.011.20038 and when I create a form and click on "Prepare Form" there is a pop up box that says "Adobe Acrobat has stopped working" and then the program shuts down. I have updated the program, clicked on "Repair Installation" and nothing has corrected this issue. Please help!

   3 votes

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   Need Info  ·  3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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8. I cant change the signature?

   Why cant I change the signature now?

   2 votes

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   Need Info  ·  1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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9. Please add the Text add icon to the main tool bar. Why cant it be part of that?

   I always have to open the comments bar to add text. Why not just have that T in the main bar or allow us to add that. Also, why is the icon for Comments bar the same as sticky note? Odd. so please give us ability to choose more icons for the main bar. Takes too much time opening different bars. That is not efficient at all. And make that comments icon different than the sticky note one. Strange.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. Post Scan review and correction

    During the correction process utilize a dictionary to look up words which contain most characters as determined by scan and in the same left to right order. Present these as choices to be picked rather than only allowing change via direct editing. Permit editing after a choice is made however because the choice might only be close.

    So often I have seen "print" scanned as "primt" for instance. Since most text is words in a dictionary the correction process can offer alternative spellings with some high degree of probability that one of them is correct. This could also be used to determine which post scan result is doubtful enough to be presented for confirmation if the user desires to correct the output.

    During the correction process utilize a dictionary to look up words which contain most characters as determined by scan and in the same left to right order. Present these as choices to be picked rather than only allowing change via direct editing. Permit editing after a choice is made however because the choice might only be close.

    So often I have seen "print" scanned as "primt" for instance. Since most text is words in a dictionary the correction process can offer alternative spellings with some high degree of probability that one of them is correct. This could also be used… more

    3 votes

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    Resolved  ·  1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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11. Acrobat crashes after upgrade to 18.11.20040.19174

    After an upgrade to latest version 18.11.20040.19174 of Adobe Acrobat Pro DC was installed yesterday on my machine (Windows 10 Pro, version 1709) - Acrobat crashes 90% of times when trying to open any PDF file (sometimes it opens given file correctly and after closing the application and trying to open it again - it silently crashes). There is one third-party add-in installed that I'm using which worked fine so far, but now Acrobat crashes.

    I can provide you with a crash mini-dump if you want (68MB as ZIP)

    Event Log report data:
    Event name: APPCRASH
    Response: Unavailable
    Cab file identifier: 0

    Problem signature:
    P1: Acrobat.exe
    P2: 18.11.20040.19174
    P3: 5af4c624
    P4: Acrobat.dll
    P5: 18.11.20040.19174
    P6: 5af4c603
    P7: c0000005
    P8: 00027a73
    P9:
    P10:

    After an upgrade to latest version 18.11.20040.19174 of Adobe Acrobat Pro DC was installed yesterday on my machine (Windows 10 Pro, version 1709) - Acrobat crashes 90% of times when trying to open any PDF file (sometimes it opens given file correctly and after closing the application and trying to open it again - it silently crashes). There is one third-party add-in installed that I'm using which worked fine so far, but now Acrobat crashes.

    I can provide you with a crash mini-dump if you want (68MB as ZIP)

    Event Log report data:
    Event name: APPCRASH
    Response: Unavailable
    Cab file… more

    3 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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12. Bug Report: Update Watermark - Position > Vertical Distance setting > inconsistent setting / display

    Using Adobe Acrobat XI Pro, Situation:
    a watermark was added to a document, vertical distance set to " 2 Milimeters from Top" and document saved. Then re-open document, use "Tools > Pages > Watermark > Update...". The settings in dialog box are displayed as they were saved (e.g. Vertical Distance: 2 Milimeter from Top), however in the preview pane, the existing watermark shows at another position then in dialog (position is displayed at Inches instead of Milimeters). Watermark shifted somewhere to the middle of the page.
    Workaround: change Vertical Distance setting to another unit (e.g. Centimeters), then change back to Milimeters again, the preview pane (and setting in document) shows correct again.

    Using Adobe Acrobat XI Pro, Situation:
    a watermark was added to a document, vertical distance set to " 2 Milimeters from Top" and document saved. Then re-open document, use "Tools > Pages > Watermark > Update...". The settings in dialog box are displayed as they were saved (e.g. Vertical Distance: 2 Milimeter from Top), however in the preview pane, the existing watermark shows at another position then in dialog (position is displayed at Inches instead of Milimeters). Watermark shifted somewhere to the middle of the page.
    Workaround: change Vertical Distance setting to another unit (e.g. Centimeters), then change back to… more

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    2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. Mass Edit PDF Meta Data

    Per support, it is not currently possible to mass edit the Title attribute of multiple PDFs simultaneously. It would be very helpful to be able to mass edit PDF meta data.

    Example: A user has hundreds of PDFs. Many of them have a single space as the Title attribute. This is confusing for the user since it appears to them that no title is displayed when opening a PDF.

    Using Action Wizard, you could select the folder with the PDFs and edit the title attribute for all the PDFs simultaneously.

    1 vote

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. (Not Responding)

    (Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks

    18 votes

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    Need Info  ·  8 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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15. Add old version of portfolio

    Could you put the old portfolio options back, and autogenerate the reader inside portfolio so it will open on any platform whether reader is installed or not

    4 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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16. Send & Track

    Send & Track Feature is not working to create a link and all links created previously are failing. Error: Internal Server Error. An error occurred while connecting to service. Please try again later.

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    5 votes

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    10 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Thanks for reporting, we have now escalated this issue to our engineering team.

17. Be able to flip a pdf horizontally or vertically

    I would like to be able to flip scanned pdf floor plan drawings horizontally or vertically

    4 votes

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    4 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    Did you mean flip or rotate?

    To rotate:
    Go to Organize Pages. Select the required pages. Click on one of the rotate icons on the above toolbar.
    OR
    Right click on the Left bar. Select Page Thumbnails. Now Right click on any page thumbnail and select Rotate Pages.

    To flip:
    Go to Edit PDF. Right click on the image that you want to flip and select Flip Horizontal or Flip Vertical.
    Note: You would need to uncheck the Recognize text checkbox (present in the right hand pane) when you open Edit PDF for the first time.

    Let us know if that helps.

18. Bring back numerical formatting for form field creation

    In previous versions of Adobe Acrobat Pro, I was able to select what type of formatting I'd like the text field to be, such as Phone Number, Zip Code, and decimal numbers as described here https://helpx.adobe.com/acrobat/using/pdf-form-field-properties.html#format_tab_for_form_field_properties.

    However, that option appears to not exist any more?

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    3 votes

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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19. transform a PDF file to excel

    I need to transform a PDF file to excel in acrobat PRO DC

    3 votes

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20. Make it easier to choose to save version with crop and bleed turn on or off

    Crop marks: Make it easier to choose to save version with crop and bleed turn on or off. I frequently have to adjust a print ready file with crops and bleeds not showing and it is time-consuming. Why not have a crop/bleed SHOW or DON'T SHOW function.

    3 votes

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    1 comment  ·  Printing  ·  Delete…  ·  Admin →
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    Under review  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for providing this feature request. Our engineering team will look into this.

    Regards,
    Ritesh