1797 results found

1. Acrobat Repeated Steals Focus When Combining Files

   When combining multiple single-page PDFs into one large PDF, Acrobat steals window focus every few seconds. Acrobat is repeatedly seizing window focus and popping back on top of the other windows.

   I would like to continue work while Acrobat works, but I can't. Instead, acrobat grabs the mouse and keyboard back every few seconds. This renders my computer completely unusable while Acrobat is running.

   To replicate this bug:

   1. Select 50 PDF files.
   2. Right-click and choose "Combine in Acrobat"
   3. Inside Acrobat, click "Combine".
   4. Return to work.

   While you are trying to work, Acrobat will continue to steal focus and push it's window on top of anything else you try to work on. You can't even use an internet browser or answer email.

   When combining multiple single-page PDFs into one large PDF, Acrobat steals window focus every few seconds. Acrobat is repeatedly seizing window focus and popping back on top of the other windows.

   I would like to continue work while Acrobat works, but I can't. Instead, acrobat grabs the mouse and keyboard back every few seconds. This renders my computer completely unusable while Acrobat is running.

   To replicate this bug:

   1. Select 50 PDF files.
   2. Right-click and choose "Combine in Acrobat"
   3. Inside Acrobat, click "Combine".
   4. Return to work.

   While you are trying to work, Acrobat will continue to steal focus and push it's… more

   5 votes

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   2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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2. Combining PDF documents results in unprintable characters

   Problem: when combining multiple PDF files into one PDF, the result will be a variety of unprintable characters.
   1) EACH individual PDF file appears fine (both on the screen and when printed). There are NO unprintable characters within the PDF.
   2) CAN combine say 5 to 15 PDF files. All Fonts & characters appear fine (within the combined PDF). WILL also print OK. NO unprintable characters.
   3) Now try to combine about 35-60 PDF files into ONE PDF file (NOT good). The COMBINED PDF will display on the SCREEN unprintable characters (€ = square box) on nearly every page!
   Occurs RANDOMLY throughout many of the pages.
   4) Fonts are Arial & Verdana. All Arial fonts show as embedded. Only the Verdana BOLD shows as not embedded (but it is a system font, so who cares).
   5) REMEMBER: EVERY individual PDF will appear OK & Print OK.
   SMALL numbers of combined PDF's will appear OK & Print OK.
   ONLY when many PDF's are combined does this problem appear!!
   6) Happens to multiple people in our office environment. All running Windows 10 (with latest patches), and Acrobat Pro XI (11.0.20)
   7) This is NOT a printer problem!!!!
   You can see all the square boxes on the SCREEN when viewing the "combined" PDF files.
   8) Plenty of system memory. Plenty of Hard drive space.
   9) CAN you FIX it! (say YES Adobe CAN!!!)

   Problem: when combining multiple PDF files into one PDF, the result will be a variety of unprintable characters.
   1) EACH individual PDF file appears fine (both on the screen and when printed). There are NO unprintable characters within the PDF.
   2) CAN combine say 5 to 15 PDF files. All Fonts & characters appear fine (within the combined PDF). WILL also print OK. NO unprintable characters.
   3) Now try to combine about 35-60 PDF files into ONE PDF file (NOT good). The COMBINED PDF will display on the SCREEN unprintable characters (€ = square box) on nearly every page!
   Occurs… more

   3 votes

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   2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

3. One form, several recipients, each gets their own copy to sign

   I need several people to sign a release form. I'd like to put the email addresses (there are 38 in this example) in and have Adobe Sign send a form to each recipient. THIS IS NOT MULTIPLE SIGNATURES ON ONE FORM. It is ONE signature on ONE form sent to MANY people.

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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4. Unique Sequential Number in each printed copy of a document

   Documents such as petitions are often numbered. This is so a set of identical documents assigned to different people can be tracked, to ensure that all pages are accounted for. Being able to print a unique sequential number in the footer of each page would be a tremendous enhancement. For example, if I were printing 500 pages of a 2-page document in duplex mode, I would want a serial number to appear on the footer of the first page in this sequence: 1001, 1002, 1003.....1499, 1500.

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   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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5. Why does Acrobat default my phone pic to an unusable zoom level? Cannot save to single page view.

