12244 results found
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Stack crash when using Advanced Search on Windows 7
When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 15.16.20039.54196
Application Timestamp: 5728a758
Fault Module Name: StackHash_f1a3
Fault Module Version: 6.1.7601.24094
Fault Module Timestamp: 5abedfcd
Exception Code: c0000374
Exception Offset: 000ce9fb
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: f1a3
Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
Additional Information 3: 491b
Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca71 voteHi,
Sorry to hear that you’re facing while using Find tool.
In order to reproduce the issue in-house, can you please provide the following details :1. Please tell us the version of your Acrobat/Reader.
2. Could you please share the workflow that you’re trying to perform using the Find tool?
3. It will be great if you could share the crash dump with us.How to create crash logs on Windows environment?
1. Retry the scenario where Acrobat crashes
2. Do not close the pop-up when Acrobat crash
3. Open Task manager
4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
- Open Run process (Win+R)
- Type temp
- Logs file will be available here with name “Acrobat.DMP… -
Egynte and Adobe Sign
We are using Egnyte to send templates from Adobe sign and when the pop up box appears where you can choose which templates to send they are not organized in any specific way. I would like to have them sorted alphabetically or numerically.
1 vote -
Bug Report: Auto-Locked Text Comment Tool (04/2018)
Bug Report: Auto-Locked Text Comment Tool - how do you unlock the comment tool ("Locked" selection cannot be unchecked)? Please provide a concise & clear method for removed the "auto-lock" of the tools. The selection to reverse the lock is grayed out and cannot be unselected.
1 vote -
adobe reader for smart tv samsung
it would be great to have adobe reader in samsung smart tv
7 votes -
Font rendering bug with Charter.ttc from Apple
To reproduce:
1. Create a PDF with an embedded version of Bitstream's Charter font included with macOS or OSX.- Open the PDF in Acrobat.
Expected result: normal display of the font. The PDF displays normally in Apple's Preview reader.
Observed result: Many glyphs in italic and bold italic will be incomplete (missing terminals), smeared, or the strokes will be too thin. E.g., "B, F, Q, U, a–z, 4, ?," en dash, em dash, etc. Other glyphs may have problems, I have not tested them all.
Tested on macOS Sierra 10.12.6 with Acrobat DC and Reader DC, both version 18.011.20038; with…
5 votes -
Undo action
Ctrl+ z action does "Undo" of last activity in adobe writer. However, cursor or screen display does not move to specific location in file where undo has happened. Some time in hurry, we dont even come to know that we have undone some work. Hence, i suggest, undo should take cursor and screen to concerned page similar to excel, word etc.
Kindly check if it is worth enough to consider.
5 votes -
Add old version of portfolio
Could you put the old portfolio options back, and autogenerate the reader inside portfolio so it will open on any platform whether reader is installed or not
3 votes -
your editing programme is so inflexible it's like trying to ride a bycicle under water
fix it so it is worth using - value?
1 votePlease let us know the issue you are facing while editing your doc.
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Problem activating.
I never received my lic key after signing up through my creative cloud.
2 votesHi Kevin,
I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?
Thanks,
Tariq -
Geospatial registration of PDF maps
As referenced here:
https://helpx.adobe.com/acrobat/using/geospatial-pdfs.htmlAnd in several forum threads like this one:
https://forums.adobe.com/thread/1860275There is clearly some conflicting/incomplete info about the possibility to geospatially register PDF maps.
This is a useful feature. Please consider bringing it back to Adobe Acrobat.
Thank you!
2 votes -
Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable
Has anyone found a fix for this problem?
1 voteSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document. -
Click and Ship Labels do NOT print infornation BUG WITH USPS CLICK AND SHIP LABELS
I am trying to print a shipping label from a Click and Ship Label through eBay and they print out the USPS but not a **** bit of information. I even tried other browsers to see if that would help but not a **** bit of difference.
SEE PHOTO
1 vote -
An Urgent Need for Better and Bolder Annotation Tools
I respectfully suggest you consider enhancing Acrobat DC’s current annotation and highlighting tools to enable users to markup documents directly and instantly and do so without putting your users through Acrobat DC’s 28 tool / function menus.
I have been using Acrobat extensively for over 20 years and have a continuous need to annotate a wide range of PDF documents – legal, financial and technical and more. My annotation needs are both textual and graphic. While I remain loyal to Adobe Acrobat, I find Acrobat DC’s current annotation and highlight tools visually weak, limited in graphic capabilities and VERY timer-consuming…
6 votes -
Comments feature not working
cannot insert a comment (text or balloon). cannot highlight. yes, I am signed in.
2 votes -
Bring back numerical formatting for form field creation
In previous versions of Adobe Acrobat Pro, I was able to select what type of formatting I'd like the text field to be, such as Phone Number, Zip Code, and decimal numbers as described here https://helpx.adobe.com/acrobat/using/pdf-form-field-properties.html#format_tab_for_form_field_properties.
However, that option appears to not exist any more?
3 votes -
Won't remember magnification setting
Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.
2 votesSorry for the inconvenience caused to you.
You can get your desired results by following the below steps:
1) Open a pdf
2) Right click and go to document properties.
3) click on initial view tab
4) Select desired ‘Window options’ & saveAfter doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).
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Comments pane
I wish to open the comments pane to open or hide with the click of a button - it is taking up too much room. And in contrast to older versions I can no longer copy any text from the post-it notes (which might be useful if a translator has given a text change that needs to be transferred to a language layout) but have to open the comments pane (with what seems a lengthy way round).
5 votes -
テキスト注釈で手打ちでフォトサイズ変更ができない
テキスト注釈でフォトサイズを7pintなどと入力すると72pintに変更される巨大文字になる。逆に100pintにすると10point相当のサイズにしかならない。同僚PCでも同じ現象が発生。プルダウンのプリセットでのサイズ変更は正常
1 vote -
Hey Jessica,
I just bought this system, so I'm going to send you a document and ask you to sign it.
1 vote -
Mobile adobe acrobat app - to be able to combine pdf files
To be able to combine pdf files using mobile adobe acrobat application
2 votes
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