11942 results found
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Add Account Manager
I would like to request that the account manager information be added to the Admin portal. This is not specific to a product. If I need to contact my account manager I have no way to look up this information and it seems to change frequently.
3 votesThanks for Reporting. We have raised this to our engineering teams and will get back to you in case of an update.
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PDF pages simply go blank after 60+ mins
I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.
Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
We are expecting the PDF pages to be available the entire time the PDF is open.
We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.3 votesCould you pls. share how are the PDFs being accessed? Are these kept on a network folder or shared (mapped n/w) drive? Or are you accessing them through a Citrix server or RDP?
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Append all links in document
Provide the ability to append all the links and view all links in a pdf document without going page by page. Creating PDFs from a web page using multiple levels is not an option for many websites, and appending page by page is ridiculously time consuming.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you have any queries.
Thanks
Tanvi -
Newest update of Adobe Acrobat DC making every document open full screen is terrible.
Newest update of Adobe Acrobat DC making every document open full screen is terrible.
9 votesIssue resolved with latest update.
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Adobe Acrobat DC Standard randomly crashes
Adobe Acrobat DC Standard randomly crashes when opening pdfs from web page
- Click link to open a pdf using Internet Explorer 11
- Acrobat Crashes with the error below.
- Attempt to click link again and the file opens.
Windows 10 Enterprise 1703
Faulting application name: Acrobat.exe, version: 18.9.20050.57426, time stamp: 0x5a1c7469
Faulting module name: Acrobat.dll, version: 18.9.20050.57426, time stamp: 0x5a1c7441
Exception code: 0xc0000005
Fault offset: 0x0019eebd
Faulting process id: 0x1794
Faulting application start time: 0x01d39ac5dbfefcac
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report Id: fd9af4cc-9fc5-43a5-9f2a-209af10313da
Faulting package full name:
Faulting package-relative application ID:1 voteAs confirmed issue has been closed.
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Issue with Adobe PDF converter
I've been using Adobe PDF converter for several months (PDF to excel) and today started having an issue where one random PDF out of the batch will convert to just a blank excel.
3 votesThanks for bringing this up.
Could you please help us with the pdf files and the exported output?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using.Regards,
Adobe Acrobat Team -
convert fonts to outlines as a simple function
dear, it is very frustrating to have to convert fonts to outlines through the process of placing watermark and flattening transparency.
don't you want to add a simple function for converting fonts to outlines?
thank you very much3 votes -
Adding a DeSkew only tool (without OCR or image compression)!
Come on guys it's 2017! ;)
5 votesThanks for reporting your concern.
Raising a feature request for you. We will get back to you once this request is prioritized and implemented.Thanks.
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PDF Thumbnails in PDF Portfolio : Portfolio/ View / Layout
In Acrobat Pro DC 2015 Classic & Acrobat Pro 2017 the PDF icons on the left are quite large in Portfolio / View /Layout . It would be great if PDF Thumbnails could be enabled like in Windows explorer by checking the preference in General . I realise not all file thumbnails for all types of files could easily be created ( example Excel , Word )etc ..but we combine a lot of PDF secured files into a Portfolio & the thumbnail PDF view would really be a great feature in Portfolio/View / Layout
Windows 7 Pro 32 bit &…15 votesHi
We have taken your feature request. It is under review.
Thanks
Tanvi -
When a PDF is opened within the browser, add a button on the toolbar to open in the full app
We need to set PDFs to open in the browser, however, sometimes the user needs to edit these (such as using Fill & Sign). In this case, the user clicks Fill & Sign, and they are told to download the file and open it.
It would be far easier if the toolbar that's visible when a user opens a PDF in the browser has a simple button where they could open it in whatever app they had set as the default for PDFs (Acrobat Professional, or Reader). Perhaps a button called "Open in Acrobat"
15 votesThanks for your valuable feedback. We have taken a note of it. Will keep you posted.
-Amboo -
When in Acrobat DC with several open tabs; have the ability to combine the tabs into one pdf.
Would like to be able to select open tabs and combine/save them as one pdf rather than go out to the combine pdf function and drop/select them. Since they are already open and have been updated, now want to combine the tabs and not save the files separately and then use the regular combine function.
1 voteHi
Thanks for reaching out.
You can already do this by going to Tools > Combine Files > Select “Add Open files” in the Add files dropdown.Hope this helps!
Thanks
Tanvi -
Editing pictures annoying pop up window
Here's an idea...whenever trying to edit a picture and this ANNOYING message pops up:
"The object you selected uses transparency and might look different in your editing application. Furthermore, the appearance of the page may change in unexpected ways after this object is edited. Do you want to edit this object anyway?"
A NEW OPTION appears > DO NOT ASK AGAIN FOR EVER AND EVER THRU ETERNITY. THANKS8 votesThank you for the feedback. I have forwarded your request to the engineering team. They will reach out to you if any more information is needed.
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Problems with Pitstop tools after updating Acrobat DC
After an update of Acrobat DC has been installed on our computers:
the PitStop Pro toolbars had disappeared and
the PitStop Pro selection tool frequently becomes unresponsiveWindows specifications: Windows 10 Pro / version 1709 / OS Build 16299.98
Pitstop specifications: Enfocus Pitstop Pro 17 Build 786028
Acrobat specifications: Adobe Acrobat Pro DC - version 2018.009.20050Are those issues known by you and do you have a solution for those problems ?
4 votes -
Add option to disable auto emails of sent documents.
Add option to disable auto email of sent documents. It is annoying to get 100's of unecessary emails if you don't need notification of sent docs..
13 votes -
OCR DISTILLER
Please provide an additional app similar to Acrobat Distiller but for OCR so it can become a drag and drop type of function for batch files.
2 votes -
Mismatch between splitted file names and bookmark names
After splitting a large document by top-level bookmarks, file names do not match bookmark names.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
I would like to suggest that Adobe Sign allow a user to schedule a date/time for the document to be sent out for signature.
Allow a user to set up a specific date/ time for a document to be sent out for signature. For deal closings, i often need all signature to be a specific date. Because signatures are date stamped, i often have to wait up until midnight to be able to send them out on a specific date in order to get that date stamp. Would be useful to be able to schedule that transmission within the program
8 votes -
Bug: Crashing when using forms
Program was working fine, then I left for a few hours and now whenever I click Prepare Forms the program crashes
2 votesAs per user’s confirmation in comment below that the issue is fixed. Marking status resolved.
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Feature request
Add feature to edit the sent by field that the recipient sees. I would like my customers to see the name of my business, not my name.
3 votes -
Clear Form
The option to clear all the fields on a form has been removed. I have a form that I re-use for various jobs, and now I must manually clear all of the fields in the form in order to fill it out afresh. The deletion of this feature irritates me mightily.
17 votesHi,
We would like to know, how were you using “clear all fields” option? Was it a button or a menu item?
Reader cannot “Edit/Modify” PDF and hence “Reset Form” is not available in Reader. As long as you didn’t save the form (as you mentioned), you can use the following command in Acrobat Reader: File > Revert.
“Clear Form/Reset Form” can only be added via Acrobat. You can ask the author of the form to add a button using Form Fields Properties > Actions > Reset Forms.
And, if you are the author, you can clear it from Tools > Prepare Forms > More Options > Clear Form.I hope this resolves your issue. If not, please share details for more information.
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