   Import a jpg from phone. Creates pdf so big i have to mess with zoom continually. Adobe used to just have it as a single page view regardless. What am I missing?

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Browsing Advanced Search Results

   In versions before Acrobat Pro DC you could scroll through advanced search results with the down arrow. Now you must select and click on the entry, a HUGE time waster and annoying step backward in Acrobat's functionality.

   4 votes

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   Need Info  ·  3 comments  ·  Other  ·  Delete…  ·  Admin →
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7. New Acrobat: Wish List for a Better Interface

   What users need in the new interface...

   Fellow users, please add or vote up the features that are most critical for you.
   (Interface-related only, not new features or utilities.)

   ONE:
   A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.

   — User determines which toolbars are visible.

   — User can dock or float them anywhere, including on a second monitor that's outside the application window.

   — User chooses which tools are in each toolbar.

   — User chooses whether each tool/utility is represented as an icon only, icon + text label, or text label only.

   — Let the user develop a custom toolbar with the individual tools they use most often, and let them dock or float it anywhere on their computer screen. The majority of professional users use 5-10 tools regularly and not an entire tool panel.

   — Allow all panels / toolbars to be resized to fit the user's screen and needs.

   — User can save this setup as a custom workspace that can be reset, changed, and re-selected whenever the user needs to do so. (See Adobe InDesign as a model for this very helpful feature. See https://helpx.adobe.com/indesign/using/customizing-workspace.html and https://helpx.adobe.com/indesign/using/workspace-basics.html#Workspaceoverview)

   — And make it easy for users to create their own custom workspace. K I S S.

   Note: Adobe, when YOU determine which tools are in each panel, you prevent users from having ALL the tools they need for their tasks, and also make it more difficult to get to the specific tools they need.

   Example that fails in the new interface: having only the Comments panel or Page Thumbnails panel open at a time on the right side prevents people from efficiently editing PDFs. The problem isn't really that you moved left-side panels to the right and vice versa — it's that some pairs of tool panels can't be open simultaneously.

   TWO:
   Make the program fully accessible to all users...
   — Whether they have a disability or not.
   — Whether they use an assistive technology or not.
   — Whether they're on a full-screen monitor or small mobile screen.
   — Whether they have a touch screen or not.

   — Allow the user to control the color and contrast of the interface: dark mode, light mode, medium, black/white icons, and hi-contrast (for those with low vision or reading disabilities). Many of the colors you've chosen are not fully visible to those with various forms of color blindness and low-vision.

   Note: Thank you for darkening them in recent updates. That helped.

   — Allow the user to set the size of icons, labels, dialogue boxes, menu titles, and adjustment points.

   — Let users set the text size of comments in the Comments panel. People on high-resolution monitors (used by most professionals) and those with vision and reading disorders can't read the comments easily enough. Let comment text scale up and down as the user needs.

   — Hamburger menus (3 horizontal bars in the upper left) are NOT fully accessible to those with vision and mobility disabilities. Give users a choice of whether to have them in the interface or use traditional drop-down menus with text labels. Hamburger menus are best on mobile small screens; but they are cumbersome and clumsy on full-size monitors which are used by professionals in their daily jobs.

   — Redesign some of the tool icons, especially those that are confusing (see attached screen capture). Consider removing some of the icons: there are too many to sort through quickly, too many that are esoteric with undecipherable icons. Text labels can be faster to recognize and translate across all cultures.

   — Make every menu and toolbar accessible via the keyboard.

   — Bring back keyboard shortcuts for zoom in/out and paging. And let the user arrange where their icons are located on the screen.

   THREE:
   Fewer pop-ups.
   Please!

   — Once the user has viewed a pop-up, let them permanently close it.

   — And stop re-popping the pop-ups after each upgrade.

   FOUR:
   Clean up, minimize, and redesign the user preferences section.

   It's overwhelming. Confusing. Poorly designed.

   FIVE:
   The default interface should be the "classic" version, not the "new experience" — at least until you rework it sufficiently and the user makes the choice to move to the new version.

   — When installing a program update, warn the user that there's a new interface and let them choose whether to use the new one or keep the classic.

   — When installing an update, retain the user's custom workspaces, tool panels, and preferences.

   — And keep the option to Disable New Acrobat.

