12244 results found

1. Adobe Portal feature request

   Please add the ability to differentiate between ENGLISH and MULTILANGUAGE subscriptions on the Adobe Admin portal for each subscription/User. It is impossible to manage hundreds of subscriptions used over Europe without knowing who has an ENGLISH subscription and who has a MULTILANGUAGE one.

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2. a way to PERMANENTLY keep comment toolbar open in adobe reader dc

   a way to PERMANENTLY keep comment toolbar open in adobe reader dc

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   1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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3. will not save or save as anything

   if I open an existing PDF and make changes it will not save, if I create a new PDF it will not save. I have tried save, and save as neither work. and I need this to work for my job.

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   Need Info  ·  digvijay singh bisht responded

   Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
   Also are you facing this issue with a particular document or this is a generic issue.

4. Acrobat 2017 Pro Randomly Crashes after scan during OCR optimizatiom

   Acrobat pro 2017 randomly crashes after scan during OCR and Optimization. It happens on win 7 win 10 on 3 different computers with 8 and 16 gb using fujitsu 6130 and fujitsu 7160 Scanner works fine with foxit phantom and paper stream capture. I have tried running as administrator, with acrobat elevated, with other programs shut off at startup, internet access shut off, virus programs not running etc. I have seen that I am not the only one experiencing this problem across all version of windows and various scanners and from Acrobat xi through Acrobat DC. I have increased page file as well. Bottom line I think it is a stack, paging, memory problem from acrobat. I have not seen any solutions. I upgraded to Acrobat 2017 Pro from XI and still have the same problem. PLEASE HELP me find a solution. What am I overlooking?

   Acrobat pro 2017 randomly crashes after scan during OCR and Optimization. It happens on win 7 win 10 on 3 different computers with 8 and 16 gb using fujitsu 6130 and fujitsu 7160 Scanner works fine with foxit phantom and paper stream capture. I have tried running as administrator, with acrobat elevated, with other programs shut off at startup, internet access shut off, virus programs not running etc. I have seen that I am not the only one experiencing this problem across all version of windows and various scanners and from Acrobat xi through Acrobat DC. I have increased page… more

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   6 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminGaurav Maheshwari (Software Engineer, Adobe) responded

   Fix for this has been released.

5. Windows 10 Free Drawing with Pen

   I ordered a pen interface device for my PC (Huion 420), excited to be able to handwrite/draw notes on PDFs, in addition to typing notes on them. However, when I have the device plugged in, the free drawing tool stops working. I can click with the mouse or try to draw with the pen/pad device. Nothing shows up. The drawing tool does, however, work with my mouse when I unplug the device. This bug is one of the main features preventing me from using Adobe Acrobat as my primary note-taking software in medical school.

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   1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. changes are not saved

   after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
   can't save any changes

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   Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. Need option to see thumbnails sidebar automatically when opening ANY pdf.

   Apparently not a new request/idea. But, many of us use the same tools on most of our documents, but whenever we close the window, all the sidebars get closed, and have to be reopened again, often requiring 2 clicks or more to get back to tools we were just using seconds ago. I am specifically needing the page thumbnails to nearly always be open. It does seem as if each document can remember this setting after it has been open, at least for a while, but new docs open with the sidebars closed? I have not found a setting in prefs to address this. Perhaps a Workspace setting as in InDesign and Illustrator? I work with a LOT of different docs in a day (print company).

   Apparently not a new request/idea. But, many of us use the same tools on most of our documents, but whenever we close the window, all the sidebars get closed, and have to be reopened again, often requiring 2 clicks or more to get back to tools we were just using seconds ago. I am specifically needing the page thumbnails to nearly always be open. It does seem as if each document can remember this setting after it has been open, at least for a while, but new docs open with the sidebars closed? I have not found a setting in… more

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   Resolved  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. How to Insert Image is Greyed Out on Combining , Editing, Form .

   I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Need Info  ·  Bhavna Negi responded

   Thank you for reporting this.
   We need more information on steps to be able to reproduce this issue.

   Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

   And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

   -Bhavna

9. OMG pleased make the madness stop!!!!!!!!!!!!!

   When opening an Adobe document whether simply to read or to edit, the delays in opening this program while it reaches out to your servers to log in are RIDICULOUSLY slow. Please make this stop! This halts the use of the program in some cases for a minute or more while it tries to connect to your servers to authenticate my subscription. I pay a LOT of money each month for all these corp subscriptions and if this doesn't stop, I don't give a darn how "standard" adobe is in the market place, i'll drop you like a bad habit and move onto something else such as Nitro PDF. This is absolutely INSANE Adobe.. Get your developers to get their heads out of their seat pants and do something simple like putting a token on a machine the first time the program connects to verify subscription status then from that point on, only have the login sequence check that the token exists and that the subscription is still active IN THE BACKGROUND, not halting the use of the application until it does what it needs to do.. This is NUTS and VERY FRUSTRATING!!!

