659 results found

1. 25.001.20531 Bug Metadata

   25.001.20531 Bug Sharepoint metadata no longer pops up a window at save as under the Sharepoint added location.

   Under this version, if you disable new acrobat, it will still popup Sharepoint metadata window.

   Should not have to revert to old acrobat just to use it properly.

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   0 comments  ·  Cloud Storage  ·  Edit…  ·  Delete…  ·  Admin →
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2. Adobe slower

   Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and where everything is going than just springing it on us. The last iteration of this software wasn't perfect, but it was a lot better than this.

   Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and… more

   5 votes

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   Resolved  ·  1 comment  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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3. new acrobat for mac very slow

   Acrobat 2023.006.20380: Since upgrading to the 'new' look acrobat, it is much, much slower, to the point is is basically frozen. Any document over 10 MB is unusable. I often deal with image-rich documents >50 MB and these are impossible to navigate and edit, whereas in the previous version this was totally normal/easy. Please fix this or revert to the previous version until the new version actually is practical for users.
   Thanks.

   (on MacOS Monterey 12.7.1).

   2 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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4. Stop playing around with new layouts and menus!!!

   Is working at Adobe really that boring that your developers change menus and layouts ongoing, just for fun, forgetting / letting out functions?
   Maybe the last step for us to go for an alternative with the whole company.
   Maybe your developers should go for a training reg. does and donts reg. user interfaces,.

   14 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Full-screen view doesn't support two pages

   In Adobe reader, I select Page Display -> Two Page View on a large wide monitor. I then select Full Screen mode, and Reader forces me back to one page - after I've clearly indicated I want two. Why? This is an obvious user interface bug.

   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from multiple users on this, We are closing this thread.
   We’ll revisit if we hear back again on this

   Thanks
   Ayush Jain

6. Default Save As

   DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
   The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location (like a folder with links to those recently used folders as a work around), nor does it allow the user to select a folder from a recently used list to save into, we currently need to manually navigate from the temp folder to the actual required save location, and when processing large numbers of PDF those 5-6, or more, extra clicks really add up and make it a not so user friendly product. I almost want to forfeit the PRO version, and revert to the basic version so i can process these documents easier.

   DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
   The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location… more

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   5 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
   1) Open Acrobat → Edit → Preferences → General
   2) Select the Checkbox “Show online storage when Saving files”

   Try to Save as any pdf and check that you’ll see this dialog.
   Let me know if that solves your concern.

   Also please let me know the current version of Acrobat DC that you are using.

   -Ayush Jain

7. Icelandic OCR

   In fact, all languages supported by the open source tesseract project should be available to Adobe customers. Better yet, Adobe licenses OCR from I.R.I.S. S.A. and meanwhile Readiris 17 has support for 130 languages, including Icelandic. Time to update or lose some license restrictions and move open source. What are you paying for, other than sub-par technology? Tesseract is a project supported by Google with an Apache 2.0 license.

   Foxit and ABBYY Finereader also have support. Adobe is severely lagging behind here. The tesseract engine is particularly good at character recognition but does not have a very nice interface. There are scholars all over the world that study this language. Editions of medieval texts are especially popular, and tesseract is actually pretty good at older editions of manuscripts, thanks to community based work on tesseract training. It's a shame to not be able to scan in and use OCR on these documents straight from an Adobe product. It would make it much easier for translators to input text into a computer aided translation tool, and could provide the impetus for a windfall of new publications.

   When there is an open source solution available it is a real shame that a paid-for consumer product cannot provide access to the same level of language support. I chose Adobe over the other commercial options for access to a wider range of professional level software, but am left disappointed by this aspect of the software while every other piece of OCR software on the market today beats Adobe out in this field.

   This is a sore disappointment, and has been for some time now.

   In fact, all languages supported by the open source tesseract project should be available to Adobe customers. Better yet, Adobe licenses OCR from I.R.I.S. S.A. and meanwhile Readiris 17 has support for 130 languages, including Icelandic. Time to update or lose some license restrictions and move open source. What are you paying for, other than sub-par technology? Tesseract is a project supported by Google with an Apache 2.0 license.

   Foxit and ABBYY Finereader also have support. Adobe is severely lagging behind here. The tesseract engine is particularly good at character recognition but does not have a very nice interface.… more

   9 votes

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   Resolved  ·  3 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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8. Allow a "Classic" Acrobat theme or other customization for focus

   The new themes available are very distracting for commenting on documents. Please allow us to revert to something more closely resembling the Acrobat XI theme, or at least allow for something between the Light Gray and Dark Gray display themes, so attention can be more focused on the page instead of the tools. Also please allow the comment sidebar to be made more narrow, as it takes up about 1/3 of a view when viewing two files on a single screen.