   Thank you for listening to us customers!

   And tap into the experts on the Acrobat prerelease/beta team. Most of us have worked with Adobe for decades and have helped develop the program since its its inception. Many of us teach Acrobat across many industries and know what customers easily grasp or stumble over. Some of us are professional UX/UI designers. And we know what customers need this powerful tool to do for them.

   What users need in the new interface...

   Fellow users, please add or vote up the features that are most critical for you.
   (Interface-related only, not new features or utilities.)

   ONE:
   A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.

   — User determines which toolbars are visible.

   — User can dock or float them anywhere, including on a second monitor that's outside the application window.

   — User chooses which tools are in each toolbar.

   — User chooses whether each tool/utility is represented as an icon only, icon +… more

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   Implemented  ·  28 comments  ·  User Interface  ·  Delete…  ·  Admin →

8. PDF produced by Sibelius is displayed correctly, but prints badly, an unacceptable disparity

   I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

   The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

   The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except for one important fact:

   The latest version of Acrobat displays it correctly and prints it badly. That disparity means you can't trust Acrobat to show you on the screen how it will print. That's really bad news. It means the software is lying to the user, who won't find out until after it is printed. Or even worse, until a customer on whose website you posted the file (because it looked fine in Acrobat) tries to print it and goes berserk -- lawsuits or other kinds of attacks are inevitable.

   I am using MacOS Big Sur 11.6 and Acrobat Acrobat version 2021.007.20099.

   The attached "Ful Score" PDF is displayed properly on the screen by Acrobat, but Acrobat prints it badly. I also included two screenshots, a *.png of Acrobat's display of the PDF (which looks OK) and a pdf produced by scanning a physical printout of that same PDF printed by Acrobat, which shows that Acrobat prints the file really badly.

   The PDF was produced by Sibelius. I might say Sibelius was at fault for producing a bad PDF (probably with layers, but I'm not sure of the internals), except… more

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   4 comments  ·  Printing  ·  Delete…  ·  Admin →
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9. Random disappearance of paragraphs of text in pdf output

   Pdfs created from Microsoft Word using Acrobat PDFMaker sometimes omit entire paragraphs of text. This has been happening sporadically and unpredictably since the Sept 14 update. Pdf output has become unreliable. In all but one instance among the cases detected, the paragraph that disappears is adjacent to a graphic object--either a line or an image. The missing text is not being covered up by any other object; the text is actually not present in the pdf. A few very inconvenient workarounds are available if the omission is detected: (1) Re-create the affected page by itself instead of outputting the entire document. In this instance, the single page is not missing any text as it was when all pages of the document were output as a single multipage pdf. Then swap the single, intact page in to replace the incomplete page in the original pdf. (2) In MS Word, insert a blank paragraph at the location of the paragraph that is disappearing in the pdf. The empty paragraph is formatted to have a 1 point linespace, so it is not noticeable. Recreate the pdf, and the paragraph omitted is now the newly inserted blank paragraph, so the result represents all the meaningful content in the document. I am working to get approval to submit actual work samples that demonstrate the problem. The problem is difficult to reproduce in a contrived example document. Has anyone else encountered this problem?

   Pdfs created from Microsoft Word using Acrobat PDFMaker sometimes omit entire paragraphs of text. This has been happening sporadically and unpredictably since the Sept 14 update. Pdf output has become unreliable. In all but one instance among the cases detected, the paragraph that disappears is adjacent to a graphic object--either a line or an image. The missing text is not being covered up by any other object; the text is actually not present in the pdf. A few very inconvenient workarounds are available if the omission is detected: (1) Re-create the affected page by itself instead of outputting the… more

   6 votes

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   1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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10. Bug: Adobe App Info in Windows Credential Manager

    Save App Info anywhere else aside from in the Windows Credential Manager. Overpopulation of Windows Credentials is causing my CFO's Adobe software & Microsoft software to completely fail to load. MS software profiles are also getting corrupted as a result. Since the Microsoft software is critical for daily work, this may force us to stop using Adobe entirely.

    4 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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11. ARABIC OCR

    Need to recognize Arabic text from scanned images.