   When opening an Adobe document whether simply to read or to edit, the delays in opening this program while it reaches out to your servers to log in are RIDICULOUSLY slow. Please make this stop! This halts the use of the program in some cases for a minute or more while it tries to connect to your servers to authenticate my subscription. I pay a LOT of money each month for all these corp subscriptions and if this doesn't stop, I don't give a darn how "standard" adobe is in the market place, i'll drop you like a bad habit… more

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10. Editing Issues

    Recently when I edit a PDF the first time, the fonts are fine. It is only after I have saved the PDF to my computer and then tried to reopen that same PDF to edit. This is where the problem occurs. I am only able to add text in some jibberish language and not the Arial font already set on the PDF. What is the fix to this as it's very frustrating??

    Another issue is after making substantial edits to the doc, the system then crashes and the file has to be closed and reopened in like a save mode.

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11. Your designs are ****

    Your entire user experience is complete ****. When trying to uninstall an app it opens Creative Cloud and it forces you to update and then it has to use CC to uninstall it.

    To remove subscriptions I had to ******* call to get something removed as there was no button to do so.

    You guys are a huge company and don't give a **** about the way users actually want things done and just make it really hard to get rid of your ********* products.

    Sincerely ********

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12. Acrobat DC menus SUCK! I HATE searching for commands for basic editing functions
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13. When in Acrobat DC with several open tabs; have the ability to combine the tabs into one pdf.

    Would like to be able to select open tabs and combine/save them as one pdf rather than go out to the combine pdf function and drop/select them. Since they are already open and have been updated, now want to combine the tabs and not save the files separately and then use the regular combine function.

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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for reaching out.
    You can already do this by going to Tools > Combine Files > Select “Add Open files” in the Add files dropdown.

    Hope this helps!

    Thanks
    Tanvi

14. files skipped during full text index not logged or displayed

    During a full text index of over 2,000 files, a number of them are skipped. The error briefly appears in the index window, but when the process is complete that window only shows the last part of the processing and truncates the earlier messages. I turned on the preference to log errors to a file, but DC does not output those errors to a log file. How am I supposed to know which files were not indexed?

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15. copy field to new document

    Copy & Paste of a field - Within a document works as expected - the formatting, naming of the field is consistent. However if you copy paste into a different document, the field properties seem to reset (if this was correct, why would you copy/paste & not just insert a new field) - expected behaviour would be to keep same size/format/code/name & position(if possible, if not centred on screen).

    Only noted work-around, is to copy existing page into new document, copy/paste field from one page to another & then deleted the inserted page. - Comment elsewhere requests a MS Office style 'format painter' - this too would be a good alternative (or like the eyedropper tool in Illustrator)

    Copy & Paste of a field - Within a document works as expected - the formatting, naming of the field is consistent. However if you copy paste into a different document, the field properties seem to reset (if this was correct, why would you copy/paste & not just insert a new field) - expected behaviour would be to keep same size/format/code/name & position(if possible, if not centred on screen).

    Only noted work-around, is to copy existing page into new document, copy/paste field from one page to another & then deleted the inserted page. - Comment elsewhere requests a MS Office… more

    5 votes

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16. More Options for Accessibility Tables

    Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables. Sometimes there is only one error where a TD is split into two when it should only be one. When I combined the cells, I then get a Regularity error even though the table is setup perfectly like a grid. In this case, I have to completely rebuild the table from scratch to remove the error. Hope in the next few updates, Adobe can add some more of these options for Accessibility tables.
    Thank you.

    Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables.… more

    15 votes

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    Resolved  ·  0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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17. OCR DISTILLER

    Please provide an additional app similar to Acrobat Distiller but for OCR so it can become a drag and drop type of function for batch files.

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18. Don't capture bcc data when converting Outlook emails to PDF

    When doing a batch conversion of emails in an Outlook folder, all of the emails are captured in a single PDF file. However, it would be nice to restrict what information is captured. For example, I'd like to have bcc information excluded from the email-to-PDF conversion.

    11 votes

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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Thanks for your feature request. It is under review.

    Thanks
    Tanvi

19. Continuous Numbering

    The LexisNexis Adobe CaseMap plug-in allows continuous bates numbering. The plug-in allows you to save the current bates numbering sequence, as well as prefixes, for future use. For example: Let's say one day I bates number a serious of documents (say it ends up being A0001-A0113). And then a week later I need to bates stamp more documents. I click on the name of the series I last saved and then my new files will automatically begin at A0114.

    Since I use the bates stamping tool for legal document productions, this is very important to avoid accidentally producing documents with the same bates number, and to help with any document productions/bates number subsequent to the original productions.

    Since my CaseMap plug-in doesn't seem to want to work with Acrobat DC, it would be nice if Adobe's bates stamping capabilities offered the same option.

    The LexisNexis Adobe CaseMap plug-in allows continuous bates numbering. The plug-in allows you to save the current bates numbering sequence, as well as prefixes, for future use. For example: Let's say one day I bates number a serious of documents (say it ends up being A0001-A0113). And then a week later I need to bates stamp more documents. I click on the name of the series I last saved and then my new files will automatically begin at A0114.

    Since I use the bates stamping tool for legal document productions, this is very important to avoid accidentally producing documents with… more

    3 votes

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20. Mismatch between splitted file names and bookmark names

    After splitting a large document by top-level bookmarks, file names do not match bookmark names.

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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue