11942 results found
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Stop changing its behaviour by default
PLEASE! When you make a so-called "improvement" DON'T make it default to new behaviour. Include that new feature as an option, but don't force me, in the middle of my work day, to suddenly have to cope with unexpected behaviour and then spend all kinds of time researching how to REMOVE what you have just done to it. You just made it default to using tabs instead of new windows, and I am BEYOND frustrated! For those who want that...fine, but don't force me to use that so-called feature. It's not a feature for me. I have to have two…
1 vote -
'delete page' not working in 'organize pages'. clicking the pop up brings are you sure, but does not delete the page, happening for 2 weeks
this has just stopped working in the past 2 or 3 weeks. i have used this feature many times in the past. happened on multiple occasions. i updated software this morning, hoping it would be resolved, but it is not.
1 vote -
cambio idioma
quiero cambiar el idioma a español
4 votes -
RaiseError when receiving "multipart/related" "application/xop+xml" SOAP response
Hello everyone. I have experienced the following situation.
After a synchronous SOAP request, upon receiving a binary encoded, content type "application/xop-xml" response, Adobe Standard generated RaiseError pointing to the Net.SOAP.request() method. If, alternatively, the request was made asynchronously the callback function did not appear to have been invoked. In the latter case though upon exiting Adobe Acrobat, "Adobe Acrobat DC has stopped working" and “An unhandled exception occurred in Acrobat.exe [ some number ]” messages were generated.
There were no such problems if received responses were of content type "application/json" or "text/xml".I am not certain if that a bug…
1 vote -
1 vote
We are closing the issue due to no further communication from the customer end.
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Team and personal id linkage - to stop repeated account swapping
I have a Team Account (work email address) for Acrobat Pro
I have a personal account (personal email) for Creative Cloud Photography Plan.
I use both work laptop and personal desktop for work application.
I wish to remain logged into CC for LR access, but when I want to use Acrobat Pro, I am forced to swap ID. As Acrobat Pro is my default PDF viewer, this happens a lot.
The answer given was to ask my corporate Adobe Acount Admin to use my personal email address not my work email.
This is mad.
Corporates don't make this easy. I…1 vote -
Comment Text too small.
When I double click the comment box in the right column so that I can select it (to copy and paste) the text becomes so tiny that it's illegible.
4 votes -
Incorrect hadling of word division in Cyrillic languages
Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).
Expected result: Acrobat finds the word "поиск" at the and of the first line.
Observed result: Acrobat finds nothing.
Environment: Windows; any version of Acrobat or Acrobat Reader.
1 vote -
Don't work JS
The bug is described here.
https://forums.adobe.com/message/10764309#107643091 vote -
crashing on share or e-mail; can't access contacts
The software is so incredibly buggy - any attempt to share makes the software crash. Cannot share files saved in document cloud or elsewhere, share via e-mail (with outlook Mac) causes crash, share via document cloud causes crash, attempts to access address book to share via native adobe app causes crash. Why can't I just drag files stored in the document cloud into an e-mail or message - this is the easiest way to share. Share/collaboration is literally unusable in acrobat DC - WHY?! Our entire team may have to move away from the entire Adobe platform if this is…
4 votes -
I cannot use my work's acrobat because my personal subscription is over. My school has provision for me to use the whole suite.
Hi,
I am being prevented from using any of the components of the Acrobat family which is available to me through my school, where I work. I had a personal subscription which has now ended and I find myself unable to use Acrobat that I need as a part of my job.
Please, could you delink the two subscriptions?
June Baptista
Pinehurst School1 vote -
Acrobat DC Pro crashes every time I open multiple PDFs
Acrobat DC recently started to crash every time I open two PDFs. It just closes all the windows without showing any error messages.
Uninstalling and reinstalling did not help. I assume this is associated with some recent update, since this bug started to appear in the last one month. Would anybody know how to fix this?3 votes -
Subscription problem
I probably shouldn't have to, because I get an adobe package from my employer, but I paid $190 for a one year Acrobat Pro DC subscription on June 26, 2018. 5 months later, I'm getting a message that my subscription has expired.
My order # is/ was: ADB034255491
Either fix the problem or refund my money.1 vote -
MacBook Pro Lüfter auf 100% wenn kein Netzwerk
Wenn ich auf meinem MacBook Pro Adobe Acrobat Pro geöffnet habe und mit dem Internet verbunden bin, funktioniert soweit alles. Manchmal arbeite ich bei einem Kunden in einem Gast-Netzwerk. Dieses hat dann nach ca. einer halben Stunde keinen Internetzugriff mehr. Erst wenn ich mich erneut an einem Portal anmelde geht es wieder. Der Rechner ist aber währendessen die ganze zeit mit dem WLAN verbunden, bekommt aber kein internet. Sobald die Internet Sitzung abläuft und der Mac nicht mehr ins Internet telefonieren kann, aber noch mit dem WLAn verbunden ist, fängt der Rechner an sehr laut zu lüften. Nach einigen Tests…
1 vote -
Include Supersedence information in Catalog Updates for SCUP
We have successfully implemented the Catalog for Adobe Acrobat and Reader in SCCM 1806 and systems are responding well to updates. Upon trying to create an Automatic Deployment Rule to only push the latest full available update to my systems, I come across the issue where the Supersedence information is not filled in on the update bundles that are provided.
Having this information filled in will allow us to use Automatic Deployment Rules, so that we can do it fully automated.
2 votes -
Acrobat Pro DC/ Mojave Compatibility
After working with Kalpana for over an hour it was found the Acrobat Pro DC issue was coming from OS Mojave. I am unable to use the link tool in the manner it is described. In the past when adding links you could draw your rectangle box as large or as mall as you needed, now in Mojave it goes in and out and it staggers or goes away when trying to make a smaller box. I use this option daily and the issue just started when i installed Mojave.
2 votes -
Issue Displaying Embedded Fonts in Advanced Optimization
In Adobe Acrobat Pro 2017, I am able to see an embedded font (through File -> Properties -> Font) which displays the following:
HiddenHOrzOCR (Embedded)
Type: Type 1 (CID)
Encoding: Identity-HI am trying to un-embed the font through the Advanced Optimization tool but it won't display the font as embedded locally. This may be my own lack of knowledge but why won't the font display as an embedded font when I can see that it is embedded through the fonts display? How do I un-embed it if I can't get it to display? Thanks.
1 vote -
Please Remove the unnecessary extra clicks to allow sending as Attachment.
One click to send an attachment is enough. Having to click three times before we get the ability to attach it to an email is ludicrous - it really slows down workflow. COME ON Adobe! Your new updates for Illustrator, Photoshop and Acrobat have made your workflows worse not better
2 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Cannot Combine documents
I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.
I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…
1 voteThanks for confirming. Its great to know that your issue has been resolved.
Keep us posted if you face any issue.Thanks,
Mridula -
initial view error - Bug Report
Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit
I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.For example, I set the "Page Layout" with Two up and "Open to Page"
with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.The Initial…
1 voteI am sorry for the inconvenience you are facing.
We are not able to reproduce this issue at our end.
Can you share with us some sample PDFs with which you are facing this issue.
- Don't see your idea?