    26 votes

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    3 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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12. AI text suggestions / text uniformity

    The text recognition has not improved in decades, and the OCR has never been able to make the text represent in a way that is easy to work with, making dozens of microadjustments on a single line, so that editing a scanned doc becomes a useless idea. Maybe provide better suggestions about what the intent of the page was supposed to be resulting in smaller files? How hard can it be to turn an image of a table into a dataframe anyway????

    4 votes

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    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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13. I'd like to be able to copy/paste text from one PDF into another one and have the tagging structure follow it.

    It would be nice if the tagging structure followed text that is copied/pasted and/or exported/imported from one PDF into another one.

    thanks,

    2 votes

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    Resolved  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. There is no ability to just do a simple Copy of text from a pdf document?
    2 votes

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    1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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15. Distiller: moveto the currentpoint results in a continuation of current sub-path, not a new sub-path

    In Distiller XI Pro 11.0.20 (28.03.2017), distill the following:

    %!PS
    /StrokeCode {1 setlinejoin gsave 0 setlinecap 24 setlinewidth 0 setgray stroke grestore 1 setlinecap 9.6 setlinewidth 1 setgray stroke} def
    144 72 moveto 144 144 2 copy 72 144 curveto
    72 144 moveto 144 144 2 copy 144 72 curveto
    StrokeCode
    showpage

    The moveto should start a new sub-path; display of that point should be determined by setlinecap not by setlinejoin. Alas, Distiller causes it to be determined by setlinejoin.

    Also reported at
    https://groups.google.com/forum/#!topic/comp.lang.postscript/amUp28S-JFM

    1 vote

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    2 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Under review  ·  mrraj@adobe.com responded

    Thanks for bringing this issue to our notice. we have logged bug in our database for the issue.

    Thanks,
    Mridula

16. adobe pdf is creating conflicted copy in google drive when ever i save the file.
    2 votes

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    Under review  ·  2 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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17. AI Beta Feedback

    General User Feedback

    1. There needs to be a direct feedback button. The AI feature is beta and it is too difficult to provide quick feedback. I had to search, chat, and end up in the general feeback area. If you are going to test something beta, make a dedicated feedback button/link direct in the AI box.

    2. This was released way to early, the AI can't help with what it labels scanned documents or images. That is most pdfs already. Second, I have tested this with first generation pdfs and the AI will still say it is incapable. Almost 9 out of 10 documents were unusable. It is not an appropriate beta test when the beta testers can't test. Very high frustration levels that I will likely abandon its use until a non-beta version is released.

    3. The idea was very exciting, in my line of work being able to search and pull out key bits of information from large documents is a huge time saver. The function (when it actually worked) of pulling out information and then having a superscript hyperlink so I could double check it in the document itself is a great idea.

    Bottom line - great idea that was released generally for testing way too early and causes lots of frustration because it is not usable for almost all documents.

    General User Feedback

    1. There needs to be a direct feedback button. The AI feature is beta and it is too difficult to provide quick feedback. I had to search, chat, and end up in the general feeback area. If you are going to test something beta, make a dedicated feedback button/link direct in the AI box.

    2. This was released way to early, the AI can't help with what it labels scanned documents or images. That is most pdfs already. Second, I have tested this with first generation pdfs and the AI will still say it is incapable. Almost 9… more

    8 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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18. Snapshot is no longer listed in Edit and not able to be found in Tools

    最新版的快照工具在編輯中找不到，在工具清單也沒有顯示，除非使用搜尋欄才會顯示以點選啟動，這影響到處理大型影像的工作效率，請盡快修正

    For the latest version Acrobat (23.6.20320.0
    ), Snapshot is no longer listed in Edit and not able to be found in Tools, unless trigger it via the search bar, working efficiency is impacted for dealing with some large image, could you fix it asap?

    7 votes

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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19. Bulk autotag documents

    Add droplet or "multiple file" option for bulk autotagging to speed the conversion of scanned (as image) PDFs to accessible PDFs.

    2 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since we haven’t heard from you, I believe the issue is fixed for you.

    Feel free to contact us if you have any issue.

    Thanks
    Rachit

20. Turn off floating toolbar

    The Top Toolbars can be turned on and off using F8 and F9, but how do I turn off the pop-up floating toolbar. I don't need two copies of the toolbar on screen

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    40 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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