11945 results found

1. Bug: Printing with Adobe PDF Converter causes Windows 10 Interactive Service Detection window to display in session 0

   I am reporting a bug with:

   Adobe DC Pro version 2017.009.20058
   Running on Windows 10 Version 1709 Build 16299.492

   When I print any document using the Adobe PDF Converter and the "View Adobe PDF Results" option is checked receive an Interactive Services Detection notification on my Windows Task Bar. If i click the flashing icon in my Task Bar the ISD window opens (see attached image).

   If I click "Ask me later" within five minutes the icon will start flashing again.

   If I click "View the message" a lot happens. Actually not much happens , But it takes a lot of words to explain it. First I am switched to be shown Windows Session 0 which displays a "How do you want to open this file?" window (see attached file). There is also another window with a button to return to my session, Session 1". The issue is that I am unable to do anything while in Session 0. Neither my mouse, nor my keyboard do anything. After about 30 seconds Session 0 will close and I will be shown the log in screen, as if I were switching users in Windows. To top this off everything I had open when this happens is moved to one monitor, so I have to move most of my open windows. Also within the next five minutes the ISD window icon will start flashing again. Just to be clear, this is very annoying.

   According to what I read on Microsoft's web site users used to be logged in to Session 0, but with Vista, or Windows 8, or Windows 10 this was changed to Session 1 leaving Session 0 for critical OS activities.

   I can circumvent this problem by unchecking the "View Adobe PDF Results" option in the driver settings. Though with some programs this option can be changed in the program from which the document is being printed. This means that any of my users could check that option and end up in situation I described above.

   The only way I've found to break the cycle of the icon flashing at me, and the only way to make the icon leave the Task Bar is to stop the ISD service and restart it.

   It appears as if at least one code snippet had been missed, or something, when updating Acrobat to work with newer versions of Windows.

   I would appreciate it if Adobe could correct this bug sooner rather than later.

   I am reporting a bug with:

   Adobe DC Pro version 2017.009.20058
   Running on Windows 10 Version 1709 Build 16299.492

   When I print any document using the Adobe PDF Converter and the "View Adobe PDF Results" option is checked receive an Interactive Services Detection notification on my Windows Task Bar. If i click the flashing icon in my Task Bar the ISD window opens (see attached image).

   If I click "Ask me later" within five minutes the icon will start flashing again.

   If I click "View the message" a lot happens. Actually not much happens , But it takes a lot… more

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2. signed in but not active

   hello,

   I have purchased the adobe dc and signed in but doesn't allow me to function. it doesn't create the pdf files as every time its saying learn more! Is there a way that you can refund my money?

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3. Bug: I am unable to save to pdf a downloaded pdf document or when printing to .pdf in Windows 10 on laptop

   I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.

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   Need Info  ·  Ritesh (Adobe) responded

   Hi Peggy,

   Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
   1. Your Window 10 version
   2. Adobe Acrobat DC version
   3. What error is shown to you on printing to PDF or downloading PDF?
   4. Is this issue happening with any other document such as Doc/txt/xls?

   Thanks
   Ritesh

4. Is there a possibility to load the old menu from Acrobat X?

   I would like to load the old menu from Acrobat X, is that a possibility?
   Or could we have the choice of installing X instead of DC in the creative cloud subscription.
   On a side note: the Moran who changed the menu should be fired...

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5. Extract transmittal info for PDF’d emails

   After bulk converting folders of emails to PDF it would be extremely handy to be able to export the list of emails for transmittal. A pdf or text file of the visible list of emails in one file within adobe for excel to creat a detailed transmittal would be time saving.
   Basic info for a transmittal is required and is available in the adobe list for each email in a group of emails in a pdf’d batch. Info like: .Sender/Receiver Address, Date & time Sent/Received, Subject, attachment #, etc. One line per email within a “group” folder of bulk exported emails would make it really easy to add a summary.

   After bulk converting folders of emails to PDF it would be extremely handy to be able to export the list of emails for transmittal. A pdf or text file of the visible list of emails in one file within adobe for excel to creat a detailed transmittal would be time saving.
   Basic info for a transmittal is required and is available in the adobe list for each email in a group of emails in a pdf’d batch. Info like: .Sender/Receiver Address, Date & time Sent/Received, Subject, attachment #, etc. One line per email within a “group” folder of bulk exported… more

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6. Stop refreshing the page thumbnails

   When I have the Page Thumbnails sidebar open and I switch between different open PDFs Acrobat refreshes the whole thing, including all the pages which can be slow and locks-up the whole UI. Why can't it cache the thumbnails when I switch between documents? It becomes very painful if I have a long PDF with 100+ pages in.

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7. I have a remote-operated home camera, and it requires an update of Acrobat flash, and I can not find the installation ,,, I would be happy t

   How do I find the items uploaded to the cloud, for example movies

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8. The PDF file will be collapse after saving the file and reopening it.

   Tested with Acrobat DC and PitStop Pro.
   Run the attached action and save your random PDF.
   Reopen the PDF file and the interface will now be collapsed.

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9. Word 2016 create pdf plug in places artifact tags inside table structure

   The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on each row. This was encountered in Acrobat Pro XI as well as the new versions of Acrobat DC.

