11890 results found
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[Bug report] Unable to locate the Paper Capture recognition service under Acrobat DC Pro
Fail to locate the path of OCRLibraryInf.dll.
Problem exists every time when attempting to export a PDF file to .docx file or text recognition under "Enhance Scans" tab
I have attempted to restart the computer and even reinstall the software/ perform cleaner tool, but the problem remains unsolved.
Environment: Windows 10 Home 64bit version
Other related applications: Readiris Pro 15, Acrobat X Pro, Adobe CS6 Design and Web Premium1 votePlease run Acrobat Cleaner, reinstall Acrobat and then copy the files from the Paper Capture folder to the plug_ins folder.
You can found Acrobat cleaner at http://labs.adobe.com/downloads/acrobatcleaner.html
You can also go to the link for more details
https://forums.adobe.com/message/7620746#7620746Thanks.
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1 vote
Hi all,
Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html
Please try it out and let us know your feedback.
Thanks for your patience and support!
-ashu
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Extremely slow to launch
Launcing Acrobat DC takes 2-3 minutes, and occasionally an error occurs and it will not launch. Once open, PDF files can be selected and opened immediately, but double clicking on a PDF file also takes 2-3 minutes for the file to open. This makes it awkward to use, so looking for another PDF application. Have tried all the forum suggestions for fixing this issue, but nothing works, and the IT people have been unable to solve the problem. I am running DC with the latest version of Windows 10.
1 vote -
BUG REPORT: Adobe Acrobat Pro 2017 (2017 Release (Classic) | Version 2017.011.30078) crashes when I try to edit a PDF
To reproduce the crash
Open or create a PDF file
Select Tools, Edit PDF to open the Edit menu
Select the Edit icon
Windows shows error:
Adobe Acrobat 2017
Adobe Acrobat 2017 has stopped working Windows can check online for a solution to the problem
Check online for a solution and close the program
Close the programI as using Window Server 2012 R2.
1 voteHi,
Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html
Please try it out and let us know your feedback.
Thanks for your patience and support!
-ashu
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When sending a PDF as attachment and Outlook 2016, body of the e-mail is not included with what is eventually e-mailed.
When a PDF is opened and I select send as an attachment, Outlook 2016 opens with the file attached. I'm able to enter the body of the e-mail as normal. I can send the e-mail. The recipient does not see the text that was typed. It also does not show any text that was typed in the sent e-mail looking at sent items. This only occurs when sending a file through Adobe Acrobat DC. When I attach the file without going through Adobe, everything functions normally.
3 votes -
Add ability to move files between Document Cloud and Creative Cloud
It would be nice to be able t move files between Document Cloud and Creative Cloud.
12 votesThanks for providing your feedback. We will let our team know about the requirement and inform you in case of any updates.
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acrobat a big load of ****
out of a sudden acrobat started crashing whenever I edit a pdf for text, or try to edit any image as a bitmap or anything, simply clicking the edit button crashes it, I tryig fixing the installation, reinstalling everyhing, the same **** goes on over and over again.
1 voteCould you send the PDF? You can upload the files at https://cloud.acrobat.com/send and paste the link here.
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Adobe Acrobat DC always crashes when editing in Windows 7
Whenever I try and edit a PDF it crashes every single time. I have uninstalled, restarted, reinstalled, ran fix the install, made sure protected view was off, made sure it was activated with Adobe distiller. I have tried everything on this page. I am running windows 7 on a brand new computer.
https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html1 voteHi,
Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html
Please try it out and let us know your feedback.
Thanks for your patience and support!
-ashu
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1 vote
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Please make it so that you cannot just accidentally delete the customised quicktools, and then have to go back and set them up again
Please make it so that you cannot just accidentally delete the customised quicktools, and then have to go back and set them up again
2 votesHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Acrobat Reader
Installer Initialization failure. Tried every method, no success.
1 voteCould you please provide more details.
Thanks
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Bullets voiced twice
Product Adobe Acrobat DC
Build Beta Release (Beta M44)| Version 2018.011.10005
Platform Windows 10 Pro 64 bit
Locale English
State Needs Review
Status Open
Component AccessibilityThis report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.
Problem Description:
When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.The double span tags cause screen readers to voice…
1 voteHi,
I believe the issue is fixed for you since it needs to be fixed from source file.Feel free to contact us if you have any issue.
Thanks
Rachit -
PDF forms saved with Reader Extended → Enable More Tools (form fill-in & save) should editable!
Whenever I use "File → Save as Other → Reader Extended PDF → Enable More Tools (Includes form fill-in & save)" to save my form. The form in the resulting file cannot be edited. Why? This effectively causes me to have to maintain three copies of my PDF forms: One with no form controls, one converted to a form, and one with More Tools enabled.
1 vote -
1 vote
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Please fix this annoying bug
I constantly get the attached error message/demand for "confidential information" both from the browser plug-in and from Acrobat, proper. Selecting "Always Allow" does not provide a lasting fix, only a temporary salve that work for a short period that somewhat, but not exactly, coincides with a particular Acrobat or browser session.
1 vote -
Ability to add ruler guides in a "master page" function that appears on all pages of a PDF document.
Ability to add ruler guides in a "master page" function that appears on all pages of a PDF document.
16 votes -
Create a default selection for "Pages to Print" selections: ie "Current page"
In my process of lien searches when I scan the completed documents, to prepare for the return e-mail to the customer, it is easier to scan all 20 - 40 items at the same time. Then I select each customer's document from the multiple scan and label the new pdf with the customer's name and search #. It would be expeditious to be able to have the "Current Page" selected without having to return the mouse to select it for each new pfd.
1 vote -
Send form for signature from alternate email address's
To have an option to send documents from an email account not associated with your Adobe CC Account.
we should be able to create a new verified email account for sending documents.
As i need to send documents for approval to customers from a generic 'design' email account i have along side my personal emails in outlook.
7 votes -
Directory locked in writing when opening a PDF created inside
Windows 7 64 bits
Adobe Acrobat 2018.011.20035I create a directory
inside i saved a jpeg
i convert trough the right mouse button : Convert to pdf format
i open the pdf file i saved in the same directory
i edit with comment or pencil annotation
i save... Impossible to save
I look the attributes of the directory :
Locked in writing
I close the document i can't save
i unlock in writing the directory
i edit the pdf
save... Impossible...I close the pdf.
Put the pdf in an other directory ...
All work !!!!ADOBE !!! Sometimes you…
1 votePlease close all instance of acrobat and try again with latest version available
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Digital signature is too complex for the average Joe, i.e. me
You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.
1 vote
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