   2 votes

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   0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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9. Change the "update" button to "upgrade"

   While installing Photoshop and Lightroom today, the installation screen showed that I had an existing install of Acrobat DC. I've never heard of Acrobat DC... so I assumed it must be part of the Acrobat system - and I elected to update the installation by pressing the "update" button. Unbeknownst to me, it uninstalled my Acrobat Pro XI and installed a trial version of Acrobat DC. I called the Support Line and waited AN HOUR AND A HALF to speak to a tech support representative to find out how to revert back to my Pro XI. By the time I got to speak to someone, I had already uninstalled the program and reinstalled Pro XI - but missed a dinner appointment with friends because I was dealing with this issue.

   I suggest you change the "update" button to "upgrade", as I'm sure I'm not the only one who has been inconvenienced by this.

   While installing Photoshop and Lightroom today, the installation screen showed that I had an existing install of Acrobat DC. I've never heard of Acrobat DC... so I assumed it must be part of the Acrobat system - and I elected to update the installation by pressing the "update" button. Unbeknownst to me, it uninstalled my Acrobat Pro XI and installed a trial version of Acrobat DC. I called the Support Line and waited AN HOUR AND A HALF to speak to a tech support representative to find out how to revert back to my Pro XI. By the time I… more

   4 votes

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   Need Info  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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10. WTF are you thinking?

    I could not possibly hate what you are doing to Acrobat more than i do. It is like you let children that have never done professional work design your interface. It is terrible and comical in a tragic way. You took a great program and made it a JOKE. ******** for allowing this to happen. This forum is a perfect example of how you have completely abandoned your responsibility to be accountable. This is a useless place for comments.

    3 votes

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11. Fix the Organize/Extract feature

    In the new interface, when selecting the option to "Organize", the highlighted thumbnail is not the current page, but rather page 14. This is true regardless of which page is currently being viewed when opening the "Organize" tab. Secondly, when selecting "Extract", two identical selection menus pop up. One being the new interface style and the other being an older "compatibility" style.

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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12. Adobe DC affected. Bug Report. 10/14/18 Windows 10 update 1803 broke the ability to assign adobe as the default app for .tif files. I can a

    Bug Report. 10/14/18 Windows 10 update 1803 broke the ability to assign adobe as the default app for .tif files. I can assign any other offered app (paint, sketch, photo). I had to do a system restore to revert back to temporarily correct this issue.

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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13. Search Feature - AI Issue

    Currently if i type in the search box and press "Enter" to try to begin searching it automatically starts in the AI Assistant Suggestions option for "Explain this document to me". Please revert this change or fix this bug as it makes searching the document more time consuming.

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14. Bad UI / bug: floating comments box text hidden with useless whitespace

    The old version of Acrobat (Pro X) allowed users to put comments on various items in the document, such as highlighted text, etc. and move those boxes around on the document and change their size.

    Now, Acrobat (Pro 2019 and onward) obscures that comment box with a reply field and totally wasted blank space beneath it (see attached). A user shouldn't have to click on a comment box to see the text that's there. This is yet another example of HORRID user interface changes. While reply-type commenting is a useful feature, destroying the original comment box's functionality for those that WON'T be replying is a step in the wrong direction.

    The old version of Acrobat (Pro X) allowed users to put comments on various items in the document, such as highlighted text, etc. and move those boxes around on the document and change their size.

    Now, Acrobat (Pro 2019 and onward) obscures that comment box with a reply field and totally wasted blank space beneath it (see attached). A user shouldn't have to click on a comment box to see the text that's there. This is yet another example of HORRID user interface changes. While reply-type commenting is a useful feature, destroying the original comment box's functionality for those that… more

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    4 votes

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15. Bug report - pdf won't open with Acrobat DC pro but opens properly with reader

    I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of the property/security.

    Win10 x64 Ent 1703
    Acrobat 2017.009.20044

    I am trying to open a pdf form from the Gov. of Canada using Acrobat Pro DC but nothing happens. After double clicking the file, I can see a background process (in task manager) but it doesn't show any activity and the interface doesn't show even after several minutes of waiting. I have tried restarting / repairing installation but same result. Any other document works fine. I have tried opening the same document on another machine with Acrobat reader DC and it opens properly in a few seconds. I have attached the document as well as a screenshot of the… more

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    4 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Thanks for reporting. Our team is looking into it.