   The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on… more

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10. Canned Responses

    Could Adobe add a tool for users to create, organize, and use precreated responses to common problems or questions? As a writing instructor, I would find this tool invaluable, as I respond to common problems in student writing. I expect other professionals who encounter situation where they offer similar responses to multiple documents would benefit from this tool. Thank you for considering this request.

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11. Conditional Formatting for Text Boxes & Comments

    I have real estate projects that have multiple buildings on a map that get released for sale on a regular basis. I would love to have the ability to have the text box, or callout box, arrows, lines, etc. to change color based on status. For instance, I write "STARTED" in my text box and the box, text, and arrows attached to that text box turn Green. I write "FUTURE" and it turns Red.This way I can replace the underlying map, and color code the comments automatically based on criteria I select.

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12. save individual (or multiple) layers as pdf. even better, export layered photoshop file that maintains pdf layers

    save individual (or multiple) layers as pdf. even better, export layered photoshop file that maintains pdf layers

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

    Thanks
    Tanvi

13. Problem showing comments sorted by date

    Hey from Germany,

    I'm trying to use Adobe Acrobat Pro DC for the second time. My job is to correct texts by using the "comment" function; my favourite function is sorting my comments by date, so that I can see what I did last. I love the function that the comment list is grouped by days; it happens frequently that I have 150, 300, 500, 1000 comments a day – and there the list seems to have a poblem: After a certain number of entries a day, I cannot scroll down anymore and the list is cut off at the bottom of the group in question. I have attached some snapshots of the problem, in the hope that someone knows the problem, a solution ... or if the bug (?) will be fixed by a update soon ...?

    Snapshot 1: all my groups of comments sorted by date.

    Snapshot 2: no problem in the group of 9 comments, all the comments are shown.

    Snapshot 3: PROBLEM in the group of 143 comments, i can not scroll further down at this point, and one sees that there are more comments that should be scrollable ... same problem in the group of 380 comments (no snapshot).

    Thank you in advance for any advice
    Thomas

    Hey from Germany,

    I'm trying to use Adobe Acrobat Pro DC for the second time. My job is to correct texts by using the "comment" function; my favourite function is sorting my comments by date, so that I can see what I did last. I love the function that the comment list is grouped by days; it happens frequently that I have 150, 300, 500, 1000 comments a day – and there the list seems to have a poblem: After a certain number of entries a day, I cannot scroll down anymore and the list is cut off at the… more

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14. When I choose File>Create>Combine Files into a Single PDF, It should combine files into a single PDF, notAdobe Acrobat Pro DC 2018.011.20040

    Bug
    When I choose File>Create>Combine Files into a Single PDF,
    It should COMBINE FILES INTO A SINGLE PDF, not create a portfolio, which is what it does.

    Adobe Acrobat Pro DC 2018.011.20040
    Windows 10 64bit

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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Please uncheck the “Save as PDF Portfolio” options in Tools > Combine Files > Options dialog and your issue will be resolved.
    Let us know if this doesn’t work out for you.

    Thanks
    Tanvi

15. Crashes when I try to start the form editor from the Tools pane in Pro DC for Mac

    Trying to edit the forms on a PDF created in an earlier version of Acrobat. When I start the Form Editor using the Tools pane, the program crashes every time.

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    Need Info  ·  Bhavna Negi responded

    Please make us of the tool and send us crash report. http://labs.adobe.com/downloads/acrobatmonitor.html

    Do ensure you have the latest version of acrobat.

16. PCL6 Printing

    WHen printing with Adobe Acrobat DC and the network printers are PCL6, the printing is SUPER SLOW. Can we please get some compatibility with PCL6 drivers for printers?

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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Thank you for reporting this issue. Please provide the following details:
    1. Is this issue reproducible with all PDFs or just one?
    2. Please provide a sample PDF with which you are experiencing this issue.
    3. Your OS version
    4. Your printer driver and model details
    5. Have you tried a different PCL6 printer?

    Regards,
    Ritesh

17. readable hyperlinks

    I am unable to browse the URL that was generated with Microsoft Word 2007, there is no option to browse to the URL in question for some reason or to make better use of HTML tags.

    I can browse to https://www.blogger.com/blogger.g?blogID=6393913409312112068#allposts/src=sidebar, using Google Chrome but when I click through the file I cannot browse through to the blog included within the PDF that was exported as a PDF for it to be read only, hopefully.

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    Resolved  ·  digvijay singh bisht responded

    To create a embedded hyperlink follow below mentioned steps.
    1) Select the text you want to hyperlink then right click
    2) Select option create link
    3) In Link Action , select open a web page and click next
    4) On the next window enter a valid url and click ok
    5) Save the file.

    Hope this will help you.

18. comment

    I highlight and annotate documents a lot for pre-production scripts to visualize filming production. I'd love to have the comment feature add more intuitive highlighting features and ability to link to a storyboard or visualization I have for that specific scene or line.

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19. crashes

    Acrobat Pro DC Crashes after 3-5 minutes after start, even there are no action.

    Version 2018.011.20040
    OS Windows 7 Pro SP1 64

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20. auto fill not working

    When auto-complete is turned on for a form, field entries are being saved but fail to auto-complete. For a form created in Acrobat, I can go to Edit-->Preferences-->Forms-->Auto-Complete-->Edit Entry List and see all the strings I would like to auto-complete. But they never auto-complete. I can find no factor why that is failing

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