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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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  1. Scenario: You attempt to comment on page n by rightclicking and using the comment function, while you are scrolled so far down, that page n+1 is already displayed as your current page.
    The Result: You create a comment marker on page n+1, however it is located in the same position that you had selected on page n.
    This is obviously not intended and probably a result of generating the page position of the comment by checking the "current page" of the document instead of using the page that was actually right clicked on.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  2. Cannot View 'Plans' page

    1. Clicked on Adobe icon on top left corner of Acrobat application.
    2. Clicked on Manage my account
    3. Clicked on Plans and payment tab on top horizontal dropdown menu
    4. Clicked Plans

    Bug: Page keeps loading and content does not display

    Environment used: Windows

    Expected result: Plans page content must display

    Observed result: page keeps loading; content not displayed

    Screenshot attached showing Console error on Chrome dev tool

    I should be able to view my plans and change them.

    Thank you Dev Team for your help.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Of the more than 30 "online" subscriptions our company pays monthly, Adobe is the only one that does not provide a monthly invoice to a email inbox. It has been widely accepted in the industry that monthly "subscriptions" are now the new norm for software. The VERY least a company can do is provide an invoice receipt to the user's inbox on a monthly basis. Not doing so creates an inconvenience and alienates your user base.

    PLEASE provide a monthly invioce copy sent directly to the user's preferred email address.

    3 votes

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    1. How do I share the comparison report view with customers who only have Adobe Reader?

    2. Ability to export side-by-side or two-page comparison report view so that customer can see the same comparison view using only Adobe Reader. To see proposed view, see attached file "Expected result (also available for Adobe Reader users)".

    3. This two-sides comparison view with visible comments is clear and user-friendly. It is important to be able to share our work with our customers, who typically don't have Adobe Acrobat. This may also make Adobe Acrobat more attractive than buying the alternative solution from PDiff (https://www.csci.de/en/pdiff/).

    3 votes

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  4. When asking field properties on Mac French version :
    The text in the bottom of the windows appears in a wrong position.
    You need to do a screen copy, then, with Aperture or other, you need to do a vertical switch to see correctly the text.
    MBP Retina 15 inches, mid 2015 - macOs Monterey 12.6.5
    Acrobat Continuous Release - Version 2023.001.20177

    2 votes

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    2 comments  ·  PDF Forms  ·  Admin →
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  5. Something is preventing Acrobat from converting PDFs to image files such as jpeg, png, tiff. Never had this problem before.

    Whether I do "export" or "save as' there is no file created

    Mine in 9.5.5

    1 vote

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  6. OS: Windows 10
    Acrobat Pro DC v2022.002.20191 | 64 bit

    Steps to reproduce:
    - open a PDF form with custom JS for textfield calculations
    - activate form tools
    - select a textfield and open properties / calculation
    - JS is at the custom field (bottom)
    - close the dialoge window
    - repeat it with other textfield (open/close)
    - repeat it with the first textfield
    - (optional) repeat it multiple times

    observed result: with a ~50% chance the (saved) JS code is gone
    expected result: JS code should be not deleted

    looks like a windows problem, no problems on…

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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  7. There is a bug in Adobe editor. When I am using "add comments' option, this colour palette on the side doesn't disappear after finishing the task.
    Refer to attached image for more information.

    Please solve this bug.

    1 vote

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  8. When I use the function named Edit>Preferences>Commeting>Copy selected text into Highlight, Strikethrough and Underline comment pop-up, I can add the text from Highlight to Comment box. But the text is not normal. It has the enter letter, which broke the sentence. It also happen when you copy text and paste to somewhere, it has the enter letter. I try with other softwares, such as Foxit, Microsoft Edge... and they can do this. Please update!

    1 vote

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    Declined  ·  1 comment  ·  Commenting  ·  Admin →
  9. The Acrobat DC sparingly deselected or unable to do anything when copy and paste something from another window sometimes when deleting a page, sometimes aligning a page, and I cannot tell why this happens. If I need to enter Acrobat, I just click the Acrobat window, then do page alignment the Acrobat window will be deselected . I am persistently facing this issue

    2 votes

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  10. its like the one time in 6 years i needed 2 copies has registered as standard number of copies to print for ever. even when i reset the preferances from the print window. once i close the reader and open it again to print the pdf, it still shows 2 copies in stead of one. im not great with computers and have reach the limit of my knowledge other than uninstall/reinstall.

    2 votes

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    1 comment  ·  Printing  ·  Admin →
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  11. When opening attached pdf file using Acrobat DC Pro on Mac, I encounter this error. Note that the file opens correctly in acrobat reader on the same computer.
    Expected result : file opens correctly in Acrobat DC Pro.

    1 vote

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  12. It would be nice to be able to circulate a document for signature without sending the signers a copy or allowing them to download.

    The reasoning is lots of companies have internal document approval processes and libraries (such as SharePoint). The goal is to show that the document has been signed and approved but is only accessible from the document library.

    Adobe Sign would be perfect for circulating documents for approval; however the issue is that Adobe Sign sends the final document to everyone which in these situations is not beneficial to the control process.

    Your competitor in this field,…

    4 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  13. Running Adobe Acrobat Pro 2017 on Windows 10.

    Expected result:
    1. Create text link.
    2. In PDF, right click link and select Edit Link.
    3. Select Actions.
    4. In Select Action, choose Execute a Menu Item, then click Add.
    5. In Menu Item dialog, see list of available menu items.

    Observed result:
    1. Create text link.
    2. In PDF, right click link and select Edit Link.
    3. Select Actions.
    4. In Select Action, choose Execute a Menu Item, then click Add.
    5. In Menu Item dialog, NO LIST of menu items appears.

    1 vote

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  14. It is not possible to edit image alt-text in Reading Order anymore. The keyboard shortcut switches the mode into some sort of copying mode and I have to restart the program to be able to keep working.

    Also, in the Accessibility Tags, the keyboard shortcut for deleting empty tags (y on Windows) does not work but instead makes the icons bigger in the tag tree.

    1 vote

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    0 comments  ·  Accessibility  ·  Admin →
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  15. I receive this error message when I select File -> Compress PDF.

    I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.

    I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.

    3 votes

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    Need Info  ·  3 comments  ·  Other  ·  Admin →
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  16. There are 3rd party products that can do everything I need with PDF documents. Many people want to buy a residence copy of software and not be tied to some high-priced subscription service when only a small fraction of the functions are needed. I hope your business model fails. Don't contacting me because I'm not interested in the corporate BS.

    2 votes

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  17. bug report:
    When I copy/paste pdf text onto Word Docx, the text converts to italics. This happens on my MacBook Air (M1,2020) but not an older MacBook.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. not displaying the text correctly. but when i copy and paste the text into a different window or program it copies correctly. something is weird. happens about 3 out of 10 times when I output a PDF.

    1 vote

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  19. 1 vote

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    0 comments  ·  Editing PDFs  ·  Admin →
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