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1454 results found
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1 vote
We are closing this post because of no further communication from the customer end.
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E-signatures functionality reduced in New 2024 Acrobat
With new 2024 Acrobat update, "request e-signatures" lost the ability to automatically sense 1) whether a field was signatory or the date of signing, 2) the appropriate size of the field. In addition, the default for the date was "date" entry, rather than "date of signing" and the default date format was DD-MM-YYYY, instead of a more typical US format. Before the update, I just had to select the person and click on the spaces next to "signature" and "date" for it to automatically populate the pdf with the correctly sized and formatted field, making it a very quick process.…
1 vote -
Toolbar for Highlights Color
Please make a toolbar or something that allows for a one touch colour change for Highlighting.
Its is time consuming to have to go into properties and set as default everytime i decide to change highlight colour.
As a student I need to be able to have a variety of colours available for highlighting in order to have organized notetaking1 vote -
Option for setting quality or DPI when using Export to Image on PDF Services API
PDF Services API currently has no option to specify the image quality when exporting a PDF to an image. The default resolution is very low quality, and not fit for purpose for enterprise scenarios.
Acrobat itself has the option to specify image quality, and this is a critical feature for the API so that we could leverage this functionality programmatically.
1 vote -
Bug - difficulty with integration of Brother Printer/Scanner interface with Acrobat for scanning.
Using iMac running Catalina OS, latest update and Brother MFCL3770CDW. When I create a document from scanner in Acrobat, the scan command triggers the Mac scanner interface. While black & white scanning works fine, there is a consistent error message when attempting to scan in color. The message is that the color profile chosen is not supported. Since I cannot choose the color profile, I am not sure what to do about this. It is a major headache.
1 vote -
Google Chrome Customer Service
By default, the Chrome extension will open a new call screen so you can change your outgoing caller ID. It does not, however, instantly begin contacting the number. Go to Chrome Settings to enable automatic calling. Now, when you click on a number, click-to-call will initiate a call automatically.
https://workspace-google.medium.com/google-chrome-customer-service-8326ee6066b7
1 vote -
Page content truncated "The dimensions of this page are out of range."
In the new version of Acrobat Reader, when I attempt to open files I've opened previously in an older version, I receive the following error message (and the top few inches of my file is missing: "The dimensions of this page are out of range. Page content might be truncated."
The file is a Google Analytics 4 report which I had saved to PDF in June. The same thing happens when I download a new version of the same report.
2 votes -
Can't print acrobat file
Printer is showing message
Printing - Can't open "/private/var/spool/cups/tmp/008595c4d2ad1."Other applications can print.
Tried AirPrint and native mode.
Printer is Epson WF-7520 Series.1 vote -
Slider control field
Just like text boxes, check boxes, dropdown lists, etc are available controls to add to a form, it would be great to have a slider control as well. This control should be able to be horizontal or vertical, specify the default location of the slider, specify min and max values for a 0 - 100 percentage of the slider and assign a value to the percentage starting at the min to the max (IE 0% of the slider could be a value of 0 and a value of 100% could be 500 and a value of 50% would be 250…
2 votes -
Cannot connect OneDrive storage
After inputting my credentials into Microsoft Login to connect to Adobe Acrobat. I receive an error message saying it cannot connect.
I tried this on both Windows 10 and Mac.
1 vote -
Tracked changes - change bars functionality has changed
Settings that resulted in change bars being present when converting a word document to a PDF - to highlight new or revised content have been changed and do not function now.
2 votes -
Needed: When work is done, close the document not the program
It takes time for Acrobat or Reader to log into an Adobe User ID. This only occurs when either program is started. When I'm done with a document, I now close it using Ctrl-W; this leaves the program running and avoids the lag required for login. Would be nice if this was the default when closing a document.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience -
Provide on demand support
Since you provide features that do not actually work without intervention, it would be useful to have real-time support instead of sending message to your "dead-letter" office.
1 vote -
license activation system
Hello,
Would it be possible to have a license checkup system? Most users need Acrobat to generate PDF files directly from it or from third party software, using the PDF Maker functionality. However, not all users run Acrobat every 30 days and they get a License not registered message. Would it be possible to have a system that checks if the license is valid and keep it activated on the workstations, regardless if the users run Acrobat Pro or not?
Thank you!
2 votes -
Unable to send for signature
Was working fine, now consistent error message, see attachment. Signing in and out did not work. I need this to work NOW, I purchased this for this specific tool.
1 vote -
for 2 days Acrobat Reader Pro ask me to login --did not need to previously
For 2 days in a row i have to provide my login when I restart / start Adobe Reader Pro for which I have a Cloud Subscription.
After doing so.. I get the message taht it is now LIcensed on my account... (but it was already so.. for the last year ++)It there something you have changed? If so -- repair.
Or tell me how to provide this information in such a way that it will remember it.
thanks
Reint2 votes -
Fix scanning option for creating new document
When scanning a new document, Adobe automatically pulls up the latest document when you have multiple Adobe files open. Adobe then automatically checks the box "Append to current document". This can cause unwanted pages added to a separate file that is being worked. Suggest you fix Adobe so that the Append Box is unchecked as a default and/or "create new document" or "append to current document" options are added that do not pull up the last open file automatically. Then if the user wants to Append to an existing document, they can, but it is then a conscious decision. I've…
2 votes -
can not save pdf
After downloading a password-protected document (with password protection but authorization for form processing and saving) can only save once.
When trying to save the document a second time (also under a different name), the error message appears:
"The document could not be saved.
The file is either read-only or used by another user.
Save the document under a different name or in a different folder. "Unfortunately, the document can not be saved under a different name and / or folder.
2 votes -
PDF fails to display in multiple scenarios even within the Cloud environment
PDFs fail to display as attachment to WhatsApp chats; fail to display on the website of at least one of my banks; fail to open from the Cloud due to 'being already logged in" in another session.
Fail to display on my iPhone, using Acrobat Pro. Message states that I need 'Acrobat Reader', etc, etc.
I have a CC full sub and this is extremely frustrating. The reason I was induced to purchase CC was to avoid this kind of issues.
Please help!-
Fails to display as WhatsApp attachment.jpg 199 KB -
TD BANK gibberish display on statement BE-CLEAR.jpg 576 KB -
Unable to open on Desktop when already signed onto accouunt.jpg 137 KB -
Failure to display in Windows 11 Pro EDGE browser.jpg 199 KB -
Common occurrence - CAN'T REACH THIS PAGE.jpg 150 KB -
Check your Internet connection - FALSE.jpg 137 KB -
Common NO CONNECTION.jpg 50 KB
2 votes -
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Fix this bug finally
There is annoying bug on Windows Server 2016: AdobeCollybSync.exe can't locate SetThreadDescription in AdobeGrowthSDL.dll message appears every time we open .pdf. Why is it sill not fixed? We have payed version
1 vote
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