16. Search Feature - AI Issue

    Currently if i type in the search box and press "Enter" to try to begin searching it automatically starts in the AI Assistant Suggestions option for "Explain this document to me". Please revert this change or fix this bug as it makes searching the document more time consuming.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. Stuck using the vertical quick toolbar in Acrobat

    How can this be reverted back to horizontal? An example pic was included, showing the now vertical toolbar. This location is extremely inconvenient and I have users complaining to me.

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    9 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. BUG: Form Fields Disappear, Can't Modify Name or Tooltip

    Fields become "ghost fields"; they still show up in the sidebar on the right and you can still open their properties. However, you cannot select the form field and type text in it. You also can't change the properties, like name and tooltip fields; when you try to, and click away from the field you just changed, they revert back with no notification. This happens every time I open this file in a different application, such as an Accessibility plug-in called CommonLook, and has happened with other files too. Fixing tags in the plug-in causes forms to break in Acrobat, which means I have to go back and fix the form fields in Acrobat, which messes up the tags and tag order again... etc. etc.

    Fields become "ghost fields"; they still show up in the sidebar on the right and you can still open their properties. However, you cannot select the form field and type text in it. You also can't change the properties, like name and tooltip fields; when you try to, and click away from the field you just changed, they revert back with no notification. This happens every time I open this file in a different application, such as an Accessibility plug-in called CommonLook, and has happened with other files too. Fixing tags in the plug-in causes forms to break in Acrobat,… more

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    3 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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19. Acrobat Output Preview panel behavior change: Simulation Profile changed appearance, now values

    If I change the Simulation Preview profile in the Output Preview panel, it used to be that I would see my color simulated as if it printed/displayed in the other environment. Now, however, it's actually changing the color values to keep the same appearance. This is a bad idea. We need a way to turn this off or at least toggle it.

    I'm currently seeing this behavior in the 2024 version. I'm not sure with which version this changed.
    (Architecture: x86_64
    Processor: Intel
    Build: 24.4.20219.0
    AGM: 7.1.8)

    When you open a PDF, the Output Preview panel defaults to your working color profile, either set in the Acrobat preferences or synchronized through Bridge. Unless of course, the PDF/X file had a specified Output Intent, where it will default to that Simulation Profile. The ink values in the Separations are consistent with the exported file.

    I know I'm not imagining things, but it used to be when you changed to a different Simulation Profile, the view of that color breakdown would change, showing how that ink formula would appear in that other printing condition. All the numbers stayed the same, but their chromatic appearance on screen shifted to simulate the other condition. This is what (we assumed) this function was for.

    Now it's behaving differently: now if you switch to a different Simulation Profile, the values of the inks change. The appearance stays the same, but all the ink numbers move. This is consistent with a conversion.

    A similar behavior would be in InDesign, or Photoshop, with the difference between Assigning a color profile, or Converting to that same profile. One changes the appearance of those values, the other changes the values to preserve the appearance.

    This new behavior is causing issues for us.

    If I have a file I know is destined for a Fogra press, but was not output with an Output Intent specified, when I open it on my system, where my default CMYK profile is GRACoL 2013, that's the profile the Output Preview panel will display. When I change the Simulation Profile to Fogra 47, I get different CMYK values in the art. But I need to see the original values — in that other profile.

    This is not how this panel is supposed to work — not how it's labeled, not how it used to work in the past. I am not converting the color — my printer is not converting the color. (Most of them will not accept a color-managed PDF.) They are plating the ink values I've given them. Is that not the purpose of the Simulation Profile, in the Output Preview panel?

    Or someone tell me my memory is wrong, and this is some kind of Mandala effect, and this was always the behavior.

    Is there some application preference or setting to revert to the previous behavior?

    (I do not currently have an installation with an older version — 2021, 22 — to show screen shots of the different behavior.)

    If I change the Simulation Preview profile in the Output Preview panel, it used to be that I would see my color simulated as if it printed/displayed in the other environment. Now, however, it's actually changing the color values to keep the same appearance. This is a bad idea. We need a way to turn this off or at least toggle it.

    I'm currently seeing this behavior in the 2024 version. I'm not sure with which version this changed.
    (Architecture: x86_64
    Processor: Intel
    Build: 24.4.20219.0
    AGM: 7.1.8)

    When you open a PDF, the Output Preview panel defaults to your working… more

    10 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Every time I try to use this, I get a different set of randomly chosen documents. Can you make it like File Explorer?

    Can you make the interface more like File Explorer? Every time I log on, all I get are what look like randomly chosen files.

    1 vote

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